Itunes files that won't play

well this is an interesting thing.
i checked my music folder and found about 8000 files . and i imported my whole music folder into the itunes library. some wma files were converted to fit..etc. but my library only shows about 5000 files ? how do i find out which files aren't importable or how i can import those as well?

That's a video file, correct?
There is a limit to the resolution that is playable on an iPod nano, 5th gen. According to the specs
"H.264 video, up to 1.5 Mbps, 640 by 480 pixels, 30 frames per second, Low-Complexity version of the H.264 Baseline Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; H.264 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Baseline Profile up to Level 3.0 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats."
So generally, 640x480 resolution is the limit for the video, although the screen itself is only 376x240. iTunes will not load any video that is not supported by the iPod. For example, if your videos are "HD," they exceed the limit.
There is a command in iTunes that can covert video to a supported format, as long as the video is not DRM'ed (protected). Hey...! I just noticed that command is in a new location in the latest iTunes. So this is for the latest version...
Select the video in iTunes. Go up to the menu bar and
File -> Create New Version -> Create iPod or iPhone Version
If conversion for that video is not allowed, the command will be grayed out. If it works, the resulting version should be loadable and playable on your iPod.

Similar Messages

Here's a fix for uploaded files that won't play.

Is this you? You've found a lot of files were uploaded, instead of matched. Some of those files might even be on albums where other tracks matched. Sure you want them ALL to match, but meantime, it would be nice if uploaded files would actually play! Sure, you can see their names, track durations, etc. but if you try to play them directly, nothing happens and if you try to play an album through, when it gets to an uploaded track, it stalls or skips past it. You've checked the file type and it's an AAC so you figure it can't be a file encoding incompatibility problem and besides, whatever the file type, Apple is red-flagging anything incompatible, tells you it's ineligible, right?
Guess Again - not all AAC files are produced with the same encoder and some of them, while they'll get past Apple's eligibile/ineligible screening process, probably shouldn't.
I routinely record vinyl using Audacity and at various times I've used different encoders (not that I knew it until now). As a result of checking which uploaded files play and which do not, I'm pretty confident of the following. While some AAC files created outside of iTunes might work, those encoded using Lavf52.36.0 will not. Neither will files encoded using Lavf52.64.2. There may be others.
So what's the fix? The same one recommended for getting files flagged by Apple as ineligible to pass muster. You need to make an AAC copy in iTunes and swap that for the uploaded files that won't play.
Here are the steps I use to get it done. You may be able to streamline the process though.
(1) Turn off wi-fi to prevent iTunes Match from attempting to match any new files until you're good and ready. If you don't to this, you may end up with files you've just created being flagged as duplicates.
(2) Select all files in an album that has some bad uploaded files. Select Advanced > Create AAC Version. (NOTE: I don't bother trying to separate uploaded from matched, just too much hassle.)
(3) Select one of the files, so you can File > Reveal In Finder. Generally this will get you to the album folder that includes both sets of tracks. The ones you just created will have a "1" in the file name.
(4) Create a folder on the desktop and move all the newly created files to it. Delete the "1" from the file names. Name the folder based on album title.
(5) In iTunes, delete the listings for the newly created files.
(6) Turn on wi-fi and wait for iCloud to reconnect. Watch the cloud icon - it'll tell you.
(7) Delete the album from iTunes (You're now getting rid of the copy that was originally uploaded, so be sure you've really got the new AAC files handy to replace them with). Note you will see an option to delete from iCloud too. Check it. You want these files GONE!
(8) Select Store > Update iTunes Match. If you do a search for the album from an iCloud enabled iOS device (I use Apple TV) after the update is completed, you shouldn't be able to find the album.
(9) Select File > Add To Library and go get the folder of tunes you created.
(10) Run Update iTunes Match again.
(11) Watch the iTunes progress bar. Once the matching process has checked to see if you've added anything to your library, you'll see fresh copies of your songs uploading.
(12) As another means of confirmation, once several of the songs have uploaded, do an iOS device search for the album. You should be able to get the album to appear before the upload is complete. You may have to back out of the search and back in to get it to work, but chances are when you first see the album, the song titles will all be grayed out. Once the update is complete, give it a minute and everything should become available to you.
(13) Pick a track that wouldn't play before and watch to see if the timer starts to move, followed by music! It is now time to do a little happy dance.
I know this is a far cry from figuring out what it takes to get songs that should match to actually do so, but that's a whole different ball of wax.

