Itunes freezes at "finding purchased items" when syncing itouch!?!!?

So I bought an Ipod touch 3rd generation from my friend about 4 months ago. it was working fine and syncing with itunes perfectly. then, about 2 months ago i updated my itunes to itunes 10.2.2 and that was a total mistake. i would open itunes and it would run slow, then when i tried syncing my ipod it would always freeze at "finding purchased items" and i had to force quit every time. i figured i would just wait for another update. now, a couple months later, ive updated to itunes 10.3.1, in high hopes that it would work. but still, nothing. it continues to freeze at "finding purchased items" I've tried to sync my old Ipod nano to the same itunes library and it worked fine! it's just not working with my itouch!!!
Ive read up on it and done all of the following:
Deleted ibooks
Sync from back up
Reinstall itunes
Restore itunes
Made a new library
Turned off home sharing
Manually synced music
Unsubscribed to podcasts
Allow it to attempt to sync overnight
And many more things!!!!!
And just now i tried syncing it again and now it began freezing at step 2:preparing to sync!
the ONLY conclusion that i can come to is authorizing my computer. Since i bought the ipod off of my friend we decided to share an itunes account so that i could purchase stuff using her itunes account. since i got the ipod i HAVE made many purchases using her account. but when i tried authorizing my computer to her account it says something like "this account can only be authoorized to 5 computers" the problem is, i really need it to sync to more than 5!?
This has been going on for too long and now its getting extremely frustrating for me. I am a teen and I would love to listen to the newest music! so this is a real problem for me. Someone, PLEASE HELP!!!!! AND FAST!!!!!!!!!!
-Ipod touch 3rd Gen
-Windows
Screenshot of how it froze just now.....

i just found out how to deauthorize all computers. i deauthorized them and am re-syncing the ipod now-hope it works!

Similar Messages

  • My iTunes freezes at the last stap when syncing

    Everytime I try to sync my iPod with iTunes, it can't do the last stap and it freezes.

    Maybe:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues

  • ITunes giving  an error code (-50) when syncing iTouch

    When i try to sync my iPod Touch 4G, iTunes gives me an error code (-50) and doesn't sync anything on my iPod to my PC. This problem has never happened before.

    This may help. It gives action for error 50.
    http://support.apple.com/kb/TS1275

  • Stuck at "Finding Purchased Items" even after update and reboot

    I have been unable to sync my iPad for several weeks. Itunes gets to "Find Purchased Items" then hangs. I've left it running overnight, but still nothing. I updated the software to the latest version (the one that allows sharing) and still nothing. Rebooted and still nothing. I know iTunes is completely frozen because I can't even return to it in Explorer (i'm using the Windows version).
    What can I do to be able to start syncing my iPad again? It seems like ITunes is really becoming an Achilles Heel for Apple products.
    Any help is much appreciated since I've bought several new apps and can't install ANY of them.

    I was having the same problem on the iPad 1.  I am on the latest iOS (5.1.1) and the latest Lion (10.7.4) and latest iTunes 10.6.1 (7).
    Tried to sync for the first time in months.  whenever it gets to 3 of 7 "finding purchases," iTunes completely hangs and I have to force quit.
    I deleted iBooks on the iPad and then right clicked on the iPad in iTunes and did a BACKUP (option is set to backup to iCloud btw).
    Once this was complete it sat on "WAITING TO APPLY CHANGES", for almost an hour.. eventually i was impatient, and tried an option change, and hit apply and it got past the screen and fixed it all.
    Once all this was done, it was backing up/synching etc. very quickly.
    Hope that helps anyone else who got stuck more recently than the thread origin!

  • Syncing stops on finding purchased items

    So I have been looking for a solution for this problem for a while now but i can't seem to find any answers.
    Basically every time i sync my iphone 4 into itunes (11.0.1.12) it will sync until it gets to the point where it says "finding purchased items". It then stays at this stage. Also because of this I cannot put any new music onto my iPhone. Most other feed have said something about iBooks and deleting but i dont even have iBooks to start of with...  Any Suggestions?

