Itunes failing on ios 7 iphone 4s

Since updating to ios 7 on my iphone 4s I can not get in to intunes store. Apps store is fine! All I get is the store opening but no products just blank screen? Any ideas?

iPhone 4, recently updated to iOS 7.0.2.
I've noticed this exact same problem and it happened before the .2 upgrade. Also, the Podcast app will not let me update or refresh, and I cannot seem to access the iTunes Store Via the Store button.
I have tried to restore, and reboot, but it does the same thing.
I'm going to flatten the phone and do a clean install. I'll report back with any results.
Also, if you have contacts synced with iCloud, then you shouldn't worry about losing them after a clean install. Just resync with iCloud.
I would recomment any app that you use for say, taking stills of receipts or photos, be exported or transfered before a clean install and of course, just go ahead an back up your iPhone in general in case you need to go back for any reason.
Cheers,
MJ

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ITunes fails to launch when iPhone 5 is connected

With the 11.1.3 (8) upgrade, iTunes fails to launch when my iPhone 5 is connected to my MacPro. iPhoto launches automatically, as expected. When I manually launch iTunes, it will recognize the phone, but I must manually sync it and back it up. When I select the iPhone, open SUMMARY and view Options (at the bottom of the page), Options, the box that says "Automatically sync when this iPhone is connected" is grayed-out and cannot be checked or selected. I've re-downloaded and re-installed iTunes, to no avail. Any tips on how to restore this basic functionality?

Hi SC Dad,
Thanks for using Apple Support Communities. This article has steps to take to enable iTunes to automatically launch when your iPhone is connected that may help:
iTunes for Mac won't open automatically when connecting device
http://support.apple.com/kb/TS3927
Cheers,
- Ari

HT203128 I can't drag and drop music from iTunes 12 to iOS 8 iPhone 5s. How do I move music now?

I connect the iPhone to itunes. that works. Everything shows up fine, but I can't drag and drop music from the 'music' section of iTunes 12 on my new mbp or my iMac. I used to be able to. Also, when I slide to delete songs on the iPhone, they still appear as 'ghosts' in the list on iTunes when the phone is connected - if I double click them, a exclamation mark in a circle comes up on the left of the track and it doesn't play. Can anyone help? Kind of need to get this sorted - it's bloody frustrating. I've restarted iPhone, iMac, MBP, downloaded the latest versions of iOS, OS X 10.10.3.

you iphone does not work like a regular ipod, where you can drag and drop music, you must sync it with itunes. plug it into your computer, click on the icon that is labeled iphone. when you do this there is a section on the top that says music. click on that, then you can select playlists and artists, etc. then click apply. it should work then

ITunes Store on iOS 7 Iphone 5 doesn't open

when i tip on the itunes Icon on my iphone 5 the Store Main Page flashes for a Second and
returns to the Main Screen - it simply won't Open ...

iPhone 4, recently updated to iOS 7.0.2.
I've noticed this exact same problem and it happened before the .2 upgrade. Also, the Podcast app will not let me update or refresh, and I cannot seem to access the iTunes Store Via the Store button.
I have tried to restore, and reboot, but it does the same thing.
I'm going to flatten the phone and do a clean install. I'll report back with any results.
Also, if you have contacts synced with iCloud, then you shouldn't worry about losing them after a clean install. Just resync with iCloud.
I would recomment any app that you use for say, taking stills of receipts or photos, be exported or transfered before a clean install and of course, just go ahead an back up your iPhone in general in case you need to go back for any reason.
Cheers,
MJ

My iPhone cannot connect to iTunes. It says I need to update to 11.0.5 to use iTunes with my iOS 7 iphone 5 but still won't work, any ideas?

I just downloaded and updated to the new iOS 7 software today for it's release. But when I plug my phone into my usb and then into my macbook, it won't work on iTunes. It says it's not compatible and I need to update to the latest iTunes which they say is 11.0.5. When I go online and download the iTunes installer and download the new update, it works out fine and I don't seem to have any trouble with it but as soon as it opens iTunes when the installer finishs, the mesage about compatibility comes up again even though I just updated to 11.0.5. If anyone has any idea, let me know! I'm hoping that maybe it's just a glitch with the new iTunes that needs to be fixed up?

Hello Apple_Addict22,
Thank you for your question. iOS 7 requires iTunes 11.1. First, I recommend trying to obtain the update by going to the iTunes menu and selecting Check for Updates.
iTunes: How to install the latest version
http://support.apple.com/kb/ht5654
If you continue to get the message that iTunes is up to date, you can download the latest version of iTunes here:
Download iTunes
http://www.apple.com/itunes/download/
Once the file downloads, double click on the installation file that downloaded to initiate the installation.
Best,
Sheila M.

Itunes 10.5, iOS 5, iphone 4, but not use iCloud?

hello friends. amidst all the recent hoopla/confusion i can't even remember if i asked this, but...if i update to 10.5 and ios 5 on my macbook pro and iphone 4 can i just continue as i always did without icloud? can i use all the new features of ios 5 except for the icloud part? for example imessage and so on? and also sync by cable if i want? thanks as always for any help.

yes you can just go into settings and turn off everything in iCloud

Why itunes failed to install apps on iphone after update to ios 6.0.1? And how to restore my purshased apps from itunes?

Why itunes failed to install apps on iphone after update to ios 6.0.1? And how to restore my purshased apps from itunes?

See:
Frequently asked questions about viewing and syncing video with iTunes and iPod
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IOS 5: iTunes could not restore the iPhone "John's iPhone" because the backup session failed."

