ITunes freezes mid-burn

Until recently my iTunes has been able to burn CDs without any problems. However, now whenever I attempt to burn something iTunes freezes and stops responding as soon as it finishes checking the playlist. I've been able to burn CDs using other programs and everything else works perfectly fine. The CDs are HP brand, though I don't think that's the problem.
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
To Be Filled By O.E.M. To Be Filled By O.E.M.
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0), Pfc (2.5.0.204),
UpperFilters: InCDPass (4.2.4.1), GEARAspiWDM (2.0.4.3),
Video Driver: RADEON 9550 \RADEON 9550
SCSI\DiskWDCWD1600JD-22HBB0____08.0, Bus Type SCSI, Bus Address [0,0]
IDE\CdRomHL-DT-STDVD-ROM_GDR8163B_______________0L23___, Bus Type ATA, Bus Address [1,0]
IDE\CdRomHL-DT-STDVDRAM_GSA-4160B_______________A302___, Bus Type ATA, Bus Address [0,0]
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: HL-DT-ST DVDRAM GSA-4160B, Rev A302
Audio CD in drive.
Found 5 songs on CD, playing time 19:47 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:50:07
Track 3, start time 07:54:59
Track 4, start time 11:06:12
Track 5, start time 14:22:07
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 16 24 32 40.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
E: HL-DT-ST DVD-ROM GDR8163B, Rev 0L23
Drive is empty.
The last failed audio CD burn had error code -128(0xffffff80). It happened on drive D: HL-DT-ST DVDRAM GSA-4160B on CDR media at speed 0X.
AMD Athlon Windows XP

A new development if you will. I've found that iTunes WILL burn CDs, just not all of them. The playlist I've been trying to burn causes it to freeze, but an older one still burns fine. So, it'd seem that the problem is with one of my songs, but I'm not getting any error message so I don't know what the problem is. Like I said, I've yet to burn this list so it wouldn't be the seven time limit. All the songs are authorized and play in iTunes and the total length is only 1 hour.

Similar Messages

ITunes Freezes when Burning a Mix

Every time that I attempt to burn a mix CD, using songs that I had previous to using iTunes which are in .mp3 format and some of the music that I have purchased through the store (.m4p) or at a brick-and-mortar store (.m4a) iTunes freezes up and I have to ctrl-alt-delete to shut it down. Please don't tell me that I'm not able to burn CDs featuring a mix of songs that I have purchased and songs I previously owned. I have paid a lot of money to Apple through the iTunes store and I should be allowed to make a compilation if I choose to. Is anyone else experiencing this problem? Its not my burner or Windows because I burned the new Shins' CD (purchased on iTunes) with no problem.
PC Windows XP

Hi everyone on this thread.
I'm glad to see that it isn't just me who has problems JUST with the playlists with the downloaded/purchased tracks on it.
I have been to my PC company and they installed the latest firmware for my motherboard, so I have nothing more to do there.
I have tried everything. I can only assume this is an Itunes 6.0 problem as everything was ok for me until I downloaded that update.
Toonz - can you help me too? Here are my diagnostics:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
eveshamvale MS-7125
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: ASAPIW2K (6.0.2.0), AFS2K (3.1.14.0), PFC (2.5.0.204),
UpperFilters: CDRDRV (6.0.0.0), GEARAspiWDM (2.0.4.3),
Video Driver: RADEON X700 PRO\RADEON X700 PRO
DOT4\Vid03f0&Pid_3e02&DOT4&STOREHPHI11, Bus Type USB
IDE\DiskWDCWD2000JD-00HBC0____________________08.02D08, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSONYCD-RW__CRX230ED____________________4YS1___, Bus Type ATA, Bus Address [3,0]
IDE\CdRomSONYDVD_RW_DW-D22A_____________________BYS2___, Bus Type ATA, Bus Address [2,0]
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: SONY DVD RW DW-D22A, Rev BYS2
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 8 16 24 32 40.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
E: SONY CD-RW CRX230ED, Rev 4YS1
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 10 12 16 24 32 40 48 52.
The drive CDRW speeds are: 4.
Thanks
Jane

