ITunes fails to burn CDs properly on PowerMac G5

My Dad is trying to burn CDs for use in his car. Unfortunately, whenever he burns a CD in his PowerMac G5, some of the tracks end up full of static or unplayable. This occurs on every CD, even ones that do not have clearly visible scratches. All of his iTunes software is up to date, although he is running Tiger.
I've tried hooking up an external CD burner to see if its the internal burner's fault, but iTunes refuses to recognize and burn cds on the external burner.
Suggestions?

KWarp wrote:
My Dad is trying to burn CDs for use in his car. Unfortunately, whenever he burns a CD in his PowerMac G5, some of the tracks end up full of static or unplayable. This occurs on every CD, even ones that do not have clearly visible scratches. All of his iTunes software is up to date, although he is running Tiger.
I've tried hooking up an external CD burner to see if its the internal burner's fault, but iTunes refuses to recognize and burn cds on the external burner.
Suggestions?
Have you checked the Preferences to make sure that iTunes is burning an Audio CD, and not a Data/MP3 disc?
Hope this helps,
Steve

Similar Messages

ITunes won't burn CDs anymore...

I've tried several times to burn a CD from iTunes. It used to be fine...it will burn all the way through, then stumble a bit on the final song, taking a few minutes longer than necessary, then it will say it's finished, but when I try to play it, it doesn't work. On iTunes, it will show the little speaker to the left of the song, skipping from one song to the next very fast, but won't ply anything.
Any help?

Thanks, Nathan. I understand about time constraints. I can wait.
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Sony Corporation PCV-RS710G(UC)
iTunes 7.0.0.70
CD Driver 2.0.6.0
CD Driver DLL 2.0.6.0
LowerFilters: AFS2K (3.1.21.0), PXHELP20 (2.0.0.0), Cdr4_xp (7.5.0.50),
UpperFilters: GEARAspiWDM (2.0.6.0), Cdralw2k (7.5.0.50),
Video Driver: NVIDIA GeForce FX 5200 \GeForce FX 5200
IDE\DiskMaxtor6Y200P0_________________________YAR41BW0, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskSony___UMH-U_HS-CF____3.34, Bus Type USB
USBSTOR\DiskSony___UMH-U_HS-MS____3.34, Bus Type USB
USBSTOR\DiskSony___UMH-U_HS-SD/MMC3.34, Bus Type USB
USBSTOR\DiskSony___UMH-U_HS-XD____3.34, Bus Type USB
IDE\CdRomPIONEERDVD-RW__DVR-108_________________1.00___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSAMSUNGDVD-ROM_SD-616E_________________F500___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is an administrator.
D: PIONEER DVD-RW DVR-108, Rev 1.00
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 4 10 16 24 32.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
E: SAMSUNG DVD-ROM SD-616E, Rev F500
Drive is empty.
The last failed audio CD burn had error code -128(0xffffff80). It happened on drive D: PIONEER DVD-RW DVR-108 on CDR media at speed 0X.
Windows XP

