ITunes for Windows 7 "win32" error and....
Specifically "an error occurred during the installation of assembly. 'microsoft VC80.CRT.type="win32". version="8.0.50727.6195". Public Key Token="1fe8b3b9a1e18e3b". processor architecture="amd64".: Please refer to help ad support for more information. HRESULT:0x80070308"
i have a Dell laptop running Mozilla and Windows 7. Ive had a previous version of iTunes that just went away somehow and now when I try and download the latest version I'm having these problems. Ive tried unistalling in the order Apple suggests and also reinstalled using both Mozilla and Internet Explorer. Ive gone 2 months without my iTunes and it is killing me. I've tried everything I've found online to try including updating Windows and deleting Data Stores and Windows services. Please help and give detailed instructions if you can. Thanks so very much in advance for responses.
Make sure you backup prior to following the steps below:
I'd recommend uninstalling iTunes on your PC, restarting if recommended, then going to the Start button and typing Regedit and searching for anything which mentions iTunes and deleting any mention of it from your Registry as it sounds like something from a previous version of iTunes is still hanging around in your Registry, however be very careful not to delete anything else as this could result in serious issues for you computer.
Once done and all entries for iTunes are deleted from the Registry, check C:\program files or where iTunes was installed and delete the iTunes folder if still present.
Then go here: http://www.apple.com/itunes/ and download iTunes.
Good luck,
Steve
Similar Messages
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I can't install itunes for windows get error message 5
i can't install itunes for windows get error message 5
I've been having the same issues for the past year and a half. I've spent 6-8months trying to figure it out. Went to various Itunes stores with pictures on my Iphone per each step so I could relay all information that I'd come across and the personnel were less than helpful, after conversations that would sometimes last an hour between myself, employees and managers they always came back to "simply uninstall then reinstall" when I told them for the thousanth time that I've done that multiple times and my errors are happening while trying to reinstall it they act stumped and say "well then I'm not sure, I'll give you a call if I figure it out" and disappear. I've been very disatisfied at the lack of support from Apple and if Android to piece together a reletively reliable phone I'd switch to them in a heartbeat. I'll follow this question incase someone can answer this, but I don't have much faith.
BTW, wifey has Windows 7 running on the laptop and my phone syncs just fine to that and no trouble with itunes, just mine (desktop). -
Itunes for windows runtime error
On the last update for itunes an error happend. Now I have an runtime error. I deinstall itunes but now every time i boot my PC and windows startet I got an runtim error. In the Task Manager I see it is applephotostream.exe. I see that the apple folder is not completly empty. Sure I will have itunes on my PC again. What can I do.
ThanksGo to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8, some users may need to follow the process recommended here which includes some additional manual file and folder deletions not mentioned above.
In this instance you may also need to remove and then reinstall the iCloud Conrol Panel.
tt2 -
My itunes for window quit working and I can't delete it to reinstall
Any suggestions..... when I try to reinstall the windows installer seems stalled
Hi breed788,
Thanks for visiting Apple Support Communities.
If you're seeing issues when trying to reinstall iTunes, I'd recommend starting with the "additional troubleshooting" section in this article:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Best,
Jeremy -
TS1424 iTunes for Windows: 42032 error displays when accessing the iTunes Store.
Has anyone a solution for the following itunes error when I try to open the I-tunes store: unknown error 42032.
Doublechecking. Is that a 42023 rather than a 42032?
If so, perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
ITunes for Windows, QuickTime, and Apple Application Support
Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
*The relationship between iTunes for Windows and QuickTime for Windows*
Conceptually, you don't go too far wrong thinking of iTunes for Windows as a gigantic QuickTime for Windows plug-in. QuickTime for Windows provides the audio and video playback capabilities for iTunes for Windows, the codecs iTunes for Windows uses for importing and burning CDs, and so forth.
So, under normal circumstances, if you uninstall your QuickTime for Windows your iTunes for Windows will no longer launch. The exception is if you install a different application such as QuickTime Alternaltive, which also provides QuickTime playback capabilities. However, most such applications (QuickTime Alternative being a good example) are themselves built from actual QuickTime program files. So there's really no getting away from the requirement to have QuickTime for Windows componentry installed on your computer in order to get your iTunes for Windows to launch and run.
In addition to needing some QuickTime for Windows installed on the computer for iTunes for Windows, a given iTunes for Windows version will require *at mininum a particular version* of QuickTime for Windows to be installed on the computer in order for that iTunes for Windows version to run. For example, iTunes for Windows 5.0.0.35 requires at least a release version of QuickTime for Windows 7.0.2 to run correctly, iTunes for Windows 6.0.0.18 requires at least a QuickTime for Windows 7.0.3, and so on. The same applies for solutions involving other programs like QuickTime Alternative. An iTunes for Windows 6.0.0.18 would require an installed version of QuickTime Alternative to made from (at least) QuickTime for Windows 7.0.3 componentry in order for iTunes to run.
