ITunes freezes when I try and signout

Hi all,
On my PC I open itunes and input my password and everything is fine. However I want to access a diferent itunes account but when I try and logout it freezes everytime.
I have tried uninstaling all apple software and reinstalling itunes but the problem still occurs.
Is there anything else I can try?
Many thanks,
Frances

Hi there,
Count me in on this problem too! Since the 10.5 update, our iTunes has been locked into my partner's Apple ID and every attempt to sign out or sign in with my ID results in iTunes freezing. Then I have to force-quit iTunes and kill off all related Apple processes before I can run iTunes again. iTunes works fine for my partner in all aspects. We've tried so many things all to no avail.
Here's our list of failed resolutions:
- contacted Apple's online support and was given several of the suggestions listed below
- Safe mode
- Creating a new iTunes library (that was a headache when you've got lots of CD's imported into iTunes)
- Repairing iTunes/re-installing/updating
- Uninstalling completely as per a recommendation from an Apple Genius in my local store (see the tech article on that annoying process) and then reinstalling afresh
- Going through my PC's registry bit-by-bit and deleting specfic Apple entries (again, as per an article listed in tech forums)
- I have allowed iTunes through Windows Firewall
- I have "told" Avast Antivirus to ignore iTunes and let it do its thing as well
And so now after putting up with this since December 2011, we're still stuck with the problem and Apple don't seem to know how to fix it.
My ID works fine on our devices, but I just can't get into it on our PC.
Our specs are:
- Windows Vista32 SP2
- AMD Athlon64 X2 Dual CPU [email protected]
- 2Gb RAM
- NVidia Geforce 9600GT 1GB
- iTunes is installed on C: Drive, iTunes Media/Library is installed on external Seagate 2Gb HDD
(and I have tried it on both drives to see if that makes any difference, but unfotunately it didn't)
Any ideas or suggestions would be so majorly appreciated!
Kind regards,
Weregirl
Message was edited by: Weregirl_Jess

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