ITunes freezes when iPod connected

I have Windows XP and iTunes version 11.0.1. Since I've updated iTunes I haven't tried to sync my iPod touch 4th generation. When I connected my iPod my iTunes freezes and I can't click on anything. Once I disconnect the iPod then iTunes works fine. What should I do? Thanks.

I've had similiar problems when it comes to freezing. What I did was simply wait. I loaded my iPod and the mouse pointer showed the hourglass for a few minutes, then the iPod simply showed up on iTunes. Try rebooting your system, connecting iPod, and giving it a few minutes.

Similar Messages

My itunes freezes when I connect my ipod....help!!

I have installed the new update (Windows 8 64 bit) & my itunes freezes when I connect my ipod.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Itunes freezes when i connect my ipod classic 120GB, please help

hello,
I got a problem with my itunes/ipod, I believe it's my ipod.
My Itunes freezes when i connect my ipod to my computer (windows 7 Professional, latest version of itunes),
it started when i've connected my ipod to itunes and I just plugged it out when it was syncronizing.
after that my whole content (music, pic's, video's) are deleted. The default stuff is the only thing what's left on it.
And now every time I connnect my ipod classic my itunes freezes. I've installed itunes on my new computer but it keeps doing nothing..
I've tried the support pages from apple but I just can't fix this problem, please help.

See Corrupt iPod classic.
tt2

Upgraded to 7.7 but now itunes freezes when I connect my iphone

why does my itunes freeze when I connect my iphone to my computer? My iphone still charges when i connect it so my computer does read it but not itunes.

The following troubleshooting document may be worth a try:
iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows XP and Vista

Itunes freezes when I connect my iphone 4s

My itunes freezes when I connect my iphone 4s. I've tried re-installing & previous versions. When I use another laptop it works so the problem lies with my laptop which is Windows XP 32 bit with latest updates. Can anyone suggest a solution?

Windows 7, XP, Vista: Click the bottom left and click the start button and navigate to
ControlPanel\User Accounts and Family Safety\User Accounts and click Turn User Account Control On or Off and Turn it OFF.

Itune freezes when i connect iphone on macbook pro

every time iTunes freeze when i connect iphone or iPad on my MacBook Pro
please advice what is to be done to repair it.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

ITunes 7.0.1.8 totally freezes when iPod connected

I installed iTunes 7.0.1.8 a few days ago, and today I'm having huge problems with it. Just yesterday I managed to upload a large set of videos to my iPod, and today, if I run iTunes without my iPod connected, I have no problems. However, when I plug my iPod in, it runs until it recognizes the iPod and displays the menu for it, and at that moment, the program entirely freezes. I can't push any buttons. It doesn't even manage to update the screen if I alt-tab between it and another window. And it uses 70% or more of my processor while not actually seeming to do anything.
I tried restarting my computer and my iPod. No good. The iPod is a 60 GB iPod video, and I have it set for manual management.
Dell 4550 Windows XP

As it turns out, mine just needed about ten minutes to sit there and think after I plugged the iPod in. Maybe yours is the same way. It's not acceptable, but you can get to your iPod if you have the patience.
I've also noticed that it feels the need to reanalyze the gapless playback information for all my songs after the first time I add something to the iPod after I plug it in. I think it might have been doing that when I first plugged it in also, and just wasn't updating the screen.

Itunes freezes when I connect my ipod....possible corrupt file?

I reinstalled itunes to the latest version.
And I'm still having the same problem: My itunes freezes whenever I connect my ipod. And when i disconnect it, it unfreezes and it shows "My Ipod" in itunes for like a second then goes away.
Now, when I reinstalled again, i noticed a message saying that Windows is missing components required to fully install Itunes (itunes installed anyway) or something like that. Now, i connected it to my parents' pc and it works fine.
Is there something wrong with my pc? Is there a different program where i can transfer my music to my ipod? (I am using Windows XP btw)
Also is there a way to move all the songs on my ipod to an external hard drive?
Message was edited by: Matt Miano

Similar problem here:
When I'm playing songs with iTunes and connecting my 3G 20GB iPod, my computer will hang up completely - screen goes dark and I have to reset my PC.
However, when my iTunes is "idle", i.e. not playing a song or doing anything else, connecting and syncing the iPod will work just fine.
I'm using the newest (6.x) Version of iTunes on WinXP SP2 with a 3G iPod 20GB.
Martin

ITunes freezes when iPod touch 4G is connected + other issues.

