ITunes folder missing...

I've just reinstalled iTunes on my girlfriends pc. Now, when i try to start up the program, a box apears with the text:
The folder iTunes can not be found or created.
The above is translated from danish, so the english text could be a bit different, but the context should be the same...
Any one know what i did wrong?
Regard Dybdal

Hello,
I don't think it's anything you did incorrectly. Try the steps in this document:
http://support.apple.com/kb/HT1866
If that doesn't resolve it, or if you have trouble with those steps, hold down your Shift key when opening iTunes. You should be prompted to either choose or create a library.
First, select "choose library" and choose the iTunes Library.itl file located in C:\...\My Music\iTunes\. If that file doesn't exist or you are unable to select it, cancel out and start over.
This time, select "create library" and let iTunes set up a new library data file for you. When iTunes is opened this way, your music will likely not be in it, so what you want to do is click your File menu and choose Add Folder to Libary. Choose the iTunes Music folder located in C:\...\My Music\iTunes\ and this should relist your media in iTunes.
CG

Similar Messages

  • Itunes folder missing can not start itunes

    for some reason my itunes can not find my itunes folder even after reinstalling most current version from apple website. so currently i cannot access music on my computer or ipod. this *****. Any help out there?

    Hi Jim,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    Click on the link to see more details and screenshots. 
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    Cheers,
    - Judy

  • Some music files missing in iTunes folder, yet work fine in iTunes

    I am using current version of iTunes on OSX 10.7.5.
    Let's use a song for example:  Piano Man - by Billy Joel on the Greatest Hits album
    In iTunes, this song works fine and all songs are there. 
    If I go to finder>user>music>itunes>itunes music>Billy Joel>Greatest Hits> .....  and not all the songs are there, maybe just a couple.  We will say Piano Man is missing right now. 
    If I go to iTunes and click on Piano Man> Show in Finder....  it takes me to the mentioned folder and then suddenly some more songs appear including Piano Man.
    I don't like this because my backup hard drive is not backing up all my music, some of it is missing.  What's going on?

    Found the issue:
    At first glance my itunes music folder looks normal, but after some careful reading of the location data...it turns out all of my music is also stored in a subfolder "MUSIC" in with all the artist names.  I found this after discussing with a genius today while having my battery replaced.  Together we found the issue.
    How?  iTunes at some point started making a MUSIC and MOVIES and maybe some other folders in the iTunes folder.  When I redid my library some time ago, it must have changed the directory and copied all my music to the user/music/iTunes/iTunes Music/Music folder.  This would also explain why I found that sometimes my library took up more data than I had expected.  iTunes would say 45 GB but the folder would say 90GB. 

  • ITunes Folder on Time Capsule missing after MATCH

      To Start, I will explain my set-up.  I have an Extreme, connected to my Cable Modem, in my Computer-Room, which is hardwired to my primary Mac Pro computer.  I then have the Extreme wirelessly bridged to my Time Capsule, in my Family-Room, which is hardwired to my Mac Mini, which is in turn hardwired to my TV.  I also have a Macbook Pro in the down-stairs Bed-Room, an iPad in the up-stairs Bed-Room and an iPhone in my pocket, all on the Wi Fi network.  I keep my iTunes, iPhoto, Mail, etc., data files on the Time Capsule and have links on the other devices so that each App on each Computer retrrieves the data files from the Time Capsule (only problem is that only one computer can pull the data at any given time, which is not a problem for me).  All worked great until I ran MATCH on my iTunes library.
      MATCH itself seems to have worked well enough, though I did have to run it a few different times to get all the music uploaded.  My library is pretty large, so I am not real sure yet if EVERY thing got uploaded, but it appears that it did.  But afterwards I recieved errors and now my iTunes folder is missing from the Time Capusle, though the disk space appears to be still taken up.  Not only that, but I can not seem to write to the Time Capsule at all, and although I have been able to copy some of my data from the Time Capsule, some I can not.  I was able to copy the Mail folder from the Time Capsule to the Mac Mini, but I keep gettings errors when I try to open Mail on the MAc Pro, then Mail shuts down.  I downloaded all the Music from MATCH to my MacPro, but it is just the Music, not the Movies, Videos, etc..  My iPhotos will not seem to copy.
      I have not figured out any way to run any kind of Disk Utilities on the Time Capsule and do not have any idea what I can do other then wipe the disk and start again.  This is a 2 TB unit and my second Time Capsule, the first was returned to Apple due to other problems.  I have never used it to do backups, just as a NAS, though I do have most of my data copied onto other drives.  I am sure I will loss some data and will spend a lot of time trying to rebuild, if I can't do something with the Time Capsule.
      Any body with any ideas?

