ITunes freezes periodically when loading music tracks

We have previously used iTunes on a laptop running XP pro with no problems.
Recently we changed our laptop to one running XP media center edition. Having installed iTunes on this new machine we find it often encounters problems that lead to the error message "iTunes has encountered a problem and needs to close".
This may occur after loading 1 or 2 music tracks or after upto 20 tracks, in a more or less random fashion. Very annoying, making the program almost unusable.
I have de-installed and re-installed the program with no improvement.
Any suggestions as to what could be the problem would be greatfully appreciated.

Same issue. I just bought two seasons of a TV show for Itunes and have been struggling to get it to work. Similar symptoms. Before disabling Direct3D and DirectX, I received a white screen while playing videos and good sound. Now it plays for about 20 seconds and crashes. I tried moving files to a firewire hard drive, but I get the same results. Latest quicktime and itunes recently installed.
I thought it might be related to the Nvidia Nforce comment made by Apple support at the bottom of their performance doc http://docs.info.apple.com/article.html?artnum=305392
However, Nvidia clearly states on their site that it is an Apple problem. Not sure where to go with this. http://nvidia.custhelp.com/cgi-bin/nvidia.cfg/php/enduser/stdadp.php?pfaqid=2075

Similar Messages

Itunes shuts down when loading music to ipod Touch

I just bought a new PC running Windows 7. Everything is set up correctly in iTunes. When I first synced the iPod Touch it loaded about a third of my music before I got an error message saying iTunes had stopped working and needed to shut down. Now, as soon as it tries to load the music, iTunes stops working again and I have to shut it down. It's always at the point where iTunes attempts to load the music (not at the start of the sync process).

I've solved it. I was using a 3rd party USB cable, which wasn't playing nicely with the iPod. As soon as I used the proper cable it worked perfectly. Apologies to Apple and shame on you Logic3 for making crappy cables!

I have Windows 7 and just recently experienced a problem with itunes freezing up when I clicked on the "apps" tab. Everything else seems to work okay in itunes. I have uninstalled it and reloaded it 4 or 5 times, but still freezes up.

I have Windows 7 and just recently experienced a problem with itunes freezing up when I clicked on the "apps" tab which shows the apps that are loaded on my phone. Everything else in the itunes software seems to be working okay. The problem is in the part where you sync the newly purchased apps. The apps will all be blank that are downloaded and that part of the software crashes itunes or freezes up. I can get out of itunes okay after the freeze up, but it just stops me from syncing anything that I have newly added. If anyone has had this problem before or knows someone that has, please let me know how I can fix it. I have uninstalled and reloaded itunes 4 or 5 times, but the problem is still there. I might add that I have been using itunes and purchasing apps for 2 to 3 years without any problems. HELP.

You would get better response from the iTunes community forum.
Have a nice day!

ITunes freeze's when trying to sync my iPod nano (1st gen).

Hello.
I can't update my iPod, because iTunes freeze's when i try so. I can't restore my iPod, because no button names that is appearing. I can't update it either, so donøt know what to do. I just downloaded the newest version of iTunes, and it didn't help.
I've been thinking about, reinstalling iTunes, but what will happen with all the music then? I've used tons of hours on getting it on my computer, so don't want it to get lost. What will happen with the music if i reinstall?
Thanks in advance, 0eyvind

The music files should stay right where they are, in the music folder.
Reinstalling iTunes will change stuff in the c:Program Files folder.
That being said, it's always a good idea to have backups in case something goes wrong. You do have backups, right?
Also - before every itunes upgrade, you chould also back up the library ITL file which holds all your playcounts, ratings, etc.
I back mine up on a USB stick, or you could just put it in another folder on your hard drive.
Article on the ITL file:
http://docs.info.apple.com/article.html?artnum=93732

ITunes freezes (SWOD) when iPOD is connected

Since the latest iTunes upgrade to 7.7.1, iTunes freezes (SWOD) when my iPOD is connected. Worse, if one clicks on iTunes to make it the foreground application, the entire system becomes frozen and only powering off/on with the power button gets the system back (unless one forgets to disconnect the iPOD in which case one is back where one started).
This is an old iPOD that uses a firewire connection. Given how difficult it is completely crash a *nix-based system, I suspect a hardware interrupt is behind this but who knows? Searching the knowledge base and forums hasn't lead to any solution.
Any suggestions?
Thanks!

