ITunes fails to launch when iPhone 5 is connected

With the 11.1.3 (8) upgrade, iTunes fails to launch when my iPhone 5 is connected to my MacPro. iPhoto launches automatically, as expected. When I manually launch iTunes, it will recognize the phone, but I must manually sync it and back it up. When I select the iPhone, open SUMMARY and view Options (at the bottom of the page), Options, the box that says "Automatically sync when this iPhone is connected" is grayed-out and cannot be checked or selected. I've re-downloaded and re-installed iTunes, to no avail. Any tips on how to restore this basic functionality?

Hi SC Dad,
Thanks for using Apple Support Communities.  This article has steps to take to enable iTunes to automatically launch when your iPhone is connected that may help:
iTunes for Mac won't open automatically when connecting device
http://support.apple.com/kb/TS3927
Cheers,
- Ari

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