I've seen a lot of people struggling with this problem and I'm afraid I got stuck with the same issue. I'm not sure when it started, but I noticed any time I connected my ipod touch 4G to my computer, iTunes freezes almost immediately. When I disconnect, it goes back to normal (most of the time) and displays a message that says: "An ipod touch has been detected but cannot properly be identified."
I tried reinstalling iTunes 5 times, all of which it comes up with what I suppose is an installation error. When I click ok on the error, installation continues as if nothing has happened. There's also been an update for iTunes but it won't download. (Note: my laptop runs Windows 8.1).
On the website, it says iTunes is 64-bit but when I download, it runs 32-bit. I don't know why this happens (I'm not exactly tech savvy) and I don't know why iTunes freezes. I also cannot manually restore my iPod as a lot of people suggested as my home button is stuck. I'm out of options unless someone saves me... and my need for my music. I've been through many forums and nothing worked.
Can anyone help?
Side note: my ipod also seems to be going through USB chords like nobody's business. It's not negligence on my part, yet they always start causing my ipod to say "charging is not supported with this accessory" then completely stop working. I had one that barely lasted a day! I'm fed up with all these problems and hope someone can help.

Thank you,
Pretty much all of the posts in that link deal with PC problems, drivers and bios stuff. Since I am running on a Mac, I don't think there is much I can do to deal with those kind of issues.
I don't seem to have any other problems with USB connections to other devices, and my iPod does work with iTunes for at least a short while after I wipe it and start over. This leads me to believe it is less of an USB issue and more something to do with software on either the iPod and iTunes. I am beginning to suspect either something with an App or using the onboard iTunes Store to download content that is somehow corrupting the iPod.
In the past, I had problems with the sync taking an inordinate amount of time to back up, which after months of research I learned that it most likely had something to do with downloading an App from the App Store on the iPod in the early days of the App Store (A problem I was never able to eliminate despite numerous restores, due to the corrupted App being re-loaded every time I used the backups. I WAS able to eliminate the problem after deleting and re-downloading all of the Apps when I nuked my iPod). My problems with not being able to sync happened shortly after I downloaded an App from the App Store (something which I refrained from doing due to fears of corruption!).
I dunno, any thoughts on this?
P.S. I am still waiting for an answer as to the fate of the content I downloaded on my Ipod. If I restore my iPod without transfering the purchases, are they ultimately lost?

Itunes freezes when I connect my 80G Ipod Classic

This has been happening for a while now, and I couldn't figure it out so I just stopped using my Ipod. I can still listen to the music on there, but its getting old and I want to put new stuff on it. But thats when the problem occurs.
I plug in my Ipod using a standard cable to the USB ports. First I get a messagr from windows asking me if I want to scan and fix any errors with the Ipod. This nevver does anything, and it just sits there infinitely so I always hit no. At this point, Itunes is opening. It opens, I can see the main screen, but By now it is already frozen. When I click on it, I verify this. It turns white and doesn't do anything. EVER. FOREVER. (I have also downloaded another program as an alternative to Itunes to see if it will work, but it does the same thing. Freezes.) So I know its not Itunes. The ipod on the other hand shows what it normally shows. That it is connected and to eject before disconnecting etc....As soon as I unplug my ipod, everything unfreezes and I'm looking at my Itunes home.
I read somehwere that Podcasts might be causing this, and it said that I have to delete all Podcasts in order to fix this. I REALLY want to try this, but I can't possibly delete the god forsaken podcasts off without the use of Itunes.
Also, I really really don't want to restore the Ipod, Because theres a **** Ton of music on here that I put from my Old PC that I no longer have anymore. So if anyone knows a solution that doesn't involve doing that, that would be top priority. If I do need to do that, POST AWAY. I'm starting to get desperate anyway...
Thanks in advance, and hopefully someone else has resolved this issue. I am standing by to provide ANY more info that you need from me.
IPod Classic 80GB
Itunes Version 10.6.1.7
Windows 7

I would suggest that when you are adding music to your iPod,
Connect to USB 2.0 port at the back of the PC and dont use any USB hub.
Disconnect all other USB devices
Preferably disconnect from Internet and stop the Antivirus program
If you do a Disk Diagnostic on your iPod, there would be high numbers on the Realloc and Pending Sectors, which is causing the sync failures and Itunes freeze. The excellent post by tt2 will help you understand your problem.
Have a nice day!

ITunes freezes when i connect iPod?!

I've had my iPod one week - one week!!! - and already something has gone wrong.
iTunes works fine when I'm just listening to music or what have you, but when I plug in my iPod, within a few minutes the iTunes freezes. iPod says not to disconnect, I have no choice but to, and have to alt-control-delete to get rid of iTunes.
iPod seems normal....plays fine when I'm using it and stuff. Basically they work fine independently but when I connect them, it all goes wrong.
So is it the iPod or the iTunes that's poorly, and how do I fix it?! Please help!
Lucy. x

OKay, I've somehow managed to fix this problem (not sure how, changed the settings I think) but in doing so I've managed to wipe my iPod, and when I tried to put music back on, half the music has suddenly got exclamation marks by them and won't play.
What have I done?!

