ITunes fails to copy movies to new iPad Air

Hello,
I got myself this new iPad air to replace my 3rd gen iPad. I naturally wanted to transfer everything from one device to the other so I did a backup on my local PC (Windows 7 x64, iTunes 11.1.3.8), connected the new device and instructed iTunes to restore the backup from my previous iPad (I then reset and cleared the iPad so I could gift it)
It took some time, but it worked for pretty much everything. The exception being my music and vidoes. I could see them as being on the ipad from iTunes on my computer but the iPad itself reported empty libraries.
For music, I just enabled the iTunes match service on the ipad (for some reason, it wasn't activated) but I have to manually delete all movies in the device from iTunes and sync them again.
That worked but not very well and only once.
It didn't work very well because, while I had the movies on the iPad, could see the details when I tapped one and play it just fine, none of the movies had a title displayed in the library (on in the detail when i tapped on it).
I tried to fix it by re-setting the meta tags in iTunes, delete the movies again from the iPad and then re-upload them but now, no movie will upload at all: iTunes would state that it it synching the first one, spend a lot of time and then finally time out. On the iPad, I can see a generic movie icon apearing suring the transfert and then an error apear in the notification center asking me to check iTunes and no movie any more.
All these movies are ripped from DVDs so none contains any DRM.
Of course, everything worked just fine with my previous iPad.
Any suggestion on how I can solve this ?
Thank you

Same exact thing happened to me today.  I opened up iTunes and it isn't recognizing my iPad as one that I already set up and is saying "Welcome to Your New iPad" and making me either set it up as new or to restore from a backup.  I don't want to do either and it won't let me get past this screen; I am being forced to pick one or the other and unable to sync anything!  What the heck!

Similar Messages

  • I bought a new ipad air and completed the set up. B

    Both apple and itune stores cannot connect to my new ipad air?

    Maybe something in here will help.
    Can't connect to the iTunes Store - Apple Support
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    I would start with Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart your iPad and then go back to the settings and sign in again.

  • I purchased a new iPad Air. Backed up all my old stuff from my iPad 2. I hooked my new air to my iTunes acct through my laptop

    I purchased a new iPad Air. Backed up all my old stuff from my iPad 2. I hooked my new air to my iTunes acct through my laptop & all is good until I did the update today. I show apps that need updates, which before they updated automatically. So when trying to updating it asked for my apple password. I kept Putting it in & it said no good. It is using my daughter I'd, not mine. I have checked all my accounts & settings, nothing has her id,just mine. How do I get it to my id?

    Copy the iTunes library from your backup as below:
    iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
    Quick answer if you use iTunes' default preferences settings:  Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive.  Start iTunes with the option (shift on Windows) key held down and guide it to the new location of the library.
    Sync with the restored library.

  • I just bought a new iPad 2. It says I need to update the software but it keeps failing., I just bought a new iPad 2. It says I need to update the software but it keeps failing.

    I just bought a new iPad 2. It says I need to update the software but it keeps failing., I just bought a new iPad 2. It says I need to update the software but it keeps failing.

    Have you already activated the iPad? That is what the screen is telling you to do - connect to the computer with the supplied cable and run iTunes while connected - and iTunes should guide you through the set up process. If you have already set up the iPad and you are still getting thos screen message - restore your iPad. You must be running iTunes 10.5 on your computer as well.
    Restore iPad
    If you can't restore this way, you will need recovery mode.
    Unable to Restore

  • Transferring PDF's from Ipad 1 to new Ipad air using itunes on a pc

    I have several pdf documents on my old ipad 1 and want to transfer them to my new ipad air.  When I connect my old ipad 1 to itunes ( on a pc ) and click on the books tab under my ipad 1 and then sync books and when I go to the Library there is no place that I can find that shows my pdf documents.  Where are these documents stored on my pc itunes and how do I get them on my new ipad air?  I have seen similar questions like this but they all are about using a Mac as the main computer and I can not find anything regarding using itunes on a pc to do this transfer.  Anyone have a suggestion??

