ITunes Extras on Apple TV: video features play audio only; no video (bug)

I downloaded "Star Trek" (2009) with iTunes extras; I accessed the film on my Apple TV, and went to the additional video content page. However, when I attempted to play the extra video features, I received the alert message that the "music volume" was low, prompting me to hit "OK". The screen would return to the menu, and the audio from the extra feature would play; no video from the feature would appear.
This is a bug--until a update comes to the Apple TV, an interim solution would be to go to Settings > Audio & Video > Control Music Volume, and turning the music volume control off.

Yes, sounds as though it's failing or failed.
You'll be lucky to get it repaired if it's out of warranty. Apple didn't even offer a paid repair when one of mine failed.
Got home from holiday yesterday and the PVR hard drive seems to have failed and is just clicking away.

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ITunes extras in Apple tv acting glitchy

My 3rd generation Apple TV's have auto-updated with the latest software update which allows iTunes extras. When I click on a movie that has iTunes extras, it goes to the appropriate screen, but the image flickers (fades in and out continuously). I have tried this on multiple movies that I own that have iTunes extras, so I was wondering if this was possibly just a glitch that everyone is experiencing, or is this just me? If it isn't just me, has anyone found a way to fix this?

I'm having the exact same issue. Updated Apple TV 3 with 6.2 software update installed. Broadband connection, with no speed lags. Regardless of the time of day, this happens to my system as well. Tried a restart but had no luck.
An additional issue I have had is iTunes Extra content not showing video but playing the audio and then not going back to the menu screen at all, forcing me to unplug the Apple TV to reset it. It seems you have to time the play or select button to catch the flicker just right to play the content as well.
Watching ANY HD movie with iTunes Extra content that I purchased is causing this flickering screen issue.
As yet I have not found a fix for this. Hoping Apple takes note and resolves this annoyance.

Video Podcasts Playing Audio Only

I'm trying to play some video Podcast's that I DL'd from Itunes, I made sure they were Ipod Compatible and not Apple TV, they show up under Podcasts but play audio only. This is a Brand New 30gb 5.5g

You say you get the audio only. What do you see when you play the podcast: Does it look like when a song is playing from your music library? If so, you may just be accessing the Podcast from the wrong menu. Make sure you go through the Videos menu.
Diane Wordsmith
iBook G4 (& an iMac running OS 9) Mac OS X (10.3.9) iPod Video

I'm running Mavericks 10.9.3, updated iTunes earlier today, but although I can play audio CDs, DVDs will not play, any suggestions?

I'm running Mavericks 10.9.3, updated iTunes earlier today, but although I can play audio CDs, DVDs will not play, any suggestions?

Hello there, tomazdes.
The following Knowledge Base article written for the USB SuperDrive, offers some practical steps to try when issues present themselves with particular content playback (feel free to skip Step 3 when working with an iMac or MacBook with built-in drives):
Apple Computers: Troubleshooting the slot-loading SuperDrive
http://support.apple.com/kb/HT2801
Particularly:
Accepts discs but they don't mount or are automatically ejected
Make sure the drive is not placed upside down. The aluminum enclosure should be facing up as shown in section 1.
Check the disc's surface for scratches and dirt, since these things can prevent the disc from appearing on the desktop.
Connect the MacBook Air SuperDrive directly to the computer's USB port instead a USB hub.
Reset the System Management Controller (SMC).
Ensure your drive can read the specific type of disc being used. The System Profiler or System Information may provide additional information regarding what media your computer supports.
OS X Snow Leopard v10.6 or earlier: Open Apple System Profiler by choosing "About this Mac" from the Apple () menu. Then, click More Info.
OS X Lion v10.7 and later: Click the Apple () menu and then hold down the Option key. Choose System Information from the menu.
If the disc continues to not be recognized, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I cant play audio only mp4 or mp3 file with audio tag in firefox...how to tackle this?

In my web application m trying to play audio only mpeg 4 or mp3 files.I m using HTML5 <audio> tag to accomplish this,it smoothly working in chrome but not in firefox.Why this basic support not avail in Firefox??
Note: I read about some patent issues with mp4 and mp3 but i wonder why chrome browser can play those files.

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See [[Flash Plugin - Keep it up to date and troubleshoot problems|this article]] for more information on using the Flash plugin in Firefox).
To disable hardware acceleration in Flash Player:
#Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page].
#Right-click on the Flash Player logo on that page.
#Click on '''Settings''' in the context menu. The Adobe Flash Player Settings screen will open.
# Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. <br/> <br/>[[Image:fpSettings1.PNG]] <br/>
# Remove the check mark from '''Enable hardware acceleration'''.
# Click '''Close''' to close the Adobe Flash Player Settings Window.
# Restart Firefox.
This [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash Player Help - Display Settings page] has more information on Flash Player hardware acceleration, if you're interested.
Does this solve the problem? Let us know.

