Itunes.exe hangs on shutdown - winXP

I've had this problem for quite a while now.
I'm using iTunes 9.0.2.25 and sometimes when I shutdown iTunes the iTunes.exe process doesn't stop so I have the kill the process myself.
any ideas?

iTunes freezes on quitting
If you are using NOD32 see this article:
http://www.eset.com/support/kb.php?option=com_kb&Itemid=29&page=articles&article id=760
Freeze on closing has also been associated with the bonjour service.
This article tells you about the Bonjour service and how to turn it off as a test:
http://support.apple.com/kb/HT2250?viewlocale=en_US
If you don't need Bonjour and it is causing the problem, you can uninstall it and iTunes will still work except for the features requiring Bonjour.
If that doesn’t work some people have found that uninstalling Apple Mobile Device support works. iTunes works OK without it, but it is required for the iPhone or Touch.

Similar Messages

  • Problem closing iTunes - iTunes.exe hanging.

    I have been having a problem restarting iTunes EXCEPT on a reboot or by manually ending the iTunes.exe process. iTunes.exe is hanging.....it is not using any CPU, but memory usage reduces to about 95,000k, and, of course, I have to end the process before I can restart iTunes.
    I finally figured out that this problem occurs only when I have been streaming music through Apple Express. In other words, Apple Express is preventing iTunes from closing.

    I experimented around and reformated, and began reinstalling programs one by one as a test, starting first with iTunes. It worked just fine. Low and behold, the next program I installed was my antivirus/spyware program. It recreated the problem I had been having for the last year or so. I tried putting exceptions in the application configuration, but that didn't make any difference. Surprisingly, even stopping/disabling the program didn't work either. Completely uninstalling the program did - meaning there were conflicts between the installed components of the Antivirus/spyware program and the iTunes/Airport Express. Now I've got to go find another spyware/antivirus program. But, the question remains, why should a antivirus/spyware program, disabled at that, ie, stopped, cause iTunes to hang after streaming music through Airport Express??? Strange.

  • ITunes 8 hangs on shutdown

    When I shutdown Itunes 8, the visual interface dissapears, but iTunes.exe remains with a CPU load of 50%. Can't restart iTunes until I force itunes.exe to shutdown.

    iTunes freezes on quitting
    If you are using NOD32 see this article:
    http://www.eset.com/support/kb.php?option=com_kb&Itemid=29&page=articles&article id=760
    Freeze on closing has also been associated with the bonjour service.
    This article tells you about the Bonjour service and how to turn it off as a test:
    http://support.apple.com/kb/HT2250?viewlocale=en_US
    If you don't need Bonjour and it is causing the problem, you can uninstall it and iTunes will still work except for the features requiring Bonjour.
    If that doesn’t work some people have found that uninstalling Apple Mobile Device support works. iTunes works OK without it, but it is required for the iPhone or Touch.