Itunes freezes when burning CDs

Similar post to others here. Since upgrade to IT 6, Itunes freezes when trying to burn some CDs. IT shows as "not-responding" in task manager. Seems to happen when burning CDs with newly downloaded tracks, perhaps in combination with imported tracks. I've tried several suggestions posted here.
- I uninstalled and reinstalled ITunes and Quicktime
- Installed updated BIOS, chipset, and CD R drivers
No luck.
Sometimes if I wait 3-5 minutes it will start the burn. Any suggestions would be appreciated. Log follows.
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Inc. Inspiron 6000
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: ATI MOBILITY RADEON X300\ATI MOBILITY RADEON X300
IDE\DiskHTS548080M9AT00_______________________MG4OA5EA, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskSanDiskImageMate_CF___1.00, Bus Type USB
IDE\CdRomSONYDVD+-RW_DW-D56A____________________PDS7___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
E: SONY DVD+-RW DW-D56A, Rev PDS7
Audio CD in drive.
Found 21 songs on CD, playing time 77:54 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 02:50:05
Track 3, start time 07:36:12
Track 4, start time 13:27:28
Track 5, start time 19:11:63
Track 6, start time 21:29:24
Track 7, start time 26:49:02
Track 8, start time 29:03:12
Track 9, start time 31:23:11
Track 10, start time 35:01:04
Track 11, start time 38:32:46
Track 12, start time 42:02:61
Track 13, start time 45:41:28
Track 14, start time 49:05:39
Track 15, start time 52:11:36
Track 16, start time 55:13:61
Track 17, start time 57:39:64
Track 18, start time 63:30:22
Track 19, start time 65:40:30
Track 20, start time 69:21:14
Track 21, start time 73:21:42
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 10 12 16 20.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
The last failed audio CD burn had error code -128(0xffffff80). It happened on drive E: SONY DVD+-RW DW-D56A on CDR media at speed 0X.

hi David!
The computer just freezes and according to Task Manager, iTunes takes 100% of the computer's resources.
Help! Any suggestions?
first let's try a
b repair install.
go to your add/remove programs, select itunes, click "change/remove" and then select "repair".
if no joy with that, let's try working through some of the other usual suspects:
http://docs.info.apple.com/article.html?artnum=93360
http://docs.info.apple.com/article.html?artnum=93286
these resources might also be useful:
http://docs.info.apple.com/article.html?artnum=300252
toonz, "Where to find firmware for your CD/DVD drive", 05:55pm Apr 15, 2005 CDT
keep us posted on your progress.
love, b

ITunes crashing when burning CDs, CDs won't mount

Intermittently, but becoming more frequent, I have been having problems burning CDs. I am burning my own recordings, so there is no copyright problem. When I burn the CD in iTunes, everything seems to go OK at first. Afterward, it mounts the disk image in iTunes and I try to play it. This usually causes iTunes to go to the spinning beachball indefinitely. I have to force quit iTunes to get it to stop. When I relaunch iTunes, the disk does not appear in it. Nor does it appear in Finder. Disk utility can see it, but I can't do anything there besides eject it. If I eject the disk and reinsert it, it still doesn't mount, although it will cause iTunes to launch. I am wondering if this is a problem with iTunes or if it could be a sign that my optical drive is problematic.
I am using the setup below. iTunes is up-to-date.

Hello Hoover411,
It sounds as though you are experiencing freezes with iTunes, and complications with your optical media. I have located an article that may help you with this situation. The article includes a number of troubleshooting steps for apps that freeze or quit:
OS X Yosemite: If an app freezes or quits unexpectedly
There are several suggestions to try.
If the app is frozen, force quit the app. Click the app’s window, then choose Apple menu > Force Quit. You can also press Option-Command (⌘)-Esc, select the app, then click Force Quit.
When you force an app to quit, you may lose unsaved changes.
If the app quit, reopen it by clicking Reopen in the dialog that appears.
Restart your Mac. For more information, see Restart your Mac.
Read the app’s documentation to check if it’s compatible with your version of OS X.
Open another file in the app. There may be a problem with the original file.
Check for updates to your software.
Disconnect any peripheral devices you just connected (for example, a printer). They may not be compatible with your version of OS X.
Uninstall any app plug-ins or enhancements from other manufacturers.
If you recently updated the app or OS X, a plug-in or enhancement you installed may no longer be compatible.
Use Apple Diagnostics or Apple Hardware Test. These tools can tell you if hardware you installed, such as additional memory, is incompatible, improperly installed, or defective.
Restart your Mac in safe mode. For more information, see Restart your Mac in safe mode.
Thank you for contributing to Apple Support Communities.
Best,
BobbyD

