Itunes freezes when I connect my 4th generation ipod

I plug in my ipod and itunes immediately freezes (program not responding)
I have checked using my 4th Generation ipod that it's software is up to date (running 6.1.6) and have done the same with itunes (11.3) Thoughts?

iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

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    Itunes Version 10.6.1.7
    Windows 7

    I would suggest that when you are adding music to your iPod,
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    Have a nice day!

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