ITunes freezes up when I select movies in my Library. I am using a MacBook Pro and have the latest upgrades on software. Thanks for any advice.
iTunes freezes up when I select movies in my Library. I just downloaded a few new movies and now I cannot scroll to where they are without a freeze up. I have restarted numerous times, and have not opened any other programs while trying to access my list of movies. Any suggestions? Thanks....
Restart your computer and lauch the Activity Monitor application. That will show you all the programs running on your computer along with how much RAM and CPU time each application is using. Next, launch iTunes and see how many resources it is taking up. Is it hogging all the available RAM and/or CPU cycles? It could be that you don't have enough free RAM or CPU cycles. If you're running close to 100% before you get to the movies, it could be they are pushing you over the top. The Activity Monitor application can show you if that's the case. If so, then try to select Movies and see if your iTunes application starts trying to use up even more resources. If so, try a RAM upgrade and/or a faster processor. These are just suggestions, of course, but I hope they help.
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After reviewing your post, I have located an article that can help with iTunes for Windows. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thank you for contributing to Apple Support Communities.
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Welcome to the Support Communities!
Uninstalling or reinstalling the iTunes application won't affect your music (data) -- but it's always a good idea to have a backup!
The information below will show you how to do that and to troubleshoot your issue with iTunes:
iTunes: Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/ht1751
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
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== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; FNGP_SYS)Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
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Hello alankilner,
And welcome to Apple Discussions!
Using Proxy: Yes
Try temporarily disabling this setting by following the steps outlined in this Apple support document.
http://support.apple.com/kb/TS1490
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