  • Lenovo T61 (Product 6458-W2R): explorer.exe hangs after logon - WinXP SP2

    +++ english below +++
    [german/deutsch]
    Wir setzen in unserem Unternehmen mehrere ThinkPad T61 ein.  Bei einigen dieser ThinkPad T61 (und nur beim ThinkPad T61!) haben wir inzwischen ein seltsames Phänomen, welches im Laufe der letzten 1-2 Monate auftrat und noch auftritt.  Dieses Phänomen trat nicht gleichzeitig auf, sondern nacheinander.  Und es tritt willkürlich auf.  Der jüngste Fall ist gerade 1 Tag alt.  Inzwischen sind 6 ThinkPad T61 davon betroffen.
    Alle ThinkPad T61 sind Mitglieder einer Domäne (Windows Server 2003) und durchlaufen ein Loginscript.  Das Loginscript beinhaltet Batchbefehle, Kix32 (für das Mappen von Netzwerklaufwerken und Druckern) und Teile der Matrix42 Empirum Management Software (für Softwaredistribution und Inventarisierung).  Es werden Gruppenrichtlinien angewendet.  Es werden via Matrix42 Empirum automatisch die neuen Patches und Updates seitens Microsoft auf alle Computer verteilt.  Alle Computer erhalten eine unbeaufsichtigte/standardisierte Installation via Matrix42 Empirum Management Software (ähnlich einem Image und der unbeaufsichtigten Windows-Installation).  Auf allen Rechnern ist Windows XP mit Service Pack 2 installiert.  Spezielle Software ist in der Regel nicht drauf, nur Microsoft Office 2003, der aktuelle Acrobat Reader sowie die aktuellen Standardplayer: Windows Media Player, Quicktime Player, RealPlayer, VLC media player.  Ggf. noch Nero 7 Standard bzw. Platinum (Spezielle Version).  Alle IBM/Lenovo ThinkPad verwenden zusätzlich die IBM/Lenovo-Utilities „ThinkVantage“.  Das Phänomen tritt unabhängig davon auf, ob das ThinkPad T61 in einer Dockingstation betrieben wird oder nicht.  Es ist auf jedem Computer in der Windows Registrierung eingestellt, dass der Desktop erst geladen wird, wenn das Loginscript durchgelaufen ist.
    Nun zur genauen Fehlerbeschreibung:
    Manchmal kann es bei einem Kaltstart vorkommen, dass nach der Anmeldung und nach dem Loginscript –während der komplette Desktop und die Startleiste bereits sichtbar sind und noch einige Dienste geladen werden– sich die explorer.exe aufhängt.  Die Startleiste lässt sich nicht bedienen.  Ebenfalls lassen sich dann auch auf dem Desktop keine Symbole doppelklicken.
    Wir setzen auch andere Computer ein, wo dieses Phänomen nicht auftritt, u.a.:
    - HP-Computer (Desktops, Evo SFF Series)
    - Fujitsu-Siemens-Computer (Desktops, ESPRIMO E Series)
    - IBM ThinkPad T20/21
    - IBM ThinkPad T40/T41/T42
    - IBM/Lenovo ThinkPad T60
    Das Problem tritt nur auf den noch relativ neuen ThinkPad T61 auf.
    Wir haben bereits einen ziemlich ähnlichen Fall unter…
    http://forums.techarena.in/showthread.php?t=694888&page=1
    http://forums.techarena.in/showthread.php?t=694888&page=2
    http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_22718276.html …gefunden.
    [english]
    Unfortunately, I’m not fluent in the english language.
    We use a few ThinkPad T61’s in our company.  Meanwhile, at some ThinkPad T61’s (only ThinkPad T61!) we have a strange problem. This problem appears since the last 1-2 months and it still does exist.  This problem does not appear at the same time, it does appear successive.  And it appears random.  The last case is 1 day old.  Meanwhile, 6 ThinkPad T61 are concerned.
    All ThinkPad T61 are members of a domain (Windows Server 2003) and do execute a logon script.  The logon script contains Batch commands, Kix32 (for mapping network drives and printers) and parts of the Matrix42 Empirum Management software (for software distribution and inventory scan).  Group policies will apply.  Patches and updates will install on every computer via Matrix42 Empirum automatically.  All computers get a default/unattended installation via Matrix42 Empirum Management software (everywhere between an image and an unattended Windows installation).  All computers have installed Windows XP with Service Pack 2.  As a rule, special software isn’t installed, only Microsoft Office 2003, the actual Acrobat Reader and the actual default players: Windows Media Player, Quicktime Player, RealPlayer, VLC media player.  Sometimes, there is installed the Nero 7 Standard or rather Platinum (Special Edition) yet.  All IBM/Lenovo ThinkPad use IBM/Lenovo-Utilities „ThinkVantage“ additionally.  The problem exists if the ThinkPad T61 is connected to a docking station and also if the ThinkPad T61 is disconnected from a docking station.  On every computer exists a registry key which arranges it that the desktop only will be loaded after the logon script did run.
    Now the detailed error description:
    Sometimes the explorer.exe hangs after the cold start.  i.e.: The desktop (with icons and task bar) appears complete.  But the computer hangs if you try to click on the task bar or double click on any icons.  The computer will only run if we kill the process ‘explorer.exe’ and if we restart the explorer.exe.
    We use also other computers with the same installation and the same group policies where the problem does not exist, for example:
    - HP-Computer (Desktops, Evo SFF Series)
    - Fujitsu-Siemens-Computer (Desktops, ESPRIMO E Series)
    - IBM ThinkPad T20/21
    - IBM ThinkPad T40/T41/T42
    - IBM/Lenovo ThinkPad T60
    Only the new ThinkPad T61’s have this problem.
    We have found a similar case at…
    http://forums.techarena.in/showthread.php?t=694888&page=1
    http://forums.techarena.in/showthread.php?t=694888&page=2
    http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_22718276.html
    Vielen Dank / Many thanks!

