Itunes for windows 8 cant get and icon

I have downloaded iTunes about 6 times. using run and save and I cant seen to get it to work on my PC. Any ideas.

Press Control-B to show the menu bar.
Regards.

Similar Messages

  • When I attempt to upgrade an app in iTunes for windows, I get an error:  "Could not purchase.  An unknown error occurred (11111).  There was an error in the iTunes Store.  Please try again later"

    When I attempt to upgrade an app in iTunes for windows, I get an error:  "Could not purchase.  An unknown error occurred (11111).  There was an error in the iTunes Store.  Please try again later"
    I am running the latest iTunes 10.7.0.21 for Windows 7.
    This error occurs if I try to either update the app or if I delete it and attempt to redownload.
    I have an iPhone and an iPad.  I am unable to update the apps or install the apps from within the App Store on iOS.
    I do not have an AOL ID, as is a common issue with this type of error.
    From what I can tell, my Apple ID account seems fine.  I logged in, changed some information, and ensured my credit card is valid and updated.
    I can download new apps just fine.  I am unable to update or install apps I have purchased in the past.

    After 30 minutes this morning, no resolution. Then another tech support call this afternoon, 15 minutes in, was escalated to a Tier 2 (Senior) advisor. He said something similar to the above ("this is one of the strangest things I've seen"). He was chatted with iTunes guys and took all my info into the case and was escalating it over to engineering. Said they would be in touch.
    So, no solution...yet.
    Just to clarify:
    iTunes on Windows7: trying to update an existing app, or re-download a prior app, gives the (11111) error. Downloading a new (free) app worked fine.
    App Store on iPhone5, iOS 6.0.1: click on UPDATE, switches to INSTALLING...for a second, then switches back to UPDATE. No error message (and nothing in Diagnostic data).
    App Store on iPad 3, iOS 6.0.1: same as iPhone 5.
    Definitely account related.
    I have cleared the store cache, signed out and back in, deleted the credit card data, and re-added, rebooting PC and iPhone...nothing works.
    Will post if I hear anything back from Apple.

  • HT1926 when i try to install Itunes for windows I get a message that says the older version of Apple Application Support cannot be removed contact technical support group.

    I also get a message that says the Apple Mobile Device Support cannot be removed.
    then Itunes ends the installation due to errors.
    These two files show up in the control panel and when I try to delete them it says they are on a network resource that is unavailable.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Apple Application Support entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, and Restart the PC. Try another iTunes install. Does it go through properly this time?

  • My itunes for window quit working and I can't delete it to reinstall

    Any suggestions..... when I try to reinstall the windows installer seems stalled

    Hi breed788,
    Thanks for visiting Apple Support Communities.
    If you're seeing issues when trying to reinstall iTunes, I'd recommend starting with the "additional troubleshooting" section in this article:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Best,
    Jeremy

  • After downloading and installing the 64-bit version of iTunes for Windows I get a "Congratulations, you've successfully installed iTunes" message. However, when I plug in my iPhone to synch it I get a message that says that I don't the 64-bit version??

    After downloading the 64-bit version of iTunes on my Windows 7 machine I get the "Congratulations, you've successfully installed iTunes" message.  However, when I plug in my iPhone I get an error message that says, in part, "...the required software is not installed.  Run the installer to remove iTunes, then install the 64-bit version of iTunes".  I've been at this for hours, carefully deleting all Apple software (Apple Mobile Support, Quicktime, etc. and before each attempt to install the 64-bit version from Apple ( no third parties).  Same result each time!!!  Any ideas????

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?

  • When I try to download iTunes for Windows I get a download Dialog but when I press the Save button, nothing happens

    I am trying to install iTunes on my Windows PC (I've tried on a W7 W8 and W8.1) After clicking the Download Now button my browser goes to the Thank you page and I get an Opening iTunes64Setup.exe dialog with a Save File and a Cancel button. I press Save File but nothing else happens.

