Itunes for mac locks up after connecting device for sync

iTunes (11.2.2) locks up when I connect a device (iphone/ipad).  I force quit the app and restarted to no avail.  I have reinstalled the same version of iTunes, but the problem continues.  Any ideas?
Steve Brown

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

Similar Messages

  • When I connect my ipod to 2 different Mac computers, it will charge but is not showing up in itunes for sync. What happened?

    When I connect my ipod to 2 different Mac computers, it will charge but is not showing up in itunes for sync. What happened?

    What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your Mac? Have you tried a different USB cable?
    What happens if you try to reset the device with it still connected to the Mac?
    How to reset iPod
    Has this iPod ever worked on this Mac or is this the first time you have time you have tried connecting it?
    Have you carefully worked through each and every single suggestion in this Apple support document?
    iPod not recognized in iTunes and Mac desktop
    B-rock

  • I have an apple iphone 4 that I want to download audio books from my library onto it.  I cannot figure out how to do that.  The iphone does not show up on my mac laptop as a connected device.  Does this kind of download have to run through itunes?  Thanks

    I have an apple iphone 4 that I want to download audio books from my library onto.  I cannot figure out how to do that.  The iphone does not show up on my mac laptop as a connected device.  Does this kind of download have to run through itunes?  Thanks

    Yes it is done through iTunes. The iPhone will never show up in Finder as a device. The following is general information on iTunes sync: http://support.apple.com/kb/HT1386 and the following is a previous discussion where the post by Andreas Junge helped others that had a problem syncing audiobooks: https://discussions.apple.com/message/20052732#20052732

  • Can't load/import converted video into itunes for sync

    I converted a video into ipod format by 2 diff software. They seem to have converted correctly as I can play them in apple quicktime. I tried to bring them into itunes for sync, but can't bring them. I tried dragging into movies, tried import, tried add files. Non of them working. Can anybody help me in this, ho can I bring the file into itunes? I am using itune 7, should I go back to old ver (6.x..)?

    I just converted some TV shows with iSquint, and drug them over to movies and presto they were there... I then when into Info, changed them to TV shows and they moved over to TV Shows.
    It works.

  • [Windows] list MAC addresses of ethernet-connected devices to AEBS?

    I have an ethernet connected device (among others) that is running headless, so I need to create a static IP ("DHCP Reservation") based on the MAC address to SSH into the device.
    This device is connected to my AEBS with an ethernet cable, and I cannot figure out where in the Airport Utility app lists MAC addresses connected by ethernet. This is very easy if it were a wirelessly connected device but it appears the Airport Utility -> Advanced -> Logging and Statistics tab -> "Logs and Statistics" only holds information of wirelessly connected devices.
    I am connecting to my AEBS with the most updated Airport Utility for Windows v5.6.1
    So, where do you find the MAC addresses listed of ethernet-connected devices using Windows Airport Utility?

    but it appears the Airport Utility -> Advanced -> Logging and Statistics tab -> "Logs and Statistics" only holds information of wirelessly connected devices.
    That would be true if the AEBS is configured in Bridge Mode.  In this case, another device....you likely call this your modem....is providing DHCP information to all connected devices. That is the device where you need to locate MAC Addresses and set up Static IP addresses.....not the AEBS.
    If your AirPort Extreme is in charge of providing DHCP services, then the window in Airport Utility will have a DHCP tab, which will display all of this information for both wired and wireless devices.  If you don't see a DHCP tab....this is yet another confirmation that the AEBS is in Bridge Mode.

  • MAC addresses of ethernet-connected devices to AEBS?

    I have an ethernet connected device (among others) that is running headless, so I need to create a static IP ("DHCP Reservation") based on the MAC address to SSH into the device.
    This device is connected to my AEBS with an ethernet cable, and I cannot figure out where in the Airport Utility app lists MAC addresses connected by ethernet. This is very easy if it were a wirelessly connected device but it appears the Airport Utility -> Advanced -> Logging and Statistics tab -> "Logs and Statistics" only holds information of wirelessly connected devices.
    I am connecting to my AEBS with the most updated Airport Utility for Windows v5.6.1

    but it appears the Airport Utility -> Advanced -> Logging and Statistics tab -> "Logs and Statistics" only holds information of wirelessly connected devices.
    That would be true if the AEBS is configured in Bridge Mode.  In this case, another device....you likely call this your modem....is providing DHCP information to all connected devices. That is the device where you need to locate MAC Addresses and set up Static IP addresses.....not the AEBS.
    If your AirPort Extreme is in charge of providing DHCP services, then the window in Airport Utility will have a DHCP tab, which will display all of this information for both wired and wireless devices.  If you don't see a DHCP tab....this is yet another confirmation that the AEBS is in Bridge Mode.

