ITunes freeze 10.9.2 and is not responding

when I open Itune, it freeze and I have to force quit it. anyone know how to get around this?

when I open Itune, it freeze and I have to force quit it. anyone know how to get around this?

Similar Messages

  • Itunes wont open at all and its not responding

    okay hi im new to the this but ive been using itunes forever...uhm i kno there has been alot of topics relating to this but i have read everything and it didnt help,.. uhm i tried to install the microsoft cleining thing and i did but i cant find the icon to open it.... well i need some help itunes wont even open up at all and i need to fix it b4 christmas cuzz thats when i get my ipod well plz help thanxs
    -Danny

    danny,
    it was a little hard to read your post due to your grammar, but I need some more info on you in order to help.
    First off, I need to know which Windows OS you are running? What antivirus and firewall programs are you running? Is iTunes and/or Quicktime installed on your PC?
    Have you gone to Windows Website to download and install any new updates recently?
    Post back and let me know

  • Hello. I have this situation: iphone 5s freezes and does not respond. connect to itunes to restore it, but there says that I should turn off search by icloud in the settings of cellphone. but if the phone freezes?? what to do?? help me please!!

    Hi. I have this situation: iphone 5s freezes and does not respond. connect to itunes to restore it, but there says that I should turn off search by icloud in the settings of cellphone. but if the phone freezes?? what to do?? help me please!! Thanks advanced!!

    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Confirm that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.

  • I recently created an account and bought a movie. But any time I press "Play" iTunes freezes and will not respond at all.

    Windoes 7 64bit
    I recently created an account and bought a movie. But any time I press "Play" iTunes freezes and will not respond at all.
    I have tried both uninstalling the software and reinstalling it, I have tried to run the software in safemode, and I have tried to change the Quicktime settings to see if that helps.
    Nothing has worked. It always does the same thing, where it freezes the moment I tell it to "play".
    I have tried to use my other computer instead, going through the same process and I got the exact same result where it freezes.
    Therefore it has to be something to do with the software, because the computers use different graphics cards, yet it responds the same.

    Hi Canon-Thought!
    I have an article here for you that deals with this exact issue. You may have already completed many of the steps that this article will suggest, but look over it to see if it suggests something you haven't already tried:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    Also, I suggest paying close attention to the list of programs that you would need to uninstall, in order, so that you can fully uninstall iTunes and all related components from your computer. If those programs and steps are not followed exactly, you may end up with issues using iTunes.
    If this issue only happens with one singular movie, you may need to report that there is an issue with your purchase. We have an article for doing that, and it can be found here:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • I uploaded music to my MacBook and I went to open my iTunes account on another computer and could not access them. How do I do that?

    I uploaded music to my MacBook and I went to open my iTunes account on another computer and could not access them. How do I do that?

    Welcome to the Apple Community.
    The following article(s) may help you.
    Understanding Home Sharing
    Setting Up Home Sharing On A Computer

  • My ipod touch (generation 4) is not recognized by itunes. I've each time to reinstall itunes, it works few days and suddenly not without reason-only was is reinstallation-reset of ipod doesn't change something.does someone can help me please?

    my ipod touch (generation 4) is not recognized by itunes. I've each time to reinstall itunes, it works few days and suddenly not without reason-only was is reinstallation-reset of ipod doesn't change something.does someone can help me please?

    Wow the customer service is even worse. Does Apple want me to go around jailbreaking my iPod now so I can use something that actually recognizes my product?

  • I was updating my ipad 2 and got it disconnected and its not responding,giving a blank screen with apple logo. when i connect it to itunes then it is giving an error that enter your passcode but the screen is blank how can enter my passcode?

    I was updating my ipad 2 and got it disconnected and its not responding,giving a blank screen with apple logo. when i connect it to itunes then it is giving an error that enter your passcode but the screen is blank how can enter my passcode?

    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • When receiving email, Thunderbird freezes and displays "Not Responding" in screen header. Adds popstate folder to account.