You mean a clean install or system restore of Windows Vista?
Wow -- I hope it doesn't take something that extreme...
(And again: gawd I hate Windows!)
Any other suggestions of things to try/look at before resorting to that?
Also -- when I go to Device Manager, there are no issues at all in the USB controllers list -- and in fact my iPod isn't listed there at all. However, in the "Portable Devices" section , my iPod is listed there -- and the properties says that the driver is provided by Microsoft (not Apple) and is dated 6/21/2006 and is version 6.0.6001.18000

ITunes freezes up when I select movies in my Library. I am using a MacBook Pro and have the latest upgrades on software. Thanks for any advice.

iTunes freezes up when I select movies in my Library. I just downloaded a few new movies and now I cannot scroll to where they are without a freeze up. I have restarted numerous times, and have not opened any other programs while trying to access my list of movies. Any suggestions? Thanks....

Restart your computer and lauch the Activity Monitor application. That will show you all the programs running on your computer along with how much RAM and CPU time each application is using. Next, launch iTunes and see how many resources it is taking up. Is it hogging all the available RAM and/or CPU cycles? It could be that you don't have enough free RAM or CPU cycles. If you're running close to 100% before you get to the movies, it could be they are pushing you over the top. The Activity Monitor application can show you if that's the case. If so, then try to select Movies and see if your iTunes application starts trying to use up even more resources. If so, try a RAM upgrade and/or a faster processor. These are just suggestions, of course, but I hope they help.

Itunes freezes up when my iphone or ipad is connected and charging for an extended time like charging over night.

Itunes freezes up when ipad or iphone is connected via USB for an extended time like charging over night or even several hours. I am running all current software with all updates on a Macbook Pro. When I hit Eject I get the spinning beachball and have to hit command-option-escape to get out of it or the beachball will stay present forever. Any suggestions?

Looks like new firmware upgrade solved this issue.

Just bought an itunes card but when buying music, its asking for billing info :/ and no taking the money of my reedemed card

just bought an itunes card but when buying music, its asking for billing info :/ and no taking the money of my reedemed card

Update your credit card info.
This is how iTunes verifies your account.

ITunes Freezes when loading music

I dont know what to do, My Itunes freezes when i try load and play music. I have tried reinstalling. Reinstalling an earlier version of itunes. Ive tried diagnostics. I dont know what to Do. HELP!!!!

FIrst goto control panel>add and remove and uninstall iTUnes AND quicktime there. DIsable antivirus and download/install the latest version off apple.com
It may be where your library is so big. Also try updating the ipods software witht eh ipod updater 06-28-2006

ITunes 7 crashes when loading Library - please help

I loaded ver 7, all was well for a day or two. I was loading some new music from CD when itunes crashed. I fired it back up and my library was missing, although the files were still on the HD. I have tried every way I know to get itunes to list the files again (add folder, move library folder then move back…), but every time after about 30 seconds of reading files into the database, itunes crashes. I have tried small subsets, closing all other applications, completely removing itunes and reloading. I have not tried reverting, yet (I hate to give up). Oh, for what it is worth, my iTunes icons were good prior to the crash, now I also have the misterious icon error... Thanks ahead for any ideas!
Home Built Windows XP Pro

Is your computer doing anything else at the time? I had problems with itunes freezing when I had 8 browser tabs open, & was switching between all.
Have you recently moved any itunes folders? I had the constantly updating my library problem when I moved all my music to an external drive (inevitable in itunes), then when I had to move the itunes program itself to the external drive (as it was storing many Gb's of podcasts on the 40Gb main hard drive).
Did you update to 7.2? I am also running xp pro & asked a question here about updated from 7.1. From the advice I had gotten, I'm sticking with 7.1. Perhaps you can roll back the installation (though not sure you can do this with itunes, as is possible with windows media player). If not, uninstalling 7.2 then reinstalling 7.1 might bring your system back to normalcy. Sometimes fixing something takes too much time and effort when what you had before worked fine. Good Luck!
Compaq Presario Windows XP Pro DSL

11.1.3 (8) iTunes fails to transfer newest music tracks to iPhone 4

For the past few days, I noticed that my version of iTunes 11.1.3 (8) fails to transfer my newest music tracks, which I imported into my MacBook's Itunes in the past week, to my 2011 iPhone 4.
Both my MacBook's and iPhone's software appear to be up to date; I tried to restart, sync and re-sync with playlist boxes I unticked and ticked again, my most recent tracks appear in grey in the 'in this iPhone' music directory when I connect my iPhone to my MacBook,
but each time I try to find these tracks in my iPhone's iTunes library, none of them appears!
I finally disabled my iPhone's 'sync over with wifi' box, hoping it would really transfer the tracks immediately during the sync process but it simply doesn't make any difference.
Therefore I don't know what to do next...
HELP & TIPS WELCOME!