  • Please HELP, "iTunes has stopped working" error after connecting iPod video

    People please help me out!  I have a Razer Blade gaming laptop with Windows 8 64bit.
    I have an iPhone 5, iPad 2 and an iPod video (80GB).  I had some weeks from not connecting the iPod to my computer, but this morning that I did so I can upload some new music to it, iTunes just crash, I get the "iTunes has stopped working" error message when I connect the iPod video.  I do not have this problem with either the iPhone 5 or the iPad 2, when I connect these, iTunes works fine, once I connect the iPod, then all goes down
    Procedures that I already tried and that were unsuccessful to solve the problem:
    Uninstall Quicktime
    Uninstall iTunes and reinstall
    Reset the iPod (several times)
    Delete TEMP files on computer
    Restart the computer (several times)
    Use a different cable and a different USB port
    The iPod is working fine, if I plug it to my car stereo or if I use it with headphones it works great, no problems nor errors.  My computer also identify the iPod as a hard disk, no error messages from Windows, it is just the freakin' iTunes that freezes everytime that I plug the iPod
    PLEASE HELP ME OUT, I've searched forums on this particular issue but with no luck.
    Thanks very much!

    It is only when I attempt to add a song to my iPod once plugged in that I receive the error "Itunes has stopped working" and forces me to exit the program, without the song being successfully transferred.
    Do you have the "Convert to 128 kbps AAC" preference enabled for syncing to the iPod, laur?
    If so, it's quite plausible that you've got the iTunes 10.1.0.54 bug and we need to get you updated to 10.0.1.56 as per the following document:
    [iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio|http://support.apple.com/kb/TS3591]

  • ITunes 11.1.4 freezes after connecting iDevices

    I'm using iTunes 11.1.4 on Windows 7 64-bit. When I connect iPhone 4 7.0.4 and iPad 4 7.0.4, iTunes freezes and I have to end the procces through task manager. Or if I disconnect the iDevices, iTunes just show a message that hte device was detected but it cannot be synced. Even when I click on Preferences in Edit menu when there is no iDevice connected to the computer, it freezes. I re-installed the iTunes and I tried to Repair it but there was no difference.

    Hi geraldfromfpo / xytarwest,,
    i tried OtterStCatch suggestion and it worked straight way. thank you. I too was having an issue finding the view library option and here is how you do it.
    choose Home from the Finder’s Go menu (Go > Home);
    Still in the Finder, choose View > Show View Options
    Near the bottom of the resulting View-Options palette is a setting called Show Library Folder. Enable this option. Your Library folder is immediately visible.
    then follow OtterStCatch comments below.
    thanks

  • Music Selection for iPhone 4  in itunes for Sync very slow

    Hi,
    I'm using itunes 10.0.1.22.
    - itunes Database is stored on a NAS (~12.000 files / ~170GB)
    - access via WLAN
    - itunes is synced with 2 iPods and 1 iphone 4
    For every device, I have to select music-files for syncing due to the restricted storage.
    For ipods it goes smoothly by clicking every checkbox (Album, Title, Artist...) I like and sync.
    When I try to select music for my iphone, I always have to wait at least 1 minute after clicking ONE checkbox. Syncing goes quick as usual.
    Deleting Sync-Progress did not help. In addition to that, I removed all the music on iphone (by disabling music option) and started a new selection. But this didn't work too.
    Does anyboy have a similar problem/issue? Is there a solution or a recommondation?
    If you know another topic in discussion that will solve my problem, please post the link.
    thx, ndee

    I am having the same problem. Only difference is that my iTunes library is stored on an external USB drive. I think the problem must be related to the library not located on the local itunes drive. I noticed that everytime I select a check-box, the external drive 'activity light' starts blinking like mad. And only when it stops does iTunes start responding again.
    Did you get an answer or anything on this? It's driving me mad!

  • How can i adopt the iPhone App-Structure to iTunes for Sync?

    Hello Community!
    I usually buy apps or games directly over the iPhone-App-Store and i also manage the folder structure directly on the iPhone Screen.
    Yesterday i bought a new App via the iTunes Store on my MacBook (don't know why, i thought it would be no problem)
    ITunes is set to manual organisation (the box "App Sync" is not set in iTunes).
    So my problem is:
    I cannot install my recently bought app on my phone without enable synchronisation with iTunes.
    But if i set iTunes to app sync it is going to destroy my folder structures and  remove apps i bought with the iPhone EVEN if i click "Transfer Purchases"!
    Is there a way to manually install the app without destroying my complete structure and losing apps?
    Sorry for the critics, but this is not very user-friendly!
    Thanks for Help!
    Greetings from Germany ,
    Patrick

    This article will tell you where your iPhone backup is stored on your computer:
    http://support.apple.com/kb/ht4946 iTunes content is NOT part of the iPhone backup. You can either copy your iTunes library to your new computer, or you can re-download your purchased iTunes content(except ringtones) to your new computer; http://support.apple.com/kb/ht4527

  • Can you check/uncheck multiple songs in iTunes for syncing to iPod?

