ITunes faiuls to launch - version of QuickTime

After uninstalling, rebooting and reinstalling a freshly downloaded iTunes, iTunes fails to launch with error message:
"QuickTime version 7.0d0 is installed, iTunes requires version 7.0.3 or later. Please re-install iTunes."
Help!

The answer is to uninstall QuickTime using the Control Panel / Add/Remove Programs utility. Then reboot. Then download the stand-alone Quicktime install from http://www.apple.com/quicktime/download/standalone.html.
Then run that install.

Similar Messages

  • Can't launch iTunes due to previous version of QuickTime installed

    I installed an older version of QuickTime, now I can't launch iTunes anymore. In Control Panel, I have QuickTime 32--version 2.11.57 listed. I did everything in the document http://discussions.apple.com/thread.jspa?messageID=3366434&#3366434
    but nothing has worked. I can't seem to uninstall the old version of QuickTime. When I run QTInstaller713.exe I get an error message about "Can't install because a newer version is already installed"
    Sony Vaio VGN-S260   Windows XP  

    There are no QuickTimes listed in the Add/Remove list. I see it listed in the Control Panel where there is a QuickTime and a QuickTime 32 (v2.11.57). I also see it in Start > Programs > QuickTime. When I click on that I get the message: "This action is only valid for products that are currently installed."

  • Install Itunes, message says newer version of Quicktime is already installe

    I have tried every which way to uninstall Itunes and Quicktime. When I try a new install Itunes it stops and says a newer version of quicktime is already installed, then I close out of that window and the next one says that Itunes can not be installed without Quicktime. Help, I have spent most of today on this and i am ready to toss my computer and Ipod!

    Thanks beaner!
    Okay, we're now going to try uninstalling iTunes and Apple Application Support (if it is still present on the system). Then we'll reinstall iTunes, which should reinstall Apple Application Support as well. We'll also take a few additional explicit precautions along the way.
    First, download and save a fresh copy of iTunesSetup.exe (the itunes installer file) to your hard drive. (Don't run the install on line, and don't start the install just yet.)
    http://www.apple.com/itunes/download/
    Quit QuickTime and Safari 4.0.4 if you have them open. (They both use Apple Application Support, and will interfere with the uninstall if they are open.)
    Now head into your "Uninstall a program" control panel. Uninstall iTunes. Uninstall Apple Application Support (if it is present).
    Next we'll clear away any leftover program files and folders.
    In "Computer" open "Local Disk (C:)".
    Open the "Program Files" folder.
    Right-click on the "iTunes" folder (if it still exists) and select "Delete".
    Open the "Common Files" folder.
    Open the "Apple" folder.
    Right-click on the "Apple Application Support" folder (if it still exists) and select "Delete".
    Empty your recycle bin and restart the PC.
    After the PC restarts, don't open any applications. Disconnect from your network and/or the internet. Now disable all your security software (firewall, antivirus, antispyware).
    Now start the iTunes reinstall by doubleclicking on the iTunesSetup.exe file you downloaded earlier.
    Reenable all security software prior to reconnecting to your network and/or the internet.
    Did that install seem to go through okay? If so, does your iTunes launch properly this time?

  • Can't install Itunes 9.2 "Newer Version of Quicktime"

    I got a new itouch last week. Worked fine. Then went to update software to new OS (maybe Apple could have put this on a brand new one instead of older OS?!). Message said i needed Itunes 9.2. Went to update and got error "newer version of quicktime installed" and that i can't update since iTunes needs Quicktime. Tried several approaches, no luck. Deleted Itunes for a fresh start and then this wiped the Itouch clean which i had not at all intended. But, despite this exact same error message. I have been working on this and have used various uninstallers and searched the registry, cleaned temp folders, compressed and defragmented the hard drive. Downloaded Chrome, tried manually installing Itunes using Apple Software update, etc etc etc etc etc. Same message. Do i need to wipe the hard drive? Does anyone from Apple have any idea what to do? All message boards i have seen indicate that they do not.

    Message said i needed Itunes 9.2. Went to update and got error "newer version of quicktime installed" and that i can't update since iTunes needs Quicktime. Tried several approaches, no luck.
    That one has gotten complicated ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for *at least version 3.0* of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install CleanUp"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • TS1386 itunes will not launch in XP because: "itunes library.lit cannot be read because it was created by a newer version of itunes"

    itunes will not launch in XP because: "itunes library.itl.cannot be read because it was created by a newer version of itunes"
    Is this an apple problem or a computer problem? If I reinstall itunes will my library still be there?

    Uninstall and reinstall the Apple software.  See the following.  That link also has a link for Win7 and Vista.
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

  • TS1717 Since the upgrade to version 11 ITunes will not launch I'm running Windows 7

    Since upgrading to version 11 ITunes will not launch I have removed and reloaded again but it still will not launch.

    I was having the same problem.  I went into Control Panel and repaired quicktime, and now i am able to open itunes.  hope this works for you!

  • ITunes won't launch.  It says it requires quicktime 7.5.5.

