ITunes freezes on 'Accessing Store'

Anyone else having trouble with the Store? Bought a new 30G to replace my G2, loaded up fine, no problem, store worked earlier, now it just freezes on 'accessing store'.

I havd solved this one by reading a previous posting which recommended uninstall and installing version 7.2 from web site httop://filehippo.com/download_itunes/?2736
Thanks to original poster

Similar Messages

ITunes freezes when accessing store

okay, this is driving me crazy...
I can sign into the store, but cannot access anything further without iTunes getting the SBOD.
when connecting to the store, the progress bar gets all the way and then nothing.
The throubleshooting steps I've done are:
Trashed preferences
Trashed cache files from ~/Library/Caches, /Library/Caches and /System/Library/Caches
Tried a different user account...even the root user account.
Uninstalled and reinstalled iTunes
Turned off IPv6
Anyone have any other suggestions. didn't start happening until I installed Snow Leopard, yet SL is installed on my home computer and works fine.
Thanks!

I have the same problem (specifically when trying to download music) it is realllly grinding my gears.

Itunes is stuck accessing store? Windows 7 64 bit, just did 10.6.1.7 upgrade

Itunes is stuck accessing store . Windows 7 64 bit just upgraded to 10.6.1.7 , tried uninstall and trind winsock reset neither worked

Try here:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
You seem to have an iTunes problem and not an iPod problem. The iTunes forum is likely a better forum to post in.

ITunes freezes because of store download (?)

I've been trying for days to resolve a frustrating issue. Because of being disconnected from internet during a tv show download off of iTunes store, the downloading process didn't complete.
Since then, every time I sign on to iTunes, everything is ok for a few seconds, and then, when apparently the downloading continues for this tv show purchase, the entire iTunes program freezes.
I don't have but 3-5 seconds before it freezes so I can't do anything to access iTunes to attempt a resolution. I have iTunes 7.0.1
Dell Insp 6000 Windows XP

Really? No one else has this problem?
That's alarming..

