ITunes freezes and becomes unresponsive when I plug in my iPad.
I have Windows 7, and iTunes works perfectly fine, until I plug in my iPad or any device (I have a iPod touch 4 generation and iPhone 4s). The second I plug in my iPad, iTunes completely freezes and becomes unresponsive. It also becomes unresponsive when I try to go to Preferences. I have to go to task manager to force iTunes to close, but if I unplugged my iPad, iTunes becomes responsive after a couple minutes.
I have researched this problem multiple times, and it seems several others are experiencing the same problem. I have tried their suggested advice, and it did not work for me. I have tried many methods to solving the solution, but it freezes up so quickly I can't even access my iPad on iTunes to ensure that it won't sync automatically. I have also tried holding Ctrl+Shift when plugging it in because iTunes said that way it won't sync automatically. This, however, does not work. iTunes is beginning to become very frustrating. I just really need any advice that will allow me to sync my device ASAP.
I understand there must be some sort of bug in the latest version of iTunes (I also have the latest version of iOS on my iPad and iPhone), but if anyone has any advice as to how to get around this, it would be greatly appreciated. Thank you.
Try here > iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X
Similar Messages
-
Firefox will freeze and become unresponsive when using google search from google website
Whenever I use google, which is often since it is my homepage, unless the thing I want to search for is within the first couple of auto-searches that pop up when I'm typing, the auto search will stop and if I press enter or click the search icon Firefox will freeze and I have to shut it down and try again. However, I have no problems when I try it with Firefox in Private browsing.
Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
You can also try a new profile by resetting Firefox.
*https://support.mozilla.org/kb/reset-firefox-easily-fix-most-problems -
System completely freezes and becomes unresponsive
Hi,
We have a single processor, 1 GB RAM Redhat system (desktop). Normally with the database(oracle 10.1g) and client connections running, the memory utilization of this server is around 90-99% . However every few days the box completely freezes and becomes unresponsive (users cannot login, client connections fail). We have to hardboot the box and restart the database. When in stuck state, the log files are not updated, except that sendmail logs heavy load average. ( Messages like "Load Avg 12: 1 Times(s) Load Avg 13: 1 Times(s) Load Avg 14: 1 Times" and so on) and the free memory falls to 8 mb or less but with above 2 gb swap space available.
My question is if there is no free memory, system should thrash (excessive swapping) and become slow, but instead our box completely freezes, though the interactive response ( for any connection which is still active) and ping response is ok, they aren't slow.
Is there any kernel level parameter that can be tuned so the server won't freeze, (tries to move the memory pages to swap space or any other way). When the server is stuck (freezes ) any ssh connections still active will stay on, but new connections fail. One time, using that session, I tried to free up memory by killing processes like X Server etc, but still the server didn't unfreeze.
Server info:
Red Hat Enterprise Linux AS release 3 (Taroon Update 4)
Kernel (uname -r) 2.4.21-27.EL
Intel Pentium 4 CPU 2.80GHz (Single processor)
1 GB RAM
Oracle db version - 10.1.0.3.0
Lastly, I don't think this is any hw problem, because we see similiar problem on multiple system with similiar configs.
Please guide how to resolve the problem. Thanks.Hi Praveen, thanks for your inputs.
