ITunes file locked

My cat walked on my keyboard for more than a few seconds while iTunes was running, now I am unable to launch iTunes, says "file is locked, you do not have access/permission to read/write locked files". I am using a Macbook Pro with 10.8.3, iTunes library is stored remotely on a usb drive connected to my Airport Extreme. The remote storage option prevents a trip to the Genius. Any suggestions?

I fixed my own problem following the advice in the discussion titled "itunes library is locked". unmount the remote hd, restart hd and computer, launch itunes, problem solved.

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Trouble syncing photos from itunes (file locked)

Whenever I select a folder from which to sync pictures from, it tells me, (The ipod cannot be synced, the required file is locked)
It actually says this whenever itunes says "syncing ipod"
First of all, What file? What's the file called? Where can I find this file? and finally, How do I "unlock" it?
Thanks in advance
Message was edited by: stu-pot

Try deleting what is called the iPod Photo Cache folder on your computer. This will require re-syncing the selected photos creating a new iPod Photo Cache folder.
http://support.apple.com/kb/ts1314

ITunes Library File Locked

Hi,
Have been using iTunes 10.5 on my WinXP machine - no problems. During a movie download tonight, iTunes crashed. Tried to reopen and got the infamous error "iTunes Library file locked or on a locked disk..." Tried several remedies listed.
Verified that MyMusic folder and contents are not READ ONLY. I am unable to rename, edit, or move the file...she's locked up tight.
Tried repairing the Windows Registry assignment using the Tweak UI utility discussed in another thread. No joy.
Tried starting iTunes from another account on the PC - iTunes boots fine.
Pulling my hair out (what little is left)...Any ideas out there ???
HELP !

Fixed. For those using WinXP...Here's what I had to do:
It was a file properties thing as mentioned in other posts, but to change the file properties...
1. Boot Windows in SAFE MODE by holding F8 down during bootup
2. Log on as Administrator
3. Navigate to the iTunes Libary.itl file (My Music/iTunes)
4. Right Click and pull up the file properties
5. Under Security, re-add the user account to the file permissions
6. Then change file permissions to FULL (Read/Write/Edit...)
7. Reboot & Viola !
Once you unlock the write protected status (which got defaulted to the Adminstrator account), iTunes opens just fine.

Itunes is locked error

i just reinstaled itunes after my dad did a system restor for no aperant reson and when i click the icon i get the liscens agrement and after i click yes i get an error that says "itunes is on a locked disk, itunes is locked, you dont have permision" i dont know wat to do plz help
thnks
Compaq Persario S4020WM Windows XP

Even after uninstalling the .itl file remained in my itunes music folder. I deleted this file after uninstalling again and then reinstalled and the issue was resolved.

How to unlock itunes files or you don't have write permission for windows 7

I'm using windows 7 and I can't get into itunes. This is what pops up, unlock itunes files or you do not have write permission. Can someone help please?

You need give the exact error message.
If you get a locked disk message when you try to open iTunes, there are a number of possible causes.
Here are some things to try:
Check the permissions on you iTunes folder in music, your account and SYSTEM should have full control.
Permissions help:
http://windowshelp.microsoft.com/Windows/en-US/Help/2464a180-e5dc-45d1-a2b8-3c8a 2b571e9d1033.mspx
http://www.mydigitallife.info/2007/05/25/how-to-take-ownership-and-grant-permiss ions-in-windows-vista/
If permissions are OK:
Hold down the shift key and start iTunes, keep holding the shift key until you are prompted to choose a library. Navigate to your iTunes folder and choose iTunes Library.itl.
If this doesn't work, try recreating your library:
http://support.apple.com/kb/HT1451
If I guessed wrong and you were asking something esle, explain your problem more fully.

Can't unlock itunes files

I just bought a new Etec mp3 player. I tried dragging an itunes file onto it but all of them are locked and will not play. Does Itunes work only with Apple products, or is there a way to unlock the music files so they will work with other mp3 players.

If you will look in the "quick links" box on the right side of the main store window, you will see a link for iT Plus. When doing just general browsing in the store, the iT Plus files, will have a "+" sign in front of the individual song price. The complete CD will be clearly marked as an iT Plus CD, right above the "buy" button.
A lot of folks have made an assumption that the store sells files in mp3 format which they never have. Files have always been in AAC format & until approximately the past year, when iT Plus came on board, all files were protected. The protection has always been required by the major record companies & other copyright holders not Apple.
Message was edited by: StarDeb55

ITunes is locking up during sync of iphone and ipad during backup

When I try to sync either my iPad or my iPhone 3GS, iTunes is locking up during the backup stage of the sync. This started two days ago.

