ITunes Freezes when iPod Plugged in

Hi All,
I'm trying to help someone out who has owned an iPod mini 4gb for 5 months now, but still hasn't got it working!
1) Initial problem was that iPod, when switched on displayed the folder and exclaimation icon
2) This was resolved by doing a firmware update and a restore (10/01/2006 release) which we had to do on another PC
3) Following this, the iPod worked OK on a different machine. Original machine recognises iPod, but doesnt load iTunes automatically. Also if we load iTunes before plugging in the iPod iTunes freezes - Unplugging the iPod releases the freeze.
4) We then deinstalled and reinstalled iTunes (v6.0.1.3) which didn't help.
5) The same problem is apparent when I plug my 30gb 5G iPod into the original machine. (Which works AOK else where!)
6) We've also tried removing all USB drivers and letting XP redetect them - Didnt help!
- Other USB devices seem to work AOK
- Windows XP SP2 running on a Dell Dimension 3100
- Have removed all unrequired software from startup
- No firewire port
Any ideas anyone? Please?
Cheers!
Simon

Hi,
Thanks for the reply, do you mean uninstall the updater software first, or iTunes?
Also, do you know what causes this problem? As you suggest using an earlier firmware, I'm guessing some aspect of a later version is to blame?
Any idea what version I should try?
Thanks again!
Simon.

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ITunes freezing when iPod plugged in...

Recently I noticed that a vast majority of my music had dissapeared from my iPod, as if I had deleted it. I have no idea why such a thing woud happen, but I figured that it wasn't a problem since I could just plug it into my computer and sync it. However, after syncing several times, the music did not return to my iPod, and now iTunes freezes whenever I plug it in. Without it connected, iTunes appears to function perfectly fine, however when I connect my iPod it freezes immediately. A long time after unplugging it again, iTunes gives me a message about it not being recognized (or something to that effect). I have already tried deleting the contents of the Sync Services folder, which seemed to help many others with this problem. What can I do to fix this?

Your nano uses a totally different way to sync with iTunes than the touch. You need to follow the troubleshooting tips in this article about removing and reinstalling iTunes.
http://support.apple.com/kb/HT1747

ITunes Freezes When iPod Plugged In. Please Help!

Two years ago I got a 2nd Gen. iPod nano. It worked for a while, but then it started freezing iTunes when I tried to sync it. So I got a 3rd gen. nano. It worked on one computer, then I wanted to put iTunes and start syncing it on another computer. So i transferred all of my songs to the other computer.Which was the same computer I synced my old iPod. I synced my new iPod once and all of my songs went to it. The next day I tried to sync it and as soon as the computer reconized my iPod, iTunes froze. As soon as I unplugged it it unfroze. That was what happened when I plugged my 2nd gen nano in. So now i cannot sync my new iPod because iTunes keeps freezing. Do you know what I could do to fix this problem??

Hi,
Thanks for the reply, do you mean uninstall the updater software first, or iTunes?
Also, do you know what causes this problem? As you suggest using an earlier firmware, I'm guessing some aspect of a later version is to blame?
Any idea what version I should try?
Thanks again!
Simon.

Itunes freezes when ipod plugged in, computer wont recognise it.

I know it's a common problem but when I plug my IPod Classic into my laptop, it causes itunes to freeze and won't respond to anything unless I unplug the IPod.
It started when I was playing a tune on itunes and plugged the ipod in. Itunes was still starting up and the conflict seemed to confuse it and caused the problem.
If I plug the ipod in, my computer recognises it as a drive, not an ipod, but the device manager does recognise it and says it is working fine.
I've tried to restore it on my computer but it doesn't do anything until I unplug it, then of course it can't find the device. Plug it back in and again, won't respond to any commands until the ipod is unplugged.
The ipod seems to play ok on my dock so the problem lies with the communication with the ipod and the computer.
I've updated itunes, checked the ipod is up to date, even bought a new cable. I've tried it in disk mode but I don't seem to be able to do anythng to either fix the problem, or restore my ipod.
I am using Windows 8.
Any help would be great.
Thanks.