My wireless earbuds work just fine, but some third-party apps play audio only through the iPod speaker even though the buds are properly connected.

My wireless earbuds work just fine, but some third-party apps play audio only through the iPod and iPhone speaker even though the buds are properly connected. Does anyone know why and is there a solution?

Assuming you are using Bluetooth headphones, do the apps have the option to use Bluetooth?
The app should have an option to select the speaker (or wired earphones) or the Bluetooth headphones.
You can also try:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

ITunes extras on Apple TV

I have several dozens of movies now in iTunes w/ iTunes Extras & still can't conveniently access Extras on ATV gen 3. WTH?? Get on w/ it please!!

You do not have to AirPlay Mirror your Mac.
The simple solution is this:
Set iTunes to AirPlay to your Apple TV, then play iTunes Extras, select what bonus feature you want to watch and it will AirPlay to your Apple TV.
I don't know why nobody has thought of this..
Step One: Click the AirPlay symbol in the upper left hand corner of the window. Select your Apple TV
Step Two: Select your movie and click Play iTunes Extras
Step Three: Select bonus material
Step Four: Watch on your Apple TV

ITunes LP on Apple TV don't play!

In the explanation on how/what to do...it says:
"With iTunes 9.0.2 and Apple TV software 3.0 you can now play iTunes Extras and iTunes LP content on your Apple TV"
....I can do all except(!) play the music, and see the videos!?! ***!!!
I love using the LP file on my mac, but to use it as a real entertainment on my 46" LCD-tv, no way!
Does anyone know how????
I use iTunes 9.0.2, and Apple TV 3.0.1
I don't stream iTunes to my Apple Tv, I transfer all my music and vid's permanently. (Wireless with Apple airport extreme)
After Apple got bigger (more users), all feels slower and with more bugs.
Before it was all quality, now there is quantity! Soon all enlightened people will use Linux.

For anyone who is still having problems I seem to have found a solution. I couldn't find any answers online about why the itunes extras/LP wouldn't play correct. I decided to try to just delete them from and re-add them to my library. They all work perfect now on my Apple TV. Just make sure that when you delete them from your library you select the "Keep files" option and when dragging them back to your library you drag all the files over (The movie files and the Iunes Extra file).

ITunes Extras on Apple TV (Vs 4.2.2)

Does anybody know if it is possible to view iTunes Extras on ATV?
By necessity I have to move my downloads to an external hard drive and then find them again in iTunes. I copy the extras into the same folder on the external hard drive and iTunes picks them up fine, so I can watch both the film and the extras on my computer.
However, ATV - which will play the film itself with no issues whatsoever - will not pick up or let me access the extras which are in the same location. Is there any way of getting them to work in ATV?
I have read on other threads that there is an option somewhere to 'allow iTunes Extras', but I cannot find it for love nor money.
Please help because this is driving me batsh*t crazy ,
Cheers.

Well that's a kick in the teeth.
Does anybody know any way around it?
And why have they done it like that? It seems a little counter-intuitive to have more features on the old model than the new model . . .

How do i use iTunes extras with apple tv?

I purchased a movie from the iTunes store that came with iTunes extras. I'd like to view the extras from my apple tv (2nd generation), but haven't been able to figure out how or if I can. Does anyone know how I can do this?

Buy an AppleTV1 - that could handle them as well as itunes LP.
Crazy, crazy, crazy.
Alternatively send feedback:
http://www.apple.com/feedback/appletv.html

Videos play audio only?

Since the iPod got dropped on the floor recently, everything works but we can't get the video from the videos, we get the audio only. Games work, music works fine. If this was a problem with the screen, these wouldn't work, right
Videos play fine on iTunes on the computer, but not iPod. Only audio plays on iPod.
If the files were corrupted, wouldn't play full videos on mac. or would it.
MC OS X 1.2 Mac OS X (10.2.x)

Possible cable connection error...
If you have a cable +designed for use with the Apple iPod,+ then all you need do is match up the colors, red to red, white to white and yellow to yello. If you're curious...
Red is right side audio
White is left side audio
Yellow is Video
If you have a cable +designed for use with something other than the Apple iPod,+ the following may be your situation:
White is Right Audio and should connect to the TV's Red jack
Yellow is Left Audio and should connect to the TV's White jack
Red is Video and should connect to the TV's video jack

Apple TV2 periodically stops playing audio

Hi
I have had an annoying problem with my Apple TV2 after upgrading to the latest firmware (6.0). When streaming video content from my MacMini Server (via ethernet) the Apple TV periodically stops playing the audio while the movie keeps playing without audio. I can solve the problem by pausing and then continuing the movie, which will bring back the audio.
I have tried to restore and reinstall the firmware (6.0) via the Apple TV because I also had problems with the Apple TV stuttering when streaming content from my MacMini, but the reinstallation of firmware did not solved the issue.
I don't know if this is somehow related to the issue, but after having updated to firmware 6.0 Netflix often ask me for my login credetials on the Apple TV. This is an issue that I also never experienced before upgrading the firmware.
What to do now?
Thanks...

