ITunes Error, "We're sorry we cannot complete your request..."

I am getting the error "We're sorry we cannot complete your request on the iTunes store at this time. Please try again later." on both my iPhone and iTunes on my computer. I know my password and my Apple ID are ok because I can log on to here. Are the servers down? I need to do updates and want to download some things.... Thanks for the help!

Exact same problem here. Might be coincidental, but it started after upgrading to 10.6.5. Strangely, I have two accounts and only one of them is showing the error. The other one logs in just fine.

Similar Messages

  • I am getting the error "We're sorry we cannot complete your request on the iTunes store at this time. Please try again later." on both my iPhone and iTunes on my computer. What is wrong with iTunes? Is the server down???

    I am getting the error "We're sorry we cannot complete your request on the iTunes store at this time. Please try again later." on both my iPhone and iTunes on my computer. What is wrong with iTunes? Is the server down or what? I need to download some things and update some apps...

    I've been getting the same message for like an hour now.  Since everything was working fine a few hours ago, and nothing changed on my end before it stopped working, I'm guessing it's something on Apple's end.  They probably already know about it by now, and are hopefully working on fixing it, so there's probably not much we can do but wait for them to fix it.

  • I'm getting this error: We're sorry, we cannot complete your request on the iTunes store at this time.

    Is there a place to see if there is service or maintenance happening right now?  Haven't been able to connect to the iTunes Store via Computer or Ipod for more than an hour?  I've seen other posts about this same issue with no resolution listed, is there a resolution to this?

    Yeah it's been happening to me too. It might be ITunes maintenance time or something. I can't do anything right now. Heck, I can't even log out without getting that same message.

  • I keep gettign an error that says: We're sorry, we cannot complete your request on the itunes store at this time. Please try again later. Is this a common error? is there a fix?

    When I try to access itunes, I get this error: We're sorry, we cannot complete your request on the itunes store at this time. Please try again later. Is this a common error? Is there a fix?

    Sorry, I don't have any suggestions at this time. You can try running the Network Diagnostics in iTunes:
    http://support.apple.com/kb/HT3204
    and post the results here. That may provide some clues that someone can use to diagnose the problem and offer suggestions.
    Regards.

  • We're sorry, we cannot complete your request on the iTunes store at this time. help!

    Hi there, I'm just recently getting the error, "We're sorry, we cannot complete your request on the iTunes store at this time."   Don't know where this is coming from. 

    Same here.
    The account I always use shows this error when I login itunes
    But other accounts that i rare use is fine

  • We're sorry, we cannot complete your request on the iTunes store at this time.

    "We're sorry, we cannot complete your request on the iTunes store at this time." http://img809.imageshack.us/img809/7452/screenshot20110601at608.png <- what gives? One moment I'm downloading an iTunes movie rental and a bunch of music, the next second every completed download, attempted new purcase, and trying to start playing the partially downloaded movie resulted in this error.
    I paused the downloads and restarted iTunes. Downloads and Rentals were gone in the sidebar and every single secure request to the iTunes store (trying to login, trying to check for available downloads, trying to buy anything else) results in this error. However the music that had sucessfully downloaded was present in my iTunes library. However nothing new shows in my 'Recently Added' playlist... weird.
    I then tried restarting my router, ADSL modem, and my Mac. No good. I tried a different OSX user account. No good. I tried logging into the UK store (I'm usually in the NZ one) where I also have an account - no good, same error.
    iTunes store pages load, but anything secure results in this error :-(
    What has happened? One second all is well, the next all secure iTunes connections result in "We're sorry, we cannot complete your request on the iTunes store at this time."

    I always try to download movies and TV shows in advance, although this is the first time in quite a while that I've had problems with it on Apple's end -- normally I'm just worried about my internet flaking out, which was happening pretty regularly for a while, or just slowing down way too much and taking hours to download anything.  It's a good approach when you can manage it as it eliminates the risk of this sort of thing messing up your whole night.  If you still have enough movie night left tonight though, you could try renting something from Amazon.  It's streaming rather than download, so it's vulnerable to inconsistencies in internet speed, and it tends not to be as good quality as iTunes video (at least in my experience), but at least you might still be able to get a movie in tonight.

  • Getting this message when I try and download an app... We're sorry, we cannot complete your request tot he Itunes store

    getting this message when I try and download an app on my new Iphone 4s... We're sorry, we cannot complete your request tot he Itunes store

    Same here.
    The account I always use shows this error when I login itunes
    But other accounts that i rare use is fine

  • Keep gettting "We're sorry, we cannot complete your request on the iTunes Store at this time."

    I keep getting this message when I try to buy or check anything on iTunes "We're sorry, we cannot complete your request on the iTunes Store at this time." I have checked for software updates, re-started the computer...at a loss.

    Me too...just bought my 1st mac & using itunes and I think its my fault.. silly me. Maybe just sit it out and try again in a few hrs.

  • HT2589 Unfortunately, I have tried signing into Itunes for the past hour and keep getting this message: 'We're sorry we cannot complete your request on the itunes store at the time. Please try again later. Please help!

    Unfortunately, I have tried signing into Itunes for the past hour and keep getting this message: 'We're sorry we cannot complete your request on the itunes store at the time. Please try again later.' I'm using a thinkpad laptop T430. Please help!

    I have got the same problem. I am  using windows 8.1, latest version of iTunes, Symantec NIS.  My internet connection is working.
    My apple Id and my password are correct since they work on my iPad and on my iPhone.
    message is "ware sorry.we cannot complete your request on the itunes store at this time."   And in smaller letters : "try again later". Which i did many times over several days.  Just does not work.
    any idea anybody ?