    No, Nothing happened, nothing was downloaded. When I say nothing happened I mean NOTHING HAPPENED, What can I say to make it more clear. How could I run a file that wasn't downloaded.....Nothing happened, rien, nada, b***** all. Why would I post a message saying "When I press the Save button nothing happens" if something had been downloaded.
    I've found out why. It is because I am using Firefox. Presumably a case of Apple treating us users of the superior Operating system (Windows) with distain.

  • ITunes for Windows, QuickTime, and Apple Application Support

    Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
    *The relationship between iTunes for Windows and QuickTime for Windows*
    Conceptually, you don't go too far wrong thinking of iTunes for Windows as a gigantic QuickTime for Windows plug-in. QuickTime for Windows provides the audio and video playback capabilities for iTunes for Windows, the codecs iTunes for Windows uses for importing and burning CDs, and so forth.
    So, under normal circumstances, if you uninstall your QuickTime for Windows your iTunes for Windows will no longer launch. The exception is if you install a different application such as QuickTime Alternaltive, which also provides QuickTime playback capabilities. However, most such applications (QuickTime Alternative being a good example) are themselves built from actual QuickTime program files. So there's really no getting away from the requirement to have QuickTime for Windows componentry installed on your computer in order to get your iTunes for Windows to launch and run.
    In addition to needing some QuickTime for Windows installed on the computer for iTunes for Windows, a given iTunes for Windows version will require *at mininum a particular version* of QuickTime for Windows to be installed on the computer in order for that iTunes for Windows version to run. For example, iTunes for Windows 5.0.0.35 requires at least a release version of QuickTime for Windows 7.0.2 to run correctly, iTunes for Windows 6.0.0.18 requires at least a QuickTime for Windows 7.0.3, and so on. The same applies for solutions involving other programs like QuickTime Alternative. An iTunes for Windows 6.0.0.18 would require an installed version of QuickTime Alternative to made from (at least) QuickTime for Windows 7.0.3 componentry in order for iTunes to run.
    The most straightforward way to go about getting your iTunes for Windows launching again after you've uninstalled your QuickTime for Windows is simply to reinstall QuickTime for Windows. You can get the latest version of QuickTime for Windows XP, Windows Vista and Windows 7 from the following download page at the Apple website. (Use the download link that doesn't mention iTunes.)
    [Latest QuickTime for Windows version|http://www.apple.com/quicktime/download>
    *The relationship between iTunes and Apple Application Support*
    iTunes for Windows uses a number of the same program files as other Apple software for Windows (most notably, QuickTime for Windows and Safari for Windows). Starting with iTunes for Windows version 9.0.0, QuickTime for Windows version 7.6.4, and Safari for Windows 4.0.4, program files common to more than one of the programs have been stored in a single location: "Apple Application Support".
    So, if you uninstall your Apple Application Support (using the Add or Remove programs control panel in Windows XP, or using Programs and Features in Windows Vista or Windows 7), your iTunes for Windows 9.0.0 (or higher version) will no longer launch ... because several essential program files for iTunes for Windows 9.0.0 (or higher version) will have been uninstalled.
    At the time of writing this user tip, Apple Application Support is not available as a "standalone" download from Apple. It is only available as part of the installer bundles for the most recent versions of iTunes for Windows, Safari for Windows and QuickTime for Windows. So if you have uninstalled your Apple Application Support and your iTunes for Windows 9.0.0 (or higher version) is no longer launching, the most straightforward way of getting your iTunes for Windows launching again is to uninstall your existing version of iTunes for Windows and reinstall the latest version of iTunes for Windows. (The iTunes reinstall should also reinstall your Apple Application Support.)
    [Latest iTunes for Windows version|http://www.apple.com/itunes/download>
    If, however, you've uninstalled both your Apple Application Support and your QuickTime for Windows, the most straightforward way of getting them both reinstalled is to download the latest QuickTime for Windows installer from the Apple website. (Use the download link that doesn't mention iTunes.)
    [Latest QuickTime for Windows version|http://www.apple.com/quicktime/download>
    This is the 1st version of this tip. It was submitted on March 7, 2010 by b noir.
    Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

    Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • Itunes for Windows 7 64 bit does not recognise the iPhone 3G

    I have just installed windows 7 x64bit on my pc. I have downloaded the itunes for windows 7 x64 and it seems to have installed correctly. I have reset my iphone (as my old one packed up with the home button, so Apple replaced it as it was still within the warrenty)and now when I connect the newly formated iphone to itunes, I get the following error,"this phone cannot be used as the required software is not installed. Run the itunes installer to remove itunes, then install the 64 bit version of itunes"???? i am assuming that the itunes download 'iTunes64Setup.exe' is the correct installer package for the 64bit version of windows7?
    does anyone have any ideas of this, I am really missing my iphone.

    now nothing happens when I connect the iPod by USB - it's not even charging.
    Do you have a laptop, Nin?
    If so, the following document might be of some assistance with that:
    [iPod not recognized when connected to Windows laptop over USB|http://support.apple.com/kb/TS1401]
    (That issue seems to match your recognition and charging symptoms.)

  • Itunes for windows error 1714

    Need help trying to upgrade itunes for windows, i get to a certain point and the following error comes up "ERROR 1714: THE OLD VERSION OF ITUNES CANNOT BE REMOVED CONTACT YOUR TECHNICAL SUPPORT GROUP" i click ok and then another error comes up "ERROR 1603 FATAL ERROR" can anybody help Please!!!!!!!!!!!!!!!!!!!!

    I found the solution by searching the archives for "1714".
    http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
    Install this, then run it and remove the old copy of iTunes or QuickTime. Works for me!

  • Itunes 7 stops responding while updating library iTunes for windows

    itunes 7 stops responding while updating library iTunes for windows. it get about 75 percent done then, freezes, task manager says itunes has stopped responding. any help out there?

    the update might be choking on a song file (or files).
    finding which song file is involved can be tricky. but some folks have been having some success using Roy B's instructions from the following post:
    Roy B: Re: iTunes 7.0.1 crashes every time I open it

  • How to prevent iTunes for Windows from "Updating iTunes Library"? (Library is on a NAS and managed by iTunes for Mac. Now getting update wars between Mac and Windows versions of the player.

    How to prevent iTunes for Windows from "Updating iTunes Library"?
    My library is on a NAS and managed by iTunes on a Mac. I can connect from wife's Windows laptop using iTunes for Windows but every time I do, it Updates iTunes Library. Next time I log in from my Mac it Updates iTunes Library in return. It appears I'm experiencing "Update Wars" between the Mac and Windows versions of iTunes. I would like to allow my wife to stream iTunes songs to her new laptop but I don't want any updates from this source... prefer to manage the library from my Mac and not allow Windows to do any thing other than listen to existing playlists.
    Thanks for any help/suggestions.

    Connect the PC to the library on the NAS. Wait while "updated".
    Under Edit > Preferences > Advanced make sure the media folder is correctly pointed at the media folder on the NAS. If not correct, close iTunes, wait a few moments, then open iTunes again.
    Close iTunes on the PC. Do not open iTunes on the Mac.
    Copy the library files, iTunes Library.itl, iTunes Library Extras.itdb, iTunes Library Genius.itdb, sentinel and the folder Album Artwork into an empty iTunes folder on the PC, for example C:\iTunes.
    Click the icon to start iTunes and immediately press and hold down SHIFT. Keep holding until prompted to choose or create a library. Click choose and browse to the copied .itl file, e.g. C:\iTunes\iTunes Library.itl
    The library should now work properly on the PC, however check the setting for the media folder. If needs be correct, close iTunes and reopen.
    Open iTunes on the Mac. It will update again, but that should be last time.
    tt2

  • I'm using Windows 7 64 bit. I downloaded iTunes for Windows and setup an account. How do I stream a TV show to my TV. I have a Belkin router. My TV has many site Icons, e.g. Netflix, hula etc. from which I can download and watch movies in my Den.

