ITunes freezes when iPod touch 4G is connected + other issues.

I've seen a lot of people struggling with this problem and I'm afraid I got stuck with the same issue. I'm not sure when it started, but I noticed any time I connected my ipod touch 4G to my computer, iTunes freezes almost immediately. When I disconnect, it goes back to normal (most of the time) and displays a message that says: "An ipod touch has been detected but cannot properly be identified."
I tried reinstalling iTunes 5 times, all of which it comes up with what I suppose is an installation error. When I click ok on the error, installation continues as if nothing has happened. There's also been an update for iTunes but it won't download. (Note: my laptop runs Windows 8.1).
On the website, it says iTunes is 64-bit but when I download, it runs 32-bit. I don't know why this happens (I'm not exactly tech savvy) and I don't know why iTunes freezes. I also cannot manually restore my iPod as a lot of people suggested as my home button is stuck. I'm out of options unless someone saves me... and my need for my music. I've been through many forums and nothing worked.
Can anyone help?
Side note: my ipod also seems to be going through USB chords like nobody's business. It's not negligence on my part, yet they always start causing my ipod to say "charging is not supported with this accessory" then completely stop working. I had one that barely lasted a day! I'm fed up with all these problems and hope someone can help.

Thank you,
Pretty much all of the posts in that link deal with PC problems, drivers and bios stuff. Since I am running on a Mac, I don't think there is much I can do to deal with those kind of issues.
I don't seem to have any other problems with USB connections to other devices, and my iPod does work with iTunes for at least a short while after I wipe it and start over. This leads me to believe it is less of an USB issue and more something to do with software on either the iPod and iTunes. I am beginning to suspect either something with an App or using the onboard iTunes Store to download content that is somehow corrupting the iPod.
In the past, I had problems with the sync taking an inordinate amount of time to back up, which after months of research I learned that it most likely had something to do with downloading an App from the App Store on the iPod in the early days of the App Store (A problem I was never able to eliminate despite numerous restores, due to the corrupted App being re-loaded every time I used the backups. I WAS able to eliminate the problem after deleting and re-downloading all of the Apps when I nuked my iPod). My problems with not being able to sync happened shortly after I downloaded an App from the App Store (something which I refrained from doing due to fears of corruption!).
I dunno, any thoughts on this?
P.S. I am still waiting for an answer as to the fate of the content I downloaded on my Ipod. If I restore my iPod without transfering the purchases, are they ultimately lost?

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Itunes freezing when Ipod touch is connected

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I' running iTunes 9 (with the lateset updates) and snow leopard.

I solved my problem. Here's whatI did: went to username/library/application support, and deleted the folder "syncservices". Loged out and then back in again. After that my iPod was syncing perfectly with iTunes... everyone with similar issues should try this, I found this in another topic in Apple Discussions.

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Oh, and when I plugged it in the other day to do the upgrade iTunes interacted with the iPod just fine... asked me about if I wanted to update to iOS5. Once the upgrade to iTunes 10.5 happened that's when I started having trouble.
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This is a useless reply. It does not work. Uninstalling and reinstalling does nothing to fix it. Itunes always freezes when Ipod is connected. This is a problem with Windows 7 64bit and is very common problem. Itunes doesn't want to cooperate with 64bit windows. If you search the internet, lots are having the same problem. This problem has existed for 10 years. Every new version of itunes never fixes the problem. Why can't Apple and Microsoft work together to fix the issue. This is unacceptable. Apple software designers are very lazy and stupid.

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Hi,
I have an Ipod Touch 3G and a new Dell XPS16 Core I7 with Windows 7 x64. The Ipod cannot be Synced or restored properly. When connecting it it says there is an issue with the Ipod and it needs to be restored. The actul restore seems to go OK but after on the screen to setup new Ipod when I click OK Itunes just freezes. Seems like other people have similar problems.
I've put some troubleshooting steps and findings below.
1/ Though Itunes was corrups so uninstalled and reinstalled, no luck.
2/ Wanted new clean windows install anyway so formatted drive and reinstalled windows from scratch. Updated all drivers and BIOS to latest version. Installed latest Itunes. No other apps just Windows and Itunes. Same result. Itunes library is also empty so there is nothing to sync.
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If I go to Apple I'm sure they will say the Touch is fine because it works with 2 other PCs. If I go to Dell they will probably say the machine is OK because other Ipod works fine and I don't have issues with any other devices.