  • I keep getting this message :- We're sorry, we cannot complete your request on the iTunes store at this time.

    i keep getting the message were sorry we cannot complete your request on the itunes store at this time please help

    I have got the same problem. I am  using windows 8.1, latest version of iTunes, Symantec NIS.  My internet connection is working.
    My apple Id and my password are correct since they work on my iPad and on my iPhone.
    message is "ware sorry.we cannot complete your request on the itunes store at this time."   And in smaller letters : "try again later". Which i did many times over several days.  Just does not work.
    any idea anybody ?

  • We're sorry, we cannot complete your request on the iTunes store...

    For the whole day today, iTunes has been acting up on my computer and has been giving me messages like the on above when I try to access my account and when I try to create an account for my brother. Safari and the other applications are working well. Is this a fixable problem?

    I own a mac mini and a couple of iPods, and was close to being ready to make the switch to only macs. This experience today with iTunes has resulted in my reading my support options, calling Apple, and even receiving a pitch for a "protection" program. Why would I buy a protection program because Apple didn't properly anticipate server problems? Why am I only allowed one support call for an iPod? Why is iTunes 7 such a piece of junk? Why is there no information available from Apple on why their customers cannot do business with them today? Why are customers expected to support and fix their own products? Why didn't Apple anticipate that on Christmas they would receive a higher number of server requests?
    I do business with companies that want my money. Right now I am thinking about using my gift receipt to see if someone else wants it more than Apple. Just "good enough" is no longer good enough. I have to work too hard for my money to waste it on bad products with bad support.
    mac mini   Mac OS X (10.4.8)  

  • "We're sorry, we cannot complete your request on the iTunes store at this time. ?? Again ?

    It happen again!!!
    what's going on =.=

    I solve this issue by logging into itunes via web and change my password.
    hope that helps for you too.

  • We are sorry, we cannot complete your request on the iTunes Store at this time.

    How can I get this message when everything else about the iTunes store is up?

    I always try to download movies and TV shows in advance, although this is the first time in quite a while that I've had problems with it on Apple's end -- normally I'm just worried about my internet flaking out, which was happening pretty regularly for a while, or just slowing down way too much and taking hours to download anything.  It's a good approach when you can manage it as it eliminates the risk of this sort of thing messing up your whole night.  If you still have enough movie night left tonight though, you could try renting something from Amazon.  It's streaming rather than download, so it's vulnerable to inconsistencies in internet speed, and it tends not to be as good quality as iTunes video (at least in my experience), but at least you might still be able to get a movie in tonight.

  • I cannot sign into App Store. "unknown error" and then "We cannot complete your request. There has been an error in the App Store. Please try again later. (4)"

    I cannot sign in to the App Store.
    I changed countries a few months ago and updated all my account info and everything was working fine, until recently, while trying to upgrade my softwear to Mavericks, which I cannot do. My apple Username and password work fine on iTunes and on my iPhone. I can also access all my account info when I sign in through the website. It just will not work for the App Store on my Mac Pro.
    When I click "Welcome" under Quick Links it asks me to sign in. I sign in with my Apple Username and Password and then it DOES NOTHING
    When I click on "Free Upgrade" and then "Install" on the mavericks software, it asks me to sign in again. This time it says "unknown error" and then it says "We cannot complete your request. There has been an error in the App Store. Please try again later. (4)"
    I''m completely blocked. I cannot procede without being able to update my software.
    Please help me.
    Rhea

    You could try this.
    Back up all data.Triple-click anywhere in the line below on this page to select it:
    /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
    Right-click or control-click the line and select
    Services ▹ Reveal
    from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Reboot and test. If there's no change, restore the item you deleted from a backup, overwriting the one that may have been created in its place. Otherwise, you may need to recreate some of your settings in the Network preference pane.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
    Credit for this solution to ASC member luis.pinhor.

  • ITunes gifting - "Cannot complete your request"

    I used to gift songs and music videos all the time - worked like a charm.
    Whether it's connected or not, who knows, but since the advent of Snow Leopard and/or iTunes 9 - I have lot's of issues with gifting.
    Buying stuff for myself - no problem - it works.
    When I try and gift a song or video , invariably I get a message - "iTunes Store cannot complete your request .... try again later".
    Last time I did this (try again later) -I kept trying, and I kept getting the same message - but I found that in fact, it had worked every time - and the gift arrived 6 times, and I was billed 6 times.
    I have followed the links to this on Apple troubleshooting - and the suggested action has not made a scrap of difference. Still, the issue remains.
    Has anyone else had similar iTunes "gift" issues?

    @Mylenium: My computer is running 64 bit Windows 7 Pro, 16 GB Ram, AMD Radeon 6900 series with I don't remember how many GB of ram (I installed it maybe 2 1/2 or 3 years ago). I have 4 physical hard drives with Raid 0 and Raid 5 configurations. I have been using my system full bore since I built it, and the entire configuration has been excellent for my processes until now. Is there any other specific information that you would need to have an idea of what the problem may be? Thanks.
    @ JJMack: My scratch disk available volumes were wide open with 62 GB available (S: drive) and 52 GB available (O: drive). I'm puzzled because I have used this configuration on my computer for the past 2 1/2+ years with flawless function. I'm not new to setting up and configuring my computer, but I'm new to this odd error message.

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