Andrey - We've 3 log files. rest info -
SQL> select * from v$log;
GROUP# THREAD# SEQUENCE# BYTES MEMBERS ARC STATUS FIRST_CHANGE# FIRST_TIM
1 1 5599 10485760 1 NO CURRENT 561614475 25-NOV-05
2 1 5597 10485760 1 NO INACTIVE 561603206 25-NOV-05
3 1 5598 10485760 1 NO ACTIVE 561608824 25-NOV-05
SQL> select * from v$instance_recovery;
RECOVERY_ESTIMATED_IOS ACTUAL_REDO_BLKS TARGET_REDO_BLKS LOG_FILE_SIZE_REDO_BLKS LOG_CHKPT_TIMEOUT_REDO_BLKS LOG_CHKPT_INTERVAL_REDO_BLKS FAST_START_IO_TARGET_REDO_BLKS TARGET_MTTR ESTIMATED_MTTR CKPT_BLOCK_WRITES OPTIMAL_LOGFILE_SIZE ESTD_CLUSTER_AVAILABLE_TIME WRITES_MTTR WRITES_LOGFILE_SIZE WRITES_LOG_CHECKPOINT_SETTINGS WRITES_OTHER_SETTINGS WRITES_AUTOTUNE WRITES_FULL_THREAD_CKPT
70 501 5305 18432 5305 0 12 35578 0 139734 0 0 6467 697 -
Viewmail for outlook, on office 2010 Freezes and becomes unresponsive
I have a user that is running outlook 2010 on a 64bit windows 7 machine. We have the Japanese language pack installed for him to use. When the Viewmail add-in is enabled on his machine, Outlook freezes and becomes mostly unresponsive. as an example, if one were to click on a drop down menu, it would take 20 to 30 seconds to open up. Then the menu would be available, but to select a command, it would take several seconds to click on a choice, then several for the command to actually execute.
When the add-in is disabled, everything works as expected.
This is a new windows machine for him as we are rolling out 7 now to our users and he has had this problem almost from the beginning. We had 8.6.4.7 installed in the 7 image, and once I was able to determine this was the actual cause of Outlooks really poor performance(did this by opening outlook in safe mode, disabling all of the add ins, then enable them one at a time until I saw it freeze when Viewmail was enabled, be it by itself or with any combination of other add-ins), I uninstalled it, reinstalled it. Repaired it. Repaired the Office installation all ended with no change.
Then I upgraded him this morning to 9.0.2.1 because some of the information I found on similar issues reported that it corrected this problem, but alas, no luck. Outlook still freezes and is pretty much useless for him if the Viewmail add-in is enabled.
The only difference I have found is that we have him set up with the Japanese language pack so he can work in his native language. At this time we also have 2 other users that have similar setups and so far they have reported no problems.
His previous XP machine, was a 32 bit, office 2003 setup, with the Japanese language pack also installed and everything played well together then.
Any help or suggestions would be appreciated.
thanksMy brother-in-law is having the exact same issue. Here are 2 links that might help that I just found. I haven't suggested that he do these yet as it's only happened once, but if it continues, we will try it.
Here are the links.
This one kind of explains it: http://www.macosxhints.com/article.php?story=20070215132805440
And these are the official Apple instructions: http://docs.info.apple.com/article.html?artnum=303319
As noted by OSXHints, only use this as a last resort.
Good luck and let us know how it goes.
iMac 24" C2D. G5 1.6 Mac OS X (10.4.7) -
If a website has a lot of thumbnails or animated gifs for example firefox will become unresponsive and sometimes either lag and use a lot of system resources i have seen it as high as 1.2GB or it will just lock up and crash.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
In Firefox 4 and later [http://kb.mozillazine.org/Safe_mode Safe mode] disables extensions and disables hardware acceleration.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
If disabling hardware acceleration works then check if there is an update available for your graphics display driver. -
Problem description:
(MacBook Pro 15” late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open. Randomly freezes and becomes unresponsive, requiring forced power down. Randomly logs off. Removed Kodak AIO software via Clean My Mac2, but BonjourAgent still there and requesting access. Cleaned weekly with Clean My Mac2 and running Sophos AntiVirus. 2GB memory installed. Currently 169.99 GB available of 249.2 GB capacity.
Help?