Itunes crashes when accessing Store, also Iphoto won't open

This problem occurred after I had a Genius bar repair on the screen and bezel. Iphoto will not open despite rebuilding the library or trying to open from an entirely new library, or from a new user (error says kern protection failure). Itunes crashes whenever I try to access the Itunes Store with the following report, although it seems to update Genius with no problem. Please help; I've done numerous permissions repairs with and without the install disk, tried replacing both programs with previous versions from Time Machine, and don't know what to do now (I'm running Snow Leopard).
Process:
iTunes [4677]
Path:
/Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:
com.apple.iTunes
Version:
10.5.1 (10.5.1)
Build Info:
iTunes-10514201~1
Code Type:
X86 (Native)
Parent Process: launchd [497]
Date/Time:
2012-05-09 14:11:54.935 +0200
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:
115237 sec
Crashes Since Last Report:
5
Per-App Interval Since Last Report: 512 sec
Per-App Crashes Since Last Report:   1
Anonymous UUID:
79960AFD-9584-4C5E-9A3D-E7236FA985D0
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000096
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0   com.apple.QuickTime
0x96b5c91e SetTimeBaseRate_priv + 12
1   com.apple.QuickTime
0x96b4edcd QTGetWallClockTimeBase_priv + 109
2   com.apple.QuickTime
0x96b4ecf9 AssureThreadTopLevelIdleManagerExists + 45
3   com.apple.QuickTime
0x96b4ec21 QTGetTimeUntilNextTask_priv + 60
4   com.apple.QuickTime
0x96b4ebd9 QTGetTimeUntilNextTask + 29
5   com.apple.QTKit
0x99314681 +[QTMovie_QuickTime idleAllMovies:] + 457
6   com.apple.Foundation
0x97968484 __NSFireTimer + 141
7   com.apple.CoreFoundation
0x981eda3b __CFRunLoopRun + 8059
8   com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
9   com.apple.CoreFoundation
0x981eb1f1 CFRunLoopRunInMode + 97
10 com.apple.HIToolbox
0x97633e04 RunCurrentEventLoopInMode + 392
11 com.apple.HIToolbox
0x97633bb9 ReceiveNextEventCommon + 354
12 com.apple.HIToolbox
0x97633a3e BlockUntilNextEventMatchingListInMode + 81
13 com.apple.AppKit
0x94c51595 _DPSNextEvent + 847
14 com.apple.AppKit
0x94c50dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
15 com.apple.AppKit
0x94c131f3 -[NSApplication run] + 821
16 com.apple.iTunes
0x00004a1e 0x1000 + 14878
17 com.apple.iTunes
0x00004889 0x1000 + 14473
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0   libSystem.B.dylib
0x9a429382 kevent + 10
1   libSystem.B.dylib
0x9a429a9c _dispatch_mgr_invoke + 215
2   libSystem.B.dylib
0x9a428f59 _dispatch_queue_invoke + 163
3   libSystem.B.dylib
0x9a428cfe _dispatch_worker_thread2 + 240
4   libSystem.B.dylib
0x9a428781 _pthread_wqthread + 390
5   libSystem.B.dylib
0x9a4285c6 start_wqthread + 30
Thread 2:
0   libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1   libSystem.B.dylib
0x9a403267 mach_msg + 68
2   com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3   com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4   com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5   com.apple.iTunes
0x0000b1be 0x1000 + 41406
6   com.apple.iTunes
0x008452f9 0x1000 + 8667897
7   libSystem.B.dylib
0x9a430259 _pthread_start + 345
8   libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 3:
0   libSystem.B.dylib
0x9a430aa2 __semwait_signal + 10
1   libSystem.B.dylib
0x9a43075e _pthread_cond_wait + 1191
2   libSystem.B.dylib
0x9a4323f8 pthread_cond_wait$UNIX2003 + 73
3   com.apple.iTunes
0x0000b399 0x1000 + 41881
4   com.apple.iTunes
0x00021909 0x1000 + 133385
5   com.apple.iTunes
0x008452f9 0x1000 + 8667897
6   libSystem.B.dylib
0x9a430259 _pthread_start + 345
7   libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 4:
0   libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1   libSystem.B.dylib
0x9a403267 mach_msg + 68
2   com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3   com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4   com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5   com.apple.iTunes
0x0003fa0c 0x1000 + 256524
6   com.apple.iTunes
0x008452f9 0x1000 + 8667897
7   libSystem.B.dylib
0x9a430259 _pthread_start + 345
8   libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 5:
0   libSystem.B.dylib
0x9a430aa2 __semwait_signal + 10
1   libSystem.B.dylib
0x9a43075e _pthread_cond_wait + 1191
2   libSystem.B.dylib
0x9a4323f8 pthread_cond_wait$UNIX2003 + 73
3   com.apple.iTunes
0x0000b399 0x1000 + 41881
4   com.apple.iTunes
0x0000b2b0 0x1000 + 41648
5   com.apple.iTunes
0x0000b133 0x1000 + 41267
6   com.apple.iTunes
0x00930093 0x1000 + 9629843
7   com.apple.iTunes
0x009300bd 0x1000 + 9629885
8   com.apple.iTunes
0x008452f9 0x1000 + 8667897
9   libSystem.B.dylib
0x9a430259 _pthread_start + 345
10 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 6:
0   libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1   libSystem.B.dylib
0x9a403267 mach_msg + 68
2   com.apple.iTunes
0x0014b989 0x1000 + 1354121
3   com.apple.iTunes
0x00054bc3 0x1000 + 342979
4   com.apple.iTunes
0x0014c4f6 0x1000 + 1357046
5   com.apple.iTunes
0x0092eb9a 0x1000 + 9624474
6   com.apple.iTunes
0x00931a50 0x1000 + 9636432
7   com.apple.iTunes
0x0013e334 0x1000 + 1299252
8   libSystem.B.dylib
0x9a430259 _pthread_start + 345
9   libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 7: com.apple.CFSocket.private
0   libSystem.B.dylib
0x9a421ac6 select$DARWIN_EXTSN + 10
1   com.apple.CoreFoundation
0x9822bc53 __CFSocketManager + 1091