    To me, it acts like the external drive "went to sleep", but i'm pretty sure that's not the case. Nor can i find any place in Mac OS/X to control that other than the power settings, and all my hardware is set to NOT sleep.
    Chances are pretty good that the "sleep" function for this drive is built-in as part of the drive's firmware and you will have little or no control over it. Most drives do incorporate this "feature."
    The other odd thing is that I have a fairly extensive set of Sonos music servers around the house which access that same music drive on that same time capsule.. and it NEVER loses access to anything... could be because Sonos doesn't use the iTunes library to access the music.
    As you probably are already aware, iTunes is basically composed of two parts: 1) the iTunes Library, and 2) the iTunes Media. Typically these are both stored within the user's Music folder, but they can be in totally separate locations.
    I'm not 100% sure, but I don't think Sonos relies on the iTunes application, but instead, will access media files directly ... in this case, the iTunes Media files located on the hard drive connected to the TC.

  • Media folder missing iTunes

    Hello out there! My iTunes folder is missing in the iMovie media section. How do I get it back?
    Thanks

    Any ideas?  Anyone?

  • ITunes Folder is missing and iTunes won't open

    My iTunes wouldn't open a few days ago so I deleted iTunes and Quicktime along with the iTunes folder in my documents. Now when I try to redownload iTunes my folder (iTunes) won't appear. Also I can't even open iTunes. Any help would be much appreciated, thanks.

    i have re-installed / maintenance install and the magical itunes folder in my music has re-appeared, itunes alas will still not open and still claims this folder in my music is not there. i have also deleted that src folder thing mentioned on the support page as a possible problem so that folder is not the cause of my current troubles.
    marcassa

  • ITunes won't open and my iTunes Folder is missing

    My iTunes wouldn't open so I tried removing iTunes and Quicktime along with my iTunes folder, and now iTunes folder won't come back after reinstalling iTunes. Also iTunes won't open still. Any help would be great, thanks!

    i have re-installed / maintenance install and the magical itunes folder in my music has re-appeared, itunes alas will still not open and still claims this folder in my music is not there. i have also deleted that src folder thing mentioned on the support page as a possible problem so that folder is not the cause of my current troubles.
    marcassa

  • ITunes Music Folder Missing on external hard drive after changing iTunes Media Folder Location from MacBook Hard Drive.  Not deleted...just missing?

    I store my iTunes media folder on my external hard drive and can no longer find it there.  It seemed to becomd lost after I re-designated the default iTunes media location.  I had downloaded some things from iTunes without my external hard drive plugged in and when they downloaded they downloaded to the default location on my Macbook Pro.  In recognizing that, I wanted to move those files from the hard drive on my MacBook Pro to the external hard drive.  When I re-selected the location as the external hard drive a copy process began.  I cancelled the copy process fearing the small number of files from my Macbook Pro would over-write all of the files on my external hard drive so I quit the copy process.  Now I do not see my "iTunes Music" folder on my external hard drive.  I fear that I have somehow lost the path but I believe the content is still on my external hard drive although I no longer see the "iTunes Music" folder on my external hard drive.  I know I didn't delete it, but it isn't there.  Is there a way to make it re-appear?  I would really appreciate any guideance anyone has.
    Thank you.
    Best,
    Matt

    When you change the location in preferences it tells iTunes to start, from this point on, storing new media files in the new location.  It then presents you with the option to move any old files in their current locations to the new location.  It doesn't move the library files which are not media files.  Read the links below to understand how iTunes works because you are the one with the computer in front of you and are in the better position to understand how it stands as regards to iTunes files.
    What are the iTunes library files? - http://support.apple.com/kb/HT1660
    More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
    What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
    Where are my iTunes files located? - http://support.apple.com/kb/ht1391
    Now, did you keep the whole library on the external drive, or did you keep just media?  From your description of the situation it sounds as if you kept the whole library there and when the external was not attached it returned to default location on the internal drive.  What you should have done then was plug in the external drive, hold down the option key, and guide iTunes to the library file on the external.  At this stage you could have dealt with the mislocated new files on an individual basis. 
    I guess the key question is, did your trying to move the couple of new media files to the external drive overwrite the iTunes folder there, which because you then canceled may have also just resulted in it being deleted.  I am not going to test the theory on my system.
    How big was your library on the external?  If it was 40GB do you now suddenly have 40 GB free?
    Look for any iTunes folders on the external drive.  In view options turn on "calculate all folders sizes" and see if there are any big ones.