So it's been a few months since I saw this thread started, and I am still having the same issues as above with my Apple TV 3. I can go a day or two and at some point, all connections just seem to error out. HBO go, Netflix, me streaming from my ipad, etc. thought they would have been addressed by now.
I have to hard reboot (power plug only) in order for it to go back to normal.
I know it's a hardware issue as I have an Apple TV 2 setup in another room and it never gives me an issue,
The weird thing is, I have the exact same setup at my office as well. An Apple TV 3 in the main conf. Area and an Apple TV 2 in our break area. Same issue - Apple TV 3 needs hard (pore Plug) reset every few days and the Apple TV 2 in the break room is rock solid for months.
Both Apple TV 3 units are at most recent 6.1 software release.
Anyone have any ideas? Think I a just going to put my Apple TV 3's aside for a while and use the 2's until it gets worked out.

Best way to play Audio only on a DVD with video?

I have a Meditavie DVD i am making with both video and Audio combined....and i want to make some tracks that are just Audio only
for close eye Meditations. ( i dont want to have to add a CD with the DVD for just Audio)
I made one years ago and just used black as the video output track.
Is there a way to save space and just have the audio track play?
And if so how might i do it and also link to the DVD menu?
Thanks for any help!
Soshman

Below is what I wrong before I tested the obvious. Just "import as timeline" the audio only (make sure there is no m2v with the same name); Encore happily builds a disk with black. Mediinfo shows the video stream, but it appears to be at a very low datarate. So, give it a try. I did not burn a disk; just build to a folder and used a software player.
Other options: Encore slideshows have odd problems, I'd play with making a single slide (just black, right?) slideshow, maybe set to manual advance with no advance - or a very long duration to match the audio length.
If an m2v works better for whatever reason, Encore has a minimum bitrate, I think around 2.x or 1.x. So I would try exporting from Premiere,10 seconds of black video using CBR 1.0, 2.0 and 3.0 and see if it matters.

How to link apple tv to itunes on macbook. apple tv will not play on tv.

Do I have a defective unit? Apple TV will not come on the tv or my macbook, my itunes on my macbook will not recognize it. Used several different HDMI cables and tried in all the differnt ports on the tv. Power light will come on the unit but will not show on either my tv or laptop.

The only way to get an ATV recognized on a computer is to physically plug it in via USB, has that been tried?
With the ATV connected to the tv, were all inputs toggled through on the tv? Not just physically moving the HDMI cable from one port to another.

ITunes 7.1.1.5 will not play audio from inserted cd

I have been experiencing an issue with iTunes on my PC. It will not play any audio from inserted discs. This includes burned discs and commercial discs. When I attempt to play the music the song will stay highlighted briefly, about 2 sec., and then it goes directly to the next song on the disc. This continues through the disc to the end. I experience the same issue when trying to import the disc.
I have tried removing the iTunes application and doing a fresh re-install, but I have the same issue.
Also, this is on a PC, and I am able to open the disc's in question and play the content fine within Media Player.
Any idea's on this would be greatly appreciated!
Dell Latitude D410 Windows XP

Here is my Diagnostics log:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Latitude D410
iTunes 7.1.1.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
Connected Device Information:
DiskDrive, FUJITSU MHV2040AH, Bus Type ATA, Bus Address [0,0]
DiskDrive, Apple iPod USB Device, Bus Type USB
DiskDrive, SanDisk U3 Cruzer Micro USB Device, Bus Type USB
CDROM, TSSTcorp CDRW/DVD TSL462C USB Device, Bus Type USB
Check the Windows Update website to verify that you have the latest service packs and patches for your OS. Service packs affect the performance of USB and firewire CD / DVD drives.
D: TSSTcorp CDRW/DVD TSL462C, Rev DE01
Audio CD in drive.
Found 13 songs on CD, playing time 48:25 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:48:56
Track 3, start time 07:49:53
Track 4, start time 10:46:57
Track 5, start time 14:11:62
Track 6, start time 18:12:35
Track 7, start time 21:35:67
Track 8, start time 25:03:11
Track 9, start time 28:05:61
Track 10, start time 31:23:07
Track 11, start time 35:01:65
Track 12, start time 40:00:61
Track 13, start time 44:30:26
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 10 16 20 24.
The drive CDRW speeds are: 4.

ITunes Extras on Apple TV: video features play audio only; no video (bug)

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