Itunes freezes everytime it "determines gapless playback"

Question

whenever i open my itunes i have to exit the "determining gapless playback" function or it will freeze. the same happens when i add music to my library, and it determines gapless playback, or deterimines album art.
how do i fix this?

Answer 1

thank you! excellent answers to all the questions. although this is a pain for you, at least nothing
b really
alarming appears to be happening with your PC.
okay ... we'll start with the simpler possibilities.
(1) work through this document:
http://docs.info.apple.com/article.html?artnum=93444
(you've already done the repair install trick, but sometimes sterner measures are called for.)
these two references may also be helpful:
http://docs.info.apple.com/article.html?artnum=300252
toonz, "Where to find firmware for your CD/DVD drive", 05:55pm Apr 15, 2005 CDT
(2) and then try this document:
http://docs.info.apple.com/article.html?artnum=93647
... and then a couple from outside the three-point circle:
http://docs.info.apple.com/article.html?artnum=300198
http://docs.info.apple.com/article.html?artnum=301946
if these don't help matters any, we can try poking around your Roxio, your CD drive and your error logs a little more closely.
keep us posted!
love, b