2   libSystem.B.dylib
0x9a430259 _pthread_start + 345
3   libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 8:
0   libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1   libSystem.B.dylib
0x9a403267 mach_msg + 68
2   com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3   com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4   com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5   com.apple.iTunes
0x0000b1be 0x1000 + 41406
6   com.apple.iTunes
0x008452f9 0x1000 + 8667897
7   libSystem.B.dylib
0x9a430259 _pthread_start + 345
8   libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 9:
0   libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1   libSystem.B.dylib
0x9a403267 mach_msg + 68
2   com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3   com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4   com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5   com.apple.iTunes
0x0000b1be 0x1000 + 41406
6   com.apple.iTunes
0x008452f9 0x1000 + 8667897
7   libSystem.B.dylib
0x9a430259 _pthread_start + 345
8   libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 10:
0   libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1   libSystem.B.dylib
0x9a403267 mach_msg + 68
2   com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3   com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4   com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5   com.apple.iTunes
0x0000b1be 0x1000 + 41406
6   com.apple.iTunes
0x008452f9 0x1000 + 8667897
7   libSystem.B.dylib
0x9a430259 _pthread_start + 345
8   libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 11:
0   libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1   libSystem.B.dylib
0x9a403267 mach_msg + 68
2   com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3   com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4   com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5   com.apple.iTunes
0x0000b1be 0x1000 + 41406
6   com.apple.iTunes
0x008452f9 0x1000 + 8667897
7   libSystem.B.dylib
0x9a430259 _pthread_start + 345
8   libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 12:
0   libSystem.B.dylib
0x9a430aa2 __semwait_signal + 10
1   libSystem.B.dylib
0x9a43075e _pthread_cond_wait + 1191
2   libSystem.B.dylib
0x9a4323f8 pthread_cond_wait$UNIX2003 + 73
3   com.apple.iTunes
0x000525dd 0x1000 + 333277
4   com.apple.iTunes
0x00052499 0x1000 + 332953
5   com.apple.iTunes
0x00052435 0x1000 + 332853
6   com.apple.iTunes
0x00052288 0x1000 + 332424
7   com.apple.iTunes
0x008452f9 0x1000 + 8667897
8   libSystem.B.dylib
0x9a430259 _pthread_start + 345
9   libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 13:
0   libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1   libSystem.B.dylib
0x9a403267 mach_msg + 68
2   com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3   com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4   com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5   com.apple.iTunes
0x0000b1be 0x1000 + 41406
6   com.apple.iTunes
0x008452f9 0x1000 + 8667897
7   libSystem.B.dylib
0x9a430259 _pthread_start + 345
8   libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 14:
0   libSystem.B.dylib
0x9a402afa mach_msg_trap + 10
1   libSystem.B.dylib
0x9a403267 mach_msg + 68
2   com.apple.CoreFoundation
0x981ec2df __CFRunLoopRun + 2079
3   com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
4   com.apple.CoreFoundation
0x981f1304 CFRunLoopRun + 84
5   com.apple.iTunes
0x0000b1be 0x1000 + 41406
6   com.apple.iTunes
0x008452f9 0x1000 + 8667897
7   libSystem.B.dylib
0x9a430259 _pthread_start + 345
8   libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 15:
0   libSystem.B.dylib
0x9a428412 __workq_kernreturn + 10
1   libSystem.B.dylib
0x9a4289a8 _pthread_wqthread + 941
2   libSystem.B.dylib
0x9a4285c6 start_wqthread + 30
Thread 16:
0   libSystem.B.dylib
0x9a428412 __workq_kernreturn + 10
1   libSystem.B.dylib
0x9a4289a8 _pthread_wqthread + 941
2   libSystem.B.dylib
0x9a4285c6 start_wqthread + 30
Thread 17:
0   libSystem.B.dylib
0x9a428412 __workq_kernreturn + 10
1   libSystem.B.dylib
0x9a4289a8 _pthread_wqthread + 941
2   libSystem.B.dylib
0x9a4285c6 start_wqthread + 30
Thread 18: WebCore: LocalStorage
0   libSystem.B.dylib
0x9a430aa2 __semwait_signal + 10
1   libSystem.B.dylib
0x9a43075e _pthread_cond_wait + 1191
2   libSystem.B.dylib
0x9a4323f8 pthread_cond_wait$UNIX2003 + 73
3   com.apple.JavaScriptCore
0x902122d1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
4   libSystem.B.dylib
0x9a430259 _pthread_start + 345
5   libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 19:
0   com.apple.CFNetwork
0x95b26fb3 cfNetworkConstantMap() + 2454
1   com.apple.CFNetwork
0x95b29fac HTTPReadFilter::streamSetProperty(__CFReadStream*, __CFString const*, void const*) + 46
2   com.apple.CFNetwork
0x95b26316 CFNetworkReadStream::httpStreamSetProperty(__CFReadStream*, __CFString const*, void const*, void*) + 38
3   com.apple.CoreFoundation
0x98276925 _CFStreamSetProperty + 53
4   com.apple.CoreFoundation
0x982769c3 CFReadStreamSetProperty + 131
5   com.apple.CFNetwork
0x95b3180d HTTPNetStreamInfo::streamSetProperty(__CFReadStream*, __CFString const*, void const*) + 289
6   com.apple.CFNetwork
0x95b26316 CFNetworkReadStream::httpStreamSetProperty(__CFReadStream*, __CFString const*, void const*, void*) + 38
7   com.apple.CoreFoundation
0x98276925 _CFStreamSetProperty + 53
8   com.apple.CoreFoundation
0x982769c3 CFReadStreamSetProperty + 131
