Itunes freezes playing back movie

This is the first time I have used itunes
I purchased the kids movie Ratatouille this morning. It downloaded just fine. When I tried to play it this evening, after 22 seonds, itunes just completely freezes up. I also tried to play it using quicktime and got the same results.
I have Vista, if it matters.
Anyone know how to fix this kind of thing??
Does itunes not work with Vista??
Thanks!
Message was edited by: winterwolfes

I am running Vista 32 and have the latest iTunes and Quicktime apps on a new Gateway desktop with dual core and lots of RAM. iTunes is fine until I click on the movies section and my whole system freezes. I have to hard reboot in order to recover.
I tried playing a movie in Quicktime by locating it in the iTunes folder and playing it -- system crashes again. Very frustrating. I tried multiple movies with the same results. I believe this is a compatibility issue with Quicktime and Vista.
I have searched endlessly on newsgroups and google searches for a fix. I see many folks posting similar issues, but no one has received an answer from Apple. Apple needs to address this quickly before they start losing more market share. Why purchase a movie if we can't play it??
I hope we get a fix soon!

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