  • Missing itunes folder

    hi
    i have an ipod video 60gb that was used on windows and now my new computer is a imac.
    i followed the manual about transferring music between computers using my ipod but when i went to drag the itunes folder (from my ipod) to the music folder, it wasnt there. although the others; calander, notes, and contacts was there.
    i can plug in my ipod and play the music fine, but in itunes it wont show any of my music, just sync'ing options. where on earth is it so that i can get my music on my new imac.
    cheers,
    Freya

    i followed the manual about transferring music between computers using my ipod but when i went to drag the itunes folder (from my ipod) to the music folder, it wasnt there.
    Did you copy the iTunes folder from the other computer to the iPod?
    If you did, look in the Calendar, Notes and Contacts folders on the iPod. You may have dragged it into one of those.

  • HT203200 Cannot delete the file from the itunes folder

    I cannont delete the file from the itunes folder because it tells me I need permission to do so.  I am the admin person for the laptop plus I have checked my permissions under the security tab in the files properties.  How do I delete this file to start again?  It downloaded 1.2GB of the file before the error message appeared, so its paid for and all but not looking like I'll get to watch it before the time runs out on the movie being available for me to watch. :-(

    Try deleting the file without iTunes running.
    When you next open iTunes it should then be marked as a missing file and you should be able to delete the entry from iTunes.
    Hope this works
    Regards,
    Colin R.

  • How can I get rid of multiple versions of the iTunes Folder

    I am using Windows 7 and iTunes 12.1.1.4.  Multiple iTunes folders have been created on my computer (on both my C: drive and my D: drive under Users and My Documents) and they all have different content.  Some albums show up in one instance of the iTunes\iTunes media\music folder and some show up in another.  How do I get all the content synched up?  Can I simply drag and drop all these iTunes folders into D:\My Documents\My music\iTunes (the D: drive being where I store all my documents and photos) and then delete the rest of the iTunes instances?

    Several remedies may apply:
    For media files that are correctly linked from your iTunes Library, i.e., they will play without reporting something like this:
    you can make sure that everything is contained within your main iTunes folders by selecting File > Library > Organize Library... and when you get this prompt:
    check the Consolidate files box and, if not greyed out, the Reorganize files ... box and then click OK.  This will move any media files that are in other locations to the folders under the setting in Edit > Preferences > Advanced:
    This is the location of your media folder.  By default, this will be C:\Users\username\Music\iTunes\iTunes Media, where your iTunes database (the iTunes Library.itl file) is stored in C:\Users\username\Music\iTunes.  In general that relationship between the database and the media folders should be preserved - in the example above the complete library is stored on a external drive, with the database in K:\iTunes and the media folder location being K:\iTunes\iTunes Media.  Note that this setting doesn't tell iTunes where to find media files (that info is embedded in the database); rather, this setting determines where new media is placed within the media folders.
    Checking this causes iTunes to automatically place media in folders, and (re)name media files, based on the metadata associated with the files.  For music this means that everything will be in folders following the pattern iTunes Media\Music\artist_name\album_title and files to be named using the disc number (if present), track number and song name.
    Checking this makes iTunes copy all new media into the media folders, independent of the method of adding it.
    Second case ...
    For songs that are listed in your library but you do get the "missing file" error, right-click on one of these songs - there will be a "(!)" symbol next to its name, right-click > Get Info.  When you get this prompt:
    click No (there's a bug in iTunes 12 such that you actually have to click No twice).  Then go to the File tab and look for the Location information - sometimes you have to scroll down or expand the editor window to see it.  You'll see something like this:
    The "file://localhost/" prefix indicates that iTunes can't locate the file.  The rest of the entry is the path to the file that iTunes holds in its database, i.e., where iTunes "thinks" the file is.  This may be enough of a clue to determine where it actually is - close the editor, right-click > Get Info again, but when you the "... cannot be located ..." prompt click Yes then navigate to and select the correct media file.  In many cases iTunes will then be able to adjust its location info for other songs.  Otherwise there are a number of techniques that you can use to track down and repair these broken links - often using scripts running against the iTunes database.
    ... and the third case:
    If you have folders that are labeled as "iTunes" but their content doesn't appear in your library within iTunes itself, add these to the library by any of these methods:
    select File > Add Folder to Library... then navigate to and select the folder(s) containing the "missing" albums/songs
    drag and drop these folders from Windows Explorer into iTunes
    copy these folders into iTunes' Automatically Add to iTunes folder
    Once you've been through these steps its probably worth running the Consolidate Library process again to make sure everything's in the right place.  Once you've checked that to be the case, you can delete any stray "iTunes" folders that are outside the hierarchy rooted in the folder where your database and your standard iTunes Media files are located.
    Two final points:
    Moving files and folders around yourself never fixes anything in iTunes - in most cases it'll only make things worse by creating (more) broken links
    A couple of turingtest2's valuable user tips also apply here:
    Make a split library portable describes the optimal layout for an iTunes library, easing the processes of moving it between computers and maintaining a backup of it, as well as the steps needed to bring a library into that shape
    Backup your iTunes for Windows library with SyncToy describes a suitable/recommended method to create and maintain a backup ... when you've gone through the effort to make your library just exactly perfect you don't want to lose it all as the result of a virus, hard disc crash, or other fatal failure!

