Itunes freezes on my PC when I hook up my iphone 5s

Yesterday I connected my iphone 5s to my Dell PC to add some songs to one of my playlists. The long and short of it, all my music/playlists have been removed from my phone. Today when I connected my phone to the PC iTunes just froze up.
So far I've done the basics... made sure my phone, PC and itunes are up to date, I restarted and shut down my PC and phone a handful of times, I tried two different cables.....Help!
Thanks,
Dave

Try downloading the latest version from: http://apple.com/itunes/download

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I have downloaded the latest version of itunes to my computer and when I sync my new iphone, it says it is syncing, but does not grab the music from my current library.

I have downloaded the latest version of itunes to my computer and when I sync my new iphone, it says it is syncing but doe not pull the music in my library. Can anyone assist me in figuring out how to sync my iphone? The computer that has my current music library is old so I want to get it synced before it dies...

Download what applications?
Apps in iTunes do not run on computers.
What is the exact error and where specifically is it occurring?

ITunes does not start automatically when I plug in my iPHONE. When I start it manually it does not recognize my phone although the phone is visible in My Computer.

Itunes does not start automatically when I plug in my iPhone. When I start it manually, it never recognizes the phone although it does ask if I want to download pictures etc. Many albums have no art work that use to. iTunes completely unresponsive to the mouse.

Hi billm1013,
I'm sorry to hear you are having these issues with your iPhone. If your iPhone isn't being recognized in iTunes, and/or iTunes isn't responding to your mouse when the iPhone is connected, you may find the troubleshooting steps outlined in the following article helpful:
If you don't see your connected device in iTunes for Mac - Apple Support
Regards,
- Brenden

Recently, when I hook up my iPhone to Sync, it goes thru and when it finishes I get the same message......The iPhone "......" cannot be syned. An unknown error occurred (13019). What am I doing wrong?

Recently, when I hook up my iPhone to Sync, it goes thru and when it finishes I get the same message......The iPhone "......" cannot be syned. An unknown error occurred (13019). What am I doing wrong?

I dug a little deeper and found this:
It is the Voice Memos in the Playlist check Box. Uncheck it and re-sync.
It helped this time on my iTouch and my iPhone! At least this time.

Itunes freezes with windows 7 when dialog boxes are opening?

I have an issue with itunes (i am running whatever the latest version is) and Windows 7 - it freezes for long periods when I do any actions which lead to additional windows pr dialog boxes to appear. For example when I click to create a new playlist there is sometimes a very long wait for options window to appear, when I click to delete a song and waiting for confirmation box to appear, etc. I have been experiencing this issue with every version of Itunes and windows

It is enough. I am fed up now.
iTunes does not update automatically on my Windows 7 (64) and never did on my previous Windows 7 (32).
Yes, update freezes again and again as it did on my old computer. So what the hek do you want me to update?
And no:
I do NOT want to borwse any more tutorials.
I do NOT want to personalize my experience.
I do NOT want to check out any community discussions.
I do NOT want to 'see around the communities'!
I just want to have fun! If possible with my iPod, if not I'll change that to another device too (and in order not to unsatisfy any other person not even donate it to an NGO).
One more chance for Apple an iTunes:
Just tell me what to do in order to fix my update problems - or else I shall be gone.
CU? Your decision.
Urs

Itunes freezes with a spinning cursor whenever it detects my Iphone. Please help

I have a Macbook Pro running OS X version 10.9.5 with a 2.9GHz Intel Core i7. Memory is 8GB 1600 MHz DDR3
All software (including itunes) is up to date on my Macbook, & iphone 6.
This problem started 2 days ago when I updated itunes to version 11.4. Prior to that I had no problems.
Once I installed the itunes update I tried to plug in my iphone 4S to do a backup and I have had the same freeze result ever since that day.
Today my iphone 6 arrived so I used my office computer (a PC) to backup my 4s. I then upgraded & downloaded my info to the 6.
Alas, once I tried introducing my new best friend to my macbook I got the same nasty response...
Can't we all just get along?
I did search a few conversations and saw someone who had the same issue. The fix that worked for them was to go and seek out the sync system folder location where they ended up finding a "sync system folder" and a "sync systems folder". Deleting the ladder apparently did the trick for them so I took a look in the same location on my macbook only to find that I had only the 1 sync system folder.
If anyone can help here it would be so greatly appreciated...
Thanks

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Itunes freezes after I plug in my 4.3 updated Iphone.

I updated itunes to the most recent version and then updated my iphone4 to version 4.3. Everything seemed to have finished and worked ok until I went to try and sync my iphone again. I open itunes and it works fine but as soon as I plug in my iphone itunes frezes and my iphone never shows up. As soon as I unplug the phone itunes works fine again. Same with the iphone, as soon as its not connected everything works fine but when I connect it itunes freezes and in task manager it says that itunes is not responding. Any help will be appreciated.
Thank you,

Here is the actual solution. This was making me crazy too.
Make sure you have the latest version of iTunes (8.0.2)
Plug your USB cable into your computer.
Turn your iPhone off by holding the power button down until you see “slide to power off”. Do as instructed.
Now press and hold the Home button while reconnecting the USB cable to your iPhone. After iPhone is connected it should power on the device.
Continue holding the Home button, you will see the Apple logo appear and then finally a “Connect to iTunes” will be displayed, now is the time to release the Home button. You will then see the following image:
After this DO NOT RESTORE YOUR DEVICE!!
Unplug your device and turn it off holding the power button only.
Now start your device again, it will start up like normal.
Now plug it back into your computer.
Itunes should see it as normal and not freeze anymore.
Good Luck!

