Itunes first movie purchase on new computer
i am trying to buy a movie on itunes for the first time on this computer but it is asking me security questions that i have never answed before ( my best friend in highschool and favorite movie star) to be able to download the movie. plus i aswered them with the answers that would be thereand it di not work. please help
When you moved iTunes to the new computer did you copy the whole iTunes folder or just the iTunes Music folder? If you only copied the music folder then you've left the library file behind and iTunes has created a new blank one. You'll get more information including the Folder/File structure in this article: What are the iTunes library files?
If you did copy the whole iTunes folder then you need to locate the original library file. Presuming you put everything in the default location, try holding down the Shift key in Windows when opening iTunes. In the resulting dialogue you will get the option to create a new library or navigate to an existing one. The default location for your iTunes library is in C:\Documents and Settings\Username\My Documents\My Music\iTunes\ (or C:\Username\Music\iTunes\ in Vista). Look in there and see if you have more than one library file (they have the extension .itl) If you have more than one try opening them in turn, you may find your original library is still intact: How to open an alternate iTunes Library file
If you can't locate the library (if you've left it behind and no longer have access to the old computer for example), you'll have to make a new one by going to File>Add Folder to Library and adding the music from the iTunes Music folder that you did move.
Similar Messages
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Hi
I have puchased several audiobooks on itunes with my computer and i phone. I have recently purchased a new pc and have installed icloud and imatch. I cannot upload my books to either ot these. when I go to find the books on i tunes it wants me to pay again. How do i get these audiobooks from my old pc to my new pc?support.apple.com/kb/HT1848
use instructions to transfer your books, apps and music from phone, ipad, ipod to computer.
http://support.apple.com/kb/HT4527
you might find that helpful as well. -
I have had to purchase a new computer, as my last laptop died!! I have tried to add music onto my iphone, and my childrens ipod touch's, but its looking like it will clear their memory completely. Please can someone advise me what I need to do. Many thanks.
See iTunes: How to move your music to a new computer
BTW this list os for discussing the list itself. You'll get better response to questiosn you post if you post them to the correct list. I'll ask to have this moved to the iTunes list.
regards -
How do I move iTunes and all songs to new computer without loosing ratings?
I recently purchased a new computer and have been trying to migrate everything to it. I downloaded Itunes to my new computer and moved all music on to the new computer. While I have successfully set up iTunes on the new computer (including setting the proper iTunes Music folder location under Edit/Preferences/Advanced/General), I cannot find a way to import ALL (Over 60 gig) of music into iTunes. The best I have been able to figure out is to add each individual folder from an artist to the library (this would be a HUGE amount of time!) and in so doing I would loose ALL the time I have spent rating songs (very important to me for My Top Rated). Is there a way to import all music on a specific drive into iTunes AND keep the preferences from the prior computer. Any help would be greatly appreciated.
ThanksIf you want Everything moved over...
See here
Copy iTunes to an External Drive
http://support.apple.com/kb/HT1751
There is also this...
iTunes: How to move your music to a new computer -
I purchase a new computer and would like to have my iTunes Library that I have on my laptop on this computer as well as my laptop. I have installed iTunes, but I don't know how to copy the music to my new computer.
Type "move itunes library" into the google search bar
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HT3819 I have purchased a new computer. How do I bring my itunes from my old computer?
I have purchased a new computer with Windows 8. How do I bring my itunes account over from the old pc?
Type "move itunes library" into the google search bar
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i purchased a new computer, how do i transfer all of my itunes content from the old computer to the new one with out loosing songs, apps, pics ...ect
Copy the entire iTunes folder from the old computer to the new computer to move iTunes content.
As for pictures, copy them from where there are on the old computer to the new computer... this has nothing to do with iTunes.