I've been battling to get my iPhone onto iOS 5 for 2 days, during which time my phone has been rendered unuseable, and is stuck on the set up menu. When I select "Restore from iTunes Backup," it tells me to connect to iTunes, so I do. I've tried to back it up 20 million times, and I think sometimes it failed, but other times the backup worked. But then, when I go to restore, I get the error message "iTunes could not restore the iPhone "John's iPhone" because the backup session failed.
So what do I do. My phone is unuseable and it doesn't seem like theres any solution.
Also, are you able to tell whether or not I've lost all of my data that is not my music/apps. Please tell me if you think I have.

Good luck. My iPod Touch did the same thing. I now have a very expensive paperweight that I'd like to stuff up someone's nose over at Apple. The "resolutions" offered by Apple don't do anything for me (they never do). There are a variety of resolutions that others have discovered but none of them have worked for me either. This is my second Touch and the second major malfunction that is probably unfixable. If I can't get this fixed and get my data restored I'll probably give this thing to my toddler to play Angry Birds and I'll go buy a device from a company that knows what their doing.
Do a search on Google (or whatever) with the error message and you should find some suggestions from others who've had this problem, some seem to have found solutions. If I find a fix that actually works I'll make a follow-up post.

When trying to sign in to my itune account on my new iphone i couldn`t remember my id and password and tried to set up a new account but it failed and have since remebered my original id and password but my phone only comes up with the alternative email

I tried to access my itunes account on my new iphone 5s i couldn`t remember my id and password and tried to set upa new account but this failed, but have since found all the id and password for my original account but my phone only comes up with the alternative email i tried to use and i can`t change this,can you help please?

Hi ruffdog64,
If you are having issues changing the signed in Apple ID on your iPhone, you may find the following article helpful:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Regards,
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ITunes sync stopped working with my iPhone 5 and Outlook on Windows 7. Error states in part "because the sync server failed to sync the iphone"

I have an iPhone 5 running iOS 7.1.2. I am using iTunes version 11.2.2.3 on Windows 7. After updating to the new version of iTunes I am currently using, the snyc between my Outlook calendar and phone stopped working. I get the error "iTunes could not sync the calendars to the phone xxxxx because the sync server failed to sync the iphone" I followed the instructions here - Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010 - to no avail, with the exception of not re-installing Outlook. Not an option on my corporate computer. When I run the Sync test, it says it passes -
Microsoft Windows 7 Enterprise Edition Service Pack 1 (Build 7601)
LENOVO 4384AJ9
iTunes 11.2.2.3
QuickTime 7.7.5
FairPlay 2.6.12
Apple Application Support 3.0.3
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number xxxxxxxxxxx
Current user is not an administrator.
The current local date and time is 2014-07-09 21:39:02.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.2.2.3 is currently running.
iTunesHelper 11.2.2.3 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Device Sync Tests ****
Sync tests completed successfully.
Any ideas?

Try this
To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information.

TS3694 Hello. I have an iphone 3gs 8gb factory unlocked. Currently its running on ios 5.0.1 and I am trying to update it ios 5.1.1 but its not updating. The itunes downloads the ios 5.1.1and gives back unknown error(3194). Please help.

Hello. I have an iphone 3gs 8gb factory unlocked. Currently its running on ios 5.0.1 and I am trying to update it ios 5.1.1 but its not updating. The itunes downloads the ios 5.1.1and gives back unknown error(3194). Please help.

Unable to contact the iOS software update server gs.apple.com
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Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

ITune fails to "download" iOS 5....

Hi,
I've been trying to upgrade my iPhone 4 with iOS 5.
I use iTunes 10.5.0.142 on Windows Seven, French version, in Paris.
I tried about 6 times and it fails the same way whatever happen
(I disabled the firewall, then the anti-virus, I also tried to "keep the connection" by going regularly on the iTunes Store, etc...).
Simply put, when the download reaches about 380 MB out of 700 MB, I have a message like '...problem, the network connection expired...'.
The newtork is just fine!
I have an effective bandwidth of about 11 MBits/s and I am able to download large files.
So, my guess is that iTunes must have some sort of problem when "dealing with the file".
==> How to upgrade iOS 5 when iTunes fails ? and I don't want to lose my data... :-)
Thanks for any help

First... Check that your Device is a 3rd Gen...
Identify iPod Models... http://support.apple.com/kb/ht1353
If it is... See Here > Updating to iOS 5 > http://support.apple.com/kb/HT4972
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IPhone 4 "iTunes could not synch calendars to the iPhone because the sync server failed to synch the iPhone"

I cannot sync Outlook calendar with iPhone 4, get the following error message: "iTunes could not sync calendars to the iPhone because the sync server failed to sync the iPhone" Please advise. Thanks. iOS 4.3.3

I had same problem,,This link solved issue easily
http://www.question-defense.com/2010/09/01/itunes-could-not-sync-calendars-to-th e-iphone-because-the-sync-server-failed
I didn't lose any calendar since it was all on the computer in Outlook calendar

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ITunes could not sync calendars to ---'s iPhone because the sync server failed to sync the iPhone

iTunes could not sync calendars to ---'s iPhone because the sync server failed to sync the iPhone. How can this be resolved? I can figure out if the sync server failed to sync then iTunes would not sync the calendars. Everything syncs on my iPad mini 3 wifi and my iphone syncs my contacts but not the calendars. So what gives?

Brenden,
thanks for the reply, but the troubleshooting tips seemed to concentrate on 'Lion"," Snow Leopard" and the like, I haven't a clue what any of that is. I am using Windows 7 Pro with Service Pack 1 on my desktop and my iPhone is using iOS 8.1.2, as is my iPad mini. As I said on my previous post, syncing on my iPad mini works fine, It is just the iPhone that fails to sync the calendars. Hopefully a solution can be found as it is difficult to keep things synced on my iPad and then have to add everything manually onto my iPhone.
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Itunes failing on ios 7 iphone 4s

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