Hello there, peteg1969.
The following Knowledge Base article offers up some great trecommendations for the issue you're describing:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My Itunes freezes when I plug in my ipod and wont verify or sync

My Itunes freezes every time I try to plug in my ipod classic. It wont verify my ipod so it can't sync or update it. I have to shut down and restart my computer to get it to function at all. I have had my ipod for awhile and have had no problems with it and my Iphone connects and syncs just fine. My Itunes is up dated with the latest version and I have tried uninstalling and reinstalling it. I have reset my ipod multiple times. I can't even restore my ipod because it freezes so fast I cant get the restore started. Someone PLEASE HELP!!

JoshJ86 wrote:
My iTunes freezes when I plug in a mobile device. I have Windows 8. I have tried many troubleshooting tips already.
I'd suggest you post your question on the iTunes for Windows forum. This forum is meant for getting Windows to run on a Mac.

ITunes freezes when I plug my iPod in. Please HELP

I have a 4G 8GB iPod touch, and it hasn't been synced into iTunes for about 2 months now because iTunes always freezes when I plug my iPOd into it.(I have iTunes 10.1 or which ever one is the latest version and it just freezes). Can anyone help or has the same problem?

I have the same problem
I managed to get it to work this way on Windows 7 SP1 X64
Itunes 10.2
Ipod 2g
Open Itunes
Open Task manager
Click on process tab
Connect Ipod 2g
Swap back to applications tab and check for not responding for Itunes
If Itunes goes not responding
Disconnect and reconnect Ipod, while viewing process tab
It may take a few times

ITunes 7 Freezes When iPod Plugged into PC & iPod Updater Isn't Seperate!

As it appears, like so many others, I'm having problems with iTunes 7 too. I've had problems with some previous itunes versions as well, which is why I don't like to use it. I use Anapod Explorer to transfer music to my ipod. The ONLY reason I use itunes is to transfer VIDEO over to my ipod. (Anapod has video support, but it puts video under "music videos" instead of "movies" in the "videos" section.) Anyway, with v.7, iTunes freezes everytime I plug my Ipod in or when I already have it plugged in and load up iTunes. At first I could terminate iPod Services in the Processes and reload iTunes and it wouldn't freeze up, but after some rebooting and reinstalling, not even that fixes it. Any other suggetions to get it working? Will I have to wait for v. 7.1 with bug fixes? Also something else I don't like about this new iTunes is that the ipod updater is apart of it, not seperate. I liked being able to download it seperately so I could use iPod Wizard to customize my ipod's look. I still can, writing directly to the firmware on the iPod instead of the updaters firmware, but doing this causes one or two...problems with the firmware. (Nothing too big, just when I'm watching a video, I can't click the center button and make the fast forward scroll come up nor the volume or any of the other video icons as well, although I have basic control) I WANT THE FIRMWARE TO BE RELEASED SEPERATELY AS WELL, NOT ONLY IN ITUNES!
Custom PC Windows XP Pro Better Than the Rest

Hello there, peteg1969.
The following Knowledge Base article offers up some great trecommendations for the issue you're describing:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

ITunes Freezes everytime iPod plug

Good day. My iTunes freezes everytime I plug my iPod classic into the pc. Can anyone help me with this problem? Thanks

I am having the same problem so I am going to bump your message...
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eMachine Windows XP

Itunes freezes when i plug my iPhone or iPad. OS: Maverick

After successfully upgrading to OS X Maverick, itunes freezes everytime i plug my iPhone 5s or iPad mini. I have tried several ideas on the web but still no luck.
Computer specs:
27-inch, Mid 2011
2.7 GHz Intel i5
8 GB ram
1 TB Hd

