Itunes error when trying to burn

Hello
This is my first post here, I apologize if this question has been answered before but when I try to burn a cd/dvd using itunes I am getting this error:
** CD/DVD Drive Tests **
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
I have tried over and over to "repair" as stated I even uninstalled and re-installed itunes and nothing.
any one have any info on this?
I am running Windows Vista and and the most recent version of itunes

I am having the same problem as you are. I've tried everything including disabling all other programs and emptying temp directory and reinstalling itunes and quicktime etc. - everything mentioned on the help file. I am able to burn discs using other programs. Don't know what to try next.

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