ITunes failure

ok so I purchased music, Itunes won't let me download it, and tells me I bought it, but not with my account, yet the charge shows up on my account, and I can't download it in recent purchases???? What???

I had this exact problem. You have to update your QuickTime. iTunes is codependent on QuickTime and if you have the most recent version of iTunes and an older version of QuickTime then iTunes will not function properly, go figure. I discovered that QuickTIme does not always update with iTunes and therefore requires you to separately update QuickTime.

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My Iphone 5s was working perfectly before downloading the IOS 8.0.1 and later IOS 8.0.2. When my Iphone run out of battery, I connected it to Itunes, however the phone never turned on, and kept trying to sync, however got an itunes failure message

my Iphone 5s was working perfectly before downloading the IOS 8.0.1 and later IOS 8.0.2. When my Iphone run out of battery, I connected it to Itunes, however the phone never turned on, and kept trying to sync, however got an itunes failure message.
Any help in this regards please.

Hello douraid,
Start with the article below to get your iPhone to take a charge. Once you get it powered back on, you will want to sync again to make sure nothing was lost during the attempted sync.
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Regards,
-Norm G.

Reporting itunes failure

Okay, has anyone else gotten this one?
Cute little box pops up to tell me iTunes quit, and wants to know if I would like to report it. Nice, neat little failure listing-- except that it is sitting on top of the running iTunes panel itself, telling me iTunes failed somehow.
Do I need an exorcist?

I've been filling in the report box, sending it off, and have done the "report bug" feedback, too, because somehow it seems to be working quite well in spite of the box telling me otherwise.
It's just something that started under 8.2 and has happened several times.
I'm not sure if there is any relationship to any of the other iTunes issues, or if this is a delete and re-download issue.

Cannot install iTunes - failure to run preupgrade script

I get the error message 'failure to run preupgrade script for AppleMobileDevice' when I tried to install itunes. Have tried the steps at this link - http://support.apple.com/kb/HT1747 - but still no luck. Any ideas how I can resolve this?

Hey, thanks for your reply!
I'm trying to download iTunes 10.5. The software requirement says it needs OS X 10.5 or later so I should be able to right? (I'm on 10.5.8)

TS3212 ios6.0 x iTunes failure

hi.
i upgraded my iphone4 with the new ios6.0.
from this moment can't connect my phone to my iTunes on the PC. (The iTunes stopped with failure every time and switch off, can't see my phone).
i tried to reinstall iTunes, but without any success. with repair my iTunes (not remove and reinstall) also does'nt work.
thx.
vargaandras

Same as my last reply:
If you have an Intel Mac you can update to Snow Leopard (10.6.8) and maybe higher if you have a Power PC (G4 or G5) Mac you need a newer model Mac or a PC with XP or later.
There is no work arround.

5 times authorized & iTunes failure

I am having a significant problem with iTunes.
I recently got a new laptop because my old one was completely destroyed by a virus. I have had similiar computer failure many times since I first owned an iPod, so every time I would have to authorize it on the new computer. I downloaded iTunes today and authorized my iPod, and was informed that I have authorized it on 5 of 5 machines, so I can't authorize it any more times. However, then iTunes said it had been installed incorrectly and it needed to be re-installed; but if I reinstall it, I'll have to authorize my iPod again to retrieve my purchased songs, and according to iTunes I can't do that anymore. SOMEONE PLEASE HELP ME.
p.s. I got the same error message from iTunes and reinstalled it 3 times, but it continued to say it was installed incorrectly. It was after the most recent reinstallation that I authorized my iPod.
please email at [email protected] or reply to this topic with advice. I'm extremely desperate!