Thanks whatheck, that worked! I confirm that my antivirus (ESET Smart Security) was interfeering:
I disabled ESET and synched - it worked!
Then I also backed it up manually, and that worked also (30 seconds).
Then I re-enabled Eset and backed up again... it still worked...
BUT then I Synched again, and it failed! Had to kill iTunes and the applemobiledeviceservice with taskmgr.
So I turned off realtime file system protection in Eset, and after restarting iTunes (with 3gs still connected), Itunes said "Verifying PaulW's iPhone" for a couple minutes.
- Then it synched fine (couple minutes at most - got a new podcast).
- Then I backed up again manually which worked (10 seconds!).
- Then I synched again, no problem.
Note that AppleMobileDeviceService.exe is still using 50% cpu when sitting there doing nothing, even with iphone not connected. Have to kill it manually (in task manager - processes) or cpu fan runs constantly.
FYI: my ESET is a couple weeks out of date (subscription expired) will have to update it...

ITunes 11 Locks Up in Regularly - iTunes 11 needs a "tune up" and then reissues...soon

I have been having trouble with iTunes 11 locking up (i.e. "not responding". I have plenty of memory and etc. When "not responding" iTunes uses 25-30% of the processor time. From what I gather, I am not the only one having this problem. People with Windows Vista, 7 and 8 (even a few XPer's) have posted this issue in variou places. No one has posted anything resembling a solution. Anyone have any ideas?

I figured out the problem. I installed the Freecorder 8 program and did not realize that Safari and iTunes were calling this file: C:\Program Files\Common Files\Jaksta Technologies\Audio Capture\jaudcap.dll
After I renamed the Jaksta Technologies file directory to test my theory that this file was the problem, everything was fine and Safari and iTunes had no problems. Thanks to the help from Procmon.exe from Sysinternals (www.sysinternals.com) which gave me the clue to ask why was this file being called.

I moved itunes file to external hard drive and want to move the file on my pc to recycle bin. When I move i get an error message that it cannot delete ituneshelper.dll access is denied. Can I move that file to the recycle bin?

I am trying to free up space on my pc and moving itunes files to external hard drive. I have followed instructions and believe I have file copied to new drive, but I am having trouble moving file to recycle bin as the instructions say. I am getting the following error message: cannot delete ituneshelper.dll:access denied, make sure disk is not full or write protected and file not in use. I know the file is not in use when trying to move. Any help would be most appreciated. I am on Windows XP.

Yes. And you should not have moved that folder. Put it back. To move your iTunes library move the folder from User's Music.
tt2

File locking with OSX Server & Microsoft Word

We have a small office LAN based on a Airport Extreme bases station. Periodically Microsoft Word reports a break in connection to the shared folder where we store documents to get disconnected. When that happens and the user reconnects to the share, the user gets the file read-only message for the Word document that was open at the time.
I have found that in order to clear the read-only flag, I have to restart the server and open the Word file on the server with the ID of the user who was editing the file on the remote computer. Only that seems to clear the file locking that causes the file to be read-only.
I cannot figure out a less drastic way to release the lock file. I don't see any hidden temp files in the same folder as the document that is locked for editing found by ls -a or in the root direction of the shared folder in the .TemporaryItems/folders.<UID> that seems to be holding the lock.
I have run chflags nouchg <Word file> from Terminal, but that seems to have no effect either. I also used xattr to see if there were any locks held that way, but I don't see anything that way either.
File sharing to Macs only, which are configured just to use AFP through OSX Server.
Does anyone understand how the file locks of Word documents can be released directly with out restarting the server?
I should add that the underlying problems seems to be WiFi related. The behavior is that the WiFi connection seems to break long enough that the shared volumes disconnects. Outlook also causes a break. This behavior seems to have started with 10.9 and the purchase of new Retina Display MacBook Pros. I turned off AppNap on the Office applications but that is not clearly helpful. I also have been told the problem seems more likely to occur when Word is open in the background and another program like Outlook is in the foreground.
Any suggestions appreciated.

