Itunes freezes when I try to play a video..?

I have a windows 7 pc - when I try to play a tv show that I bought from itunes, and yes, it's already downloaded, itunes freezes. I've tried using itunes on different user acconts but no dice.

itunes will freeze even WITHOUT playing a song...
7.6 release of itunes was rushed so Jobs could look good at Mac Convention.
Apple didn't seem to care it was completely buggy and usless for a program. And to top the cake, if you called Apple to try and find out why iTunes was freezing and running slow, Apple blamed your computer. So 1000s of iTunes users have bad comnputers (even though they are all 100% above the minimum requirements for iTunes to run). sad Apple...how about take ownership??
there is only 1 good fix at the moment. uninstall 7.6 and reinstall 7.5 (see other threads to see how to do this flawlessly).

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Itunes freezes when I try to play music video or tv show - bought on Itunes

Hi everyone,
I've been using iTunes since Christmas and it has been working smoothly enough until today.
Today I've had my PC upgraded. I don't know much about computers but apparently there's twice as much space as there used to be and better graphics. I tried testing this by playing a tv show from on iTunes but it didn't work. Whether it's a music video or tv show, anything that requires 'watching' the screen goes black and flickers back and forth between the black screen and a frozen iTunes as if the video is about to play.
Can anyone let me know how to fix this? Has it something to do with the upgrade?
Let me know if I need to provide anymore info.
Many thanks,
YIB

Hello, Welcome to Apple Discussions.
There are some tips below you may wish to try out. One of the things that will help you and the community out is checking your system specs and posting here. And if possible updating this info on your My Settings located to the right hand side of discussions. You can obtain these specs by right clicking on Computer or My Computer and selecting properties.
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
iTunes for Windows Vista: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717

ITunes freezes whenever I try to play any videos

iTunes 10.7
Windows 8 64 bit
The moment I try to play a video iTunes locks up. I have to "end task" in the task manager. The only way it will work is in iTunes Safe mode.
I tried disabling Direct3d accel in Quicktime -- did not work.
I completely uninstalled and reinstalled iTunes using Apple's KB. - did not work
I reverted to older version. - also did not work
I reinstalled video drivers - did not work
Checked for plugins - there are none.
iTunes has basically become unusuable for me. I can't watch any videos.
Can anyone help? I have no idea how to troubleshoot safe mode issues and Apple's KB didn't help.

Do you use audio output via HDMI?
Stereo output via HDMI doesnt work, in this case try to use external (for notebooks internal) speakers and set them as your default audio device.

Itunes freezes when i try to play music

I just updated my iTunes, at first I had problems even opening the program. thankfully i worked with my security system to get it to open, but now everytime i try to play a song, it will freeze. I've tried everything that i know, please Help!

My computer is on Windows Vista OS. and is an emachine. if this helps...

Itunes freezes when i try to play a song

almost every time i try to play a song, itunes freezes. i restart my computer and it still happens. it says that the song is playing but the time marker stays at 0:00. i am running windows 7 itunes 10.2.2

Here are a couple of articles that cover your problem. Any luck with them?
http://support.apple.com/kb/TS1717
http://support.apple.com/kb/TS1362

ITunes closes when I try to play any video file.

I purchased a movie in the iTunes store. Now when I am in iTunes all the audio files work fine (music, podcasts, etc) but any video file takes me to a black screen and a popup that says "iTunes has stopped working". I tried opening the files in Quicktime media player but received an "unknown error". I was able to to download the movie from the cloud and play it with no problems.
Originally this happened whenever I opened iTunes but after reinstalling it the issue was limited to videos.
I have reset proxy settings in case it was an issue with the iTunes store
I have tried various playback resolutions
I am using windows 8 on an Acer Aspire V3
16 GB RAM and 1 TB HDD
I have update iTunes and Quicktime.

Hello, jonahrnhrt.
Thank you for visiting Apple Support Communities.
I understand that iTunes quits unexpectedly. Here is the troubleshooting article that I would recommend going through for this specific issue.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
-Jason H.

TS3430 iTunes crashes when I try to play any video whatsoever. I disabled direct3d but this did not work. I started iTunes in safe mode and it corrected the problem but when I look in the folders mentioned in the troubleshooter there aren't any plug-ins

It is the latest version of iTunes btw.