    I'm using Windows 7 64 bit. I downloaded iTunes for Windows and setup an account. How do I stream a TV show to the TV in my bedroom? I have a Belkin router. My TV has many site Icons, e.g. Netflix, hula etc. from which I can download and watch movies in my bedroom. But the iTunes icon doesn't appear?

    I'm using Windows 7 64 bit. I downloaded iTunes for Windows and setup an account. How do I stream a TV show to the TV in my bedroom? I have a Belkin router. My TV has many site Icons, e.g. Netflix, hula etc. from which I can download and watch movies in my bedroom. But the iTunes icon doesn't appear?

  • HT1296 When synching Outlook Contacts and calendars with iTunes for Windows, I do not get the option to "Synch Contacts with". It says, and cannot be changed, that it is synching with iCloud.  How do I get iTunes to give me an option other than iCloud?

    Using iTunes for Windows to synch my Outlook Contacts and Calendars into my iPhone 5, with the iPhone Device designated and in the Info tab, I do not have the option to "Synch Contacts with", but have an unchangeable message that it is synching with iCloud. How do I create that option to synch with Outlook?

    Hi there,
    I would recommend taking a look at some of the troubleshooting steps found in the article below.
    iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
    http://support.apple.com/kb/HT1692
    -Griff W.

  • How do I get the latest download of itunes for windows 7

    So I have windows 7 and I've got the notification for the latest up date for iTunes and I tried to download it several times but always said error. So I decided to uninstall it and install iTunes again but now when I'm trying to reinstall it, my computer says it already exist in my computer when I've uninstalled iTunes and deleted all files linking to it and yet it still says that iTunes exist. What should I do now I cant live with out my iTunes???????

    Dear Sir: I would like to drop me your forum. My PC
    Spoiled I do not know when I fix it I do not want to receive e-mails more.
    Thank you,
    2014-09-23 13:00 GMT+03:00 Apple Support Communities Updates <
    [email protected]>:
                    New discussion activity      *Pobblebonks
    <https://discussions.apple.com/people/Pobblebonks?ac_cid=tw123456>* has
    posted in the iTunes for Windows community.            How do I get the
    latest download of itunes for windows 7
    <https://discussions.apple.com/message/26672502?ac_cid=tw123456#26672502>
    Which internet browser are you using when trying to download iTunes 8 ?
    (Mozilla Firefox, Internet Explorer, Google Chrome, etc.)
              To post a reply, go to the discussion
    <https://discussions.apple.com/message/26672502?ac_cid=tw123456#26672502>
    in Apple Support Communities.        You are receiving this email from
    Apple Support Communities. You can change your email preferences in your Apple
    Support Communities Profile
    <https://discussions.apple.com/user-preferences!input.jspa>.  TM and
    copyright © 2014 Apple Inc. 1 Infinite Loop, MS 96-DM. Cupertino, CA 95014.  All
    Rights Reserved <http://www.apple.com/legal/> | Privacy Policy
    <http://www.apple.com/legal/privacy/> | Terms of Use
    <https://discussions.apple.com/docs/DOC-5952> | Apple Support
    <http://www.apple.com/support/>
    >
    <Edited by Host>

  • I had a problem with my itunes so i had went on itunes website and reinstall itunes for windows and after it complete it said that the feature yoy are trying to use is on a network resource that is unavailable i need help please!!!!!!!!!

    had a problem with my itunes so i had went on itunes website and reinstall itunes for windows and after it complete it said that the feature yoy are trying to use is on a network resource that is unavailable i need help please!!!!!!!!!

    first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
    next, download and install the revo uninstaller http://http://www.revouninstaller.com/revo_uninstaller_free_download.html. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
           next download itunes. it worked for me hope this is helpful!!
        oonce you get into the revo uninstallergo thru to delete itunes hit uninstall on the itunes icon then you will go thru to it will tell u the same nmessage about the feature and network hit cancell then go thru and hit scan (make sure bthe advance scan button is pushed) this will take awhile but go thru the list and hit everything associated with itunes. hit delete then install itunes again. it worked for me hope it works for you!

Maybe you are looking for