9   com.apple.CFNetwork
0x95b3300a SocketStream::setHandshakeInterception(__CFReadStream*, unsigned char (*)(void const*, __CFArray const*), void const*) + 164
10 com.apple.CFNetwork
0x95b7fa48 HTTPProtocol::useNetConnectionForRequest(__CFNetConnection*, __CFHTTPMessage*, unsigned char) + 310
11 com.apple.CFNetwork
0x95b83840 HTTPConnectionCacheEntry::enqueueRequestForProtocol(HTTPProtocol*, __CFHTTPMessage*) + 356
12 com.apple.CFNetwork
0x95b817e2 HTTPConnectionCache::EnqueueRequestForProtocol(HTTPProtocol*, __CFHTTPMessage*) + 198
13 com.apple.CFNetwork
0x95b123d8 HTTPProtocol::createStream() + 1404
14 com.apple.CFNetwork
0x95b11e4d HTTPProtocol::createAndOpenStream() + 71
15 com.apple.CFNetwork
0x95b10118 URLConnectionLoader::loaderScheduleOriginLoad(_CFURLRequest const*) + 344
16 com.apple.CFNetwork
0x95b0bdae URLConnectionLoader::loaderScheduleLoad(_CFURLRequest const*) + 626
17 com.apple.CFNetwork
0x95b90a1b URLConnectionLoader::LoaderConnectionEventQueue::processAllEventsAndConsumePayl oad(XConnectionEventInfo<XLoaderEvent, XLoaderEventParams>*, long) + 307
18 com.apple.CFNetwork
0x95b0ba4d URLConnectionLoader::processEvents() + 93
19 com.apple.CFNetwork
0x95b09987 MultiplexerSource::perform() + 183
20 com.apple.CoreFoundation
0x981ee42b __CFRunLoopDoSources0 + 1563
21 com.apple.CoreFoundation
0x981ebeef __CFRunLoopRun + 1071
22 com.apple.CoreFoundation
0x981eb3c4 CFRunLoopRunSpecific + 452
23 com.apple.CoreFoundation
0x981eb1f1 CFRunLoopRunInMode + 97
24 com.apple.Foundation
0x97973224 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
25 com.apple.Foundation
0x9793a4c4 -[NSThread main] + 45
26 com.apple.Foundation
0x9793a474 __NSThread__main__ + 1499
27 libSystem.B.dylib
0x9a430259 _pthread_start + 345
28 libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 20: JavaScriptCore::Marking
0   libSystem.B.dylib
0x9a430aa2 __semwait_signal + 10
1   libSystem.B.dylib
0x9a43075e _pthread_cond_wait + 1191
2   libSystem.B.dylib
0x9a4323f8 pthread_cond_wait$UNIX2003 + 73
Thread 21: JavaScriptCore::BlockFree
0   libSystem.B.dylib
0x9a430aa2 __semwait_signal + 10
1   libSystem.B.dylib
0x9a43075e _pthread_cond_wait + 1191
2   libSystem.B.dylib
0x9a4302b1 pthread_cond_timedwait$UNIX2003 + 72
3   com.apple.JavaScriptCore
0x9021231c ***::ThreadCondition::timedWait(***::Mutex&, double) + 156
Thread 22: WebCore: LocalStorage
0   libSystem.B.dylib
0x9a430aa2 __semwait_signal + 10
1   libSystem.B.dylib
0x9a43075e _pthread_cond_wait + 1191
2   libSystem.B.dylib
0x9a4323f8 pthread_cond_wait$UNIX2003 + 73
3   com.apple.JavaScriptCore
0x902122d1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
4   libSystem.B.dylib
0x9a430259 _pthread_start + 345
5   libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 23:
0   libSystem.B.dylib
0x9a402b5a semaphore_timedwait_signal_trap + 10
1   libSystem.B.dylib
0x9a4306e1 _pthread_cond_wait + 1066
2   libSystem.B.dylib
0x9a45f5a8 pthread_cond_timedwait_relative_np + 47
3   com.apple.CoreVideo
0x9090e7a6 CVDisplayLink::waitUntil(unsigned long long) + 386
4   com.apple.CoreVideo
0x9090d5eb CVDisplayLink::runIOThread() + 741
5   com.apple.CoreVideo
0x9090d2ea startIOThread(void*) + 156
6   libSystem.B.dylib
0x9a430259 _pthread_start + 345
7   libSystem.B.dylib
0x9a4300de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x96b4ed6e ecx: 0x0037c940 edx: 0x003f0200
edi: 0x00000000 esi: 0xa097f760 ebp: 0xbfffe738 esp: 0xbfffe6f0
   ss: 0x0000001f efl: 0x00010286 eip: 0x96b5c91e   cs: 0x00000017
   ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
cr2: 0x00000096
Binary Images:
0x1000 -   0xfaffcb com.apple.iTunes 10.5.1 (10.5.1) <A6BB0EB3-ECC0-0EE6-2467-FDC5CD0B4063> /Applications/iTunes.app/Contents/MacOS/iTunes
0x11f8000 - 0x1273fef com.apple.iTunes.iPodUpdater 10.4 (10.4) <625F3334-AE98-A063-F594-D6E02596D4C7> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x12b8000 - 0x12ddff7 com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x1305000 - 0x130aff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x1310000 - 0x15ecfe7 +libgnsdk_dsp.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <E468D2B0-295A-D520-C02A-5383413B5DDE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x160e000 - 0x1641fe7 +libgnsdk_musicid.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <F6487E48-3B93-7C89-7734-85600749661D> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x164e000 - 0x1718fe7 +libgnsdk_sdkmanager.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <70001144-C144-B6D7-3CA9-836ACD97CE9F> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x172f000 - 0x1771fe7 +libgnsdk_submit.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <AB1597CE-FBAC-6C05-330E-879EDD036C94> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x1776000 - 0x17bbff7 com.apple.CoreMedia.AVCFSupport 1.0 (705.24.4) <FAEC8CE1-BF17-B566-38E3-98E97C2403CE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/CoreMedia.fr amework/Versions/A/CoreMedia
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Hey Dunndw!
I have a couple of articles that may help you troubleshoot this issue. First, we can address it as an unexpected quit in iTunes, and use this article for troubleshooting:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
You could also address it as an issue with contacting the iTunes Store, and use this article to troubleshoot:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for coming to the Apple Support Communities!
Regards,
Braden