    I would run System Update and make sure I had all the updates available.
    Another thing to try is:
    1. Right-click on My Computer and click Properties
    2. Click on the Advanced tab
    3. Click on Settings under Performance
    4. Click on Data Execution Prevention
    5. Click on Turn on DEP for all programs and services except those I select, then check Windows Explorer
    We had to do that to some machines here after a push from corporate of the new ScriptLogic.This solved the problem.
    ThinkPad T61 15 Widescreen with nVidia Quadro graphics 6459CTO
    Windows 7 Enterprise and Windows XP Pro

  • Many itunes install/uninstalls...hangs on shutdown - svchost.exe memory err

    On my new desktop, I've been fighting to install itunes. This was frought with problems from the first try, but I'll skip all those sordid details. Escalating from some earlier more simple attempts to uninstall & reinstall iTunes, I just went through what must be the Ultimate exhaustive complete uninstall process, shown at support.apple.com/kb/HT1926 (Completely Remove iTunes and Quicktime). As this section instructs, I then reinstalled iTunes from a fresh download. Between the uninstall and reinstall, my system shut down normally, with no hangs. As always, though, with itunes installed, I get an interruption at shutdown:
    svchost.exe Application Error
    The instruction at "0x77dd6bcc" referenced memory at "0x77dd6bcc". The memory could not be "written".
    Three more clicks of "cancel" on that advisory only serve to shift the code a few digits or letters (i.e. 0x77df5655, etc), and then the system is hung for good on "Saving Your Settings..."
    This hang did't happen before my attempts at installing itunes.
    On my last two attempts at this, at least the radio function has come back - nothing worked before. But I can't tolerate a hang at shutdown in my life - it'll happen every time from now on & who knows what else will be affected by this.
    Any help appreciated.

    <bump>
    Anyone?

  • My fix for iTunes.exe 10.6.1.7 hang/freeze on Win7 64

    Hi all, just wanted to let you know that by renaming the iTunes folder in "C:\Users\%username%\AppData\Local\Apple Computer" fixed my iTunes. It was just freezing when I tried to open it and would not respond. Apparently there are some cache and pref files in here it could not read after the latest update.
    That exact folder was:
    C:\Users\%username%\AppData\Local\Apple Computer\iTunes
    One of my exact error messages was:
    The program iTunes.exe version 10.6.1.7 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
    Process ID: e10
    Start Time: 01cd34807032e826
    Termination Time: 0
    Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
    Report Id:

    Thx Hackintosh. All software was up to date as of this morning, but I think the issue stemmed from the IP switching in my building. I finanlly stripped the express/utility completely off the box and reinstalled from scratch after doing a factory reset of the airport unit itself... and finally, eureka. Of course, doing this required resetting my apple machines to the updated airport address. I will say that if anyone wants to run both apple and PC machines on the same airport, set up the PC first and then link the apple machine(s) second. Way easier than the other way around.

  • ITunes will not shutdown I have to Contrl-Alt-Delete and end itunes.exe and itunes help to get it to shut down and stay closed. I did a system restore and went back to 10.5.1 version and updated to 10.5.3 no dice Windows 7 64 bit

    Itunes will not stay close ever since I updated to 10.5.3 version. I try to close program and it pops right back up! The only way to close is open tack manager and stop the itunes.exe and the itunes.help then it will stay close. I did a system restore back to the earlier version of itunes but problem presisted. I finally did the task manager again and downloaded the update to 10.5.3 and this seemed to resolve the problem for awhile but now it is back! Is anybody else experiencing this problem? and where you able to correct it? I'm running Windows 7 64 bit have never had a problem with anything till now. I ran scans of my machine no viruses.