Itunes freezes on Burning tab access

When i go to the preferences option under edit, and then select the advanced tab everything works fine. But when i click on the Burning tab my itunes freezes up and i have to log out using the task manager. For as long as i can remember it has always been slow to work but now it just doesn't work at all. I ran out of ideas to fix it. Any advice would be appreciated.
thanks,
triplesports17
Windows XP

triplesports17,
The upper / lower filters in your registry is where it has the queue of CD drivers and the order that it loads them into Windows when you boot. And the order that all CD commands go through the system — all CD commands are passed from driver to driver in this order until it find the driver that wants the command. It's possible to get old, out of date drivers here and have problems with bugs in these drivers because the iTunes CD commands will go through them first on the way to its CD driver. For example, in your case, that AFS2K driver is from a company called Oak Technology that has been out of the CD driver business for years and years. I'm suspicious of that driver in your queue.
Your other two drivers, Pxhelp20 is Sonic Solutions and they're good, I seldom see a problem with them, and GEARAspiWDM is the iTunes CD driver.
So, let's try a quick experiment to see if that's the problem.
On the start menu, click on "run". in the space it provides enter "regedit" without the quotes. This will open the registry editor.
Find the heading HKEYLOCALMACHINE. Click on it.
Find the heading SYSTEM inside it. Click on it.
Find the heading CurrentControlSet. Click
Find the heading Control. Click
Find the heading Class. Click
Find the heading that begins {4D36E965- Click
Go up to the Registry menu and select "Export Registry File... command. Make sure the "Selected Branch" radio button is checked and save that off somewhere that you can find it.
Delete the key named LowerFilter. This will temporarily remove both the Sonic Solutions and the Oak Technologies drivers, but we're going to put them back after the experiment.
Then reboot, and see what iTunes does.
To get the system back to its previous state. Run Regedit again and use the Registry menu -> Import Registry File... command and select the file that you saved off in the first section.

Itunes freezes when burning CDs

Similar post to others here. Since upgrade to IT 6, Itunes freezes when trying to burn some CDs. IT shows as "not-responding" in task manager. Seems to happen when burning CDs with newly downloaded tracks, perhaps in combination with imported tracks. I've tried several suggestions posted here.
- I uninstalled and reinstalled ITunes and Quicktime
- Installed updated BIOS, chipset, and CD R drivers
No luck.
Sometimes if I wait 3-5 minutes it will start the burn. Any suggestions would be appreciated. Log follows.
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Inc. Inspiron 6000
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: ATI MOBILITY RADEON X300\ATI MOBILITY RADEON X300
IDE\DiskHTS548080M9AT00_______________________MG4OA5EA, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskSanDiskImageMate_CF___1.00, Bus Type USB
IDE\CdRomSONYDVD+-RW_DW-D56A____________________PDS7___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
E: SONY DVD+-RW DW-D56A, Rev PDS7
Audio CD in drive.
Found 21 songs on CD, playing time 77:54 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 02:50:05
Track 3, start time 07:36:12
Track 4, start time 13:27:28
Track 5, start time 19:11:63
Track 6, start time 21:29:24
Track 7, start time 26:49:02
Track 8, start time 29:03:12
Track 9, start time 31:23:11
Track 10, start time 35:01:04
Track 11, start time 38:32:46
Track 12, start time 42:02:61
Track 13, start time 45:41:28
Track 14, start time 49:05:39
Track 15, start time 52:11:36
Track 16, start time 55:13:61
Track 17, start time 57:39:64
Track 18, start time 63:30:22
Track 19, start time 65:40:30
Track 20, start time 69:21:14
Track 21, start time 73:21:42
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 10 12 16 20.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
The last failed audio CD burn had error code -128(0xffffff80). It happened on drive E: SONY DVD+-RW DW-D56A on CDR media at speed 0X.

hi David!
The computer just freezes and according to Task Manager, iTunes takes 100% of the computer's resources.
Help! Any suggestions?
first let's try a
b repair install.
go to your add/remove programs, select itunes, click "change/remove" and then select "repair".
if no joy with that, let's try working through some of the other usual suspects:
http://docs.info.apple.com/article.html?artnum=93360
http://docs.info.apple.com/article.html?artnum=93286
these resources might also be useful:
http://docs.info.apple.com/article.html?artnum=300252
toonz, "Where to find firmware for your CD/DVD drive", 05:55pm Apr 15, 2005 CDT
keep us posted on your progress.
love, b

ITunes freezes mid sync

I have Windows Vista and the iPhone 3g. I updated to iTunes 10.1.2 yesterday after it had been installed I tried to sync my iTunes to my iPhone, but the everytime I try to do this it stops mid sync. It starts normal and throughout the whole process my phone says that it is syncing but during step 3/5 it freezes in the same spot and won't finish the sync. I have to unplug my phone and close out iTunes. I'm getting super frusterated so if anyone has any idea what's going on please let me know.
I also ran a diagnostics sync test and it came back normal so I'm assuming this isn't a syncing issue as much as it is an iTunes issue.