Apple write an operating system and also produce file sharing software as part of that to be used as a file server. Apple provide documentation for third-party software developers on how they should write software to work with Apple's software and also give those developers early access to new versions so those third-party developers can test and if needed make adjustments and issue updates to cope with any Apple changes.
Some third-party developers are good at dealing with this, some are bad, and some totally ignore what Apple does and give the impression they don't care if their product works properly or not. I think we can all judge where Microsoft sits.
It appears Microsoft have never paid any attention in particular to how Apple expect file-locking to be handled when accessing files on a Mac server. There have been problems for years and years and years with Office. Two other problems I have seen which seem different to yours but probably related are -
With Office documents it is supposed to be possible for more than one person to edit the same file at the same time, consider it a miracle if this actually works
With Office in particular Word, there is an auto-save function, unfortunately the way this seems to be implemented it seems that Word creates a new temporary file each time it auto-saves the document and keeps all the previous temporary files open still, this eventually means potentially over a hundred temporary files are open - just for one Word document and you can then hit a limit on the total number of files you are allowed to have open at the same time. At this point further auto-saves fail, and you also encounter great difficulty doing a real full save of the document.
I do not hold Apple completely blameless over this issue, it is likely their file-locking implementations change too often, and have inadequate documentation, however even considering this a company the size of Microsoft with the amount of sales (and profit) they derive from Office for the Mac has no excuses at all for failing to put the effort in to resolve any such clearly critical problems.
We could go on and on about other areas where Microsoft don't play by the (software) rules. Even in Windows Office does not obey the standard print dialog rules Microsoft specified themselves!
Unfortunately not only is Office for Mac upgraded infrequently, but even when new paid for upgrades are released Microsoft have a history of still not fixing bugs. It goes without saying that a mere free update is even less likely to actually fix a bug, typically such free updates only address security issues. The next version of Office is going to be Office for Mac 2014 see http://www.macworld.com/article/2106643/microsoft-will-release-a-new-version-of- office-for-mac-this-year.html
One area I confidently predict Microsoft not to resolve in Office for Mac 2014 is that fact that Word for Mac still does not support right-to-left languages like Hebrew and Arabic. This is despite the fact that OS X itself has supported this for years and years, and despite the fact other Mac programs support this including the free TextEdit and Pages - both of which can read Word files. Some people may remember that at one point the Israeli Government temporarily banned all Microsoft software over this issue. See http://apple-beta.slashdot.org/story/03/10/15/2215249/israeli-government-suspend s-microsoft-contracts This issue goes back over TEN years!!
I note that Microsoft has now taken their OfficeForMac blog offline, probably due to the weight of criticisms. I would not say it is due to out-right anti-Microsoft hate, that war ended long ago. We just want products that work. I myself do use Microsoft products, even at home - where they are the best solution, so I use Microsoft Media Center for example. Sadly this is now being neglected by Microsoft.

Moving iTunes files from PC to Mac

I have most of my iTunes files on my iMac and want to copy them into iTunes on my PC. I thought about moving them from the iMac onto a thumb drive and them importing them into iTunes on the PC, but don't know if the thumb drive can be used on both Mac and PC. If not, any other suggestions to move 4 GB of files the easiest way possible?

Format your thumb drive as fat32 and it will be read by both PC and Mac. If you have less than 4GB of music then you should be fine

My purchased itunes files will not show up on my ipod after a virus Help!!!

I got a virus. I took my comptuer to a computer store, and got it fixed. They backed up my itunes files, and put them on a new hard drive. Everything shows up in itunes, but my purchased files from itunes wont sync to my ipod. They still play in itunes. Is there way to get them to sync? Help please!!!

They backed up the files but you need to authorize the computer again.

I received a gift card and when I redeemed it an error message said that I had some itunes files missing and that I needed to reinstall itunes. Will I still have all my credits when I download itunes?

I received an online gift card for Father's Day. When I tried to redeem the gift then I received a error message saying I had some itune files missing and I needed to reinstall/download itunes. Will I still have my previous purchase credits after downloading and reistalling itunes?

You will, because the credited funds are on your iTunes account, not the application. When you reinstall iTunes just configure it with your old iTunes account and your credits will be there waiting for you.

TS3212 Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any hel

Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
Please!
Thanks!

If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

I want to transfer my iTunes files to a separate hard drive

I have iTunes stored on my desktop PC. It is the one that I have, so far, stored all iTunes music on. I wanted to transfer these songs to a separate hard drive to free up space on my computer's hard drive. I felt I needed to install iTunes on the separate hard drive which I did today. I then thought I could just find the same type of folder on the separate hard drive that was on the PC but that was not the case so I created a "regular" folder on the hard drive and copied all of the files over. It appears that the files successfully got copied but the screen display does not look the same as it does when I open my PC iTunes and open a music folder from there.
What is the best way for me to copy the files over so I can then delete them from my PC with the assurity that I will not have done something that I will later regret ... such as rendering these copied files as ones I cannot burn to a disc, etc.

Changing the setting as to where to store media will indeed put the media files (but not the rest of the iTunes library files) on the external drive as long as the user also selects to organize the media to the NAS. If you don't do that, iTunes will only store new media there from that time on.
I would not recommend keeping only media on the NAS. As I said, NAS can have issues with iTunes and some of the longest topics I have seen here are how to rebuild a library after for some reason the library file on the Mac computer has lost the link information to the media files stored on a NAS. Some things such as date added, play count, and ratings are only stored in the library file and may be lost if you have to rebuild your library file.
I guess for me the only iTunes reason for having a NAS would be to do direct sharing of the library rather than having to use Home Sharing. Direct sharing of the library intact requires placing all the iTunes files on the NAS. If you're going to do Home Sharing you might as well opt for a a cheaper, more stable, plain external hard drive.

ITunes file locked

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