    How to Transfer Everything from an Old iPad to New iPad
    http://osxdaily.com/2012/03/16/transfer-old-ipad-to-new-ipad/
    iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
    http://support.apple.com/kb/HT2109
    Moving Content to a New iPad
    http://tinyurl.com/qzk2a26
    How to Transfer App Data and Game Saves from One iOS Device to Another
    http://lifehacker.com/5891964/can-i-transfer-app-data-and-game-saves-from-my-iph one-to-a-new-ipad
    How to transfer data from your old iPad to your new iPad
    http://www.imore.com/how-transfer-data-your-old-ipad-your-new-ipad-air-or-retina -ipad-mini
    Transferring your prepaid cellular data account depends on your carrier. AT&T lets you move it yourself when you go to Cellular Data in Settings and log into your account with your previous AT&T user name and password. For iPads with Sprint service, you can set up an account on the new iPad and contact Sprint Customer Care (888-211-4727 and go through the menus) to deactivate the old plan and get credit for unused service. For Verizon, call the company’s customer service number for mobile broadband support (800-786-8419) and ask to have your account transferred.
     Cheers, Tom

  • My Safari app wont open a new tab and crashes if I try, I've tried closing all apps and reopening. Its a new ipad air and only started doing this after I synched with itunes.

    Hi,
    I have a new iPad Air. Since I synched it with my itunes account - all my details have been uploaded which is great but Safari will only work with one page open. If I try to open a new Tab it crashes. I have tried turning it off and on again. I tried closing all my apps that were open - including Safari and opening it again. Not sure what else to try.

    1. Settings>Safari>Clear History, Cookies and Data
    2. Hold the Sleep/Wake and Home button down for about 10 seconds until you see the Apple Logo

  • New ipad air 2.  Itunes on Mac (snow leopard). New ipad will only synch music from restored from my old ipad 2.  Won't synch all other music from itunes.

    Just purchased new ipad air 2. When I performed system restore from the backup from my old ipad 2, the music that was on my old ipad transferred to my new ipad.  But I can't synch the rest of the music I have in my itunes on my mac (snow leopard. itunes 11.4). Suggestions?

    Hi were you able to resolve yours?
    I was very worried losing all my medical stuff on my iPad Air 2, plus i have nothing to use for the next day! So i have to try all the possible things i read on the internet!! And this worked on my part (Thank God, and thank you Google)
    Perform a hard reboot
    Hold down the Home button and Power button on your iPhone or iPad and keep holding them until you see the Apple logo. Once you do, you can let go. When your device boots back up, go ahead and check to see if the apps have started re-downloading. If they still appear to be stuck, continue on.

  • HT201263 new iPad air. set it as new device. asked in itunes to restore from previous older iPad backup. it's not restored\i'm asked to do it agagin and again, in loop

    new iPad air. set it as new device. asked in itunes to restore from previous older iPad backup. it's not restored\i'm asked to do it agagin and again, in loop
    tried defining the iPad as new - the same problem. started it in recovery mode - the same

    The definition of insanity.....
    Does it ask for the old device by name?  How do you know it isn't restored?   Have you completed setup and checked on the device?
    Are you using the same iTunes account and Apple ID?
    On your iTunes account, Open preferences, go to devices tab
    Look in the box for a backup of your old device.    Is there a backup?
    If there is no backup, you have nothing to restore.

  • HT2589 My new ipad air will not download apps or ask for my itunes account info when I do try to download or purchase an app.

    Just added the new ipad air to my itunes account. When I go to purchase or download apps it will not ask for my itunes account info, a grey box appears on my main screen with "waiting" under it and in the "app store" it will show the app that i chose with a constant spinning circle. Any ideas?

    The iCloud account has nothing to do with downloading apps over wireless, but if you do not have an iCloud account you can delete that account information if you want to do so.  Do you have other use of WiFi with the iPad?  It is connecting and working correctly for email and such?
    You could try going to Settings > General > Reset > Reset Network Settings and then re-select the WiFi network and enter the password again...then do a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.
    All of that may clear problems of a minor nature.

  • I have a new iPad Air. I am trying to back up my iPad 2 in iTunes and then transfer the data, but I can't get to the summary tab to come up to back up. Please help.

    I am trying to back up my iPad 2 on my PC in iTunes , so that I can transfer all data to my new iPad air. I have to use iTunes , as my internet connection is too slow for iCloud. There is no device tab to select. Where do I find this?

    Hi sunnup!
    Here is an article that can tell you exactly how to do this backup of your iPad in iTunes:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/ht1766
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • I synced iTunes from my computer to a new iPad. All of my purchases appear and are listed as downloaded, but none of the will play. Any ideas?