I had to re download itunes on my computer and when i plug in my iphone it says im connected to a different itunes library. is there a way to sync my iphone to the new library without erasing the stuff on my phone?

On my laptop i had itunes but recently i needed to delete everything on my laptop including itunes. When i went to update the music on my iphone i re downloaded itunes but when i plug in my iphone a message pops up saying my phone is connected to another itunes library. When i clicked sync it says that i have an option to erase and re sync my iphone. I dont really care about loosing my music but i dont want to lose all my pictures on my iphone. Is there anything i can do to keep them?

Syncing shouldn't trouch you photos unless you have photos in a Photo Library album. These would be photos that were synced to your phone from your computer. If you do have any, you'll need to use an app like PhotoSync to transfer them to your computer prior to syncing.
If you prefer to backup your camera roll photos prior to syncing, open iTunes and go to Preferences>Devices and check "Prevent...from syncing automatically". Then connect your phone to your computer and import them as explained here: http://support.apple.com/kb/HT4083.
Then, to minimize data loss, follow the steps in this user tip: https://discussions.apple.com/docs/DOC-3141. To follow the steps, first open iTunes and go to View>Show Sidebar. Also, Transfer Purchases is now located in File>Devices.

I upgraded to iTunes 10.5, and now when I plug in my iPhone 3gs i get the Beach Ball of Eternal Sadness. I have to Force Quit the app, and I cannot sync my iPhone. This also means I cannot upgrade to the new iOS5.

My OS is current and up to date. No problems there.... Intel based iMac, relatively new....
But since i did the upgrade to iTunes 10.5 i cannot sync my iPhone. It's a 3gs. Oddly - my wifes iPhone will load and sync (it is a first gen iPhone, btw).
Neither device is, or evr has been jailbroken. mY iPhone was syncing perfectly until the upgrade to 10.5.

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I'm going to wait it out til tomorrow. Or whenever.
The REASON I was synching is that ever since the iOS 5 "upgrade" photos that were in albums synced from iPhoto had disappeared. Not all the photos, just all the photos in some albums. Weird.
Too many bugs in iOS 5 (syncing, Bluetooth connectivity, etc.). They should have waited til it was right before releasing it.

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i finally resolved my problem. Turned off Homesharing feature and everything is back to normal!

ITunes freezes and becomes unresponsive when I plug in my iPad.

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I have researched this problem multiple times, and it seems several others are experiencing the same problem. I have tried their suggested advice, and it did not work for me. I have tried many methods to solving the solution, but it freezes up so quickly I can't even access my iPad on iTunes to ensure that it won't sync automatically. I have also tried holding Ctrl+Shift when plugging it in because iTunes said that way it won't sync automatically. This, however, does not work. iTunes is beginning to become very frustrating. I just really need any advice that will allow me to sync my device ASAP.
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Try here > iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X

ITunes freezing my MBP completely when opened

Hi, this has started happening to me just yesterday night, and if I can't find a fix for it could mean disaster to me as I wouldn't be able to sync my iPhone's info until someone somehow finds a solution, so any help is greatly appreciated.
I was organizing my songs as usual last night, everything seemed to be fine, then I walked away to do something else; when I came back, I turned on iTunes again, and my laptop completely froze (can't manually close the program, had to do a hard restart). Same thing happened again after restarting, everytime I turn iTunes on, within 5 seconds of iTunes popping up, "spinning beach ball" shows up, and my computer freezes. my cursor still moves, clock is still working, but I can't click on anything. After searching online for a solution, I have come to realize that it's quite a common problem, but no one seems to have a sure shot way to fix this. I have tried un-installing/re-installing, and I have tried going to disk utility and repairing disk permission, but to no avail. I would really hate to format my hard drive, as there are way too many things in my laptop to back up, so that would be my absolute last resort and I'll try to steer away from that if possible. If anyone can lend a helpful tip, that'd be great! Please let me know also if you need any more information from me. Thanks in advance!!

first back up your music library completely to an external HardDrive, everything, including movies, TV, apps, everything...
completely wipe your iTunes off of your HD, (preferences, everything do a search) then just make sure all other programs are working... if you experience other crashes, then you do need a clean install, maybe even a HD wipe.... (also remove battery for a couple mins to reset some things helps some things, but this doesn't sound like one of them)
if no other crashes, try installing itunes from a stand alone installer, downloaded from Apple....
anyway a start...

Itunes freezes my macbook pro when starting

This problem just started happening for me a couple days ago. Every time I start itunes the pinwheel starts going and doesn't stop. Everything freezes. I can't do anything (force quit, switch spaces, launch a different application, etc) while the pinwheel is going. Even if i leave my computer alone for an hour it will still be going so im forced to do a manual shut down. This happens every time i start itunes regardless of what else I have running.
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Hi there,
I have the same issue as you do, this has been going on for quite a while now (2 months) and I have tried everything, including creating a new user - did not work. Perhaps you might have better luck than I did.
I really don't understand how this can just start happening for no reason.
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Good luck!

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Seen this?
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My iTunes 11.0.4 crashes when i plugin in my iphone 4 try to browser the iPhone

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Thank You

Hey Sriram,
Thanks for the question. The following article provides information and troubleshooting steps for the symptoms you described:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
Symptoms
In rare instances, iTunes may become unresponsive when connecting an iPhone, iPad or iPod touch to your computer. iTunes may become responsive again after you disconnect the device from the computer.
Resolution
Follow the steps below to troubleshoot the issue.
Thanks,
Matt M.

Itunes freezes on my PC when I hook up my iphone 5s

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