EtreCheck version: 2.1.8 (121)
Report generated March 21, 2015 at 11:35:35 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2008) (Technical Specifications)
MacBook Pro - model: MacBookPro5,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 0/DIMM1
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 59
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
NVIDIA GeForce 9600M GT - VRAM: 256 MB
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 0:13:37
Disk Information: ℹ️
Hitachi HTS543225L9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (168.91 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS21N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.leapfrog.codeless.kext (2) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.kodak.BonjourAgent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.leapfrog.connect.authdaemon.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
AmazonMP3DownloaderPlugin1017265: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 [Click for support]
Google Earth Web Plug-in: Version: 6.0 [Click for support]
Safari Extensions: ℹ️
AdBlock
Disconnect
Add To Amazon Wish List
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Tuxera NTFS [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 80.29 GB
Destinations:
Backup [Local]
Total size: 63.67 GB
Total number of backups: 1
Oldest backup: 2015-02-23 16:16:08 +0000
Last backup: 2015-02-23 16:16:08 +0000
Size of backup disk: Too small
Backup size 63.67 GB < (Disk used 80.29 GB X 3)
Top Processes by CPU: ℹ️
5% WindowServer
1% loginwindow
0% AppleSpell
0% SophosUIServer
0% SophosAntiVirus
Top Processes by Memory: ℹ️
118 MB InterCheck
101 MB SophosScanD
60 MB Dropbox
54 MB mds_stores
41 MB SophosAntiVirus
Virtual Memory Information: ℹ️
49 MB Free RAM
682 MB Active RAM
652 MB Inactive RAM
315 MB Wired RAM
1.49 GB Page-ins
2 MB Page-outs
Diagnostics Information: ℹ️
Mar 21, 2015, 11:18:52 AM Self test - passed
Mar 21, 2015, 10:53:03 AM /Library/Logs/DiagnosticReports/SophosUIServer_2015-03-21-105303_[redacted].cra sh
Mar 19, 2015, 07:59:03 PM /Library/Logs/DiagnosticReports/CalNCService_2015-03-19-195903_[redacted].crashLinc Davis wrote:
Slow performance after installing Yosemite on an older Mac is often caused by inadequate memory. Although you can install the upgrade on a Mac with 2 GB of memory, experience has shown that at least 4 GB is needed for full performance.
Select About This Mac from the Apple menu. If you have less than 4 GB of memory, and your model has upgradable memory, install as much as it can take, or at least that much. Any reputable RAM vendor will have a web form in which you can select the Mac model and be directed to compatible parts.
Memory in the MacBook Air is not upgradable. If that's what you have, you should restore the previous system from a backup, or replace the machine. Ask if you need guidance.
The Etrecheck report clearly shows that SylvieRose has a Macbook Pro, not a Macbook Air and that there are only 2 GB RAM installed. The Etrecheck report can be very informative if one takes the time to examine it.
Ciao. -
Itunes freezes and non-responsive
Itunes keeps freezing and becomes unresponsive. I have 2 MacBook Pros. One is about 4 years old and the other is just under 2 years old. Both do the same thing.
OH jesus, another Nortons user. Norton is Famous for blocking iTunes. That is your culprit right there. Ok first, Disable Norton before downloading iTunes. Once you get iTunes to download, you will have to Configure Nortons to accept iTunes and Qucktime or it will block it from launching.
I dont mean to be rude, but why did you not get an XP cd with your new computer? What if you have to reformat you computer? I dont think its even legal to sell a computer without the OS discs. Did you buy a Dell or something? -
When I plug in my iPhone, iTunes freezes and crashes, what is going on?
I've tried uninstalling and reinstalling iTunes, as well as restoring my iPhone to factory settings. But whenever I plug in my phone, itunes crashes. It works with other programs but I've ran out of ideas. Anyone had this problem before?
Hey Shunamoney,
Thanks for the question. I understand that you are experiencing issues with iTunes for Windows. The following resources may provide a solution:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M. -
After update - iTunes freezes and needs a force quit when I plug in any device!
I recently update to OS X Yosemite and I also updated my iTunes to 12.1 - but now every time I plug in my iPhone 6 or my iPad mini, my iTunes freezes and I have to force quit. So now I can't even plug in and sync my devices or update them or do anything!
Help? Anyone?Anybody have any idea how to fix this? Or anything similar happening to you?
-
ITunes freezes and doesn't respond when connecting iPhone 4
Well yesterday I had the two of the most common problems that a lot of people seem to be having with iTunes after the latest update- opening iTunes and not getting my iPhone 4 to be recognized. I solved the iTunes problem last night and iPhone is now being recognized on my computer but when I connect it to my computer iTunes automatically freezes and stops responding. When I disconnect it and restart iTunes it responds again and runs smoothly like nothing happened.