    I synced iTunes from my computer to a new iPad. My purchased music appears as normal in the list and is designated as downloaded, but none of it will play.  Any ideas of what I can do?

    try resetting the device by holding down the home and sleep key, past the red power down slider and until you see the silver apple. Let it reboot and see if that helps.
    Also, try finding a free app, any free app, download it on your ipad then see if that gets your others to work.You can delete the free app if it works (or if it doesn't for that matter)

  • New iPad Air won't sync with iTunes on Windows 8

    Hello,
    I have an iPad Air that will not sync with iTunes. That same machine however syncs with my original iPad and iPad 2 with no issues.
    Only thing that happens when I connect the iPad Air to the PC is a tile/window pops up like it is looking for photos on the USB device?
    I have tried disabling, uninstalling/reinstalling, updating the driver, all with no success. I even factory reset the iPad Air and didn't change the outcome.
    I can tell you that the iPad Air is running the latest firmware, my iTunes is the latest version, and Windows 8.1 is up to date, as well as both other iDevices syncing error free.
    Any insight anyone could provide on what I could be missing would be greatly appreciated.
    Thanks in advance.

    Hello jennebb,
    The following article can help get iTunes and your new iPad Air working together.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Allen

  • I've just setup my new iPad Air. With new Apple ID ect everything working fine, but I can't redeem my iTunes voucher it says wrong password/ user name but they are not wrong. I've reset password same problem anyone help?

    II've just setup a new iPad Air for my daughter with a new apple ect, everything is working fine, but I can't get it to redeem the I tunes voucher. It asks for I'd and password, put them in and comes up with wrong Id/password. They are not incorrect answers, but reset password just incase. Same problem. Also tried making another apple account. Same problem again can anyone help?? Please  

    Your iTunes Voucher is link to the old Apple ID.

  • I have a new Ipad air. I have synced it to my PC before. This time I get an error message saying iTunes could not connect to the iPad because the device time out - what do I do?

    I have a new Ipad air. I have synced it to my PC before. This time I get an error message saying iTunes could not connect to the iPad because the device time out - what do I do?

    Quit iTunes, restart your computer, reset the iPad and try again.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • Issues syncing new iPad air with iTunes

    Hi everyone-
    I work at an Apple Reseller and I am trying to trouble shoot an issue for one of my customers. He brought in an iPad 3 with information on it that he backed up to iTunes and wants to put it on his new iPad air. The issue is that the PC would not recognize the new iPad Air, but will recognize the older device. He is running Windows 7 on a PC and is using the newest version of iTunes. Does anyone know if there are any special drivers he needs to have? Or why iTunes won't recognize the new iPad air? Has anyone else had this issue? Please respond. Thank you!!
    <Email Edited by Host>

    is the new device running ios 7.0.3?  if not update ios over wifi.
    see this article for more help
    http://support.apple.com/kb/TS1538
    Peace, Clyde

Maybe you are looking for

  • Quicktime Video for my website like it's on Apple's website

    How do I manage to get a Quicktime video on my website with the following features? The video should play without the old grey Quicktime window frame! The controlbar should disappear, when the cursor is not in the video window. Just like the videos o

  • Adobe Reader 10.1.2 will not print on my system

    I have Reader 10.1.1 on my Windows 7 Asus laptop.  It rins very well.  Twice this weekend I have updated to 10.1.2 and both times I lost the ability to print anything.  I restored the computer using the standard Windows restore and I am back printing

  • Compile warning

    Hi, I'm getting the following warning : warning: [unchecked] unchecked cast found : java.lang.Object required: java.util.HashMap<java.lang.String,java.lang.Object>[] HashMap<String,Object>[] contacts = (HashMap<String,Object>[]) Array.newInstance(tem

  • Color-overlay on gradient in Illustrator CS 5.1

    Is there a way to, as in Photoshop's effects gallery, create a color-overlay on an already-done gradient in Illustrator CS 5.1? I've already done the gradient and I have my color, but can't quite make it work. Does someone know the answer, or are the

  • Oracle version not supported

    Hi All, i am having one issue while conntecting oracle version 8.1.7.0.0 from version 11.1.0.7.0 it is showing version not supported. ORA-03134: Connections to this server version are no longer supported. can we downgrade oracle version 11.1.0.7.0 cl