ITunes Drivers for Burning CDs

I recently began receiving the message, "iTunes drivers for importing and burning CDs and DVDs cannot be found. Please reinstall iTunes." I reinstalled iTunes from my factory disc and the message still appears. I then copied my music library to another directory, and reinstalled iTunes and I'm still getting the same message. Additionally, when I tried to create a playlist from music I had downloaded from a CD, I get another message, "The song_ could not be used because the original file could not be found. Would you like to locate it?" Any suggestions on what might be causing these messages? I'm not very tech-savvy so would appreciate any help!

hiya!
(i'm just replying about the drivers message.)
"iTunes drivers for importing and burning CDs and DVDs cannot be found. Please reinstall iTunes."
that sort of message is often caused by a device filters conflict in your registry.
if the reinstall of the latest version that pac_80 recommends (it's a good idea) doesn't seem to help matters, there's some useful (somewhat advanced) techniques for tracking down the conflicts given here:
iTunes for Windows: Troubleshooting CD issues caused by device filters
.. but if you'd prefer to try some quicker and dirtier techniques, post back and we can run through those too.
love, b

ITunes does ot burn cds

all of a sudden, i get a message saying i ITunes can not find the software to burn cds! What is going on?

No - music purchased from the iTunes Music Store is saved on your PC's hard drive. If you open your My Music folder, you will see a folder labelled "iTunes." Your music is saved inside that folder. Once you reinstall iTunes, it usually searches for music on your hard drive on its own. If not, you can always click File > Add folder to library and just select the folder where you have all of your music saved, and you'll have your library back in iTunes.

Help: iTunes won't burn cds for me

I recently got a new laptop-- a Dell Inspiron 700m (Windows XP, Service Pack 2, etc.)-- and when I try to burn a playlist in iTunes, it says that my disc burner or software are not found. I'm able to drag and drop files onto the cd icon in my computer and burn files that way, so I know the cd burner works. And I've been able to burn songs in Windows Media Player. So what's wrong with iTunes? In Properties on my hardrive, the hardware tab recognizes my CD-RW/DVD burner drive: NEC DVD+RW ND 6650A and V386 STEALTH DVD SCSI CdRom Device are listed.
Can anyone help me? Does iTunes just not work with some cd drivers? If not, then what do I do with all my iTunes songs that won't play in Windows Media Player? Are they convertible somehow, even the ones I purchased from off the iTunes music store?
I'm so frustrated! Any help out there is much appreciated.

Hello TigerJon
I've had what appears to be the same problem as many many more people on this site, but I'm not sure if my issue is the same as yours.
For mine, the problem is Itunes hangs when I try to burn a cd.
I haven't got a complete fix, after 4 months of trying but I've got as far as I have with the help of Toonz and the people at Apple.
Now here is what I have found:
1. The problem with my Itunes hanging at burning only happens if I have a mixed playlist that I am trying to burn. When I say mixed I mean a mix of purchased tracks and uploaded tracks from my cd collection. Just uploaded tracks work fine.
2. If I just burn a playlist of purchased tracks it works fine too.
3. If I don't control alt delete when it hangs, and I wait for up to 2 minutes, the burn evenutally kicks in. Don't do anything. Just leave it and see what happens. I was having to control alt delete to get out of the unresponsive Itunes, but by chance, yesterday, discovered that by leaving it it finally burnt my cd! This was a mixed cd with both purchased tracks and uploaded tracks.
Now, the people at Apple don't yet know why this is doing this. It only happens since version 6 of Itunes. This version (I think) was the first to introduce the "checkingplaylist" stage of burning and they seem to think that it might just be something to do with that.
Anyway, that all helped me. It is still frustrating to have to wait for a couple of minutes, but it's better than nothing. They are still trying to get to the bottom of this for me, too.
I hope this helps you.
Please give me some feedback if it has, as I'd love to know that all my efforts over the last few months could help others!
Good luck
Jane

ITune fails to burn large audio books:The iTune library file cannot be saved. There is not enough memory.