    In a previous reply to this question, the answer given was that you can use Command apple key to uncheck or check groups of iTunes songs for syncing.
    Actually this does not work.
    Apple Commmand only gives you the possibility to check or uncheck the ENTIRE list of iTunes.. unless I am completely mad.
    There must be a way to select say 5 songs from an album and check/uncheck them all at the same time. So that you can make a fresh selection of songs each time you sync to an iPhone or iPod
    I simply cannot believe that iTunes is so dumb that this option is not available...
    ie what one needs to be able to do is highlight x number of songs at a time and then check or uncheck them as you go through the iTunes list to make a fresh syncing selection
    I hope this can be answered
    best
    MS

    AHXtreme42 wrote:
    Once you have all of the selected items, RIGHT CLICK (or alt click whatever) one of those highlighted items and select either CHECK or UNCHECK SELECTION.
    This is EXACTLY the point at which I get stuck - what is the actual key command for Right Click - it is not Alt Click or any combination, and looking for his in the iTunes help does not yield a result.
    Please give me that actual key stroke combination to effect this last operation: I have always been able to select multiple tracks in the way you describe with Shift - but how to actually CHECK and UNCHECK a selection.. once the tracks are selected
    Would much appreciate the answer to this

  • I can´t see the control of iTunes for Sync my iPhone

    Hi, some one knows what can I do for fix it, because I can´t see the menus or controls of itunes for updates some body help pls!!

    That link is everywhere as an answer to this question! Well, it is now outdated or dead, and provides no help to people like me whose source list has gone missing. Someone please help.
    I have no source list and no cute little bar with cute little dot. It literally looks like they fell off the left side of the iTunes window, and no amount of resizing, dragging, or rebooting will draw them back out.
    If anyone knows how to fix this without referring to Scott Patrie, please let me know. In the meantime I will be gouging my eyes out with a plastic letter opener while I rue bitterly the day my boyfriend gave me this crappy iPod. Thank you.

  • ITunes locks up after connecting iPod

    Ok, heres the problem: I open Itunes, and everything navigational wise works ok. I connect my Ipod, and it will be fine for like 10 seconds, and then it freezes up. What do I do?

    THis seems to be a problem across the board. It happens to me. I have an imac with intel....
    Funny how quiet mac support is about this.....

  • ITunes does not fire up after connecting iPod

    Hi ,
    I have an iPod touch 8Gb with software update 3.0 . After I connect the iPod to my mac , iTunes does not start even though the option for doing so is checked. The iPod does appear in iTunes in the "Devices" section after maunally opening iTunes , syncs and works without problems... I have reset preferences for both iTunes and iPod .
    has anyone encountered this issue?
    Thanks

    Also tried launching in iTunes safe mode.  Window came up stating opening in safe mode but, iTunes did not open.

  • Mac locks up after 10.5.2 update

    its happened about 5 times in a row now. after i restart, the computer will run fine for about 5 minutes and then just lock up. the fan starts to spin real fast too. anyone else?

    YOU ARE NOT ALONE! I used to run my MBP for days without shutting down - just sleep. The morning I updated to 10.5.2 - i was locked up inside of 5 mins. That day it happened 4 times. The first 2 happened quickly. I had to hard-power-off the machine in order to free the lock - although my mouse cursor was still responding - even itunes continued to play in the background.
    Since I upgraded to 10.5.2, it has happened a total of 8 times. Is there an easy way to downgrade back to 10.5.1 until this issue is sorted out?
    I thought it might be software related - since the first two times it happened I was in Entourage. However its happened when I was in Photoshop as well.
    I haven't noticed my fan going off - but it sure does lock up nice and tight.

Maybe you are looking for

  • Photoshop CS5, Photoshop CS5 ex, Photoshop Elements 9, iPhoto, Aperture????

    Okay.... so I am a bit overwhelmed with trying to decide if I should be upgrading from iPhoto or not. iPhoto has been great for making my photobooks. But, on occasion, it has been a bit frustrating trying to get the right number of vertical vs. horiz

  • How do I create an Oracle 10g offsite backup

    Total size of the datafiles that make up the tablespaces of the DB = 1532121.6875 Mb This size will eventually grow to about 6-7 terrabytes I used the following query to determine the above size: SELECT sum(bytes/1048576) FROM dba_extents; I saw this

  • Can't Access Tutorials in PSE 7

    I can only access a few of the (NON-Plus) tutorials in my Elements 7 that I could access before the current update I  got today. (I don't have PLUS).  I get the tutorial screen, sometimes it says it's loading, sometimes not, then, nothing. I'm new to

  • "OWN_LOGICAL_SYSTEM_GET"  how does it work

    hello ppl,       would like to know how this function module 'OWN_LOGICAL_SYSTEM_GET ' works with a suitable example , i will be grateful to whomsoever could give a detailed explanation , thanks in advance

  • XL Reporter not loaded in SAP Business One Resource Error

    Hi to forum, I have installed SAP B 1 and using SQL Server 2k for database. I have got problem loading time of add-on i.e. XL Reporter below given error occur. Any expert can guide me to resolve this. (1) Unable to connect SAP Business One      The r