Itunes freezes when ipod is connected to windows 7

I have had to return a new ipod after spending numerous hours going through the suggested fixes on this site to cure the problem with itunes.
Itunes works fine until the ipod is connected to the computer and then it freezes itunes after a couple of seconds.
I have completely removed and re-installed itunes several times, tried disabling drivers etc along with all the other methods suggested on this site and to no avail. Even the store helpline could not get the ipod to work with the computer after an hour on the telephone and remotely accessing the computer!!!!
This seems to be a recent problem, as an older ipod worked fine until the last two versions of itunes updates were released. Since then, no joy! Even uninstalling itunes and installing an earlier version does not cure the problem. Can someone at Apple get a grip and sort out this issue, as the current itunes seems to be littered with problems? Try a search on Google and you will see what I mean. This is a major issue with thousands of people.
Apple have lost the sale of one new ipod in this instance as I could not get it to work

Have you looked at this article:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

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TS1363 Ipod does not appear in my computer or recognized in itunes. When ipod is connected a window pos up aking to import photos off the device and when this is closed the ipod cannot be recognized. Any Help?

Ipod does not appear in my computer or recognized in itunes. When ipod is connected a window pos up aking to import photos off the device and when this is closed the ipod cannot be recognized. Any Help?

Which OS are you using?
In the meantime, research your problem in Knowledge Base.

Itunes freezes when ipod is connected to computer

Whenever I try to connect my ipod to my laptop my itunes will freeze up. I try opening my ipod using "my computer" but then that will freeze up as well. I'm trying to restore my ipod to see if that will help, but since my itunes freezes, it can't detect my ipod, therefore I can't restore it.
My ipod is set to where I have to manually put songs on it instead of it syncing automatically (unsure if this has anything to do with the problem?)
My itunes and ipod work perfectly by themselves, and I haven't had a problem with connecting my ipod to the computer until now. I can't figure out how to fix the problem. Help!
(I've also plugged my ipod into every usb port on the computer and it doesn't make a difference).

so does mine

Itunes freezing when ipod is connected

So I've been banging my head against the wall the last few days trying to figure out why my ipod is causing itunes to freeze, and ultimately not sync any new songs. In short after downloading itunes 9, anytime I attempt to connect my 120gb ipod classic itunes freezes up. I have done several, several things. I've already exhausted all the support suggestions, as well as countless google searches trying to resolve my issue.
Things I've tried:
-Stopped, and restarted the ipod service
-Reinstalled itunes
-Cleared the ipod photo cache folder
-Tried all usb ports on computer
-Tried brand new usb cable
-Formatted my ipod, in which case itunes didn't freeze up, but told me it was corrupt, and I needed to restore it. Right after restoring, however, the exact same thing occurs (except now I have 0 songs).
-Tried simply leaving it sitting there (waited something like 3 hours).
-Ran a disk scan, passed everything until I reached "HP DETECT TEST 0".
My OS is 32-bit 7, and I had roughly 6k songs on my ipod prior (simply throwing that in there as I've seen similar posts saying they can only reach around 500 songs). What's odd is my iphone 3G works perfectly fine with itunes 9.

I am in the same boat and posted in reply to another thread like this. I have two 80gb classics. One works just fine on my pc, the other locks iTunes and my computer up so I can't even see it as a disk. And I only have about 6-8gb of songs on it. I have tried reinstalling iTunes several times now, and had to do restore a couple times on my laptop running Win7 with iTunes 9, which will read it just perfectly. I restore the pod, plug it into the pc which will then read it perfectly, restore and sync on the pc which works fine, eject it and all seems to work fine. If I wish to plug it back in though, it starts all over. It can be read fine on other computers and I didn't have a problem till 9 was installed with my Vista system. someone please get this figured out! I plan to call support later today.

Itunes freezes when ipod is connected.

Just as the topic says. I tunes works fine when untill i plug the i pod in then it freezed you cant play a song you cant upload anynew songs into my ipod or even close itunes or anything. but when you unplug the ipod then it works. it pops up saying you disconnected befor i pod was synced and then it tryes to do all the stuff you clicked. i have already uninstalled and reinstalled i tunes and gotten the same thing.

Hello! I would appreciate any help that is available. I have a 60gb photo iPod. I have used 3 different computers (all pcs running Windows XP) to update my iPod. When I select shuffle songs it will auto skip certain tracks; it will play a full song but when it goes to the next track it "skips several" it also does this if I go to play an album. I can skip a song manually if I do not want to listen to it just fine. I do not see how the tracks could be corrupted if it is playing songs from the same cd all the way through.
Thanks,
Chris

How to "Open iTunes automatically when iPod is connected"....