Can you see what step 3 exactly is? If you watch closely, iTunes mentions the steps underneath the progress bar.
My steps are 1st backup, 2nd contacts, calendars, bookmarks, notes, 3rd apps from and to the computer, 4th was too fast, couldn't read what it said, and finally photos as step 5.
So, there must be something going wrong during the app sync. Did you check your restrictions on the phone, to make sure installing apps or removing them is not restricted?
Did you check your security software settings? iTunes may need to contact Apple during the sync process as well. http://support.apple.com/kb/TS3125

IPod touch : iTunes freezing mid-synch

Suddenly iTunes is freezing whilst attempting to update Farmville app. to my IPod Touch 3. The consequence is every open function on my PC is frozen, nothing, including iTunes can be closed, iTunes is reporting a 408+ hour synch time, and I must force shutdown the computer.

Try theis. Although the link is for Win7 and Vista, it incldes a link for XP.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
If that doe not work you might want to consider deleting the Farmville App from either of both the computer and iPod.

Itunes freezes when syncing ipod classic 160GB

I just downloaded the new itunes 1.6.1 and everytime i try to sync my ipod classic it gets about a tenth of the way through syncing the songs then completely freezes, i have to exit using task manager and it leaves me with no songs on my ipod. I've tried resetting my ipod and such but none of it has worked, i've spent the last 3 hours looking for a solution but there is nothing out there, please help!!!

Try connecting the iPod Classic to a different USB port set (like the ones on the back of your PC), and make sure you're connecting it directly to the PC, not through a USB hub (like the ones built into keyboards or monitors). If iTunes still freezes, run Windows Update and make sure you update all of the hardware drivers for your PC, especially ones marked "Chipset" or "USB Controller". Frequently, when iTunes freezes mid-sync with a USB device, it's because of an error with your USB controller or that set of ports. The steps above should get you syncing properly again.
If that doesn't work, try connecting your iPod Classic to another PC and sync some songs to it. If iTunes freezes there as well, it may be a problem with your iPod Classic (unlikely, but possible), and would warrant a Genius Bar appointment.
Hope this helps.

Why does iTunes freeze when I try to burn cds?

Hi, when I try to burn cds, iTunes freezes. I have a Sony CD-RW CRX175A and I have been assured by Sony that I'm running the latest firmware.
I was able to burn cds no problem two weeks ago. Then I removed an external hard drive and then plugged it back in later. To do this, I clicked an icon in the toolbar entitled "Safely Remove Hardware" and I'm wondering if I "removed" my cd burner or something. This is the only thing I can think of.
Regardless of what I wrote above, can anyone help me? I teach dance and not being able to burn cds in iTunes is making life difficult. THANK YOU!!!
Here's the CD Diagnostics:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
MSI MS-6380E
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0), AFS2K (3.1.20.0),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce4 MX 440\GeForce4 MX 440
IDE\DiskMAXTOR6L020J1_________________________A93.0500, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskHP_____psc_2410_______1.00, Bus Type USB
USBSTOR\DiskMaxtor4G120J6_________GAK8, Bus Type USB
IDE\CdRom52XCD-ROM______________________________1.5C___, Bus Type ATA, Bus Address [0,0]
USBSTOR\CdRomSONY___CD-RW__CRX175A_1.0h, Bus Type USB
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Check the Windows Update website to verify that you have the latest service packs and patches for your OS. Service packs affect the performance of USB and firewire CD / DVD drives.
Current user is administrator.
D: 52X CD-ROM, Rev 1.5C
Drive is empty.
G: SONY CD-RW CRX175A, Rev 1.0h
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 1 2 4 8 10 12 16.
The drive CDRW speeds are: 1 2 4 8.
The last failed audio CD burn had error code -128(0xffffff80). It happened on drive on -128(0xffffff80) media at speed 0X.

