Itunes for windows won't read or burn to my cd player

Question

I am having a weird problem. I had an HP Lightscribe cd burner installed on my system and when i put a cd into the computer, itunes will read it and show me the name of the cd and all the tracks, but when trying to play, import, or burn to this drive, itunes will go down the list of tracks one after another for about a half second each and wont do anything. I have an external cd burner as well with a lite-on cd burner, and when i plug this in everything works as it should with no problems.
for the past 2 years, i have pulled out my external cd burner everytime i wanted to add new music or burn a cd from itunes, but i no longer have the external drive, and so i purchased a new lite-on cd burner thinking the issue was compatibility with the lightscribe drive. unfortunately now that the new drive is installed, i still have the exact same problem and it is frustrating me to no end. i have submitted help emails to apple, but to no response. i have reprogrammed my computer and reinstalled itunes numerous times. I have the most current version of all drivers and the latest version of itunes. my windows is completely up to date. the drive itself will import fine through media player, and burnes fine through nero. the only information i can get from the cd diagnostics is below, but it contradicts itself by saying i am logged in as administrator, and then later says to burn or import from this drive u must be logged in as administrator and gives error 1450.
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
NVIDIA AWRDACPI
iTunes 7.4.1.2
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
NVIDIA GeForce4 Ti 4600
Connected Device Information:
Disk drive, WDC WD20 00JB-00DUA0 SCSI Disk Device, Bus Type SCSI, Bus Address [1,0]
Disk drive, WDC WD80 0BB-60CJA0 SCSI Disk Device, Bus Type SCSI, Bus Address [0,0]
CD-ROM Drive, LITE-ON CD R LH52R1P SCSI CdRom Device, Bus Type SCSI, Bus Address [1,0]
E: LITE-ON CD R LH52R1P, Rev XL13
Audio CD in drive.
Found 13 songs on CD, playing time 56:36 on CDROM-XA media.
Track 1, start time 00:02:00
Track 2, start time 04:02:21
Track 3, start time 08:31:36
Track 4, start time 12:00:46
Track 5, start time 16:39:74
Track 6, start time 20:38:45
Track 7, start time 25:40:11
Track 8, start time 28:51:59
Track 9, start time 33:49:05
Track 10, start time 38:28:51
Track 11, start time 43:00:74
Track 12, start time 47:14:20
Track 13, start time 52:49:28
Audio CD reading failed. Error Code: 1450 1450 1450 1450 1450 1450 1450 1450 1450 1450 1450 1450 1450 1450 1450 1450 1450 1450 1450 1450.
To play or import music from a CD in this drive, you must be logged in as an administrator.
Get drive speed succeeded.
The drive CDR speeds are: 12 16 24 32 40 48 52.
The drive CDRW speeds are: 12.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive E: HP DVD Writer 740b on CDR media at speed 40X.
Can anyone please help me out with this issue?? it is driving me crazy!! My life would be so much easier if i could burn and rip from itunes instead of having to use media player or nero.

Answer 1

I am experiencing the same issue with a new external DVD burner, a Sony DRX-840U. When I load a CD into this external drive it appears in iTunes but when you go to import or play the CD iTunes indicates playing or importing for each individual track for just a moment. The end result is that nothing is ever imported or played. I am experiencing this on two different systems. One a notebook running Win2K and the other a desktop running XPpro. If I use the internal DVD drives on either of these systems everything work just fine. Yet I am able to use this new external DVD drive with every other application. For example Window Media Player has no problem playing or importing the same CD that iTunes fails on. The last person indicated that if one set the DVD drive in question to be the drive of choice under preferences>advanced>burning that all was ok. I my case this Sony external drive is the drive listed as the drive of choice for burning yet the issue still exists.
As this appears to be an issue that others are also experiencing help from Apple Tech Support would be greatly appreciated.