Thanks this was useful. I have been ripping my audiobooks and I was finding that they would get uploaded to iCloud in the process, which in itself was fine, but then iTunes would not let me change the media type to Audiobook, which is annoying as it effects how iTunes treats the media. Like showing you the skip back 10 seconds button.
The general outline here helped me work around the issue and change the media type before the media was re-uploaded to iCloud.
Sean

TS1859 I have a .mov file that won't play in QuickTime Player, MPEG Streamclip or in FCP but plays in VLC, how can I convert it so I can use it in FCP?

I have a .mov file that won't play in QuickTime Player, MPEG Streamclip or in FCP but plays in VLC, how can I convert it so I can use it in FCP?

hi
download perian from internet, it'll solve your issue.

Recovered video files that won't play!

I have recently used a thrid party software to recover deleted video files from an external hard drive. The recovered files will now no longer play in quicktime, any suggestions on how to fix this?

Dunno- could be that some are made with a way older version of Quicktime., might be a little corrupt. Try doing a "Get info" on the movie in question (Command+I) and in the window that appears there, go to "open with " and choose Quicktime, then Change all. Failing that try VLC (videolanclient. org, I think) it should open pretty much everything
John B

I'm recording video on JVC HD camera.Every 13:54 it starts a new file.I have one file that won't play.I get this message:Quick time player can't open (names file) because the movie's file format isn't recognized. Only happens this one file.Ideas?

I can't open one Quick Time movie file. It says: Quick time player can't open (names file) because the movie's file format isn't recognized. Only happens on this one file. All the others of a two hour shoot are fine.
Any ideas what's happened and is there some way to open that file and retrieve what's on it?

Thanks this was useful. I have been ripping my audiobooks and I was finding that they would get uploaded to iCloud in the process, which in itself was fine, but then iTunes would not let me change the media type to Audiobook, which is annoying as it effects how iTunes treats the media. Like showing you the skip back 10 seconds button.
The general outline here helped me work around the issue and change the media type before the media was re-uploaded to iCloud.
Sean

I have a .mov file that won't play in Quicktime - do I need to download a decoder?

Found out via Movie Inspector that these .mov files have DVC Pro HD Codec - which I believe has to do with Avid Editing software? Anyhow, I need to find out what I need to download in able to see these video files? Do I have to purchase a decoder of some kind? Hopefully not? Is there any other way to view these files on my imac? I am running OS X Mountain Lion v10.8.5 and have both Quicktime 10 and 7 installed. Thanks for any help/advice!

Would you suggest I put them through something like Toast and try to convert it to an .mp4 or .mov file again?
Right idea—wrong application. You still need to be able to acces the a "pro" set of codec components. Basically you can purchase and install FCP X ($299.99), Motion 5 ($49.99), or Compressor 4 ($49.99) to gain access to the ProApps QT Codecs package. Once you install any of these apps, you can run the Software Update utility to download and install the "Pro" codecs package as described in SUPPORT ARTICLE HT4714. Once the codecs are installed as part of your system's QT codec component configuration, they will be available to all media apps that can access your system's codec configuration—e.g., QT 7, QT 7 Pro, QT X, iMovie, GarageBand, MPEG Streamclip, etc. Since you mentioned clients, I assume you are providing a profesional service and might find $50 a fair investment for access to the entire ProApps QT codecs package which also includes other professional editing codec families. In any case, this workflow does provide a low-cost, easy way to leagally install the "pro" codecs on your system(s).
P.S.
You can read DOWNLOAD ARTICLE DL1396 to see which "pro" codec families are included in the ProApps QT codecs package. This may help you better evaluate whether or not you wish to go this route.

I received an ipod touch 5th gen for Christmas. The first songs i've downloaded and synced with my touch have created ghost songs. They are only on my computer in itunes once but appear on my ipod twice, one copy that won't play. I can't delete them

The first songs i've downloaded and synced with my new touch have created ghost songs. They are only on my computer in itunes once but appear on my ipod twice, one copy that won't play. I can't delete them. I've tried unticking all the music that was on the ipod via itunes and re-syncing, which in theory should delete all music from my ipod. It does except for the 5 ghost songs.   So at present I have no music on ipod except the 5 ghost songs.   Has anyone got any ideas how I can get rid of these?
I had no problems with my ipod touch 4th, which I had for years.   Any help would be great.

