ITunes failing to recognize location of m4a files?

My iTunes currently has an exclamation mark next to all the songs in m4a format in my library, even though these files have not moved at all and it has dealt with those files for years. Is there some way to get iTunes to recognize all those files where they are? About half my library is in mp3 format and iTunes is having no issue at all with those files. I am using iTunes to organize my music folder, but this problem with m4a files persists.
If there is a folder-by-folder solution, that would work, but I can't go locate file-by-file since we're talking 10-15 GBs of music (when I locate a file in that fashion, it does work, but it would take a prohibitive amount of time to do for each song).
I've tried consolidating the library, which accomplished nothing, and when I reimport one of the folders with m4a files, it thinks they're new songs and doesn't delete the exclamation marks on the "old" songs (that's a problem because these songs are already in lots of playlists, etc, and that info would be lost). I've also tried "repairing" (aka reinstalling) both Quicktime and iTunes using the "Add/Remove Program" icon in the Control Panel to no effect.
This is driving me crazy so any help is MUCH appreciated! Please ask if anything is unclear or more info is needed.

I could still really use help with this problem. I should add that my music files are stored on an external hard drive. This alone is clearly not the source of the problem, as iTunes has no problem playing and managing the mp3s even as it has put an exclamation mark next to all the songs stored in the m4a format.
This issue began (I think) when I imported a CD while the external drive was disconnected. This imported the songs to the C:\ drive iTunes folder. When I got back to my external drive, I reconnected to it, deleted the new songs from the library, and reimported them so that they were copied onto the library on the external drive. That was no problem at all, but then this issue with m4a files cropped up.
Alternatively, upgrading to iTunes 8 may have caused this -- I'm not sure. Either way, I could really use a solution to this.
Thanks!

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