ITunes exits everytime I try to access music store!
Everytime I try to access the music store, iTunes exits.
No error message, no nothing. I am running iTunes 7.0.1.8
and I have no fire wall. Can anyone please help me figure
out what the problem is?
Thanks,
Anthony
I'm sorry, but it still doesn't work. I deleted all Apple software off my computer and redownleaded the latest version of iTunes, but when I tried to sign in I still got this error:
Source
iTunes
Summary
Stopped working
Date
1/11/2012 4:15 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Problem signature
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.5.2.11
Application Timestamp: 4ee0844d
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.6195
Fault Module Timestamp: 4dcddbf3
Exception Offset: 00026b72
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: efd8
Additional Information 2: efd88cbfd00a9ce0b0d647b39da62ec8
Additional Information 3: 8aaa
Additional Information 4: 8aaa4df80c1c69cc54d9f7ecd1699852
Extra information about the problem
Bucket ID: 2632024235
Any suggestions?
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I just recently downloaded iTunes and whenever I try to access the store It says "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80096004). I have windows xp and it's running on service pack 2. I have downloaded and redownloaded iTunes many times. I'm getting very frustrated! Please help!
I have the same error for Windows Vista. I read all the community posts and followed the suggested fixes including numerous uninstalls and installs, clearing cache, choosing various SSL TL options, turning off all spyware and nothing has worked. My internet works fine for all my other programs so not sure what is going on with Itunes. I will not buy anymore products through
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Try setting your ipod into "DFU Mode"?
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ITunes crashes whenever I try to access the store?
I have Windows 7 and the latest version of iTunes. Upon startup, iTunes prompts me to sign in twice, and closing the first prompt will only have the second one brought up seconds later. Signing in has the same effect. This is annoying, but not the important part.
The important part is that whenever I try to access to iTunes Store, signed in or not, iTunes crashes.
These are the Problem Details from my Control Panel's Action Center.
Source
iTunes
Summary
Stopped working
Date
1/10/2012 7:22 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Problem signature
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.5.2.11
Application Timestamp: 4ee0844d
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.6195
Fault Module Timestamp: 4dcddbf3
Exception Offset: 00026b72
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 120b
Additional Information 2: 120bdb72e9a6d6f0a000b4d65aba8676
Additional Information 3: c6ef
Additional Information 4: c6effd93d30ef9cd3bb24cdc11fc6d8c
Extra information about the problem
Bucket ID: 2632024235
Thank you for any help.I'm sorry, but it still doesn't work. I deleted all Apple software off my computer and redownleaded the latest version of iTunes, but when I tried to sign in I still got this error:
Source
iTunes
Summary
Stopped working
Date
1/11/2012 4:15 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Problem signature
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.5.2.11
Application Timestamp: 4ee0844d
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.6195
Fault Module Timestamp: 4dcddbf3
Exception Offset: 00026b72
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: efd8
Additional Information 2: efd88cbfd00a9ce0b0d647b39da62ec8
Additional Information 3: 8aaa
Additional Information 4: 8aaa4df80c1c69cc54d9f7ecd1699852
Extra information about the problem
Bucket ID: 2632024235
Any suggestions? -
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http://support.apple.com/kb/TS1717
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... and:
iTunes for Windows: Music Store - Using With Internet Filters or Accelerators
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Everytime I try to access ITunes store I get a message telling me ITunes has stopped working and crashes out of ITunes on me. Any thoughts ?
As requested - I copied and pasted as below
cheers
Andy
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.3.1.55
Application Timestamp: 4deec351
Fault Module Name: QuickTime.qts
Fault Module Version: 7.69.80.9
Fault Module Timestamp: 4cf4536a
Exception Code: c0000005
Exception Offset: 0001ae24
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Information 1: ac89
Additional Information 2: b588713172949356a1e70058af22876f
Additional Information 3: 2b4e
Additional Information 4: 48a0e3f3979eda2e360033d9ed6b251f -
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Why do I get an error message "-3212" everytime I try to access iTunes
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If iTunes seems to be unexpectedly qutting with the notification that it stopped working, one of these articles should be able to help, depending on your OS.
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Cheers,
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