bump
Please help me if you can. Thankfully I can still burn cds no problem with Windows Media Player. For some reason iTunes just can't make it happen. I have tried reinstalling iTunes and I know I have the latest drivers for my cd burner. Any suggestions?
Thank you,
Truman

Itunes freezes when I attempt to burn CD from playlist

When I try to burn a CD from a playlist, all goes well until I click on to the pulsating "Burn Disc" Icon. Then, itunes freezes. I cannot execute any function at that point other than to use Windows Task Manager to shut down itunes. I read the posts in this section and tried the remedy of installing the GEAR installer to remove gearsec.exe and GEARSEC security with GEARsoftware. Contrary to the instructions, the software never asked me if I wanted gearsec.exe removed. That didn't solve the problem. This is a new problem that I did not experience in the past as I have burned several CD's from itunes before. I am now using itunes version 4.9.0.17 with Windows XP (Home Edition) with SP2. I will appreciate any directions that you can give me to correct this problem. Below are the results of my CD Diagnostic Check that I ran through itunes:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
iTunes 4.9.0.17
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: Cdr4_xp (7.1.0.190),
UpperFilters: GEARAspiWDM (2.0.4.3), Cdralw2k (7.1.0.189), pwd_2k (7.1.0.189),
Video Driver: NVIDIA GeForce FX 5200 GeForce FX 5200
Check the website of your computer manufacturer or video card vendor to verify that you have the latest video drivers.
IDE\DiskST380011A______________________________3.16___, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskHDS722516VLAT20___________, Bus Type USB
IDE\CdRomJLMSDVD-ROM_XJ-HD166___________________DD05___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomNEC_DVD+RW_ND-1100A____________________10FD___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some Dell computers need an update to the ATA bus driver before iTunes recognizes CDs. If you have a Dell computer, check the Dell support website for details.
D: JLMS DVD-ROM XJ-HD166, Rev DD05
Audio CD in drive.
Found 15 songs on CD, playing time 28:41 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 00:30:60
Track 3, start time 01:32:42
Track 4, start time 03:24:07
Track 5, start time 05:04:68
Track 6, start time 06:51:51
Track 7, start time 10:02:35
Track 8, start time 12:02:37
Track 9, start time 14:38:49
Track 10, start time 17:10:39
Track 11, start time 18:57:12
Track 12, start time 20:32:00
Track 13, start time 22:57:07
Track 14, start time 25:21:43
Track 15, start time 27:20:53
Check the website of your computer or drive manufacturer to verify that you have the latest firmware for your CD / DVD drive.
Audio CD reading succeeded.
E: _NEC DVD+RW ND-1100A, Rev 10FD
Audio CD in drive.
Found 13 songs on CD, playing time 37:52 on Audio CD.
Track 1, start time 00:02:32
Track 2, start time 02:58:60
Track 3, start time 05:27:55
Track 4, start time 08:25:27
Track 5, start time 11:36:02
Track 6, start time 14:41:42
Track 7, start time 17:29:22
Track 8, start time 20:01:00
Track 9, start time 23:28:72
Track 10, start time 26:57:50
Track 11, start time 29:06:60
Track 12, start time 32:20:50
Track 13, start time 34:32:15
Check the website of your computer or drive manufacturer to verify that you have the latest firmware for your CD / DVD drive.
Audio CD reading succeeded.
Thanks.

hi Robert!
I am using Roxio Easy Media Creator 7. (version 7.1.1.189 to be precise). I have no other CD burning software but I do have an Iomega external hard drive connected USP2. The software that comes with that is Iomega Automatic Backup v3.2.
no, i can't find anything relevant to do with conflicts with those packages. I'm not sure it's worth trying to uninstall 7.1 just to see what happens. (given that it's actually
b working
at the moment.)
curses. okay, at this point in time, all i can suggest is to start wading through our sea of documentation on burning problems. i believe you've already seen some of this, so apologies in advance:
b noir, "error codes" #4, 08:56am Aug 25, 2005
and then it's into the holding pattern ... keep checking the links to Apple docs, because they get updated. keep refreshing the thread with a post every now and then, in case we've been able to accumulate some more relevant working wisdom on the forums.
sorry i couldn't be of more help.
love, b

ITunes freezes when I try to burn a CD

When I try to burn a CD, iTunes freezes (with no error message) and I have to use Task Manager to close it. It also freezes when I click on the "Burn" tab in Properties and I have to use Task Manager to close it. I have tried to run CD Diagnostics (without a CD in it as instructed on other threads), but it locks up. Everything else on iTunes works, I have uninstalled iTunes and reinstalled it, and I have checked and updated all Windows updates.
Any help would be really appreciated!!

