Itunes freezes just prior to software verification during pad/phone upgrade

Hi,
I'm posting this in a few forums to see if I can find an answer. Here's the deal:
Both my iPad and iPhone 3G freeze at the exact same place while performing the upgrade to iOS 4.0.1..freeze just prior to verification of software on devices. What this means to me is that I have to recover them..I tried on my Mac Pro several times, rebooted the machine etc...no luck. So just prior to calling Apple, I thought, what the hay, I'll try it on the iMac...both devices screamed through the process and upgraded/restored/recovered without a hitch. Brought them back to Pro and restored my old settings..fine.
Why?
The only difference with iTunes is that the Mac Pro has all of my music/videos/tvshows...the iMac is basically a clean slate iTunes.
Any suggestions...I don't want to reinstall iTunes on my Pro.
thx
shaun

I spoke to ipod tech support and was told "We do not support itunes. It is only a web based support" Which apparently does not exist.

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Itunes freezes just prior to software verification during pad/phone upgrade

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