ITunes for Windows: Error -9812 when accessing the iTunes Store
So here is the situation. When I try to access our iTunes U site from the public link it works great, when I go thru the link that has me authenticicate it works on macs but on PC's I get the error message "iTunes for Windows: Error -9812 when accessing the iTunes Store" it's happening all thru our campus with PC users. Any ideas?????
We're having similar connection issues, and the error log on our web server says something about a certificate error. I noted that last year on this date there were messages related to certificates. Is it possible they are updated every Dec 2, and we should count on some down time?
Katie
Similar Messages
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Error (-42032) when accessing the iTunes Store?
Hello to all,
Could somebody tell me, why I always get the following message in German "An unknown error occured (-42032)" when I try to access the iTunes Store and
how can I avoid this message? The technician from Appel was unable to help me.
I wonder if you can help me.
Thank you in advance and best regards.
rolfwipiDoublechecking. Is that a 42023 rather than a 42032?
If so, perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
TS1424 iTunes for Windows: 42032 error displays when accessing the iTunes Store.
Has anyone a solution for the following itunes error when I try to open the I-tunes store: unknown error 42032.
Doublechecking. Is that a 42023 rather than a 42032?
If so, perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
I have installed the latest version of iTunes for Windows 8 but when I try to open it, it says Windows has an error and I simply can't open it any longer. Any help is appreciated!
Hey socestlavie,
Thanks for the question. I understand you are experiencing issues with iTunes for Windows. The following resource may help to resolve your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M. -
TS3074 iTunes for Windows: "Error 7" message when opening iTunes in Windows 8
I have Windows 8 (64bit). I have uninstalled iTunes and re-installed iTunes several times as it has constantly instructed me to do. It says that iTunes has been sucessfully installed; however, when I try to open iTunes, I keep getting the message "iTunes for Windows: Error 7 (windows error 127)".
Here is what it said....But every time I reinstall iTunes it says it was successful. I'm using Windows 8 (64 bit).
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help ,me
Did you try anything suggested in the last thread you posted?
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I uninstalled itunes for windows 7 and tried to install itunes 10.5 and it won't work. I deleted all existing apple programs from my computer but when I try to install again it says so long error involved with microsoft?I uninstalled itunes for windows 7 -
When I try to download the Itunes for windows, I have received always the same text box: Itunessetup.exe is not a win32 valid? what does it mean, please? What can I do to solve it?
In the course of your troubleshooting to date have you worked through the following document?
iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application" -
when accessing the itunes store it is showing error message not connected to internet. But computer is connected to internet. Plz I need help
Naomi Blewit wrote:
Hi,
I am going on iTunes and it is saying that I am not connected to the internet but I am. I was on iTunes last a few days ago. Please help...
iTunes is a program on your computer, it is not "the Internet". The fact that the program runs has no bearing on Internet connectivity.
Maybe if a little more information was supplied, like version of the Operating system on the computer and version of iTunes, then a little more assistance could be provided. -
25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?
Try quitting the App Store:
Tap the home button to get to the home screen. Then double tap the home button, and hold your finger over the App Store icon. Tap the red when it appears. Tap the home button again to return to the home screen.
Try resetting:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost. -
Everytime I open iTunes to play music, NOT to access the iTunes Store, I get the password sign in box for the iTunes Store. If I click cansel the box pops up a second time.
When I try to sign in to the iTunes Store it does not except the password and pops up the sign in box afain,and again endlessly.
This started happening about two weeks ago.if itunes will not run, you probably have mangled windows badly
one feature of windows 8 is the refresh that saves libraries,
because you are using windows 7, you will need to backup all files to another storage device -
Hi, Need help. I am trying to download the latest iTunes for Windows application but on running the program it says that it can not be completed as it can not find the folder location of the file "iTunes.msi" . Any clues would be appreciated
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
please can someone give advice..itunes won't install properly
Refer to this article:
iTunes for Windows: "Error 7" message when opening iTunes
http://support.apple.com/kb/TS3074 -
TS3694 iOS: Device detected but not identified properly on iTunes for Windows error 54
iOS: Device detected but not identified properly on iTunes for Windows error 54 my iPhone 4s ois 7.1.2 my pc is windows 8.1 my iTunes ver 11.3.1.2. I cant sync with itunes
Look in your Pictures folder and delete the iPhone Photo Cache.
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When accessing the Itunes store on my Touch, I am unable to click "buy now," though I can search and preview items. I have already cleared off and made enough disc space. Unsure what the issue could be.
Logout from your iTunes store account on that device and then log back in to see if that helps
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I keep getting a -42408 error trying to access the iTunes store since being in China
I keep getting a -42408 error trying to access the iTunes store since being in China, back now in the UK and the problem has stuck, help!
Danny...
access the iTunes store since being in China, back now in the UK
In case you aren't aware your credit or debit card biling information must be associated with the same country where you reside.
The Complete Guide to Using the iTunes Store | iLounge Article
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