Hi Linc, thanks for your reply. I'm not really sure what I'm looking for. I copied a few lines from the console window and pasted it below. I hope it's enough for you to figure what my problem is. I appreciate any help you can send.
Date/Time:       2014-09-02 13:48:37 -0700
OS Version:      10.9.4 (Build 13E28)
Architecture:    x86_64
Report Version: 18
Command:         iTunes
Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
Version:         11.3.1 (11.3.1)
Build Version:   1
Project Name:    iTunes
Source Version: 1131011003001002
Parent:          launchd [169]
PID:             808
Event:           hang
Duration:        3.61s
Steps:           36 (100ms sampling interval)
Hardware model: iMac12,2
Active cpus:     4
Fan speed:       1147 rpm
Free pages:      1290116 pages (-961)
Pageins:         8 pages
Pageouts:        0 pages
Swapins:         0 pages
Swapouts:        0 pages
Process:         iTunes [808]
Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
Architecture:    x86_64
Parent:          launchd [169]
UID:             501
Task size:       31062 pages
Thread 0x107d2    DispatchQueue 1          priority 47
36 ??? (iTunes + 3650892) [0x101c9154c]
    36 ??? (iTunes + 9705632) [0x1022578a0]
      36 -[NSApplication run] + 553 (AppKit) [0x7fff8163199c]
        36 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122 (AppKit) [0x7fff8163d89b]
          36 _DPSNextEvent + 1434 (AppKit) [0x7fff8163e24e]
            36 _BlockUntilNextEventMatchingListInModeWithFilter + 65 (HIToolbox) [0x7fff863565bc]
              36 ReceiveNextEventCommon + 479 (HIToolbox) [0x7fff863567b7]
                36 RunCurrentEventLoopInMode + 226 (HIToolbox) [0x7fff86356a0d]
                  36 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8dbd9e75]
                    36 __CFRunLoopRun + 831 (CoreFoundation) [0x7fff8dbda3ef]
                      36 __CFRunLoopDoSources0 + 242 (CoreFoundation) [0x7fff8dbdac62]
                        36 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 (CoreFoundation) [0x7fff8dbe95b1]
                          36 ??? (iTunes + 93150) [0x10192cbde]
                            36 ??? (iTunes + 93290) [0x10192cc6a]
                              36 ??? (iTunes + 93616) [0x10192cdb0]
                                36 ??? (iTunes + 93742) [0x10192ce2e]
                                  36 ??? (iTunes + 93855) [0x10192ce9f]
                                    36 ??? (iTunes + 94457) [0x10192d0f9]
                                      36 ??? (iTunes + 95032) [0x10192d338]
                                        36 ??? (iTunes + 95704) [0x10192d5d8]
                                          36 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8a0a7a1a]
                                           *36 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0x107f4    DispatchQueue 2          priority 49
36 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff8e1da136]
    36 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8a0ac662]
     *36 ??? (mach_kernel + 3959520) [0xffffff80005c6ae0]

Itunes freezing when Ipod Classic plugged in

When I plug in my ipod classic 80 gb,itunes freezes (cannot click or play anything) and an error message shows up.
"There is a problem with this drive. Scan the dvice now to fix". Tried that and it doesn't work. It also says my ipod is not responding.
The newest version of itunes is installed and our computer is windows 8.
Any suggestions would be greatly appreciated. I have looked at lots of other discussions but nothing has helped my problem.
Thanks!

I have the same problem: if I load iTunes for a second time and my iPod is plugged in the iTunes app and the system menus (top right corner of screen) freeze up.
Unplugging and plugging in the iPod seems un-freeze everything for me.

ITunes freezes when I plug my ipod in

This problem started when iTunes said it couldn't sync some of the songs to my ipod. I think it said my ipod was corrupt or something like that so I tried to restore it. It froze after the restore, so I unplugged the iPod. It works when it's not plugged in, there's just nothing on it. When I plug it into the computer iTunes freezes. I tried doing reformatting it through Windows in disk mode, then it showed up in iTunes as corrupt. I restored it and the same thing happened. I don't know what to do; does anyone know anything about this?