    Hi,
    i have exactely the same problem.
    After the update to v10.5.3 iTunes isn't shutting down anymore. I have this error on various Windows versions (XP SP3, Win7 x86, Win7 x64.
    On my private Notebook v10.5.2.11 still works! I won't update iTunes there - not even for a test .
    /Tom

  • ITunes.exe crashes with BEX error, 10.7 32 bit on winXP

    I installed ituens 10.7 32bit and itunes.exe started to crash with a BEX error. i have tried uninstalling an cleaning everything i can think of (HT1925) . i have tried deactivating Direct3D in quicktime. i'm using spanish XP i tried installing in spanish and english. no windows updates missing. i'm out of options. any ideas could help. i had a 10.6.3 installer also tried that one and still the same error  (different numbers but basically the same)
    EventType : BEX
    P1 : iTunes.exe
    P2 : 10.7.0.21
    P3 : 504d85d9
    P4 : unknown
    P5 : 0.0.0.0
    P6 : 00000000
    P7 : 08660740
    P8 : c0000005
    P9 : 00000008

    Hi Guys.
    Im also getting a Bex error on my Vista laptop. See below. Originally did an update. Have since uninstalled and reinstalled. Any help would be appriciatted. Thankyou.
    Problem signature:
      Problem Event Name:    BEX
      Application Name:    iTunes.exe
      Application Version:    10.7.0.21
      Application Timestamp:    504d85d9
      Fault Module Name:    QuickTime.qts_unloaded
      Fault Module Version:    0.0.0.0
      Fault Module Timestamp:    4cf45322
      Exception Offset:    67891040
      Exception Code:    c0000005
      Exception Data:    00000008
      OS Version:    6.0.6002.2.2.0.768.3
      Locale ID:    3081
      Additional Information 1:    262d
      Additional Information 2:    76f815d980ec17f1a0d4c8c987ca3dc6
      Additional Information 3:    4d94
      Additional Information 4:    92b97302c07b7f5457404bf3447e4bcd

  • AppHangB1 for itunes.exe

    i have this problem with my itunes that when ever i put in a CD-R to burn songs from my playlist  or to just play the CD-R with itunes it wont open it wont run it just keeps freezing & ill get this info on the details of said problem on Windows Vista & i just wanna know what i can do to fix this problem & any help would be appreciated thanks. =/
    Description:
      A problem caused this program to stop interacting with Windows.
    Problem signature:
      Problem Event Name:          AppHangB1
      Application Name:          iTunes.exe
      Application Version:          10.7.0.21
      Application Timestamp:          504d85d9
      Hang Signature:          450e
      Hang Type:          6144
      OS Version:          6.0.6002.2.2.0.768.3
      Locale ID:          1033
      Additional Hang Signature 1:          8a4ab7881e170919051b5cbc34540231
      Additional Hang Signature 2:          853c
      Additional Hang Signature 3:          9bc3aadb23982392212f37555cf2fea6
      Additional Hang Signature 4:          450e
      Additional Hang Signature 5:          8a4ab7881e170919051b5cbc34540231
      Additional Hang Signature 6:          853c
      Additional Hang Signature 7:          9bc3aadb23982392212f37555cf2fea6

    this needs to be fixed!!!!!!! and apple should fix this for free for us users! they sure do like to collect our money but wont fix anything for free! itunes hasnt let me play my videos for the past month, this is rediculous! ive uninstalled reinstalled itunes a handful of times, the same to quick time, ive scoured the internet only to find this "bug" apphangb1 is plauging many but with no answers on how to fix it! apple you owe big time to your consumers, you should be ashamed of yourself for just sitting back and not helping us with this problem! yes i am disgruntled and plenty others are too!!!!!!!!!!!!!!!!