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

So whenever I try to download the newest itunes file it won't let me finish the install process because I'm missing the "Itunes.msi" file whatever that is and I've done some searches but I cannot find the file. Anyone know what to do?

So whenever I try to download the newest itunes file it won't let me finish the install process because I'm missing the "Itunes.msi" file whatever that is and I've done some searches but I cannot find the file. Anyone know what to do?

you can try this thread maybe? https://discussions.apple.com/message/16217061#16217061

I have about 5 purchased movies through itunes that won't play because something is "missing" can anyone help

I have 5 purchaced movies through itunes that won't play because they say something is "missing", can anyone help\

Hi Sophie ,
I would request you to please unistall Acrobat with the help of cleaner tool .Here is the link for the same.
http://labs.adobe.com/downloads/acrobatcleaner.html
Then try installing back again .Refer to the following link download Acrobat X pro .
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Let us know how it goes .
Regards
Sukrit Dhingra

ITunes rented movies won't play on my PC. "This movie required QuickTime which this version of iTunes doesn't include. So I downloaded QT but movies still won't play. HELP

iTunes rented movies won't play on my PC. "This movie required QuickTime which this version of iTunes doesn't include." So I downloaded QT 7 but movies still won't play. HELP Very frustrating.

Ok nw the rented film is on the iPad which won't play and when I looked at the Mac I was greeted with an error message saying that the film could nt be transferred because the file had already been transferred somewhere else! Thing is I can see it on theioad and the Mac still!
Obviously the film Kees checking where it as you can't watch it in two places at the same time. I can understand that but I knw it's not anywhere else.
The only thing I can think of is if when time machine backs it up it thinks it's being watched!
Any ideas anyone?

ITunes Purchased Music Won't Play

OK, I must be doing something wrong. I sync my iPhone and it gets all the music I had selected. But I've discovered a number of songs that won't play...and these just happen to be iTunes purchased music! My regular mp3's will play.
Now I know the purchased songs work because they play on my Nano and Shuffle2. The purchased songs also play in iTunes.
Any ideas?
And a second question...I've downloaded a few TV shows which play fine in iTunes but do not play on the iPhone. Is there a "trick" to playing my purchased music and video on the iPhone?
Thanks,
Mike

Hi!
I discovered that my purchase music and videos stopped playing when I went into a Tully's coffee shop and attempted to access their Wi-fi network. I don't know if this was the cause of me losing access to my purchase music, but this is when the problems started. When I got home today I unloaded all the music playlists off of my iphone using itunes, and then I added them back in and re-synced. This seem to do the trick. I can now listen to all of my purchased music and watch my purchased videos. Give it a try. I hope that we don't have to do this sort of thing all the time.

I have songs on my computer that won't play because they need to be authorized. The e-mail that popped up is long forgotten. Help!

I have songs on my computer that won't play because they need to be authorized. The e-mail that popped up is long forgotten. Help!

You can contact iTunes Customer Support on this issue. I had the same problem once & they were able to fix the problem for me. Contact them at [email protected] They will get back to you ASAP.

I have just updated my iTunes and it won't play any of my songs. What do I do?

I have just updated my iTunes and it won't play any of my songs, It will say that it is but the time does not move along and the sound does not play. I have uninstalled and reinstalled it but it hasn't worked. What do I do?

Hey B Noir!
Changing the 3D worked for me!
I am so glad that I ran across your post. I had been reading "solutions" to this problem all day, and most of them said to install/unistall/re-install itunes! No way! I knew there had to be an easier way, and you had it. Just a few clicks, and that was it.
Thank you for your help!
God bless.

Songs that won't play

One song in a complete album that won't play, all others play, but this one says that it's not authorized to play on my computer and to enter password for apple id, which when done, says it is authorized to play on this computer and 2 others, but still won't play? What gives?

Hello there, c_costa.
The following Knowledge Base article provides some great steps for troubleshooting issues for repeated prompts for authorization from iTunes:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Alternatively, if you are sure the same Apple ID purchased the content that's not playing, you can delete the song from your Mac and then download it again from your purchases:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
then
Download past purchases
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Downloaded tv show from itunes and it won't play on my mac, just a black screen

downloaded tv show from itunes and it won't play on my mac, just a black screen

Did you burn the CD as an audio CD?
If not, that's your problem. Otherwise, without more details I can only guess. You might try a different brand of disk, or if you're using CD-RW try CD-R.
Regards.

Itunes files that won't play

Similar Messages

Maybe you are looking for