If the above steps don't work, I went through a lot of trial and error to fix mine but found that this method worked great.
1. Press and hold select and menu to reset.
2. When the apple comes up, press select and play to put the iPod in disk mode.
3. Plug iPod in and make sure iTunes recognizes it. It will still give you an error but ignore it.
4. Find out what the iPod drive name is. Mine is G: so be careful what you put in because this will completely format any drive you type in.
Open up CMD from the run or start menu. Type in:
Format G: /FS:FAT32.
(Remember to replace G: with whatever drive your iPod is.)
Then hit enter. It may take a while. This will start the iPod format.
5. When that is finished, you will get an error that says something like the drive is too big for FAT. Ignore this.
6. Eject the iPod using iTunes and then press the select and menu button to reset the iPod back into normal mode.
7. Plug the iPod back in. You will get a message on Windows saying that you need to format it again. Ignore this.
8. Restore the iPod using iTunes.
This method will completely wipe the iPod and formats the entire thing to its original file format. I have read that doing this can reduce the life of the iPod, but better than having a iPod paper weight. This method made mine run like new again. I found that using the Windows Format Utility doesn't work to well. The CMD format seemed to do the trick. Hope this helps.

My iPod Classic just emptied itself of all my music and now iTunes freezes when I plug my iPod into my computer. What is happening to it and how can i fix it?

My iPod Classic was charging and after I ejected it from the USB cable all of my music is somehow gone and now when I plug it in iTunes freezes. my question is WHY???

See Corrupt iPod classic.
tt2

Itunes freezes when I plug in my Ipod Touch - what should I do?

I know that this has been asked numerous times, but I haven't found a solution yet. The basics:
It was working fine yesterday, but when i plug in my ipod, itunes won't recognize it and it will freeze until I remove the ipod.
My 3rd gen ipod touch, when I try to access my music and videos (my photos are still there), just goes to a white screen.
After going to settings and about in my ipod, next to music and videos, it just says loading and won't do anything else.
I've reinstalled itunes and it has the latest update.
I've restarted my ipod many times.
I don't know what else to do. Everything else runs fine, the apps and internet connectivity is all great. Can someone please help me? This has been an absolutely terrible month and my ipod crashing is the icing on the cake from ****.

Try this article:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

ITunes Freezes when iPod touch plugged in

So last night I plugged my PB G4 into my external hard drive (which is where all my music is stored) and then plugged my iPod Touch 3rd gen into the laptop... figured I'd get the new iOS. iTunes said I needed to upgrade iTunes first and I agreed to go ahead with the upgrade. That seemed to work fine. But now I can't sync my iPod... let alone download the new upgrade (iOS5). Every time I plug it in iTunes freezes. It shows up in iTunes and then after about 10 seconds I get the pinwheel spinning. I've even been quick with plugging it in and then trying to right click on it and then select the back up option... or unplug it and then plug it back in quick and click on upgrade or sync... it almost tricks the thing into working... but to no avail). I can't even do a restore. I'm thinking I need to go back to iTunes 10.4 and sync my iPod (it hadn't been synced recently) and start over. Is this the case? If so, what is the easiest way to go back to 10.4?
Thanks.

No help on this? Really? Here's a little more info. When I plug the ipod in with iTunes not running, it opens iTunes. The ipod charges but causes iTunes to freeze up. And I can't figure out how to go back to iTunes 10.4... Anybody know? I've restarted both devices several times... reinstalled iTunes 10.5 2 or 3 times...
I got the iPod Touch in February of this year and have synced it numerous time to this computer without issue.
Oh, and when I plugged it in the other day to do the upgrade iTunes interacted with the iPod just fine... asked me about if I wanted to update to iOS5. Once the upgrade to iTunes 10.5 happened that's when I started having trouble.
I can't believe I haven't gotten any help on this yet...

Why is my itunes freezing when i plug in my ipod

I have one of the newer ipod touches and when I tried to put the newest update on it, everything went wrong. The newest update is on it, however, everytime I plug it into my computer itunes freezes. Ive tried everything that apple has told me to do.

Try the following (these are separate suggestions):
Restart the computer.
Reset the iPod using the two button combo.
http://support.apple.com/kb/HT1320
If those actions do not help, try putting the iPod into Disk Mode
http://support.apple.com/kb/HT1363
then connecting to computer. If iTunes can now access the iPod without freezing, you should use Restore to erase the iPod and initialize the iPod's software. Then you can set it up and re-sync your songs.

ITunes Freezes when iPod Plugged in

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