Itunes for Windows 7 64 bit does not recognise the iPhone 3G

I have just installed windows 7 x64bit on my pc. I have downloaded the itunes for windows 7 x64 and it seems to have installed correctly. I have reset my iphone (as my old one packed up with the home button, so Apple replaced it as it was still within the warrenty)and now when I connect the newly formated iphone to itunes, I get the following error,"this phone cannot be used as the required software is not installed. Run the itunes installer to remove itunes, then install the 64 bit version of itunes"???? i am assuming that the itunes download 'iTunes64Setup.exe' is the correct installer package for the 64bit version of windows7?
does anyone have any ideas of this, I am really missing my iphone.

now nothing happens when I connect the iPod by USB - it's not even charging.
Do you have a laptop, Nin?
If so, the following document might be of some assistance with that:
[iPod not recognized when connected to Windows laptop over USB|http://support.apple.com/kb/TS1401]
(That issue seems to match your recognition and charging symptoms.)

Similar Messages

  • ITunes on windows 7 does not recognise my iPhone 5 anymore

    Hi everyone ,
    Today I tried to sync my iPhone 5, I updated it to the latest software and did the same on my PC . Now when I plug in my phone it shows the phone , but thinks its a new one and asks me to delete my phone then reconnect. However there's no backup I can use then. It's as if I have never used iTunes with this phone ever before . Im desperate here, I don't want to loose everything I have on the phone ;-( please help me. I've tried for 10 hours with nothing .

    It works now following the discussion "My iPad 2 doesn't show up in iTunes" posted by iFart last month ! 
    Using the USB ports on the back of computer (instead of the front ones) works without a problem.

  • I have a 16GB iPhone 3GS. Tried synching my phone through iTunes (11.0.1 I think... on a 2009 Macbook Pro). Now when I connect to iTunes, it says it does not recognise the content on my phone. Is this because my phone (and laptop) are too old?

    I have a 16GB iPhone 3GS. Tried synching my phone through iTunes (11.0.1 I think... on a 2009 Macbook Pro). Now when I connect to iTunes, it says it does not recognise the content on my phone. Is this because my phone (and laptop) are too old?
    Also, when I tried to Restore the settings, an Error Message pops up that says " The iPhone software update server could not be contacted. The requested resource was not found.
    I'm trying to free up space on my phone by removing [literally] thousands of old photos which were originally synched to the phone, because I had forgotten to uncheck the photos button when I synched it ages ago.
    I have also tried synching it on my 24" iMac (running OSX Snow Leopard). But again, when I try restoring the phone through itunes, it says the file is corrupted. It sggests unplugging the device, and then plugging it in again. I have done this numerous times with no success.
    I'm guessing it must be because my phone (and versions of iTunes, and OSX) are all too old.
    Please can anybody help.
    Cheers,
    Dan_nz.

    There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support

  • My i pad shows connect to itunes but my computer does not recognise the devise -- it was ok until i tried to do a software update

    my i pad shows connect to itunes but my computer does not recognise the devise -- it was ok until i tried to do a software update

    Try and force iPad into Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • I have recently purchased a used iPhone 4, when i plugged it into my pc a skull came up instead of the apple icon.  My pc does not recognise the iPhone, I have tried everything that I can think of.  Has anybody any ideas on how I can fix this?

    I have recently purchased a used iPhone 4, when I pulg it into my pc a skull icon appears instead of the apple.  The pc also does not recognise the iPhone.  The phone was originally purchased in March of this year, so it is under 12 months old.  Has anybody encountered this problem and or know how I can fix the phone? Thanks

    You have apparently purchased a jailbroken phone.  You can try to get it into recovery mode, then restore as new, but no guarantee it will work.
    http://support.apple.com/kb/ht1808

  • Windows 7 does not recognise my iphone 5 usb device

    Itunes will does not recognise my Iphone 5 when I insert USB. I have tried all ports. It worked fine on my Iphone 3, but won't install driver on my Iphone 5

    It may have been blocked by some firewall or windows defender.
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

  • ITunes for Windows 8 does not see iPhone and iPad

    In my HP Envy notebook, iTunes (last version) does not connect to iPhone and iPad. Note that the PC connects to both. Only iTunes does not. I think this version of iTunes for windows does not use the correct USB driver.