    I did a clean re-install of OSX 10.5 on a PowerBook G4.  I launched iTunes just fine.  I then ran Software Update and it prompted me to upgrade iTunes and my OS to 10.5.8.  I ran that update.  I then tried to open iTunes and I get a message "QuickTime 7.5.5 is required to run iTunes."  I ran software update again -- no change.  I went to the quicktime download page and installed the quicktime update manually -- no change; I'm still unable to launch iTunes.  Help!
    - Raymond101

    I have exactly the same problem.  Tried going back to earlier iTunes version - won't open my library any longer - seems to have updated library.  Software Update does not take Quicktime beyond 7.2.1
    I will now follow your lead and update to QT7.7
    Powerbook G4 15" Aluminium 1.67 GHz (2005), 1GB DDR, Mac OS X 10.5.8 combo.

  • The latest version of iTunes will not launch

    iTunes won't launch no matter what I do. This pops up every single time. WHY WON'T IT OPEN?!
    Process:         iTunes [664]
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         11.0.1 (11.0.1)
    Build Info:      iTunes-1101012001000000~1
    Code Type:       X86 (Native)
    Parent Process:  launchd [91]
    Date/Time:       2012-12-22 21:24:55.173 -0500
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          2013843 sec
    Crashes Since Last Report:           64
    Per-App Interval Since Last Report:  9 sec
    Per-App Crashes Since Last Report:   51
    Anonymous UUID:                      00CFBCCD-6854-4C74-A595-68122B0DF8AD
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x000000005291dcd0
    Crashed Thread:  3
    Thread 0:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib                       0x91849f24 strcmp + 84
    1   libicucore.A.dylib                      0x91e1378e udata_setAppData + 1777
    2   libicucore.A.dylib                      0x91e13f9c udata_setAppData + 3839
    3   libicucore.A.dylib                      0x91e30d6d ures_getKeywordValues + 3647
    4   libicucore.A.dylib                      0x91e2e431 ures_getUTF8String + 768
    5   libicucore.A.dylib                      0x91e2e5d0 ures_getUTF8String + 1183
    6   libicucore.A.dylib                      0x91e2e81f ures_getUTF8String + 1774
    7   libicucore.A.dylib                      0x91da826c ures_open + 236
    8   libicucore.A.dylib                      0x91e188f7 uloc_getISOCountries + 995
    9   libicucore.A.dylib                      0x91e18fd9 uloc_getAvailable + 299
    10  libicucore.A.dylib                      0x91e191ec uloc_getDisplayKeyword + 373
    11  com.apple.CoreFoundation                0x914a4654 __CFLocaleICUName + 68
    12  com.apple.CoreFoundation                0x914a4604 __CFLocaleLanguageName + 36
    13  com.apple.CoreFoundation                0x914a4561 CFLocaleCopyDisplayNameForPropertyValue + 881
    14  com.apple.Foundation                    0x96b32a94 -[NSCFLocale displayNameForKey:value:] + 38
    15  com.apple.Foundation                    0x96b32013 -[NSUserDefaults(NSUserDefaults) initWithUser:] + 762
    16  com.apple.Foundation                    0x96b31cc6 +[NSUserDefaults(NSUserDefaults) standardUserDefaults] + 133
    17  com.apple.AppKit                        0x982d5390 +[NSApplication initialize] + 92
    18  libobjc.A.dylib                         0x975695af _class_initialize + 380
    19  libobjc.A.dylib                         0x97569476 _class_initialize + 67
    20  libobjc.A.dylib                         0x975709bd prepareForMethodLookup + 66
    21  libobjc.A.dylib                         0x97571c60 lookUpMethod + 86
    22  libobjc.A.dylib                         0x97569417 _class_lookupMethodAndLoadCache + 40
    23  libobjc.A.dylib                         0x97568fc3 objc_msgSend + 83
    24  com.apple.iTunes                        0x00189001 0x1000 + 1605633
    25  com.apple.iTunes                        0x00188eb1 0x1000 + 1605297
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x9186d382 kevent + 10
    1   libSystem.B.dylib                       0x9186da9c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib                       0x9186cf59 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib                       0x9186ccfe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib                       0x9186c781 _pthread_wqthread + 390
    5   libSystem.B.dylib                       0x9186c5c6 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib                       0x9186c412 __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x9186c9a8 _pthread_wqthread + 941
    2   libSystem.B.dylib                       0x9186c5c6 start_wqthread + 30
    Thread 3 Crashed:
    0   com.apple.CoreFP                        0x16040292 fdjkDSAFjklaf2s + 18
    1   com.apple.iTunes                        0x00cc6891 0x1000 + 13392017
    2   com.apple.iTunes                        0x00ca71d4 0x1000 + 13263316
    3   com.apple.iTunes                        0x0018b155 0x1000 + 1614165
    4   com.apple.iTunes                        0x0018ace9 0x1000 + 1613033
    5   com.apple.iTunes                        0x00006233 0x1000 + 21043
    6   libSystem.B.dylib                       0x91874259 _pthread_start + 345
    7   libSystem.B.dylib                       0x918740de thread_start + 34
    Thread 3 crashed with X86 Thread State (32-bit):
      eax: 0x01525938  ebx: 0xb01839c9  ecx: 0x00c83232  edx: 0x014cd340
      edi: 0xb01839c4  esi: 0x5291dc9e  ebp: 0xb0184c98  esp: 0xb018398d
       ss: 0x00000023  efl: 0x00010202  eip: 0x16040292   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000023   gs: 0x0000000f
      cr2: 0x5291dcd0
    Binary Images:
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    0x9a6a3000 - 0x9a6c4fe7  com.apple.opencl 12.3.6 (12.3.6) <B774CF2D-C067-DFFE-3EE6-90A036E36E06> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
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