  • How to use iTunes folder on external disk as F: when it was E:

    I have my iTunes folder (organised) on an external drive, which has been E:. I am migrating to a new laptop, where D: is a virtual drive and E: is the DVD drive, so my external drive is F:. I can't change the letter for the DVD drive, so am stuck with F: I tried clicking on the .itl file, but as all the music is defined as being on E:, iTunes doesn't find it.
    How can I get round this in the easiest way? The only way I can think of would be to change the location (with Keep Organised) on the old laptop to somewhere on c: (I should have enough space), then after closing iTunes, change the letter to F, then change the location again. However, I though I'd ask in case there's a better and easier method.

    You should be able to change the drive letter of the DVD. I always change mine to Z:
    If the library is in a self contained folder on the external drive then it will survive a change of drive letter. Note clickling on .itl file launches iTunes, but it doesn't change which library file gets opened. You need to hold down shift as iTunes starts to do that.
    With a split library iTunes sometimes makes a good stab at relinking files if you correct the media folder location, attempt to play a file, track it down and then use the same location for other missing files. Alternatively I have a script called FindTracks which can help.
    tt2

  • How do I find out where iTunes thinks missing files are?

    I have several hundred "missing" files in my iTunes library but they are all actually on the computer. But I don't remember where the were previously. I add dozens of songs at a time to my library all the time and there is no Earthly way for me to constantly remember where they were before. I don't just want to reimport the files because I have several hundred playlists with these files and it would be completely stupid to edit them all one at a time when all I need to do is to move them back to where iTunes thinks they should be. So where is that? The Windows media player has a column that displays file location. Why doesn't iTunes? (This is so stupid. It makes things -not just this- so much easier when you have the file location in the music list in your music player.)
    Is there a way to find out where iTunes thinks the missing files should be at?

    Chris CA wrote:
    How do I find out where iTunes thinks missing files are?
    The exclamation mark means ITunes doesn't think they are anywhere.
    If you right click - get info on a song then view the Info tab, you will see where iTunes last used it from.
    I'm not a newbie. I know quite a lot about iTunes. You sound like you don't though because if you did you would know that this is not true. If you "right click - get info on a song" (pressing cancel to the Locate popup) "then view the SUMMARY (not info) tab" you will see "Not Available" where the file location usually is. I wouldn't have asked this question if I hadn't gone through the steps already.
    Thanks for trying though. Next time, please try the advice before you give it.
    I add dozens of songs at a time to my library all the time and there is no Earthly way for me to constantly remember where they were before
    You should not have to remember anything about where they were.
    I agree.
    Are you always moving them around?
    When I install a new hard drive. Yes. I generally keep everything organized and I let iTunes keep the folder organized but several years ago I used windows media player to organize my media.
    Frankly I don't know HOW the recent songs/videos/etc. go missing. But some do. Maybe I accidentally move a folder without realizing it. Mistakes happen. Then I need to move it back but since I didn't know I did it in the first place I can't possibly be expected to remember where I moved it from.
    Do you have iTunes prefs -> Advanced Keep ITunes music folder organized ticked and Copy files to iTunes ... ticked?
    *OF COURSE!* Again, I'm not a newbie.
    I have several hundred playlists with these files
    Why would you have several hundred playlists?
    I don't mean to sound rude but you sound like an Apple fanboy. Are you trying to tell me how I should use my own program? The answer to the question is I am a salsa instructor/DJ and I am constantly adding songs and videos to my library. Every month I have various salsa events, classes and performances that I do. I use my iPhone for the music. I need to maintain the playlists because students/teachers/studios/clubs/bars/churches/etc. call me back and want a repeat of the great salsa night I gave them a year ago. Naturally my playlists are highly organized into folders. So, I still have them and I need them.
    Apple has its own ideas about how people should use its stuff but everyone is unique and our needs therefore are unique too. Apple doesn't realize this and still wants us to do things "the Apple way" even though "the Apple way" only works well for people who want their hand held through everything. This is why I say you sound like a fanboy. You don't know my situation and question if I need hundreds of playlists. I do.
    I just need an answer to the question.
    Thank you for your reply though. It gave me hope, for a time.

