Itunes.exe and itunesHelp give errors as they are accessing the visual C runtime library incorrectly
Hi,
Itunes updated and my windows has problems with it. The error message says that itunes.exe and ituneshelp.exe both are failing to access the Microsoft Visual C runtime library correctly on startup. This happens even after uninstalling and reinstalling iTunes on my Windows 7 PC. I would really appreciate a solution to this as I now cannot get iTunes to work at all.
Hello Aberpotter,
It sounds like you are unable to launch iTunes due to this runtime error you are getting. I recommend the troubleshooting from the following article named:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
"Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thank you for using Apple Support Communities.
All the very best,
Sterling
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I received a R6034 error which states application attempted load of microsoft visual c++ run time library incorrectly while updating itunes application. I have uninstalled itunes and attempted to reinstall it several times but each time I get the same result - R6034 error. i have restarted the pc and then retired the install process to no avail. how can i correct this problem??
I need itunes to work@RAcuna1
It's better to consult Apple support
http://www.apple.com/in/support/
The problem maybe due to corrupt package from their download.
Regards,
Barry Wang
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
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I keep getting the same runtime error when I've tried to upgrade to the latest version of iTunes. Have also tried to access iTunes support and it tells me I don't have the latest version of Internet Explorer so I can't get to them. Frustrating because I just upgraded to IE 11. Have followed directions to uninstall and have tried to delete the files manually but I get a message saying they can't be deleted.
Error I get is:
Program C:\Program Files (x86)\iTunes\iTunesHelper.exe
R6034 An application has made an attempt to load the C runtime library incorrectly
Please contact the applications support team for more info.
Appreciate any help I can get!Hi there yphillip,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W. -
my itunes will not open! is giving me error7(windows error 1114) RUNING TIME ERROR, PROGRAM FILES\ITUNESHELPER.EXE R6034 An application has made an attempt to load the C runtime library incorrectly. I must contact the application support team for imformation and i tried downloading itunes like 10 times and is saying the same thing. Please help! i need to sync my ipads and ipods thank you!
Follow the instructions of tt2 given in https://discussions.apple.com/thread/5822086
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