  • ITunes causing hang on shut down. Help!

    iTunes 11 has been causing my Macbook Pro 15.4" running Lion to hang at shutdown.  I would open up iTunes and it would not respond so I would have to force quit it. Then I proceed to shut my mac down (I always quit all running applications and uncheck the 'reopen windows'), where it continues to hang with that grey spinning wheel. I've left it for over 10 minutes and it still hangs, so I'd have to do a hard shut down. This doesn't happen all the time, but it's becoming quite often now. Please help!

    If you forced quit iTunes before shut down then that is not what is causing you the problem. Reboot to the Lion Recovery Disk and run Repair Disk from Disk Utility.

  • ITunes.exe causing chronic stalls

    Unable to watch TV or movies because iTunes.exe keeps stalling and hanging-up. Upgrading to iTunes 9.0 has only made it worse.

    First try updating to iTunes 11.1.5.5, using an installer downloaded from the Apple website:
    http://www.apple.com/itunes/download/
    If you still get the errors after that, try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • Itunes crashes/hangs  when connecting iphone!

    Hi, I wasn't sure if this was supposed go into the itunes forums so please excuse...
    When I connect my iphone to my itunes it simply 'hangs' It doesn't actually crash with an error, I just can't can't select anything in itunes or scroll or anything. If I then disconnect my iphone, itunes works normal again. If my iphone is connected and I start itunes, itunes won't start. The moment I disconnect my iphone, itunes pops up immediately. I tried connecting my iphone to other pc's and laptops. Some display the same problem and others don't. I've been to apple and to T-mobile (I'm in the netherlands) and they won't give me a new phone because they can't find the problem.
    I have to close Itunes via the taskmanager and re-open itunes ranging from 3-25 times before I get lucky and itunes starts, recognizes my iphone and works properly.
    At first I thought that it could have been my computer but when I connect my ipod nano, itunes works just fine. I tried formatting my windows xp, different chipset drivers for my motherboard etc, none of them worked. I tried different version of itunes, different iphone firmwares, I restored a couple of times and none of it worked. I recently updated my firmware to 3.0 hoping it would solve the problem but to no avail. I tried different cables (iphone and ipod nano) and this doesn't work either. I tried different usb ports and no luck either.
    The problem DEFINITELY lies with the Iphone!
    This is bugging the **** out of me and I've been dealing with it for WEEKS, but I can't find the solution.
    Help me please because I'm getting desperate and just want to through the phone out the window.
    Itunes 8.2
    Iphone 3g black, firmware 3.0
    Pc
    Specs:
    Windows xp pro 32bit
    videocard :Nvidia GTX 280 (forceware 186.18)
    processor :Intel core i7 920 2.4ghz
    memory :3gb ddr3 1333mhz
    motherboard :Gigabyte x58 udp4
    Harddrive :WD raptor 150gb 10000rpm
    Message was edited by: scandalous
    Message was edited by: scandalous

    Hi, i upgraded to iTunes 8.2 and now each time i connect my iphone (original, OS 2.2.1)the program suddenly just stops working, i get the following details:
    (Which leads me to believe that Quicktime has something to do with it) I have tried to install/un-install, resettung the phone. But nothing seems to work, i just hope someone can actually help me, because i don't know what else i can try.)
    Thanks.
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: iTunes.exe
    Application Version: 8.2.0.23
    Application Timestamp: 4a2186e9
    Fault Module Name: QuickTime.qts
    Fault Module Version: 7.62.14.0
    Fault Module Timestamp: 4a1c704f Exception Code: c0000005
    Exception Offset: 00a05d07
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: 9c79
    Additional Information 2: 18d391556384f03f39cb1810be4919d6
    Additional Information 3: cbd8
    Additional Information 4: 7823eb2f440e23b0eb8dcc58dcf1c44e

  • Lion hangs on shutdown "unmount of /net failed (45)"