The faulting module is photoshop. Report below.
Source
Adobe Photoshop CC 2014
Summary
Stopped working
Date
2/2/2015 4:54 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 15.2.2.310
Application Timestamp: 5480338c
Fault Module Name: Photoshop.exe
Fault Module Version: 15.2.2.310
Fault Module Timestamp: 5480338c
Exception Code: c000001d
Exception Offset: 00000000049de322
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 8db4
Additional Information 2: 8db473619c10c0c8b85ce99afe676ed8
Additional Information 3: f06d
Additional Information 4: f06da704bdd5338df2a8d09bde2244bb
Extra information about the problem
Bucket ID: 1fe6d1d4e5765bd348843b981b8ec4d2 (85990875000)

TS1717 iTunes freezes up only when I try to play a video or movie trailer

my iTunes has been performing perfectly...but all of a sudden today, my iTunes on my Windows 7 PC, completely freezes up ..but only when I try to play a video or movie trailer. Any tips?

I too am having the same issue as the OP.
Your USER AGENT information is Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/600.3.18 (KHTML, like Gecko) Version/8.0.3 Safari/600.3.18
Every webserver that receives a request from your browser is able to determine the HTTP USER AGENT information unless it has been removed by some software (e.g. firewall) before the request was trasmitted.

My iTouch will not show movies, but they are showing on my iTunes. When I try and play them through my iTunes it freezes on me and does not work.

My iTouch will not show movies, but they are showing on my iTunes. When I try and play them through my iTunes it freezes on me and does not work. This problem only occurs whenever I am using my netbook. It doesn't happen when I use a different computer. I tried uninstalling and reinstalling itunes and am not sure what else to do from here.

You may have transferred all your songs, but your iPad is seeing the library as a different entity.
The following article(s) may help you.
Moving your iTunes library to a new computer

I purchased a movie from iTunes and when i try to play it on my mac or iphone its just black and has no sound...

I purchased a movie from iTunes and when i try to play it on my mac or iphone its just black and has no sound...
help please!

Are you going to Movies - Purchased or Computers - Movies ?
If you go to iTunes Store on your computer - Quicklinks - Purchased. Is it showing up there?
Is this a purchase or a rental?

Ipod freezes when i try to play music or videos..

my ipod will freeze when i try to play a song so i will restart it and it shows the apple it will not play music or videos..i can play games though
Message was edited by: crolers

I don't know how but after two hours of trying to sync, Somehow the files that I wanted to transfer, worked. I don't know how or If I got another -54 but, all I know is that this has happened alot. I usually take hours to sync stuff. I figured this out at the last moment trying to transfer all my photos trying to create a clean slate. I somehow found my files on there.

I bought a movie on itunes and when i try to play it on my apple tv it says the device is not autorized. My apple tv is the older one with an actual hard drive that is full. Tha apple tv is logged into my itunes account.

I bought a movie on itunes and when i try to play it on my apple tv it says the device is not autorized. My apple tv is the older one with an actual hard drive that is full. Tha apple tv is logged into my itunes account.

ATV2 does not have permanent storage. The rental is flushed when the device is turned off or other content accessed. You would need to use your computer to rent (and home-share to ATV) if you wish to store for a later time.

When I try to play purchased videos on my ipad from iTunes, I get a message saying I do not have permission to access the requested resource...

When I try to play a video on my iPad that I purchased from iTunes, I keep getting a message saying I do not have permission to access the requested resource...why?

I experinced this when I tried to watch a YouTube video. What I did was restart the iPad and it should work. If it does not work, try doing hard reset, by holding the home and wake/sleep button, ignore the red slider, until the apple logo appears.

I purchased a song from iTunes and when I try to play it I get a message that the original file cannot be found and asks if I want to try and locate file.

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Delete the file, then download again from the iTunes Store, Purchased section (in the Quick Links sidebar).

Itunes freezes when i try to log in in to my apple id :(

Itunes freezes when i try to log in in to my apple id(apple store)
and it is not because of the update

Exact Same issue!
I haven't tried using a new profile but the moment I click on the Sign Out link under my user name in the store, iTunes freezes and needs to be killed.
Reinstalls haven't helped, sometimes out of the blue it works fine but in most cases iTunes is now practically unusable for me.
This started recently after the update and I can't pinpoint any other major change to my system.

Itunes freezes when I try to play a video..?

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