    Hi there luigifonti,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    -Griff W. 

  • How can i connect my iphone 4 s with itunes? itune does not recognise the iphone when it is connected

    Hi, i have received an iphone 4s from japan! whwn i connect it to my pc, itunes does not recognise it. what can i do?

    For this issue you might try a couple things.
    First, try to restart the Apple Mobile Device service by clicking Start and searching for Services. Stop the service, then restart the service.
    If that doesn't work, you can remove and reinstall iTunes.
    http://support.apple.com/kb/HT1923
    This article will help with that process. Follow it exactly.

  • HT1296 When synching Outlook Contacts and calendars with iTunes for Windows, I do not get the option to "Synch Contacts with". It says, and cannot be changed, that it is synching with iCloud.  How do I get iTunes to give me an option other than iCloud?

    Using iTunes for Windows to synch my Outlook Contacts and Calendars into my iPhone 5, with the iPhone Device designated and in the Info tab, I do not have the option to "Synch Contacts with", but have an unchangeable message that it is synching with iCloud. How do I create that option to synch with Outlook?

    Hi there,
    I would recommend taking a look at some of the troubleshooting steps found in the article below.
    iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
    http://support.apple.com/kb/HT1692
    -Griff W.

  • Itunes for windows 8 does not show toolbar and I can't change settings

    I just downloaded iTunes for Windows 8 and there is no tool bar.  I want to change settings but don't know how.  What do I do?

    Press Control-B to show the menu bar.
    Regards.

  • Itunes 11.1.4 does not recognise my iPhone 4S

    Hi I'm new here I appreciate any help. I upgrated my iTunes to 11.1.4 and now it does not recognize my Iphone 4S. I have Macbook Pro. Any help please?
    Thanks

    Hello there, nikaa_87.
    The following Knowledge Base article provides some pointers for when your iPhone is not recognized by iTunes:
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT201302 My PC (windows xp) does not recognize the iPhone as a digital camera. What do I do?

    The iPhone 3G does not show up in My Computer, but syncs OK with iTunes, no problem.  I need to back up my photos on the iPhone!! Any help appreciated.  Thanks!

    When I connect my iPhone to a PC running Windows XP just to charge it, the scanner and camera wizard launches automatically prompting me what to do about importing the photos in the Camera Roll. I don't recall having to add my iPhone as a camera first. The scanner and camera wizard detected my iPhone as a camera automatically which it should do without having to do anything extra first - as long as there are photos in the Camera Roll.
    http://support.apple.com/kb/TS3195

  • With the New Version of iTunes for Windows it does not allow me to ADD folders of music, just single files. as I have extremely extensive library this is very time consuming

    Itunes will not allow me to Import Folder with the new version. Does anyone see what I am most obviously missing. It only allows me to add file to library and not folder. as usually add huge amounts of files at once. please advise.

    "Add Folder to Library" is still in the file menu, but you might need to bring up the menu bar to see the file menu.
    If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:

  • TS4062 hi can somebody help me... itunes does not accept the iphone 4s but i already have the version 64 bit to work with windows 7 64 bit,  the computer recognizes the phone but itunes sais i need 64 bit itunes.... please is there something im missing...

    hi can somebody help me... itunes does not accept the iphone 4s but i already have the version 64 bit to work with windows 7 64 bit,  the computer recognizes the phone but itunes sais i need 64 bit itunes. please is there something im missing... thanks

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • When I try to download the Itunes for windows, I have received always the same text box: Itunessetup.exe is not a win32 valid? what does it mean, please?

    When I try to download the Itunes for windows, I have received always the same text box: Itunessetup.exe is not a win32 valid? what does it mean, please? What can I do to solve it?

    In the course of your troubleshooting to date have you worked through the following document?
    iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application"

Maybe you are looking for