IPod and iTunes freeze when I connect my 80gb iPod Classic

Ok so I've had the 80gb Classic since August 08 and I recently got a new PC (Installed drivers recently, good spec). When I connect my iPod it freezes, so does iTunes and so does My Computer. I've uninstalled and reinstalled, downloaded latest update, reset iPod, updated drivers.
When I disconnect it says it needs to be reformatted and sometimes it offers me this option when I connect without iTunes open, but then I press OK and it crashes. How can I reformat it easily?
Don't care about loosing files on my iPod.

I had an issue once where iTunes wouldn't see the iPod, and the iPod would act like its trying to connect but would never complete (On a Windows Based PC).
The only way I got around that issue with my 80GB Video iPod was to do a reset on the iPod (menu and center for a few seconds until it rebooted). After that the device was good and would sync fine.
However, if your device is saying otherwise like the format option then I'd be concerned... And I would recommend doing a restore first before a format... Try the reset, and connect.... If you are concerned once you get it syncronized then do the restore option through iTunes!

TS1363 iTunes freezes when I connect this iPod (4th gen nano)

I have an older (4th gen) ipod that a family member gave me. I'd like to restore it and load it with music, but when I connect it and open iTunes, not only does iTunes not recognize it, but it completely freezes iTunes. I'm using Windows 8, latest version of iTunes installed. I've tried resetting the iPod, but that does not help.
When I check the device in control panel, it states "This device is working properly".
Any help is appreciated!

Found my solution in a similar thread - I hope I can find it and thank the poster!
It's a nuclear option, but it works!
Connect the offending iPod to a computer that does NOT have iTunes
You will be able to open the iPod as a Disk Drive in My Computer
(the following steps worked on my laptop running XP; you will need to adapt to your operating system)
Right-click on the Disk Drive when it appears
Click on Format
A window will pop up with some details and check boxes
Check "Quick Format"
You'll get a warning that everything on the drive will be erased. Click OK. (you are trying to reset the iPod to its original factory settings so that ITunes will read it as a new iPod)
Formatting only took a minute or so on my computer
Eject the iPod (Click the icon in your taskbar at the bottom of the screen)
Now, take the iPod back to the computer with your iTunes on it and connect it. (Close iTunes and reopen it if you haven't already) You should see a Welcome to your new iPod screen and be able to start over again syncing music, etc.
It worked for me!

Itunes freezes when ipod is connected to computer

Whenever I try to connect my ipod to my laptop my itunes will freeze up. I try opening my ipod using "my computer" but then that will freeze up as well. I'm trying to restore my ipod to see if that will help, but since my itunes freezes, it can't detect my ipod, therefore I can't restore it.
My ipod is set to where I have to manually put songs on it instead of it syncing automatically (unsure if this has anything to do with the problem?)
My itunes and ipod work perfectly by themselves, and I haven't had a problem with connecting my ipod to the computer until now. I can't figure out how to fix the problem. Help!
(I've also plugged my ipod into every usb port on the computer and it doesn't make a difference).

so does mine

Itunes freezing when ipod is connected

So I've been banging my head against the wall the last few days trying to figure out why my ipod is causing itunes to freeze, and ultimately not sync any new songs. In short after downloading itunes 9, anytime I attempt to connect my 120gb ipod classic itunes freezes up. I have done several, several things. I've already exhausted all the support suggestions, as well as countless google searches trying to resolve my issue.
Things I've tried:
-Stopped, and restarted the ipod service
-Reinstalled itunes
-Cleared the ipod photo cache folder
-Tried all usb ports on computer
-Tried brand new usb cable
-Formatted my ipod, in which case itunes didn't freeze up, but told me it was corrupt, and I needed to restore it. Right after restoring, however, the exact same thing occurs (except now I have 0 songs).
-Tried simply leaving it sitting there (waited something like 3 hours).
-Ran a disk scan, passed everything until I reached "HP DETECT TEST 0".
My OS is 32-bit 7, and I had roughly 6k songs on my ipod prior (simply throwing that in there as I've seen similar posts saying they can only reach around 500 songs). What's odd is my iphone 3G works perfectly fine with itunes 9.

I am in the same boat and posted in reply to another thread like this. I have two 80gb classics. One works just fine on my pc, the other locks iTunes and my computer up so I can't even see it as a disk. And I only have about 6-8gb of songs on it. I have tried reinstalling iTunes several times now, and had to do restore a couple times on my laptop running Win7 with iTunes 9, which will read it just perfectly. I restore the pod, plug it into the pc which will then read it perfectly, restore and sync on the pc which works fine, eject it and all seems to work fine. If I wish to plug it back in though, it starts all over. It can be read fine on other computers and I didn't have a problem till 9 was installed with my Vista system. someone please get this figured out! I plan to call support later today.

ITunes freezes when iPod connected

Similar Messages

Maybe you are looking for