...without having them sync automatically? I'm able to do this on my MBP just fine. The solution on my MBP is to uncheck "prevent ipods, ipads, iphones from syncing automatically" under Devices Preferences. Then I'm able to check "Open iTunes when Ipod is connected" under my iPod's Summary Options. After that i can then go back a uncheck "prevents Ip.... from syncing automatically".
Unfortunately, this option doesn't seem to be available to Windows users. or is it?
Thanks,
Mike

this will solve half of my issue while coincidentally causing the other half of it.
I want to be able to:
Open iTunes automatically when iPod is connected
AND
Prevent my ipod from syncing automatically *(when this is enabled the prior feature becomes disabled)

ITunes lags when iPod is connected...

I currently have iTunes 7.1.1 and am running Windows XP, when I open iTunes, it is fine and can play songs and all that jazz. The problem however is when I connect my iPod 5th Gen. to the computer. iTunes suddenly freezes up and nothing is accessible, an end process/program is then required from the task manager. I am however able to access the iPod through Windows and access the music on it.
How do I stop iTunes from freezing up, I would like to sync some more songs to it. I've tried reinstalling iTunes, restarting the computer. I can't restore my iPod because iTunes freezes up as soon as the iPod is plugged in.
Any help is good help I guess...
Thanks, Mitch

Sounds like you "got lucky", Mitch.
I have the same issue:
WinXP
Start iTunes
Connect iPod
iTunes freezes and iPod is never found by iTunes
Disconnect iPod and iTunes "comes back to life".
I've reviewed issues on the support page:
-5 R's
-re-installed iTunes 2x
-uses msconfig to enable only iTunesHelper and q?
Same results. Any suggestions appreciated!
Thanks!!
Uno Raggazzo!! - Prego!!

Having itunes open when ipod is connected

Nano 4th generation--iTunes always opened when iPod was connected to computer; now it doesn't and going to Devices and scrolling down Summary to "open when ipod is connected" is greyed out and will not allow me to check it. Even going to the iTunes preferences does not offer this selection.

You meant that you can't place a check mark in the check box "Open iTunes when device connected" ?
Just do a little test: Click on Music and see if you can put there a check mark.

ITunes freezes when opeining if connected to the internet

I have a problem that started this weekend. If I am connected to the internet, my iTunes freezes when I open it. It just gets stuck with the spinning beach ball. Any idea what might be causing this? I'd guess its something to do with syncing to icloud, but i tried disabling the auto download music & apps in preferences, and that didn't help

I am totally stuck on the same issue and have been for almost a year. Auto downloads and genius are disabled. I'm using a iMac and have upgraded to Lion OS 10.7.3. Being on an iMac means I can't uninstall iTunes but I am now on iTunes 10.6.1 (7). Think that's the latest.
If I disconnect from the internet I can use iTunes no problems but that kind of defeats the purpose of the store and I liked being able to control iTunes from my iPhone!
I've restarted literally tens of times.
Anyone that can help? should i raise another thread?
Thanks!

ITunes and Computer freezes when ipod is connected

When I connect my video ipod to my computer (dell desktop) the system freezes, as in it will not respond to mouse clicks and keyboard (but can still get to task manager). When I unplug the ipod it comes back to life. Programs always freeze, but sometimes I am able to navigate within windows without it freezing, but as soon as a program is brought up, my computer falls to its knees.
I have the latest version of iTunes, and updater v. 1.1, (but I have not been able to update the firmware yet from v 1.0).
The odd thing is last night I was able to download several gigs worth of music to it without incident. I then tried to load movies (they were in the wrong format, but I didn't know it at the time), and so in an effort to correct that I uninstalled itunes, the ipod drivers, and the ipod updater programs several times.
I cannot update the ipod firmware because the computer freezes when the ipod is plugged in, so the program freezes as well. Kind of a catch 22 situation.
I have been over the forums and help archives for about an hour and a half now and I have come up dry.
Windows XP does recognize the ipod when the cable is connected, and the ipod flashes, "Do not disconnect", which it is supposed to do.
I suspect this is drivers/software, but I have no idea where to go from here.
Help?

Hey!
That EXACT thing happened to me! 2 nights ago I'm downloading like crazy, all is well. I got on LimeWire and downloaded some videos and tried to put them on my iPod. Imported them into iTunes then tried to put em on my iPod and it completely wiped out all my songs! So I get back on, put the songs back in, and about half way through the update the thing freezes. I've re-installed everything, and have reset my iPod. Did you figure out what to do? Maybe your fix will fix my problem, too.
Thank you!

ITunes freezes when iPod touch 4G is connected + other issues.