Hi,
I am trying to burn large audible audio book to virtual CD and iTune 11.2.2 keeps crashing midway. After spending hours trying to get information off technical forum, here is the description and possible explanation of what is happening:
The burn start normally, iTune create 10 tracks of 8 mn per CD.
The burn progress pass 10 CD (up to 30 CD).
The a message box with: "The iTune library cannot be saved. There is not enough memory" appears.
In the back ground the process keeps going for another 2 or 3 CD then stops.
This is NOT a memory problem:
My computer still has over 100 Gb of HDD left
On my i7, only 4 of the 8 core were used.
The whole process didn't go over 3.5 Gb of RAM (out of 8).
I reinstalled, iTune.
I re-imported the files.
I raised the processes priority to High.
From the forums, This problem started past iTune 7.x and x64 bit processors whenever iTune used more that 1.5 Ghz of RAM.
It does follow the behavior of a 32bit bit system going Out Of Memory.
The way I see this: Apple has to either create a fix to reuse the current iTune memory properly or create an update to 64bit so it can use whatever RAM is available in the computer.
Does anyone else have any other idea?
For those who want to play lawyers, I am not American. In my country, it is legal to remove DRM off content that you legally own. The fact that Audible softwares were made by drunk monkeys is enough of a reason.

Well, I installed the latest iTunes this AM, works perfectly. Although for some reason it did lock up after playing a song today.
Horror stories? That's a bit overly dramatic.
No, it isn't.
The issue you are experiencing is one that has occurred in multiple versions of iTunes, a simple search would have revealed this.
A simple search was conducted, no one seemed to have an answer. Do you always adopt such a haughty attitude? Or was I just lucky.

I have a dell windows pc and use itunes. When burning cds I get unknown error 4260 after 3 songs, and the cd ejects. What can I do to burn cds?

I have a dell windows 7 pc and use itunes. Why do I get unknown error 4260, and the cd ejects when I try to burn songs?

Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer.

MY DVD drive does not read all DVDs and also does not burn CDS properly. Often while burning a CD i am prompted that " The machine is unable to caliberate teh required Lazer Power"

Hi i am having a i MAC which has mountain lion OS 10.8.2. I am facing teh followwing issues with my disk drive
1. I am unable to read all DVDS in it some DVDS work while others do not
2. I am able to read all CD's, but while burning a CD i am prompted with the following message
" Unable to caliberate lazer power"
3. Kindly assit me in solving this problem
regards

Hi
Four thoughts
• Brand and type of DVD/CD Media
• Burn Speed ?
• Ever used a Cleaning DVD ?
• Free space on Main Start-Up Hard Disk ?
Brand and type of DVD/CD Media: MATTERS
- Memorex, NoName and other Cheap brands - most probably works for other things BUT NOT FOR VIDEO.
I only use Verbatim
- DVD-RW - usually do not work OK but with various kinds of problems. DVD+R is a more modern sort and use to give problems on older DVD-players
I only use DVD-R
Burn Speed (in iDVD or alike): Matters
• Best or Max - is not best
I set it down to x2 or x4 Max
Ever used a Cleaning DVD ?
I use one WITHOUT Liquid but with brushes from time to time
Free space on Main Start-Up Hard Disk ?
- Due to that Mac OS X - is UNIX - it behaves likewise. It needs lot's of space on Boot / Start-Up Hard Disk for it's and the applications temp files.
I never go less than 25GB free space - If HD-Video material is used then 4-5 times more is a good thing.
Yours Bengt W

Eject button no longer works after iTunes audio CD burn

Hi, after upgrading to the latest version of iTunes, the eject button on my drive does not work after burning a CD.
It still works with other applications, just not iTunes (but it did before the latest upgrade).
Luckily, I can still eject disc's using the iTunes, or Windows Explorer software - but it's a pain.
Is anyone else having this problem?
Thanks in advance for any guidance you can provide!