The most straightforward way to go about getting your iTunes for Windows launching again after you've uninstalled your QuickTime for Windows is simply to reinstall QuickTime for Windows. You can get the latest version of QuickTime for Windows XP, Windows Vista and Windows 7 from the following download page at the Apple website. (Use the download link that doesn't mention iTunes.)
[Latest QuickTime for Windows version|http://www.apple.com/quicktime/download>
*The relationship between iTunes and Apple Application Support*
iTunes for Windows uses a number of the same program files as other Apple software for Windows (most notably, QuickTime for Windows and Safari for Windows). Starting with iTunes for Windows version 9.0.0, QuickTime for Windows version 7.6.4, and Safari for Windows 4.0.4, program files common to more than one of the programs have been stored in a single location: "Apple Application Support".
So, if you uninstall your Apple Application Support (using the Add or Remove programs control panel in Windows XP, or using Programs and Features in Windows Vista or Windows 7), your iTunes for Windows 9.0.0 (or higher version) will no longer launch ... because several essential program files for iTunes for Windows 9.0.0 (or higher version) will have been uninstalled.
At the time of writing this user tip, Apple Application Support is not available as a "standalone" download from Apple. It is only available as part of the installer bundles for the most recent versions of iTunes for Windows, Safari for Windows and QuickTime for Windows. So if you have uninstalled your Apple Application Support and your iTunes for Windows 9.0.0 (or higher version) is no longer launching, the most straightforward way of getting your iTunes for Windows launching again is to uninstall your existing version of iTunes for Windows and reinstall the latest version of iTunes for Windows. (The iTunes reinstall should also reinstall your Apple Application Support.)
[Latest iTunes for Windows version|http://www.apple.com/itunes/download>
If, however, you've uninstalled both your Apple Application Support and your QuickTime for Windows, the most straightforward way of getting them both reinstalled is to download the latest QuickTime for Windows installer from the Apple website. (Use the download link that doesn't mention iTunes.)
[Latest QuickTime for Windows version|http://www.apple.com/quicktime/download>
This is the 1st version of this tip. It was submitted on March 7, 2010 by b noir.
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Itunes for Windows 7 64 bit does not recognise the iPhone 3G
I have just installed windows 7 x64bit on my pc. I have downloaded the itunes for windows 7 x64 and it seems to have installed correctly. I have reset my iphone (as my old one packed up with the home button, so Apple replaced it as it was still within the warrenty)and now when I connect the newly formated iphone to itunes, I get the following error,"this phone cannot be used as the required software is not installed. Run the itunes installer to remove itunes, then install the 64 bit version of itunes"???? i am assuming that the itunes download 'iTunes64Setup.exe' is the correct installer package for the 64bit version of windows7?
does anyone have any ideas of this, I am really missing my iphone.now nothing happens when I connect the iPod by USB - it's not even charging.
Do you have a laptop, Nin?
If so, the following document might be of some assistance with that:
[iPod not recognized when connected to Windows laptop over USB|http://support.apple.com/kb/TS1401]
(That issue seems to match your recognition and charging symptoms.) -
I have installed the latest version of iTunes for Windows 8 but when I try to open it, it says Windows has an error and I simply can't open it any longer. Any help is appreciated!
Hey socestlavie,
Thanks for the question. I understand you are experiencing issues with iTunes for Windows. The following resource may help to resolve your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M. -
H. I upgraded to iOS8.1.3, and now when I attempt to backup my iPad to iTunes for Windows, it keeps popping up an error message "not enough space on the computer". There is over 130Gb of space! I have updated iTunes, but no change. Is it an issue in the iOS update? Or am I doing something wrong?
Would appreciate your guidance...
<Subject Edited by Host>When you upgraded, itunes should have put a copy of the itunes library database in a folder named *Previous iTunes Libraries* . If you upgraded itunes today it will show as
iTunes Library 2010-02-28.itl
Use these directions to get it back
http://support.apple.com/kb/TS1967
Since I am not sure of your setup, look for the "Previous" folder on both your C: and F: drives. -
help ,me
Did you try anything suggested in the last thread you posted?
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I uninstalled itunes for windows 7 and tried to install itunes 10.5 and it won't work. I deleted all existing apple programs from my computer but when I try to install again it says so long error involved with microsoft?I uninstalled itunes for windows 7 -
Error numbers are 2502 and 2503 for installing iTunes for Windows 64 bits. How to fix?