    I'm running Thunderbird 31.6.0 on Windows 8.1 with BitDefender 2013.
    PROBLEM:
    When getting email, Thunderbird freezes and displays "Not Responding" in screen header.
    When TB is closed then reopened, a popstate folder (popstate-1.dat) is added to account. A new popstate folder appears with each crash/freeze, and as long as they are not deleted, they pile up with unique numbers (popstate-1.dat, popstate-2.dat, etc.).
    (see attached screenshot)
    NOTE: I've included troubleshooting details below for all the fixes I tried, thinking it might be helpful to anyone who has a similar problem and is thinking about going down those paths. Ultimately, it seems that FIX ATTEMPT 5 is the winner.
    ==================================
    FIX ATTEMPT 1:
    Following the suggestion in this archived mozilla support post: https://support.mozilla.org/en-US/questions/1026288, I restarted Thunderbird in Safe Mode (Help > Restart with Add-Ons disabled...), checking the "Disable all add-ons" and "Reset toolbars and controls" and clicking "Make Changes and Restart" button.
    In Add-Ons Manager, BitDefender Toolbar now appears to be disabled.
    (see attached screenshot)
    But the problem persists.
    FIX ATTEMPT 2:
    Following the suggestion in this archived mozilla support post: https://support.mozilla.org/en-US/questions/1016811, I clicked Help > Troubleshooting Information > Show Folder button. This opens a File Explorer window for 3I58b9dq.default (this is the "profile" folder) which contains panacea.dat and folderTree.json files.
    I changed file names to panacea-changed.dat and folderTree-changed.json (rather than deleting them, in case I need to restore them), and I reopened Thunderbird.
    This did not solve the problem -- and, furthermore, the profile folder seems to have automatically generated new panacea.dat and folderTree.json files to replace those for which I changed the filenames.
    FIX ATTEMPT 3:
    Following the suggestion in this mozilla support post: https://support.mozilla.org/en-US/questions/1044774, I restarted Windows 8.1 in safe mode with networking enabled (using these instructions: http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/.)
    TB does not crash when Windows runs in safe mode, but the aspect ratio of my display is distorted; everything's really big and stretched horizontally, and my two displays are mirrored rather than extended. Running Windows perpetually in safe mode is not the ideal fix.
    QUESTION 1: I understand that troubleshooting is supposedly done best in safe mode — What might I do in safe mode to diagnose the Thunderbird problem?
    FIX ATTEMPT 4:
    This article https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#Symptoms, suggests that problems with Thunderbird associated with BitDefender can be solved by uninstalling and re-installing BitDefender.
    Not really comfortable uninstalling and re-installing, I disabled Bitdefender (Settings button > Antivirus button > Shield tab > On-Access Scanning toggle Off) to see if that would work. It did not fix the problem.
    QUESTION 2: Would uninstalling BitDefender be any different than disabling it?
    FIX ATTEMPT 5:
    Create a Bitdefender Exclusion for the Thunderbird folder:
    Settings button > Antivirus button > Exclusions tab > Excluded files and folders link > Add button > navigate to Thunderbird folder (c:\users\username\appdata\roaming\thunderbird) > Both radio button > Add button > OK button
    THIS FIX DID THE TRICK! YAY!

    FIX ATTEMPT #5 above did the trick, and now I see that it was the chosen solution for a similar post of the same problem at https://support.mozilla.org/en-US/questions/1044774

  • I accidentally deleted QuickTime from my computer. Then I did a system restore and retrieved it. Now Itunes can't find QuickTime and will not open. Is there a fix for this without my Ipod?

    I accidently deleted QuickTime from my computer. Then I did a system restore and retrieved the program. Now Itunes can't find QuickTime and will not open.Is there a eazy fix for this without using my Ipod? Ihave 6K songs in Itunes that I can't get to.
    Thank You
    T-BILL

    Hmmm. There's a couple of things that might be going on with that one.
    Let's try an uninstall and reinstall of QuickTime first.
    If you're using XP, head into your Add or Remove Programs control panel. Select "QuickTime", click "Change" and then click "Remove".
    If you're using & or Vista, head into your Uninstall a program control panel, select QuickTime, and then click "Uninstall".
    You can get QuickTime back either via Apple Software Update (in your Start menu go "All Programs > Apple Software Update" ... QuickTime should appear in the "New Programs" section), or by downloading a QuickTimeInstaller.exe from the following location:
    http://support.apple.com/kb/DL837
    Does your iTunes launch properly now?