When it freezes beside "iTunes Store" it says "iPhone" and it seems like it freezes while it's trying to sync my phone. I've tried restarting my computer, leaving it connected before starting iTunes, waiting until iTunes comes up to connect it, but whatever I do iTunes just won't work with my iPhone connected. Any ideas on how to fix this?Hello cn12,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/ts3219
Best of luck,
Mario -
ITunes freezes and crashes when I sync my iPhone5
Help! iTunes freezes and crashes every time I try to sync my iPhone 5. Sometimes it freezes at the start of the sync. Sometimes it successfully backs up the phone and freezes at a later step.
Also, after I connect the phone but before I click on sync, if I click on the Apps tab in iTunes, the program also freezes and crashes.
The same iTunes program (v.11.3.1) on the same desktop computer works just fine when my wife syncs her iPhone 4.
What can I do about this? I'd really appreciate advice.Hey user1934,
Thanks for the question. I understand that you are experiencing issues with iTunes when your iPhone 5 is connected and syncing. The following resources may provide a solution:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
Thanks,
Matt M. -
My iphone 5c screen went out and its just a black screen ive tryed a hard reset and nothing still when i plug the charger in it dings every few secs and ive hooked it to itunes and restored it still nun do i need to buy a new screen or is something else wrong?
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
I bought a new laptop and used Windows Easy Transfer cable and moved all files from one computer to another. I installed iTunes and found my iTunes music Library. However, when I plug in my iPod it says it is already synced with another iTunes Library.
I don't see anything in Help that shows when you already have transfered all the files over. Why would it want to erase and sync when I already have all the music folder copied over? I didn't have an issue when I had another technician copy from one laptop to another. Home sharing is also on but not being recognized.I suspect you only migrated the media folder instead of the complete working library. Either review the transfer process and copy over the entire iTunes folder from your old profile's music folder or see Recovering your iTunes library from your iPod or iOS device.
tt2 -
I have a ipod shuffle synced to a desktop (ver 9), I have a new laptop and downloaded itunes (ver 10.7). When i plug the ipod in the new laptop it wants to delete my songs. How do i use my new alptop and ipod together?
Your iPod is designed to sync with only one iTunes library at a time. It will recognize the iTunes library on the PC as a new library. If you sync the iPod with this new library, all content will be erased from the iPod and replaced with what is in the new library. So what you will want to do is copy everything from the iPod to your new iTunes library on your PC first.
See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock -
I updated my ipod touch4 and it said i had to plug it up to itunes which i did then when i plugged it in it said i had to restore which i did and i was very upset and it restored it i guess and now its frozen on the apple logo how do i fix it? ps my ipod home button doesnt work.
Try as much as you can. When it says to place in recovery mode use this program instead.
RecBoot: Easy Way to Put iPhone into Recovery Mode
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Maybe you are looking for
-
Queue filling with outgoing spam, how do I stop it?
My queue has lately filled up with mail intended to go out as mail from [email protected] or [email protected], and the like. I run Wordpress sites on this server and I updated all versions, fixed all folder permissions and changed all passwords. It
-
How to- Log Changes in Plan Data Using Datastore Object
Hi, I followed the u201CHow tou2026 Log Changes in Plan Data Using Datastore Objectu201D in order to trace the changes made in Planning. Although it is working fine, Iu2019m only being able to write the changes made by users that have SAP_ALL. Do yo
-
PL/SQL Escape Characters?
I've built a procedure that displays a list using htp's. The procedure contains a call to this function: FUNCTION "GET_JOBNAME"(p_jobid in varchar2) RETURN VARCHAR2 AS p_jname varchar2(100); BEGIN select job_title into p_jname from jobs where job_id
-
My iphone contacts keep failing to sync onto my Mac?
I can't get my new contacts i enter onto my iphone to sync onto my Mac? Heeelp... very annoying...
-
also my ipod is a Nano 5th Generation....so when the account security person asks for ipod serial number..its completely useless because the serial codes only work for Ipod Touch and Iphones. - Serial Code from Ipod= USELESS.. - Answer at least one o