I have windows vista and can open itunes but cannot access store anymore it tries but stops like it's stuck no message comes up .I would be grateful of any help. thankyou

I have windows vista and can access my itune downloads but when I try to access the store it thinks about it and then stops - the bar is stuck halfway across. I get no message come up. Desperate to access the store but am at a loss what to do. I am a novice on the computer so an idiot's guide for me would be welcome. many thanks, regards Lesley

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

TS1717 iTunes freezing when accessing Media folder located on NAS

I'm running the latest version of iTunes on Windows 7 (64bit)
this
My Media is located on a QNAP TS412 NAS.
I have a desktop machine that accesses the Media without issue.
However, when I launch iTunes on my laptop after a short while the application will freeze.
If however, I point iTunes to a media folder on the local hard drive no problems are encountered. Any ideas?

The following topics appear to relate to the same problem:
http://discussions.apple.com/message.jspa?messageID=7559249#7559249
http://discussions.apple.com/thread.jspa?messageID=7620447&#7620447
Like the poster in the second thread, I'm most disinclined to trash the folder as it has all my music from years of collecting on it!
The Finder behaviour is like this:
In Icon view, you can see the two sparsebundles and the Media folder, but clicking on the Media folder causes it to disappear.
In List view, the Media folder is simply not visible.
In Column view, the Media folder is visible but clicking on it reverts the focus back to the root level of the drive. The Media folder icon flashes momentarily and reappears.

Itunes working cannot access store port busyAsk your question.

I have itunes working and safari working, but when trying to access the store a message comes up every time I try that says port is busy try again.

Is that on a Mac system or a Windows system, Maggie?

Itunes freezes when accessing gracenote

when i select multiple items for itunes to get cd track names, it freezes. when i only select one or two items at a time, it tells me that gracenote doesn't have any info for those tracks and puts an exclamation point next to the track. i only started having this problem when i updated to 7.3.2.6. any ideas on how to fix the problem?