No need to scream at me.
You can access the apps by clicking the iPad thingy on top right of the screen (when the iPad is connected) and then select Apps and scroll down to file sharing apps...
Or....
As I said....
EXACT SAME WAY AS BEFORE

Itunes Freeze's when stopping a download

I installed the most recent update and now when I'm downloading podcasts and I want to stop them, Itunes freezes up. CPU usages shoots to 100% and the only way to be able to do anything is to kill the program in task manager. I've tried waiting for it to free up, but that doesn't work.
I'm on Windows XP w/ SP3 and a dial up connection so it takes me a while to download songs.
Thank you!

The music files should stay right where they are, in the music folder.
Reinstalling iTunes will change stuff in the c:Program Files folder.
That being said, it's always a good idea to have backups in case something goes wrong. You do have backups, right?
Also - before every itunes upgrade, you chould also back up the library ITL file which holds all your playcounts, ratings, etc.
I back mine up on a USB stick, or you could just put it in another folder on your hard drive.
Article on the ITL file:
http://docs.info.apple.com/article.html?artnum=93732

ITunes Match crashes when loading playlists on Apple TV

After the update to OS 6.1.0 on my 2nd gen Apple TV, iTunes Match won't load any playlists. When attempting to load, the device crashes and drops me back to the home screen. This ONLY happens with playlists. All other attempts to play back music works fine.
I have reset the device and installed the latest update. All other devices can play playlists from iTunes Match.

Update
I tried the Apple TV in my second house. Same problem.
Apple: wake up!
We should perhaps gather some facts.
I have 31 playlists; two of them are doubled by sync issues.
I also have 43 intelligent playlist whereof 5 of them are doubled ones with the number "1" added to the name.

ITunes freezes only when iPod is connected to USB

Hello. Here's a real head-scratcher...
I have an iPod touch (model MA627LL, sw version 2.2.1) that I've used with no problem on this computer for a long time. It had not synced since last April, so I tried this morning, and have been troubleshooting ever since!
a) Windows Vista ultimate brought up Autoplay when I plug in the Ipod - so I went into Control Panel and told it to stop that.
b) Plugging in the iPod does NOT make iTunes come up
c) Open iTunes first (version 8.2.1.6) ad THEN plug in iPod - not only does it not acknowledge the device, but iTunes freezes. If I unplug the iPod, then it unfreezes! This is regardless of what USB pot I use. (Keep in mind this was never a problem before)
d) I made sure I have the latest Windows updates (gawd I hate Windows--but that's another topic)
e) I reset the iPod (but not sure if there is a "harsher" reset I should try?
f) Have rebooted the computer...
Three notes:
1) This is an almost-one-year-old high-end laptop from Sager with top-of-line everything.
2) I use a universal remote with my iPod (has worked fine for about 7 months) -- this stopped working with the iPod some time in the last few days. Interesting coincidence, eh? (BTW -- it's the Harmony remote from Logitech -- an AWESOME product!)
3) I recently went through heck to get some software running on my computer that requires a dreaded hardware dongle for security which uses the USB. It took MANY tries and good luck to get it to work... so I suspect it maybe screwed up my USB driver? BUT all my other USB stuff still work fine.
Any suggestions?

You mean a clean install or system restore of Windows Vista?
Wow -- I hope it doesn't take something that extreme...
(And again: gawd I hate Windows!)
Any other suggestions of things to try/look at before resorting to that?
Also -- when I go to Device Manager, there are no issues at all in the USB controllers list -- and in fact my iPod isn't listed there at all. However, in the "Portable Devices" section , my iPod is listed there -- and the properties says that the driver is provided by Microsoft (not Apple) and is dated 6/21/2006 and is version 6.0.6001.18000

What iTunes window opens when loading iTunes

When I open iTunes I notice that it either opens to "music library" or "the itunes store" and it depends on where I was when I last closed iTunes. I would like to have iTunes open to "music library" every time...is there a setting the can make that happen??

iTunes will open to the last view that you had before closing iTunes. Therefore before closing iTunes - be in the main iTunes browser window when closing iTunes.
MJ

ITunes freezes periodically when loading music tracks

Similar Messages

Maybe you are looking for