Hi,
Thanks for the information. Will try this later and post if it helps. i have tried many many supposed fixes but no luck. At the moment I have clean Windows 7 (no bloatware) latest drivers, latest BIOS and only Itunes installed. Still does not work.
Spoke to Apple on the phone who said they think it's most likely USB drivers. I was using this Ipod with Windows 7 32bit RC for months without any such issues. As soon as i got the new laptop it has been non stop problems.
I did notice Apple have not updated the software since late October, 2 months ago. I have logged a call with Dell but I have a sinking feeling that that will send me back to Apple.
In my case I noticed when it freezes that Itunes is using a reasonable amount of CPU which does not change. In my case 13% of my 4 core I7. I have also noticed that other USB drives tend to lok up and not be accesible when Itunes freezes. Do you get similar symptoms?
My gut feeling is Itunes x64 has some issues. The Itunes App does not seem to be 64 bit either even when installing 64 bit version. May just be the drivers which are 64 bit. If we can find a few people with reproducable issues on different hardware I will forward this to Apple as I still have an open support ticket.

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I have included screen shots, can someone help please?
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[IMG]http://i13.photobucket.com/albums/a251/Reeceonline/missing2.jpg[/IMG]
[IMG]http://i13.photobucket.com/albums/a251/Reeceonline/itunes.jpg[/IMG]

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Itunes freezes when ipod is connected to computer

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so does mine

Itunes freezing when ipod is connected

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Hi Dave,
Try putting the iPod into recovery mode and restoring it in iTunes as shown here: http://support.apple.com/kb/HT1808
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-Jason

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I have this same problem with new version 7.7. We have like 30 gigs on the 80 gig ipod and I hear that it may take itunes up to 40 minutes to respond to this large of an ipod?!? Help ITUNES!!

PC freezes when iPod Touch is fully charged

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You're right about the random thing; at first I thought it only happened when the iPod was fully charged, but it has also happened on random occasions...
Anyhow, I actually managed to get my iPod Touch (1G) charging again, without freezing the computer. The downside is that I can't sync.
What I've done is this:
* I have moved back to the latest version of iTunes (8.0.2.20). I also have the latest firmware on the iPod Touch (2.2).
* I have disabled the following Apple services/startup-programs: iTunesHelper, AppleSyncNotifier and Apple Mobile Device
To do this: Go to Start > Run,
then type "msconfig" (without the quotes), click OK,
then go to the "Services" tab, remove the checkmark on "Apple Mobile Device",
then go to the "Startup" tab, remove the checkmarks on "iTunesHelper" and "AppleSyncNotifier",
then click OK and you'll be asked to restart the computer.
* When the computer has restarted, a window'll be shown that says you've modified your configuration... You'll probably want to check the checkbox in this window; otherwise this window'll pop up every time the computer restarts...
Now your iPod Touch should be able to safely charge without freezing the computer. When you start iTunes now, you'll get the message that says the iPod won't work because the Apple Mobile Device-service hasn't started.
I have disabled this Apple Mobile Device because I'm quite positive it's the cause of all this freezing. If you do need to sync your iPod, it's possible to enable the Apple Mobile Device-service for a while, and then disable it again.
Just do the following to start it:
* Go to Start > Run
* Type "services.msc" (without the quotes) and click OK
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* Change "Startup type" from "Disabled" to "Manual"; click "Apply".
* Click the "Start" button in this window to start the Apple Mobile Device-service.
* Click OK and then close the "Services" window.
* iTunes will now recognize the iPod Touch again, but the you'll be at risk of freezing the computer...

Itunes freezes when my iphone 4s is connected

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Windows 7, XP, Vista: Click the bottom left and click the start button and navigate to
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ITunes freezing when iPod plugged in...

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http://support.apple.com/kb/HT1747

ITunes freezes when iPod syncs

Recently my iTunes freezes everytime my ipod syncs. I don't know the causes for it and when I try to add songs or videos it will freeze up everytime. Does anybody have a clue about this? My iPod is 4th generation iPod and I'm using a mac.
Thank you

- Try a reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try just backing up the iPod by right clicking on the iPod under Devices in iTunes and select Back Up. If successful then you can restore the iPod.
- Also try here:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
- However, you say you have Windows 9, that maybe causing the problem.

ITunes freezes when iPod touch 4G is connected + other issues.

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