  • Mobile Applications folder missing

    Hello everyone,
    I am trying to acces files, which are supposed to be located inside the "Mobile Applications" folder, which should be located at
    C:\Users\<username>\Music\iTunes\iTunes Media.
    However, this folder is missing. The only things that are present in the iTunes Media folder are:
    A folder named Automatically Add to iTunes, both one in English and Dutch "(my PC language) and both are empty.
    Another folder named Music, which is also empty.
    A file called .iTunes Preferences.plist
    No Mobile Applications folder whatsoever.
    iTunes version I am using is the latest. (iTunes 12)
    OS is Windows 8.1
    Device I am connecting with the PC is an iPod Touch 4th Gen. (running iOS 6.1.6)
    Some notes:
    I have tried syncing the iPod with the computer, creating a backup at AppData, but that still did not make a folder called "Mobile Applications" appear.
    I have downloaded all my apps through the iPod's App store, not through iTunes on the PC itself.
    I'll appreciate any help!

    If this is a new computer that the device has never synced with see Recover your iTunes library from your iPod or iOS device.
    The process of recovering transferring purchases and recovering other media should create the folder in question. In some cases it may be one level up in the iTunes folder, but that is unlikely here. The only other possibility is that you're not looking in the active media folder.
    tt2

  • I imported my itunes folder from an external drive on a freshly wiped computer. My playlists and ratings did not copy over. how can I fix this?

    i imported my itunes library from a backup drive after i reinstalled windows on my machineby copying the itunes folder from the backup to the my music folder on my c drive. when i opened itunes and imported the library the playlists and ratings were missing. Is this normal itunes behavior? hoow can i fix this?

    Did your backup include the iTunes Library.itl file that is the core of an iTunes Library, and if so have you restored it either to the default library location for your profile, or to another folder and then redirected iTunes to look to that folder for a library? Normally all you need do is backup the entire iTunes folder from the old profile's Music folder, then restore the iTunes folder into the new profile's Music folder.
    tt2

Maybe you are looking for

  • Experiencing same issues when running a seq file on different machines

    I have a sequence file that when ran on a desktop PC, takes about 30 mins to run and the same file runs in about 3 mins on a laptop. All the station configuration options are same on both the teststands. The only difference I see between the two mach

  • Autounattend.xml needs to log in automatically...

    We use FOG to image.  We would like to automate the FIRST TIME LOG on steps.  Would like the new user to power on computer and it boots straight to desktop.  We don't want to see the "Set up Windows" windows at all. We use sysprep /oobe /reboot I nee

  • Why the samples of 10_MessageChannel  which run using a lot of memory (330M)

    wether many pthreads communiation with each other , would prompt flacc alloc a lot of memory

  • Is Skype closing down

    I've revived this message from 5 friends and was wondering if it was real so here's the message.<br><br>[5:41:27 PM] Ryrylakers: [8/4/2013 6:37:38 PM] Dragonguywarrior: [8/2/2013 9:37:46 PM] rexcoldood: halomanonfire: Hi , this is a message from the

  • Administrative Events Errors and Warnings

    I was made aware of a problem with my computer with regard to Administrative Events, which indicates almost 13,000 errors and warnings accumulated since I purchased this computer almost 2 years ago. How can I correct these problems? I can provide any