    I have had the same problem however deleting IBooks did not help and I have been messing with this for days...but  I have found something that appears to work (its copying purchased items now, I'm crossing my fingers). 
    Try this... after plugging in your Ipad, right-click on the Ipad icon, but instead of choosing "transfer purchases", click on "backup".  When I did this, instead of "looking for purchased items", it immediately started "transferring purchased items from Ipad"... and its been running now for 40 minutes.. (I have a quite a few purchased apps), but its not locking,  and the apps copying... .
    hope this helps
    Bob

  • IPod won't sync pass 'finding purchased items'

    I am trying to sync my ipod touch with my music and i have never had a problem until today.  Everything is working fine until i get to finding purchased items then it just frezes.  I have no other applications open other than itunes.  I have not upgraded to iOS 5.  My ipod touch is on version 4.2.1.  Thax for any help.

    To transfer purchased iTunes Store songs from iPod to computer, select the iPod in iTunes.  You can do this from the sidebar.  Click on the iPod under DEVICES. 
    NOTE:  If the iTunes sidebar is not visible, from the menu bar, under View, select Show Sidebar.
    With the iPod selected in iTunes, from the menu bar
    File -> Devices -> Transfer Purchases from "[name of iPod]"
    Alternately, you can re-download previous purchases from the iTunes Store at no cost.  On the iTunes Store Home screen, under QUICK LINKS, click on Purchased.  On the Purchased screen, you can find and download previously purchased songs, including those made on the iPod touch.
    NOTE:  You need to be signed in to the iTunes Store using the same Apple ID used to make the purchases on the iPod touch.
    Also, if you use the same Apple ID on the iPhone, you should be able re-download (at no cost) previous purchases from the iTunes Store, directly on the iPhone.

  • How long for iTunes to 'Find purchased items on iPad' 30 mins so far..

    Started a second synch on my iPad and it has been stuck on 'Finding purchased items on iPad' for 30 minutes now.
    Are new purchased made on the iPad difficult for iTunes to find?

    That is definitely not good! I too have a UK 32GB WiFi iPad bought from the Apple store on Friday but I have faced no problems. Are you sure that you haven't forgotten about a screen protector you've put on or something?
    I suggest you ring Apple support ASAP or even better, take it back to an Apple store!
    In my amatuer opinion, it looks like a coating has started to remove. Have you had it under any exceptional circumstances like extremely high heat or moisture?

  • Since I downloaded iTunes 11, I get a message when syncing my iPod that some of my songs were not copied because they are not authorized on this computer,  I go to Store Authorize This Computer, a message pops up telling me that this computer is already.

    Since I downloaded iTunes 11, I get a message when syncing my iPod that some of my songs were not copied because they are not authorized on this computer,  I go to Store> Authorize This Computer, a message pops up telling me that this computer is already.

    So I am unclear, did you purchase these songs or import them from a cd?
    If you imported them and still have the CD try importing them again and see if they work the delete the others.
    Or if you purchased from itunes re-dowwnload and see if they work. Maybe they are corrupted files and this should resove it.

  • Why ITune no longer finds my IPhone when I plug it in my laptop. This ever since I installed your last update

    Since I installed the last update, ITunes no longer finds my iPhone when it is pluged in my laptop. I can longer sync my calander and Outlook!
    Why is that and can this be fix?

    DEVICE NOT RECOGNISED IN ITUNES
    If you have connected your device to your computer and it does not appear in the side bar in iTunes then for Windows computers read http://support.apple.com/kb/TS1538 or if you have a MAC then read http://support.apple.com/kb/ts1591 for troubleshooting steps.

  • AppleTV with 4.3 doesn't find purchased items

    I'm wondering if anyone else is having this trouble -- I upgraded my AppleTV, and it's working fine, except that it's not showing most of my purchased items. I've got a couple of season passes, and the shows are downloading fine to my Mac. But when I look under "Purchased" on the AppleTV, it shows one old episode and that's it. When I checked "Purchased" on my Mac, it shows everything I would expect to see. I tried signing out of iTunes on my AppleTV and back in, but it didn't make any difference. Any ideas?? Anyone else having this problem? It's pretty frustrating.

    This happened to me as well. I think I read that Apple have started off allowing it for certain shows/certain countries.
    I think this will take some time - but eventually you will be able to see your purchased items when they ease of with the production companies.
    Hope that makes sense.