I've seen a lot of people struggling with this problem and I'm afraid I got stuck with the same issue. I'm not sure when it started, but I noticed any time I connected my ipod touch 4G to my computer, iTunes freezes almost immediately. When I disconnect, it goes back to normal (most of the time) and displays a message that says: "An ipod touch has been detected but cannot properly be identified."
I tried reinstalling iTunes 5 times, all of which it comes up with what I suppose is an installation error. When I click ok on the error, installation continues as if nothing has happened. There's also been an update for iTunes but it won't download. (Note: my laptop runs Windows 8.1).
On the website, it says iTunes is 64-bit but when I download, it runs 32-bit. I don't know why this happens (I'm not exactly tech savvy) and I don't know why iTunes freezes. I also cannot manually restore my iPod as a lot of people suggested as my home button is stuck. I'm out of options unless someone saves me... and my need for my music. I've been through many forums and nothing worked.
Can anyone help?
Side note: my ipod also seems to be going through USB chords like nobody's business. It's not negligence on my part, yet they always start causing my ipod to say "charging is not supported with this accessory" then completely stop working. I had one that barely lasted a day! I'm fed up with all these problems and hope someone can help.

Thank you,
Pretty much all of the posts in that link deal with PC problems, drivers and bios stuff. Since I am running on a Mac, I don't think there is much I can do to deal with those kind of issues.
I don't seem to have any other problems with USB connections to other devices, and my iPod does work with iTunes for at least a short while after I wipe it and start over. This leads me to believe it is less of an USB issue and more something to do with software on either the iPod and iTunes. I am beginning to suspect either something with an App or using the onboard iTunes Store to download content that is somehow corrupting the iPod.
In the past, I had problems with the sync taking an inordinate amount of time to back up, which after months of research I learned that it most likely had something to do with downloading an App from the App Store on the iPod in the early days of the App Store (A problem I was never able to eliminate despite numerous restores, due to the corrupted App being re-loaded every time I used the backups. I WAS able to eliminate the problem after deleting and re-downloading all of the Apps when I nuked my iPod). My problems with not being able to sync happened shortly after I downloaded an App from the App Store (something which I refrained from doing due to fears of corruption!).
I dunno, any thoughts on this?
P.S. I am still waiting for an answer as to the fate of the content I downloaded on my Ipod. If I restore my iPod without transfering the purchases, are they ultimately lost?

ITunes freezes when iPod connected

I have Windows XP and iTunes version 11.0.1. Since I've updated iTunes I haven't tried to sync my iPod touch 4th generation. When I connected my iPod my iTunes freezes and I can't click on anything. Once I disconnect the iPod then iTunes works fine. What should I do? Thanks.

I've had similiar problems when it comes to freezing. What I did was simply wait. I loaded my iPod and the mouse pointer showed the hourglass for a few minutes, then the iPod simply showed up on iTunes. Try rebooting your system, connecting iPod, and giving it a few minutes.

Windows freezes when ipod is connected but charges fine-HELP!

I've had my 80GB ipod video since October.Its never frozen before or anything like that.2 Days ago,I connected it to the computer and a few seconds later,the computer froze.Ever since,everytime I connect it,Windows freezes.I don't think there is a problem with the USB cable because it carges fine on my plug and also after the computer freezes,it keeps charging but no "Do Not Disconnect" on the screen.Thing is,it says "Do Not Disconnect" before th computer starts and then it stops and charges as soon as the Windows XP logo comes up and then the computer doesn't even start,freezes at the Windows XP screen.Help would be much appreciated.
Thank You
Ian

Usually theres no need for this, cuz when you uninstall iTUnes it does not erase the iTUnes Library, nor any music on the PC.
That said its always a GREAT idea to back up your music regularly. Apple covers this on there site by using iTUnes to burn backups on CD, but it doesn't include backup of the all important iTunes Library file that contains all the playlist rating playcount Ect ect here it is tho http://docs.info.apple.com/article.html?artnum=93033
Long as you have all your music in one folder like "My Music" you can just copy it to an external Harddrive. that will backup all the music AND all the iTUnes librarys and crap since its in the "My Music" folder by default

ITunes freezes when iPod classic is connected

Since downloading version 7.7 iTunes freezes every time I plug in my classic iPod. The program does not recognize the device and, if I am playing a song, it finishes he song and then stops completely. I'm pretty sure the problem is with iTunes. Had no problem with same mac & iPod for 18 mos. I don't have access to another mac, but the two window machines I've connected to with the same USB line recognize the iPod. Any ideas? Merci.

I have this same problem with new version 7.7. We have like 30 gigs on the 80 gig ipod and I hear that it may take itunes up to 40 minutes to respond to this large of an ipod?!? Help ITUNES!!

Itunes freezing when Ipod Classic plugged in

When I plug in my ipod classic 80 gb,itunes freezes (cannot click or play anything) and an error message shows up.
"There is a problem with this drive. Scan the dvice now to fix". Tried that and it doesn't work. It also says my ipod is not responding.
The newest version of itunes is installed and our computer is windows 8.
Any suggestions would be greatly appreciated. I have looked at lots of other discussions but nothing has helped my problem.
Thanks!

I have the same problem: if I load iTunes for a second time and my iPod is plugged in the iTunes app and the system menus (top right corner of screen) freeze up.
Unplugging and plugging in the iPod seems un-freeze everything for me.

Itunes freezes when ipod is connected to windows 7

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