    Hi,
    my Lion MacBookPro hangs 95% of the times when shutting down with the messages
    com.apple.launchd 1 com.apple.launchd 1 System: Stray process at shutdown: PID 296
    com.apple.launchd 1 com.apple.launchd 1 System: Sending SIGTERM to PID 396 and continuing.....
    syncind disks... Killing all processes
    continuing
    unmount of /home failed (45)
    unmount of /net failed (45)
    Any help with that? I suspect Parallels having to do with that. It just stops there and stays there for hours......
    Some more console log messages (higher above) are
    /prl_hid/ Parallels HID Helper stopped.
    Kext unloading is disabled (com.parallels.kext.prl_hid_hook)
    Kext unloading is disabled (com.parallels.kext.prl_hid_hook)
    Can't remove kext com.parallels.kext.prl_hyervisor; services failed to terminate - 0xdc008818
    Any help appreciated......
    GeniusBar Guys couldn't help.
    Best regards,
    Peter

    Dear DS Store,
    Thanks for the response.  (Is this what you mean in your step by step tutorial by giving credit?)
    I should also preface my run-through of your tips by noting that my wife's Macbook air will shut down properly and get past the "unmount of /net failure" business without problems if I do not run iTunes (current version 10.6.1).  I can run Microsoft Office, Chrome, Mail etc no problem without triggering this problem.  In these circumstances I've been able to see that the next messages that SHOULD show up after the "unmount of /net failed (45)" are:
    done
    MACH Reboot
    wlEvent EN0 EN0 Link DOWN
    (These lines blink by so quickly that I couldn't read them, I had to freeze frame a video I made of a proper shutdown sequence).
    However, when I run iTunes, I ALWAYS get this failure where it freezes after the "unmount of /net failure (45) line" and is never able to shut down properly. 
    This problem occurs with both local accounts as well as with mobile users syncing to my portable home directory server.  (Even with a local account with nothing in the iTunes library).
    I should also note that before I got your response to my question, I had already undertaken to reinstall OS X (with full software update done immediately after), and still was encountering the same problems after.
    Regarding your steps:
    Step #1 SMC reset - Done, did not change outcome - still hung at shutdown
    Step #2 PRAM reset - Done, still hangs at shutdown
    Step #3 Startup manager - not done as I have no problem with getting into the boot volume
    Step #4 - Repair disk - DIsk repaired using Lion recovery HD, no errors found, did not change outcome
    Step #5 - reset home directory permissions and ACLs - done for all local accounts, portable home directory accounts, root - still hanging at precisely the same point
    Step #6 - hardware test not done, problem seems to be software/OS related.  (going to run extended tests overnight)
    Step #7,8 - did not seem pertinent to this situation, as it is possible to boot into all accounts no problem.
    Step #9 - all data backed up on Time Machine, and also synced to server
    Step #10 - software updated done
    Step #11 - permissions repaired - still problematic
    Step #12 - Onyx cache cleaning - plists check out fine, cleaned out all caches (except system logs), did all the maintenance tabs (did pretty well everything I could see as options) - problem still persists.  (I had hoped that cleaning kernel and dyld caches might do the trick, but no).
    Step #13 - Deleted ~/Library/Preferences/com.apple.iTunes.whatever and anything.plist (3 files altogether) - same problem.  (There did not appear to be any other corrupt plists that needed deletion)
    Step #14 - Activity monitor - no runaway processes.  mdworker busy, but due to spotlight caches being purged in step 12. System Diagnostic log shows nothing. 
    Step #15 - there isn't any third party software on my wife's macbook air that isn't running on my own macbook air and macbook pro (both of which are not facing this problem).  I tried to uninstall and reinstall iTunes prior to getting your advice (this is a PITA, by the way!!!!), and had ended up with 10.6.0 installed (since the downloadable installer from Apple at the moment isn't the latest 10.6.1 version), and software update not recognizing the need to update, which is when I went ahead and reinstalled OSX. This did not clear the problem.
    Step #16 - created a brand spanking new account called test.  Problem continues to occur with the new account.
    At this moment am wanting some feedback on what you think sofar of the problem before I go ahead and do something more destructive or tedious.
    I should note that I do not seem to be able to find any reference to the problem in the system.log or kernel.log files in Console.  When I look through kernel.log there is nothing logged around the time the failure to shut down occurs, and in system.log, the last logged item is usually 1-2 seconds before I get the stream of other stuff that occurs as shown in the screenshot above, which includes a statement to the effect of "Userspace shutdown finished at [timestamp here]" etc etc....  I do not know if this other stuff is logged elsewhere, or not at all, as I have never seen this stuff in the logs in console.
    Thanks in advance.
    Peter T