I need more information about your hardware configuration. Please run the iTunes Help menu -> Run CD diagnostics and post the output here.

After update itunes freezes will not burn playlist to disc

After I updated to the latest itunes, I cannot burn a playlist to a cd: message is Disc drive or software not found then itunes freezes up so I have to force close and start over. Any one else have this problem? Any ideas on how to fix?

after update mine now freezes when i switch to miniplayer, download apps, halfway though a song. in short it's unusable.
hope i can find a way to do a roll-back.

ITunes freezes when I click on "burn" - CD diagnostics attached

iTunes freezes when I click on "burn" CD, or when I click on the "burning" tab in Edit, Properties, Advanced. I have to then use Task Manager to get out of iTunes then.
I ran a CD diagnostic and the results are below:
Dell Computer Corporation Dimension 2400
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0), MxlW2k (1.0.1.109),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller\Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
IDE\DiskST380011A______________________________3.16___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomLite-OnLTN486S_48x_Max_________________YDS6___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSAMSUOG!CE-S/SW!SW-349F!_______________R703___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
E: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
The last failed audio CD burn had error code -128(0xffffff80). It happened on drive on -128(0xffffff80) media at speed 0X.
Can anyone help?

Thanks for your question.
My system has all of the updates and drivers. The problem stated when I upgraded iTunes.
Are you suggesting that because of that, I need to upgrade to Windows XP?
Many people are having the same problem as I, and they already have Windows XP....so I doubt that is the problem.
My question is:
Where can I find an older revision of iTunes? At least then we could use our burners until apple fixes this bug, and then upgrade.
Thanks again,
oxford

My iTunes freezes and crashes whenever I try to burn a CD

It hits about a quarter way through the progress bar for preparing the playlist to be burned, and then iTunes freezes and quits every single time. Help?

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

ITunes freezes when I click burn disc

I've been a fan of iTunes since it came out, however, it's pretty worthless if I can't play my music in my car. I haven't been able to burn CDs for quite a while now. I can't pinpoint exactly when it stopped burning CDs but someone suggested that it was because of something in Windows Service Pack 2. I don't know. When I click burn disc, iTunes immediately freezes and I have to close it in the task manager. Also, if I go to edit preferences, and click on the burning tab, iTunes freezes, same situation. If anyone has any ideas how to remedy the problem, would you please let me know. I've already done two clean reinstalls to no avail.
- Craig

hi Craig!
drat. i was hoping that you had one of the Dell "two minute" hangs, which often seemed to be cleared up by heading to Dell to stock up on recent updates.
how about the rest of your CD diagnostics? have you followed up on any other recommendations made about checking your chipset or video driver or so forth?
if no joy with that, head here to check for other documentation and to submit your CD diagnostics to Apple:
http://www.apple.com/support/itunes/windows/cddiagnostics/
and keep periodically refreshing your thread here with another post. (if there have been any developments in the meantime, some informed passerby might be able to give you updated news.)
love, b

ITunes freezes when trying to access "burning" tab in advanced preferences

iTunes freezes when trying to access "burning" tab in advanced preferences and also when attempting to hit burn cd button in lower left corner.

Thank you SO much!!! This is Exactly the problem I was having. I have spent untold hours in the last couple of days trying to resolve not only iTunes freezing up, but my network connectivity went bust as well. I like Blink so I'm undecided about whether to uninstall it yet, so I just disabled all of its firewall settings, and presto!... I can not only get my CD/DVD player to read and burn CD's, but iTunes and my computer remain functional. I got my computer to reconnect to the internet by doing a System Restore at a point prior to my trying to burn a CD. Thanks again so much. You saved my entire week!

ITunes freezes mid-burn

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