ITunes Extras not playing

I have read multiple threads on this issue (over a year old, and for the Windows version of iTunes), but haven't seen any fixes yet (for Mac or Windows).
I have a dozen or so movies that I purchased from the iTunes store (or downloaded as Digital copies included with a Blu-ray purchase). When I double-click on the iTunes Extra in iTunes [Build 11.0.4 (4)] or when I try to access it via my AppleTV3, absolutely nothing happens. It doesn't play, and there are no error messages.
Does anyone know a fix for this problem? Or is this something I should bring up with my local Genius Bar?
Any help would be muchly appreciated!
Cheers!
-X-

I "did" mention it was in iTunes that I was having the problem. I am well aware that iTunes Extras don't sync to iDevices.
I found out from the Genius Bar that it never worked on AppleTV (even though it appears in the list under movies when in Home Sharing). So, we can disregard that part.
Also, the person at the Genius Bar is escalating this to the iTunes Engineering Team to figure out why they stopped working.
I'll keep everyone updated with what is found.

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