Alternatively, if both computers are Windows based, use the Windows Easy File Transfer Utility to move everything. -
I am wanting to make a purchase from a new computer, but after I enter my id and password it says that because it is my first time purchasing from this computer I have to answer my security question, but it says my answer is incorrect and it says if you can't remember answers to the two questions to contact you
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
It may say to contact Apple, but not us. We are just a user forum. -
I just purchased a new computer and downloaded I tunes but when I go to sync my iphone and ipad touch my library from my old computer doesn't show up on the new one. Only the purchased itune songs come up. How do I get my original itunes library?
Have you copied your content over from your old computer and onto the new on ? If not, and you still have your old computer, then there a number of methods described on this page which you can use to copy your library over : http://support.apple.com/kb/HT4527 . If you no longer have your old computer then have you got a backup of your content that you can copy onto the new computer and add into iTunes ?
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I purchased a new computer and transferred itunes to it but now can't get podcasts downloaded after the transfer to sync with device.
So you have these podcasts downloaded and stored in your iTunes library is that correct? However, they will not sync with the device? Are these video or audio podcasts?
How is your Nano currently configured to sync podcasts? You can check this by viewing the iPod's Podcasts configuration tab in iTunes. To view this tab, plug your iPod in and select it from under the Devices section in the left hand pane of iTunes to bring yourself to the Summary tab that now shows to the right. Look for the Podcasts tab along the top and select it. Here you can configure how and what Podcasts are synced.
If you do happen to make any changes from under this tab, be sure to hit the Apply button to sync the updated changes to the Nano.
B-rock -
My past computer crashed and I am trying to get all my itunes songs back for my new computer, but even though I have downloaded all my past purchases some of them still aren't playing and can't be located. What can I do? It is quite alot of lost songs/ money.....
Thanks anyone who can help, Apple make it impossible to talk to anyone or contact and I can't navigate Express Lane
xI realise there have been a number of threads like this now that I have started looking, the problem is the back-ups i made were saved to a server network which has now also gone down, a case of dreadful luck really. Is there any other way to get the music back?
Regards -
I am using my TC as an external hard drive, I would like to remove my photos from my computer to free up space. I'm wondering:
1. Once the photos are moved, how do I access them via the TC, AND will i still be able to print them and see them the way they were set up in my iphoto on the computer?
2. If I purchase a new computer, will I still be able to access them just as easily?
3. What is the process to move the photos to the TC?
I am afraid that if I "erase" them from my computer I will not be able to access them.Are you still using iphoto?
If so you should NOT move the iphoto library to the TC and use it.
Apple says you will corrupt the library doing this.
http://support.apple.com/kb/TS5168
Although mostly about FAT32 it adds network drives.
http://support.apple.com/kb/HT1198
Now what I cannot tell you is if the same rules apply to the new photo app. Apple might have fixed the problem.
For iphoto you should offload the photos to USB drive plugged into your computer.. or any external drive.. the faster the interface the better.
Apple have explicit instructions for moving the library.
iPhoto '11: Move your iPhoto library to a new location -
I have purchased a new computer and authorized my iTunes with my Apple ID; however, my iPod Classic, which I have had for many years, will not sync hundreds of songs that I have purchased and says the device needs to be authorized.
I have searched high and low and there does not seem to be a way to authorize the iPod Classic. What can I do to sync my purchases to my iPod? I have tried reformatting/restoring it as suggested. It continues to only allow me to sync non-icloud/itunes content.
Help!What exactly happens when you try to sync?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod -
I'm trying to get itunes up and running on new computer. I have lots of music I've purchased from Itunes...and they show in my account. But only some of them have the cloud next to them. The rest say "downloaded" and it won't let me download them again.
I believe that all audiobooks are supplied to Apple by audible.com, so I assume that it's them requiring the one-time only download. This is the link for contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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My computer was totally destroyed & I do not have backup or external hard drive with my saved iTunes library from it. That was the only computer authorized to play library. I do not have an iPod or iPhone with any of that library (which has over $2K in music purchases & over 5K in songs I ripped). Will I be able to access my iTunes library when I purchase a new computer?
You should be able to access your past iTunes purchases. You'll need to re-rip your CDs See: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store.
See also this backup tip so you don't get caught out again.
tt2
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