ITunes freezes when I connect iphone

I use itunes 7.5 and whenever I connect my iphone to itunes it freezes and locks up and I have to control alt. delete to get out. I've tried waiting 5-10mins for it to load. My iPod loads just fine; I just have a problem with my iphone connecting. I've uninstalled it many times trying to fix it; it doesn't work. When I do connect it the camera comes up for it fine. The closest i've gotten to connected is when itunes said "iphone is unable to connect because of software and to reinstall it. (I did it and still not working) It's annoying that I can't put any music on my phone. Does anyone have this problem and know how to fix it?

not using that software... i figured it was zonealarm so i took it off had to do all this registry stuff but its finally off and it still doesn't connect. Also, when I goto preferences - syncing it freezes on me other then that. When the iphone isn't connected... itunes works perfect.

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    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
    SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    ☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
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  • My itune freezes when I connect iphone and when I remove iphone it shuts down automatically.

    This problem only occurs on my laptop, I tried on my friend's laptop and it worked fine.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
    SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    ☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    ☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

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    Message was edited by: Matt Miano

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  • ITunes freezes when syncing with iPhone, but works fine with iPod?

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  • ITunes 10.5 freezing when I connect iPhone 4.

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    duplicate thread of https://discussions.apple.com/thread/3371308
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  • ITunes freezes when i connect iPhone4

    Hi!
    When I connect my iPhone windows recognizes it as an iphone and i can access it from the filemanager, but iTunes freezes and does'nt respond until I disconnect the phone.
    I have:
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    Tested different cables and usb ports
    Deactivated security programs (Avast FREE)
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    I run iOS 4.3 and windows 7 64-bit

    Can you try the following and post the results in the thread?
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  • Itunes freezes when I connect a device on a Macbook Pro

    Macbook Pro Details:
    Ver 10.9.3
    13-inch, Late 2011
    Procesador 2.8 GHz Intel Core i7
    Memoria 16 GB 1333 MHz DDR3
    Itunes Ver 11.2.2 (3)
    Iphone 5 64 MB ver 7.1.1
    IPAD 2 64 MB ver 7.1.1
    Hi, my problem is that suddenly since last week my Itunes freezes every time I try to connect my IPAD or my IPHONE it was working great but now I have this problem. I lready completely remove Itunes and I already re-installed ver 11.2 and 11.2.1 but the problem is the same. I already tried to connect my devices to other compurer (I have an IMac) and both devices were recognized without problems. I also restored my IPHONE to default settings but after that the problem is the sameone. I would like to say that my devices are being recongnized wihout problems by my Macbook Pro, it also oppens automatically Iphoto and I can get the pictures from my two devices so I know that it is not a problem with my Macbook or the USB ports.
    Pleeeeease, I will run a Marathon next July and I need to sync my music and my playlists.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
    SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    ☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    ☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Itunes freezes when I connect my 80G Ipod Classic

    This has been happening for a while now, and I couldn't figure it out so I just stopped using my Ipod. I can still listen to the music on there, but its getting old and I want to put new stuff on it. But thats when the problem occurs.
    I plug in my Ipod using a standard cable to the USB ports. First I get a messagr from windows asking me if I want to scan and fix any errors with the Ipod. This nevver does anything, and it just sits there infinitely so I always hit no. At this point, Itunes is opening. It opens, I can see the main screen, but By now it is already frozen. When I click on it, I verify this. It turns white and doesn't do anything. EVER. FOREVER. (I have also downloaded another program as an alternative to Itunes to see if it will work, but it does the same thing. Freezes.) So I know its not Itunes. The ipod on the other hand shows what it normally shows. That it is connected and to eject before disconnecting etc....As soon as I unplug my ipod, everything unfreezes and I'm looking at my Itunes home.
    I read somehwere that Podcasts might be causing this, and it said that I have to delete all Podcasts in order to fix this. I REALLY want to try this, but I can't possibly delete the god forsaken podcasts off without the use of Itunes.
    Also, I really really don't want to restore the Ipod, Because theres a **** Ton of music on here that I put from my Old PC that I no longer have anymore. So if anyone knows a solution that doesn't involve doing that, that would be top priority. If I do need to do that, POST AWAY. I'm starting to get desperate anyway...
    Thanks in advance, and hopefully someone else has resolved this issue. I am standing by to provide ANY more info that you need from me.
    IPod Classic 80GB
    Itunes Version 10.6.1.7
    Windows 7

    I would suggest that when you are adding music to your iPod,
    Connect to USB 2.0 port at the back of the PC and dont use any USB hub.
    Disconnect all other USB devices
    Preferably disconnect from Internet and stop the Antivirus program
    If you do a Disk Diagnostic on your iPod, there would be high numbers on the Realloc and Pending Sectors, which is causing the sync failures and Itunes freeze. The excellent post by tt2 will help you understand your problem.
    Have a nice day!

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