  • I am trying to update i Tunes to new version i get a message saying iTunes has an invalid signature and will not install.Any help please.

    I am trying to update iTunes to new version .
    When it goes to install i get a message saying iTunes has an invalid signature and will not install.
    Any help please.

    Go directly to Apple link to download
    http://support.apple.com/kb/DL1426
    Select "Save" instead of "Run".  Once downloaded, double click the iTunesetup.exe to install.

  • I have 2 games Words with Friends and Cityville that receives a Pop-up message form iTunes...  "Connect to iTunes to use Push Notifications" and will not allow me to exit out of the app or play.  How can I get this message to STOP?

    I have 2 games Words with Friends and Cityville that receives a Pop-up message form iTunes...  "Connect to iTunes to use Push Notifications" and will not allow me to exit out of the app or play.  How can I get this message to STOP?

    Yes - I connected my phone to my computer / Itunes and went into the apps section, but from there I have no idea how to manage the push notifications.  I even tryied going into itunes that is installed on my phone.  I still cannot find anyplace to manage these popups.  I have also gone into settings - notifiations - and tried turning all notifications for these apps all off but that didnt work either.  Any guidance is MUCH appreciated - Im not sure where to go from here.

  • HT201412 My Ipad is not responding.  It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.

    My Ipad is not responding.  It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.

    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • TS2570 startup itunes get runtime error R6034 and then not correctly installed ERROR 7 (windows error 1114).

    startup itunes get runtime error R6034 and then not correctly installed ERROR 7 (windows error 1114).

    ChrisJ4203 wrote:
    Use this support document to remove iTunes and reinstall it on the computer. Follow the directions exactly. http://support.apple.com/kb/HT1923
    Chris,
    This absolutely solved the problem !!!!!!!!!!!!!!!!!!!!!   I was having the exact same error messages as Mike.
    Thank You for the great fix and I did not lose one song file!!!!!!!!!!!!
    G

  • Mac osx 10.6.8 itunes launches automatically and will not respond to quit or force quit

    mac osx 10.6.8 itunes launches automatically and will not respond to quit or force quit in the Activities Monitor.  When I quit or go into the Activities monitor and try to quit, it goes off, briefly, then immediately relaunches.  If i turn the computer off, and then on, iTunes launches automatically.  ITunes 10.4.  The only thing I remember doing different, lately, is I just updated a couple of days ago.  Has anyone else had this issue?  Thanks!

    Reset the page zoom on pages that cause problems, make sure that the window is not maximized:
    *<b>View > Zoom > Reset</b> (Ctrl+0 (zero); Cmd+0 on Mac)
    *http://kb.mozillazine.org/Zoom_text_of_web_pages

  • My IPAD 2 is freezing on the principal internet explorer page.  It presents the google home page with a grey filter over it and does not respond to any touch or key.  All other internet dependent functions seem to be working (i.e. mail, various APPs etc.)

    My IPAD 2 is freezing on the principal internet access page.  It comes up through a light grey filter and does not respond to any touch or keys.  All other internet dependent functions seem to be working fine (mail, various APPs).  How do I "unfreeze"?
    thanks
    geoff1949

    Geoff-
    Go to Settings-Safari and Clear History and Clear Cookies and Data.
    Another thing you can try is to double-click the Home button.  A row of recent Apps will line up along the bottom of the screen.  Scroll across and find the Safari icon.  Press on it for a couple of seconds until it starts to wiggle.  A red minus sign will appear on each icon.  Press on Safari's minus sign to remove it.  This may clear its memory of the bad Google page.
    If this does not help, try resetting (rebooting) the iPad.  Hold both the Home and Sleep buttons for several seconds until the Apple logo appears.  Ignore the "Slide to power off" arrow.  The iPad will restart after a couple of minutes.  Resetting this way will not hurt anything, and sometimes clears up mysterious problems.
    Fred
    Message was edited by: Fred*M.

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