Hey guys,
I cannot install iTunes (latest vision) on my new laptop (Windows 64 bits), and it says that the error numbers are 2502 and 2503...
Can someone tell me how to fix this?
Thank you!Check your system date & time is correct.
Run the System File Checker: http://support.microsoft.com/kb/929833
If you still have problems try a creating a new user account with administrator rights, log into it, and attempt the install from there.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
Title says it all.
I've had this issue on this machine for some time but not forever. Music playback is fine but anything video related freezes the program. When I launch the program in safe mode it works though. Clearly some add-on or file is causing it to foul up.
Before anyone suggests this: https://discussions.apple.com/docs/DOC-4221 <-- I've tried it to no avail so please don't repost
Anyways this is really annoying, please help.
Thanks
P.S. I know my way around the computer so no need to cripple your explainationHello Appropriator,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines further suggestions for troubleshooting video playback. While you have already completed one of the steps, there are a few more that you can try:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
Additional Information
Some customers using computers containing NVIDIA nForce Serial ATA (SATA) controllers may experience unexpected behavior when playing videos in iTunes on Windows from a SATA hard drive. iTunes may unexpectedly quit or become unresponsive or the computer may unexpectedly reboot or show a blue screen. Standard IDE hard disks are unaffected by this issue. If your computer contains a standard IDE hard disk, you can copy your video files to that disk and play those copies of the files in iTunes or QuickTime Player.
Thanks,
Matt M. -
Initially iTunes would not run although it had been running quite well up until now. Suddenly received this error on PC start-up "The program can't start because MSVC80.dll is missing from your computer. Try reinstalling the program to fix this problem." Research on Net pointed me to iTunes as the issue. Tried to start iTunes and received that message again. Tried installing latest version of 64-bit iTunes and received the subject message part way through the install: Trying to install latest iTunes for Windows 7 64-bit. Keep getting this error message "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services."
iTunes has been running great on this PC for years. What's up?
RonSee Troubleshooting issues with iTunes for Windows updates.
tt2 -
PLEASE HELP!!!!!!!...i tried everything so far except throwing the ipod at the wall!!...it started when i tried syncing my 64gb 3rd generation iTouch to my iTunes for windws. everything was fine until midway during the sync itsaid (error-54) then everyhing became unresponsive. I erased all content from the ipod, nothing worked. So i reset it, still nothing. ..then i deleted everything off om my computer (a Compaq Presario CQ 56 with windows 7) i had all content saved already on an external hardrive. i erased ALL photos, ALL music, etc...then i deleted iTunes+ restarted my computer+ ran my antivirus program to make sure my computer was not corrupted..everything's running properly...so i re-installed iTunes and added all the music again onto it, hooked up the newly reset ipod+ the same problem occurred again and AGAIN!! ...so i had to factory restore the ipod as a last ditch effort, tried again and STILL had this problem!!...i looked up any potential similar issues and found out about the "locked songs", but nothing said HOW to fix this problem with iTunes for WINDOWS!..im not on a mac so i cant use the same steps that they used.....SOMEBODY PLEASE HELP!!!!...i know the problem+ the solution now,but just not the correct steps to follow for MY situation!!!....anyone with the answer, please tell my how to do it STEP by STEP, i am good with computers, but get lost easily...need a simple solution!!!!
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
sdelight8500 wrote:
John, did you ever get a resolution to your question? I have the same issue. The computer is LONG gone and I have no way to recover the library from it. What did you end up doing? -
Just upgraded to latest iTunes for Windows. Rebooted the PC as required after the update. When I start iTunes I get a popup message saying "An unknown error occured (-42110)."
What does it mean?
How do I fix it?
Thanks!Removing the SC Info folder as per the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document seems to help most folks reporting the iTunes launch 42110s:
iTunes: Advanced iTunes Store troubleshooting -
Not being recognized by Itunes for Windows. 0xE8000001 Error
not being recognized by Itunes for Windows. 0xE8000001 Error
I get this message when trying to sync my IPOD Touch 16GB after upgrading to 7.5. I have tried to remove 7.5 and reinstall 7.4 and still the same problem. I have it connected to the USB on my motherboard. I have even changed the USB connection around. I have tried everything I can think of and all of the instructions I can find on this site. HELP!!
DmarHey dmar713,
The iPod touch requires USB 2.0, check the speed of the USB port.
http://docs.info.apple.com/article.html?artnum=307091
If the USB port is not causing the issue, it may be an application conflict.
http://docs.info.apple.com/article.html?artnum=302538
Jason
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