  • ITunes.exe *32 process does not close

    I have to use task manager to close itunes.exe *32 process.  Then I have to reboot my machine (Dell XPS 650/Windowa 7 x64).  Itunes will sucessfully open.  I synced my Ipad 2 and 2 ipods.  Used exit to leave itunes desktop 10.5.3 - but the process does not close.  Closing it with task manager so an itunes.exe process is not running.  Try to execute itunes desktop in regular and safe modes result in "iTunes not responding."  Reboot the machine and I get one use of itunes desktop before the whole mess starts over.  At least I have a way to sync my devices.  But this has been happening ever since the release that introduced the cloud.  Someone needs to channel Steve J and get these guys back on the ball.

    The support article on Firefox "hanging" has a few pointer on Firefox failing to fully shut down and clean up after itself. Does anything here help:
    https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding#w_firefox-hangs-when-you-quit-it

  • Each time I try to synch photos from my Windows 7 PC to my iPad2, iTunes stops working, and the error report says Problem Event Name:     APPCRASH   Application Name:     iTunes.exe   Application Version:     10.3.1.55   Application Timestamp:     4deec35

    Each time I try to synch photos from my Windows7 PC to my iPad2, iTunes stops working and the error message is:
    Problem Event Name:                          APPCRASH
      Application Name:                             iTunes.exe
      Application Version:                           10.3.1.55
      Application Timestamp:                    4deec351
      Fault Module Name:                          ntdll.dll
      Fault Module Version:                        6.1.7601.17514
      Fault Module Timestamp:                 4ce7ba58
      Exception Code:                                  c0000005
      Exception Offset:                                0002e3fb
      OS Version:                                          6.1.7601.2.1.0.768.3
      Locale ID:                                             1033
      Additional Information 1:                  0a9e
      Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:                  0a9e
      Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789
    I reloaded iTunes 10 (64 bit) successfully, but the problem remains the same.
    Any suggestions?

    I looked in the folder from which I want to synch photos, but there is no such thing as an "ipod photo cache" in that folder, or sub-folders, as suggested in the link which you were nice enough to provide.
    I have also tried removing photos from my iPad2 Photos App, and "iTunes has stopped working" shows up  again as soon as I click on the "Synch photos from" button.

Maybe you are looking for

  • Windows_7 Bootcamp Partition Back Up?

    If i use traditional windows back up software for a bootcamp partition can i restore from same? I'm reluctant to upgrade to Lion without knowing my bootcamp windows 7 partition is safe and that it could be restored if necessary. I use Time Machine bu

  • My facebook password was hacked on my pc. I changed it and it works on pc ,but not IPhone.Help

    My facebook password was hacked .I have a pc and changed my facebook password and it works on my pc but not my iphone.I plugged the iphone into computer thinking it would sync. That didn't fix my phone.What to do? can't sign in on ipone as it says"pa

  • Setting focus in a PDF form

    Hi, I'm trying to move a cursor to a particular field based on certain conditions using JavaScript. The method I am using is xfa.host.setFocus("fldTest"); in the initialize event. For some reason the focus isn't getting set to fldTest, but when I fir

  • Apple keyboard "volume up" doesn't stop

    Hi folks, Suddenly the "volume up" button (also F12) on my keyboard randomly acts as if it's being continuously pressed. Then the "volume down" won't work until I press the "volume up" key again, at which point it begins working again. Then in a few

  • Linking Zcustomer Credit memo to Correspondence

    Dear Friends, We have created Zcustomer Credit memo. I have configured 1. Define Correspondence Types - ZSAP7 2.Create Report Variants for Correspondence -ZSAP11 3.Assign Programs for Correspondence Types - ZRFKORD50 4.Define Forms for Correspondence