For my Matshita UJ-831Da CD/DVD drive, the driver version showing in device manager is 5.1.2535.0. I just now clicked on "update driver" and the reply was that a newer version could not be found.
But why would doing a "Run Diagnostics" in iTunes now freeze / crash my whole system when it never did before? It only began doing that after it also began failing to burn CDs. Again, the iTunes software is the only software that has ceased to burn CDs.
Several months ago, I finally reached by phone a girl at Apple tech support who first denied there were any known problems. But when I told her that the web was full of thousands of people screaming about this very issue she recanted and admitted that iTunes was having these problems, that they had posted the fix for some of the other CD/DVD drives but not mine. She then said, "but if you pay $35 I'll tell you how to fix it." Absolutely unethical. That's like buying a car then being told that there's now an extra fee for being told how to start it. She may have lied about knowing what the fix is, but either way it's absolutely unethical.
The problem is iTunes. iTunes changed and now won't drive the same current drive it worked with when iTunes accepted my money, in advance, to purchase and burn music at future dates. iTunes should fix the problem.
I'm willing to go through the leg-work, to try all of Apple's instructions here, but Apple also needs to follow through with this.
Thanks again for your help.

"iTunes was not properly installed. if you wish to import or burn CDs you need to reinstall iTunes."

I have recieved this messaged after uninstalling and reinstalling itunes 3 times.
I have rebooted my laptop over 100 times playing with all the things i needed to do.
Here is a list of things I have done... NONE solved the problem of me burning CDS.
I had ZERO problems burning cds, I did it regularly, but since i dl the new itunes, it totally messed up everything.
I cannot even burn on Windows Media player however when I check in Admin control panel it states the device is working properly.
I have....
...done this http://support.apple.com/kb/TS3299 ALL OF IT! including taking away upper filters, adding GEAR filters, REMOVING ALL Gear documentation and then reinstalling it.
...done every single option that is here http://support.apple.com/kb/TS2372 ...
( I apologize if I am repeating myself. I've been at this for 5 hours straight)
.....done http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
...done... I cant remember what else but I've probably done it all...
Here is my diagnostic from itunes
Microsoft Windows Vista x64 x64 Home Premium Edition Service Pack 1 (Build 6001)
Gateway M-6846
iTunes 11.0.5.5
QuickTime 7.7.2
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0037BF40094E6388
Current user is not an administrator.
The current local date and time is 2013-09-05 22:11:05.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {D9144DA2-6F49-49B6-BB1E-D41D78D9C8A4}
Description:        Intel(R) PRO/Wireless 3945ABG Network Connection
IP Address:         192.168.0.11
Subnet Mask:    255.255.255.0
Default Gateway:            192.168.0.1
DHCP Enabled: Yes
DHCP Server:     192.168.0.1
Lease Obtained:               Thu Sep 05 21:03:57 2013
Lease Expires:   Thu Sep 12 21:03:57 2013
DNS Servers:      64.71.255.204
                                64.71.255.198
Adapter Name: {F1970DC5-06FC-4A6D-AA9F-8343BE38191F}
Description:        Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address:         0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:            0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained:               Wed Dec 31 19:00:00 1969
Lease Expires:   Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection:          LAN Connection
Connected:        Yes
Online:                 Yes
Using Modem: No
Using LAN:          Yes
Using Proxy:       No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-09-05 22:08:00.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive E: Optiarc DVD RW AD-7563A on CDRW media at speed 10X.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive E: Optiarc DVD RW AD-7563A on CDRW media at speed 10X.
**** Device Connectivity Tests ****
iPodService 11.0.5.5 (x64) is currently running.
iTunesHelper 11.0.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod touch (5th generation) running firmware version 6.1.3
Serial Number: CCQL5E9GF4JW
iPhone 4S running firmware version 5.0.1
Serial Number: C36GQKB5DT9Y
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
Thank you in advance for your help!!!!!