If you've reached your limit of 5 you have the option to deauthorise them all in one go from your iTunes Store account and start over again. *Just note that you can only use this option once a year*: About iTunes Music Store Authorisation and Deauthorisation
To deauthorise all computers associated with your account:
1. Click iTunes Store in the Source pane.
2. If you're not signed in to the store, click the Account button, then enter your account name and password.
3. Click the Account button again (your ID appears on the button), enter your password, and then click View Account.
4. In the Account Information window, click Deauthorize All.
See also this article: One computer using multiple iTunes Music Store authorizations

Massive ipod/itunes failure

First off my itunes has been working fine for the past many months since i got my new laptop.
just this past weekend i noticed i had aquired a virus. while i had this virus my itunes worked perfectly and as did my ipod. on saturday i ran tha norton virus scan and removed the virus. now that my computer is virus free itunes will not load unless i let it sit for close to 20 minutes. once loaded it works well but a bit "laggy". then once i plug in my ipod everything freezes solid and i wait another eternity. only to have a message pop up that sais quote "iPod Service module Faild". then i must reboot to do anything else?
at first i thought it was because i accidentally unplugged my ipod while it was stuck synching, but now i dont really know what the problem is and i have run a begillian and a half virus scans with everything i got, and uninstalled itunes a few times. since i cant connect my ipod without catastrophic failure i connot reset it either!
can someone please shed some light on this issue.
Thanx in advanced
Ps. the ipod dose still work i just cant connect it to my comp.

I'd try completely removing all traces of iTunes and Quicktime and downloading/reinstalling the latest versions.

Download Error. Itunes Failure.

I bought three songs from itunes, and none of them will download. can I get a refund, or what do I do???
And also, itunes crasshed on me. All my music dissapeared. I was able to get the CD's back on, but what about my purchased music?? How do I get it back? I had over $30 of purchased music on there and it's gone.
Help?
Windows XP Windows XP Family computer- four user accounts, msn internet, mcafee virus scan, norton antivirus

I bought three songs from itunes, and none of them will download.
Try the Check for Purchases command under the iTunes Advanced menu. If they continue to fail to download, post back with details (your version of iTunes, how you connect to the Internet, error messages, etc.) and we'll try to help further. One quick tip would be to disable any web/download accelerator you might have on your system. Those can cause problems downloading from the iTMS.
And also, itunes crasshed on me. All my music dissapeared. I was able to get the CD's back on, but what about my purchased music?? How do I get it back?
Are the tracks really gone from your hard drive? Or just not listed in iTunes any more? Check the iTunes Music folder (normally it will be in your My Documents -> My Music -> iTunes folder) and see if perchance the tracks are actually still here and just not showing in the iTunes library listing. If they are there, try dragging them to the iTunes window.
Hope this helps.

Itunes failure to open

my itunes and quicktime do the same thing when I open them the screen flashes for a second and disappears I uninstalled the program I got for the Internet and installed the disk I got when I got my ipod and it still isn't working if anyone knows what the problem is please help

hi Tracie!
gaah. okay, we're going to use the following technique as a diagnostic tool:
http://docs.info.apple.com/article.html?artnum=302538
when you're in MSCONFIG, do you find strange randow-looking item names (typical 4 or 6 letters long) that don't turn up any hits when you try to google on them? if you do, it's the sign of a malware infection. keep us posted.
love, b

ITUNES Failure - Song download interuption - Windows XP

Installed ITUNES for Windows XP.
Established ITUNES account.
Purchased an albumn for download.
First three tunes downloaded, then went into "processing" phase.
I let this processing continue for ~5 minutes before manually shutting down the application as I realized the app was frozen.
Started it back up and re-initiated the download, which continued with songs 4 thru 6.
Upon reaching the processing phase, same thing occured (froze and I shut down).
Restarted for a third time and now, all tunes downloaded and post-processed with no issue.
However, the first 6 tunes are not recognized by itunes as being part of the album. They have data in them, but as their post-download processing was interuppted, they are no recognized by the application.
HOW CAN I RE-DOWNLOAD THIS ALBUM? As there does not appear to be an easy way to do it in ITUNES? Thanks

Hello, mickeysmusic1.
You may find this article helpful in troubleshooting the iTunes installation issue you are experiencing.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
If iTunes has been previously installed, I would recommend completely uninstalling iTunes and all of it's components in the order specified in the article below. Once this is done, attempt a download and install iTunes.
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/HT1925
If you receive any errors when uninstalling, follow the steps in the article below. This article will also provide steps for troubleshooting installation issues as it has a helpful link to utilize.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H.

