Itunes freezes and wont connect to internet

Everytime I open iTunes it loads, tries to connect to internet then freezes. I've tried (many times) using Troubleshooter and it says that theres no internet connection but there is, every other site I go to loads perfectly and outlook opens and collects email so its not the wi-wi connection - HELP!!!!

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Similar Messages

  • Itunes freezes and wont close.

    itunes opens as normal but refuses to shut down.
    it starts not responding and has to be shut down through task manager.
    sometimes it keeps re-opening if it has been used before in the same session.
    other people i know using itunes have been experiencing similair problems.
    i have tried troubleshooting it and re-installing it.
    helpful suggestions would be appreciated!.
    thanks.(:

    If you are using NOD32 see this article:
    http://www.eset.com/support/kb.php?option=com_kb&Itemid=29&page=articles&article id=760
    Freeze on closing has also been associated with the bonjour service.
    This article tells you about the Bonjour service and how to turn it off as a test:
    http://docs.info.apple.com/article.html?artnum=306304
    If you don't need Bonjour and it is causing the problem, you can uninstall it and iTunes will still work except for the features requiring Bonjour.
    If that doesn’t work some people have found that uninstalling Apple Mobile Device support works. iTunes works OK without it, but it is required for the iPhone or Touch.

  • HT1212 my ipad is locked up and wont connect to itunes, or the internet for a remote wipe. what can i do?

    My ipad mini is locked and says to connect to itunes. It wont connect to itunes  via usb cable or the internet for a remote wipe, any suggestions on how to recover?

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.

  • HT203128 my itunes wont connect to internet

    my iTunes wont connect to internet and devices wont sync
    ipod ios 6.1.6

    Look at your security software settings. Make sure iTunes.exe and iTunesHelper.exe are allowed to connect to the internet.

  • HT201210 restoring ipod and it say's can't find software and use a cd-rom if necessary. what am i supposed to do? my ipod is stuck on the connect to itunes screen and wont do anything.

    Restoring ipod and it say's can't find software and use a cd-rom if necessary. My ipod is stuck on the connect to itunes screen and wont do anything. What am i supposed to do?
    Please help, i will be very grateful

    you can do is go to ijailbreak.com then select downloads section.......scroll down and see the latest version of ipod touch second generation is available for download.....when it gets downloaded connect your iPod to itunes or keep it connected then hold option and click restore (mac) search the software by writing in search "iPod" a thing with white cube will show up if it is the file you just downloaded click it and wait for itunes to do its work......you can ask more if you are on windows

  • My iphone 4s, after i updated my phone from itunes, it had an error, and the screen say connect to itunes, but it wont connect to itunes

    Never before have i ever updated my iphone off the computer, there has been issue with backs up. So i went to back up my iphone 4s, it needed to be updated. so i updated it, during the update something had occur and my iphone 4s screen says connect to itunes be it wont connect???? i tried so many things. Ps this is my mom and she needs it
    we have itunes off a PC

    Hello there, Nunesie.
    It sounds like your iPhone is not being recognized in iTunes by your computer. The following Knowledge Base article provides some great, in-depth steps for troubleshooting that issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    If after following the above steps, the issue persists, then the following article helps with completing the update/restore:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I started to update my ipad but I have an old MacBook and it's really old and I don't have the correct software to update anything. But my ipad is stuck on the connect to itunes screen and wont budge. What do I do?!

    I started to update my ipad but I have an old MacBook and it's really old and I don't have the correct software to update anything. But my ipad is stuck on the connect to itunes screen and wont budge. What do I do?!

    Your options depend on which MacBook you have and the version of OS X installed.
    To find out:  > About This Mac

  • HT1414 How do i fix my itunes? it wont connect my iphone 3g anymore? i tryed to update my iphone 3g 4.3.5 too ios 5.0.1 and it couldnt update no more. now my computer wont find my iphone. please help me.

    How do i fix my itunes? it wont connect my iphone 3g anymore? i tryed to update my iphone 3g 4.3.5 too ios 5.0.1 and it couldnt update no more. now my computer wont find my iphone. please help me.

    Iphone 3g can only go to 4.2.1

  • Hi my mini ipad has locked me out and says connect to Itunes but it wont connect to it

    Hi my mini ipad has locked me out and says connect to Itunes but it wont connect to it

    Try:
    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • My iTunes wont connect to internet althought my internet is on

    My iTunes wont connect to internet althought my internet is on

    Are you allowing iTunes to communicate through the firewall ?
    Enable it if not. If you did a software update or a windows update, the firewall might have disable some of your allows...

  • HT201210 i have an iphone 4s and there is a prompt that shows the itunes icon and a connection cable under it, i cant remove it.....connected to itunes and itunes said we are not connected to internet but i am....any help out there

    I have an iphone 4s and there is a prompt that shows the itunes icon and a connection cable i plugged it in and itunes is saying im not connected to the internet but i am....any help out there???

    If you are getting a message that iTunes is not connected to the Internet, try looking at this article: http://support.apple.com/kb/TS1490

  • My ipad mini is stuck on the connect to itunes screen and wont rebote

    My ipad mini is stuck on the connect to itunes screen and wont rebote

    Your iPad is in Recovery Mode. Connect it to iTunes on your computer and restore it.
    See here: http://support.apple.com/kb/ht1808

  • Re started iphone after powering down, now is stuck in connect to itunes mode and wont do anything else. also has no service

    re started iphone after powering down, now is stuck in connect to itunes mode and wont do anything else. also has no service, I was able to retrieve all of my photos so the device is functional on that level. have restarted several times & also have restored data from i tunes. it said my phone is damaged.

    Jailbreaking
    Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
      Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues

  • Have disabled IE on windows pc and am using Firefox as browser. iTunes now says cannot connect to internet even though Firefox working: suggestions

    Have disabled IE on windows pc and am using Firefox as browser. iTunes now says cannot connect to internet even though Firefox working: suggestions?

    There is a plugin for Firefox - see here
    http://latestversionplugin.com/current-version-plugin-itunes-application-detecto r.html
    It should be installed automatically if you install iTunes, but I guess when you installed iTunes you didn't have Firefox.  Just reinstall iTunes and it should work OK  (your iTunes library will not be affected)

  • Creative cloud and updater wont connect to internet can't open PR

    my premier will not open! the updater and the cloud wont connect to internet!
    Also why is my go pro footage blocky

    Hi,
    Which version of Premiere Pro won't open? Do you see the splash screen? Which OS is installed on your computer? Have you tried to turn off your firewall? Sometimes that can cause this issue.
    Thanks,
    Rameez

Maybe you are looking for