I had a very similar problem, error 4251. (look in your log you will see that error) Since I finally fixed my problem, I thought I would see if I can help someone else.
What I found is that I lost burn ability in both iTunes AND Windows. Like you did. I did some digging and found that this wasn't hardware related at all. In fact, this boils down to a registry key getting messed up. (sigh) Yeah. It causes the system to get a bad 'handle'.
OK, here's what to try. Go to this Microsoft KB article. Scroll down and find the *manual* instructions for Vista. Delete the registry key that it specifies. Reboot. Now verify that you can burn in Windows. (If you have a RW disc, do a disc erase, or just try and burn from Windows Media Player.) If that is working now, you're on the right track.
Now the issue is that iTunes will still be broken. Go and install the latest Gear driver. (I know you may have done it, but do it again.) Now follow the intructions in this Apple KB article to verify the "GEARAspiWDM" info is back there in the registry. Now reboot. Try and burn in iTunes.
I hope this helps.

ITunes is not installed properly. If you wish to import or burn CDs you need to reinstall iTunes .

I have installed iTunes on my new Windows 8 laptop and I get the "iTunes is not installed properly. If you wish to Import or burn CDs you need to reinstall iTunes."
I have worked with Dell technicians and we have re-installed iTunes numerous times. We modified the Registry by adding the Upper Filters key and we removed the CD player in Device Manager and allowed it to be automatically reinstalled by the computer. All of this failed.
Please help!

Hello ,
Thanks for using Apple Support Communities.
I understand you've already uninstalled iTunes previously to troubleshoot this issue but make sure to follow the steps in the following article to remove iTunes and all of its components in the specific order listed.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
If the issue persists, continue troubleshooting with the following article.
iTunes for Windows: Troubleshooting CD issues caused by device filters
http://support.apple.com/kb/TS2372
Take care,
Alex H.

TS3299 iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes

I've installed iTunes 10.6 on my Windows 7 machine. Everytime I start it I get this message: iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes.
Reinstalling iTunes made no difference.
So I found this article http://support.apple.com/kb/TS3299 and updated the registry like it said and it still didn't work but it also had the effect of making my CD drive no longer work for anything, including playing movies. Before following those instructions I could read and write cds using Windows Media player. Fortunately, I had backed up my registry leaf and restored it.
So I've been trying to figure out how to burn a cd from iTunes for close to two months now with no luck. Does anybody know how to get rid of the above error message?
Thank you!
David

Hi B Noir,
I ran the diagnostics and here are the results:
Microsoft Windows 7 Home Premium Edition Service Pack 1 (Build 7601)
Compaq-Presario FQ582AA-ABA SR5710F
iTunes 10.6.3.25
QuickTime not available
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00D0ACBC02C48EA0
Current user is not an administrator.
The current local date and time is 2012-07-03 17:21:27.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA , NVIDIA GeForce 6150SE nForce 430
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.
Also, I am attaching an image of my driver details:
David

Error "Itunes was not properly installed. If you wish to import or burn cds you need to reinstall itunes."

I have an error that pops up every time I open Itunes. It says "Itunes was not properly installed. If you wish to import or burn cds you need toreinstall itunes." How do I fix this? I have already reinstalled multiple times.

Microsoft Windows 7 x64 Enterprise Edition Service Pack 1 (Build 7601)
LENOVO 2349A63
iTunes 11.2.2.3
QuickTime 7.7.5
FairPlay 2.6.12
Apple Application Support 3.0.3
iPod Updater Library 11.1f5
CD Driver Not Available
CD Driver DLL Not Available
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0041B9C80B2D3F98
Current user is not an administrator.
The current local date and time is 2014-06-20 12:18:55.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics 4000
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.2.2.3 (x64) is currently running.
iTunesHelper 11.2.2.3 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: dvrem (4.97.0.64), dnpfw (4.97.0.64),
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
Help please!

ITunes fails to burn CDs properly on PowerMac G5

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