  • My new Ipad 2 wifi does not charge and itunes does not find my device when pluged into my pc

    My new Ipad 2 wifi does not charge and itunes does not find my device when pluged into my pc. Help

    You should probably start here and go through all of the troubleshooting steps and then report back if you are still having problems.
    http://support.apple.com/kb/TS1538

  • In Itunes I cannot chose MS Outlook when syncing contacts. I can only chose Google contacts, Windows contacts and  Yahoo! Address book. The reply for email and calender is email and calender program cannot be found. Although I have MS Outlook installed an

    In Itunes I cannot chose MS Outlook when syncing contacts for Iphone 4. I can only chose Google contacts, Windows contacts and  Yahoo! Address book. The reply for email and calender is email and calender program cannot be found. Although I have MS Outlook installed and fully operational. Have anyone a solution to this issue?

    Which operating system is on your computer?
    and is itunes up to date
    can you tell whether it worked before?
    think as first step i would reinstall itunes

  • How do I remove iTunes without all my purchased items lost?

    How do I remove iTunes without all my purchased items lost?

    iTunes stores you music in:
    Music\iTunes\iTunes Media...
    This should not be affected by uninstalling iTunes.
    It is always prudent to backup your valuable music.

  • ITunes freezes on my macbook pro when i sync my iphone

    Hi guys --
    I've been following tons of threads to get an answer - can you help?
    Out of nowhere, my iPhone can't sync with iTunes - whenever I plug in my iPhone, iTunes freezes, and I get the rainbow beachball. After a bit, I get a message that my computer is set not to allow synching -- do I want to allow synching? I select yes, and then I'm told this isn't allowed. When I select override, it's still not allowed.
    Here's my specs:
    MacBook Pro (2011, 2.66 GHz Intel Core i7), running OS X 10.9.4
    iTunes 11.3.1
    iPhone 5S, running iOS 7.1.2
    Here's what I've done:
    - repaired disc permissions, and restarted the computer (nothing changed.)
    - followed every suggestion here (iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch) -- including installing updates to both OSs and iTunes, disabled sync (and iTunes STILL freezes), deleted every podcast I had from both my iPhone and laptop, and rebuilt my iTunes library following the instructions that they gave.
    The only other thing I can think to do is to start a new user on this laptop, copy over my music (which is all backed up to an external hard drive, so no biggie - just annoying), and/or reformat my iphone or this computer. Would REALLY love not to do that. Any other suggestions or ideas?

    Hi there,
    I have the same issue as you do, this has been going on for quite a while now (2 months) and I have tried everything, including creating a new user - did not work. Perhaps you might have better luck than I did.
    I really don't understand how this can just start happening for no reason.
    If you have any luck I would be keen to hear how you fixed the problem.
    Good luck!

  • Itunes freezes on the last step when i try to sync my iphone. There is no error message.

    Every time I try to sync my phone itunes freezes on step 6 when its copying the new info to my phone.I have tried deleting and redownloading itunes and I tried to restore my phone but it keeps telling me the session has timed out. I am in the process of getting a new antivirus to see if that is the problem eventhough I doubt it is. Please help I dont know what else to do.

    That would work fine, but my device does not show up on my itunes..
    I've tried everything

Maybe you are looking for

  • How do I stop a notify icon appearing multiple times... then disappear when mouse hovers over them

    Hi, [Re-posted from Outlook Dev Forum] I have an Outlook addin which makes use of a System.Windows.Forms.NotifyIcon to display update message without requiring the user to click Okay to dismiss them...etc. I declare and create it in the addin class (

  • Availability of iPhone in Finland?

    I tried to buy an iPhone at my local electronics shop here in Finland friday October 16th. To my amazement they couldn't deliver. I had to put my name on a waiting list. The salesperson told me that I probably will have to wait several months before

  • How to show someone else has document open on a sharepoint.

    We have an Apple Server with several sharepoints on. If a user saves a document to the server, then two users can open it simultaniously, edit and save the document, whoever saves last becomes the final version. The other persons work is then stored

  • XI and Third party systems are on diff OS which affects File adapter

    Hello, I hav ea sceanrio where XI is on Unix and third party system is on Windows. We are using a file adapter to give data to third party.on third party system os level script reads this file. When ever XI is file adapter is writing file that time o

  • Several random osx 10.4 questions

    hello- i just updated from 10.2 and im having a few problems. 1) i cannot install windows media player or AIM (4.7, for mac). i download the files and they come up as unreadable. is there a solution? 2) is there a way to change the 'short name' of yo