Itunes freezes and gives "unknown error -1202"
How do I solve this? When I sign out of one account to get into another, iTines freezes and must be shut down. Also when I try to access anything in my account or even "redeem" gift cards, then it gives the unknown error -1202.
Well get this....
I have been emailing Apple about the problem, and "Vaibhav" has been no help what so ever, He asked me today to send him a photo of the itunes gift card (code and all) which I think is a little suspect..
I have actually fixed the issue of the gift card myself, I signed into itunes on my parents computer and entered the code, and its now showing in my account.
The problem now (this feels like its never going to end) is that when i have tried to purchase an album (+ by Ed Sheeran fyi) itunes asks me to accept an updated terms of service, i tick the box and click accept, and the bloody 1202 message pops up again:
"We could not complete your iTunes request. An unknown error occured (-1202). There was an error with the iTunes store, please try again later"
I'm getting seriously wound up now with this problem, I've reinstalled itunes twice since christmas, and honestly i feel like apple are just mugging me off!
I've replied to apple with pretty much the post i've just written, now i'll await their reply.........
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What happens when you try to listen to a preview on the Music Store?
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What happens when you try to view your account information (in Music Store, click on your account name in the top right corner)?
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heloo????
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If you are having an issue connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
Hi,
So I keep having problems logging onto the iTunes store in iTunes where an error message pops up saying: "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80090318) Make sure your network connection is active and try again."
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iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L -
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Hello, hanliefromzaf.
Thank you for visiting Apple Support Communities.
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