I have the same problem (specifically when trying to download music) it is realllly grinding my gears.

Freeze while accessing iTunes Store

When it try to use column browser to search for podcasts iTunes freezes while "accessing iTunes Store" and I have to force quit iTunes. Why is this?

No error messages are given. It will either freeze while saying "Accessing iTunes Store," or without saying anything at all.
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Does anyone experience their iTunes freezing when it's accessing the itunes store or if you try to log out? I have a pc with windows 7 32 bit

Does anyone experience their iTunes freezing when it's accessing the itunes store or if you try to log out? I have a pc with windows 7 32 bit

You must have gone to the old microsoft post.
Here is the link:
http://support.microsoft.com/kb/2438651

ITunes freezes then crash when accessing iTunes store

I have this problem since a couple of weeks ago.
When I try to go in the iTunes store, iTunes freezes, then it closes unexpectedly (it takes a couple of minutes to close).
I don't get an error message but it slows down my computer a lot.
iTunes version 10.3
Using iPod Touch & iPhone 4 on it (crashes occur whenever my devices are connected or not)
Windows XP (up-to-date)
Videocard NVIDIA GeForce GTX 560 Ti (latest driver installed - 275.33)
Antivirus bundle : Norton 360 Premier Edition (up-to-date)
I tried searching for an answer, but the only things repeated as a solution is the "videocard driver" and mine is the latest NVIDIA version.
So I'm lost and, let's say, very unhappy as I cannot search or download anything.
Any help would be welcome.

It seems that no one at Apple is willing to start working on this as I haven't had any feedback from them...
This is disappointing.

ITunes freezes when I open the store

Ever since I downloaded the latest iTunes, it freezes when I try to open the store. I tried uninstalling/reinstalling, but it didn't fix the problem (as I have found in the past usually works when I have a problem with iTunes). I have no idea why it's doing this or what I can do to fix it. I received a lot of iTunes gift cards for Christmas and would loove to be able to actually use them. Any ideas? Thanks.

EDIT: I've re-installed twice now. After re-installing iTunes froze for about 10 minutes before it opened the "Welcome to iTunes" window. It appears to be able to access store pages, just not without freezing for 10min. at a time for every single thing I enter or click (including 10min. per character I type in a text box). Any help would be appreciated.

ITunes freezes on Sign In to iTunes Store - Windows 7 64 bit

In the last 48 hours I have not been able to use my iTunes software as it hangs immediately after launching.
I have tried a number of options to rectify the problem including Repairing the iTunes installation, Uninstalling/Reinstalling the program and System Restore to name a few. After some hours of searching I have established (after reading support.apple.com/kb/ts1717) that when I remove the Roaming Preference Files I am able to run iTunes however at this point it no longer automatically signs into the iTunes store. The problem arises as soon as I enter my user id and password the program becomes unresponsive.
I would appreciate any thoughts or suggestions anyone could provide to help rectify the problem.
Thanks

Same problem.
Latest version of iTunes (10.5.2.11) and iCloud 1.0.2.17 installed. Only installed iCloud on the latest update.
iTunes frequently froze, so I deleted my roaming profile (having read of others having success by doing this).
iTunes now launches fine, downloads subscribed podcasts etc, I can access the iTunes store, but as soon as I try to log in using my apple id then itunes freezes and must be closed using task manager.
I'm using Windows 7 32bit.
I just tried launching the iCloud control panel and it froze up too. Uninstalling iCloud didn't seem to fix the problem.
I can buy apps etc through my ipad and iphone, so maybe I can use itunes without logging into the store, but frankly I wish I could ditch itunes as the interface for my iphone/ipad.

I'm having trouble with iTunes synching and accessing the iTunes store.

I'm having trouble with iTunes synching and accessing the iTunes store. When synching, the process tops at the back up stage, freezes and I can't close the iTunes window, need to ctrl alt del. When trying to access the store, the progress bar stops halfway. I've googled heaps and tried most of the standard answers - unistall, reinstall, etc, now looking for some help please.
This has only started a few weeks back, after working smoothly for the 2 years of owning the iPhone 3gs.
Any suggestions will be appreciated, it's getting realy frustrating.
Cheers for now,
Marty

http://support.apple.com/kb/HT1923?viewlocale=en_US
this worked perfectly for me, with no loss of library! BUT was warned about uninstalling things in the order listed...FYI.

ITunes freezes on 'Accessing Store'

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