Installing iTunes failure on Windows 8 computer (64-bit)

While I was installing iTunes a message poped up.
Error writing to file: C:\Program Files (x86)\Common Files\Apple\Apple Application Support\WebKit.resources\inspector\Images\applicationCache.png. Verify that you hace access to that directory.
(i can't upload my screen shot its not letting me!)
help

i have the same problem no radio stations at all bit shabby hate technolgy now adays

Drag and Drop Itunes failure!

Hi,i have an ipad air and I'm using the latest version of itunes.
For some reason i cannot drag and drop my music files(or books or whatever)like i have done in the past which was very easy.And whilst searching for an answer i can see that a lot of other people have the same problem and now none of the fix's work for me,.
I have been offered a few ways to fix of which no worked.It seems to me now that Apple through iTunes are trying to make it as hard as possible, in an obvious attempt to make people buy their music from iTunes.
Apple don't treat us like fools.

I spoke with Apple and they werent sure what was the problem either.. BUT we had a Eureka moment!!!.. I work from a Wacom tablet, not just the pen but the mouse as well. My Powerbook is hooked up to a monitor so I dont use the touch pad. The Wacom up to this point never gave me any issues. BUT it seems that to do any manual drag and drop I have to use my laptop's touch pad. AGGHH. BUT IT WORKS!
I downloaded a more recent driver from Wacom but that didnt' fix the issue. I bet it has something to do with one of those many Itune upgrades. (...and Facebook users are upset..tsk, tsk)

Ios 7 itunes failure

I have a new iphone 5s and used my Itune's account on my computer to add all of the futeatres from my old phone. I've already updated to ios 7.01. I'm running the latest version of iTunes 11.1 . The itunes store crashes whenever I try to open it. Any suggestions? Thank you!! I have rebooted the phone and tried resyncing with my computers iTunes. Neither action solved the probelm. Again, many thanks.

I have the same issue. Have you found a remedy yet?

ITunes Failure - Part II

After a few more tries, iTunes decided to start working. I have no idea why, but I'm hoping it will continue! So, at this point, no need to reply. though I'd be interested in the answer as to why this occurred if anyone knows in case it happens again.
Thanks.

I actually had the same problem too, still am in fact. I click on iTunes and it starts to load. Then, the top navigation bar and dock both freeze up and the beach ball is constantly spinning. Can anyone help? It'd be very much appreciated (I need my music...).
Message was edited by: Bandito_Kain
Message was edited by: Bandito_Kain

Another iTunes failure

I am at my wits end and it may be my fault.
I foolishly downloaded the latest version of iTunes instead of upgrading from 4.8 and I lost my library of 19000 songs. Trying to get it back has caused further problems and now iTunes won't open at all after installation - the message iTunes has encountered a problem and needs to close appears - giving me no idea at all what's wrong.
I've tried all the obvious things uninstalling reinstalling etc and nothing works.My anti virus software has all been switched off, Norman, Zone Alarm and Avast and still nothing. I've also tried system restore to no avail. No one on the forum seems to have the same problem and on top of all this my ipod has to be sent away to be fixed.
Anyone out there with any ideas?

I am at my wits end and it may be my fault.
I foolishly downloaded the latest version of iTunes instead of upgrading from 4.8 and I lost my library of 19000 songs. Trying to get it back has caused further problems and now iTunes won't open at all after installation - the message iTunes has encountered a problem and needs to close appears - giving me no idea at all what's wrong.
I've tried all the obvious things uninstalling reinstalling etc and nothing works.My anti virus software has all been switched off, Norman, Zone Alarm and Avast and still nothing. I've also tried system restore to no avail. No one on the forum seems to have the same problem and on top of all this my ipod has to be sent away to be fixed.
Anyone out there with any ideas?

ITunes failure

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