ITunes Freezes when iPod touch plugged in

So last night I plugged my PB G4 into my external hard drive (which is where all my music is stored) and then plugged my iPod Touch 3rd gen into the laptop... figured I'd get the new iOS. iTunes said I needed to upgrade iTunes first and I agreed to go ahead with the upgrade. That seemed to work fine. But now I can't sync my iPod... let alone download the new upgrade (iOS5). Every time I plug it in iTunes freezes. It shows up in iTunes and then after about 10 seconds I get the pinwheel spinning. I've even been quick with plugging it in and then trying to right click on it and then select the back up option... or unplug it and then plug it back in quick and click on upgrade or sync... it almost tricks the thing into working... but to no avail). I can't even do a restore. I'm thinking I need to go back to iTunes 10.4 and sync my iPod (it hadn't been synced recently) and start over. Is this the case? If so, what is the easiest way to go back to 10.4?
Thanks.

No help on this? Really? Here's a little more info. When I plug the ipod in with iTunes not running, it opens iTunes. The ipod charges but causes iTunes to freeze up. And I can't figure out how to go back to iTunes 10.4... Anybody know? I've restarted both devices several times... reinstalled iTunes 10.5 2 or 3 times...
I got the iPod Touch in February of this year and have synced it numerous time to this computer without issue.
Oh, and when I plugged it in the other day to do the upgrade iTunes interacted with the iPod just fine... asked me about if I wanted to update to iOS5. Once the upgrade to iTunes 10.5 happened that's when I started having trouble.
I can't believe I haven't gotten any help on this yet...

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ITunes Freezes when iPod is plugged in

Can anyone help me? I'm about ready to throw both my IPod and computer out the window! Everything has been working fine and all of a sudden, whenever I plug my IPod in, ITunes completely freezes up. As soon as I unplug the IPod, ITunes starts working again.
I have a 30 GB IPod, Windows XP, and ITunes 7.1.1.5. I have tried all of the following: reinstalling ITunes, reinstalling the IPod software, plugging the USB cable into a different port, using a new USB cable. The only thing I haven't done is restore the IPod, and I can't do this because of ITunes freezing every time the IPod is plugged in.
Like I mentioned above, everything was working fine and then all of a sudden this started happening. Has anyone else had this problem? I'd appreciate any help you can give me. Thanks.
Dell Dimension 8300 Windows XP
Dell Dimension 8300 Windows XP
Dell Dimension 8300 Windows XP ITunes 7.1.1.5
Dell Dimension 8300 Windows XP

I have the same problem: if I load iTunes for a second time and my iPod is plugged in the iTunes app and the system menus (top right corner of screen) freeze up.
Unplugging and plugging in the iPod seems un-freeze everything for me.

Computer and iTunes freezes when iPod is plugged in

Hi there.
I'm using Windows Vista x32 SP1 and lately I've had a problem with my iPod and iTunes. It hasn't always been like this as recently I have been updating my iPod, but for some reason something has caused a problem.
I can use iTunes fine and play songs from it, until I plug in my iPod. When the iPod is plugged in, I can't use anything on iTunes, be it sync, change song, or anything. I can't even access the iTunes screen if I have changed window.
Nor can I access the "Computer" section of my computer, where the "iPod" folder is stored - this freezes up as well.
However, as soon as I unplug the iPod, everything starts working again. However, this means that I can't ever sync, or even fix/scan - because I only get these options AFTER I have unplugged it. I have restarted my computer and reinstalled iTunes, as well as resetting my iPod (pressing the center button and menu) whilst plugged in, and whilst unplugged - all to no avail.
Any help would be greatly appreciated, I have searched through the internet for ages trying to find a solution and I can't seem to find any answers. Thanks!

ANY help would really be appreciated... My iPod is corrupted I think but I can't restore it due to the above problems so everything's going wrong.

Itunes freezing when Ipod Classic plugged in

When I plug in my ipod classic 80 gb,itunes freezes (cannot click or play anything) and an error message shows up.
"There is a problem with this drive. Scan the dvice now to fix". Tried that and it doesn't work. It also says my ipod is not responding.
The newest version of itunes is installed and our computer is windows 8.
Any suggestions would be greatly appreciated. I have looked at lots of other discussions but nothing has helped my problem.
Thanks!

I have the same problem: if I load iTunes for a second time and my iPod is plugged in the iTunes app and the system menus (top right corner of screen) freeze up.
Unplugging and plugging in the iPod seems un-freeze everything for me.

ITunes freezes when iPod touch 4G is connected + other issues.

I've seen a lot of people struggling with this problem and I'm afraid I got stuck with the same issue. I'm not sure when it started, but I noticed any time I connected my ipod touch 4G to my computer, iTunes freezes almost immediately. When I disconnect, it goes back to normal (most of the time) and displays a message that says: "An ipod touch has been detected but cannot properly be identified."
I tried reinstalling iTunes 5 times, all of which it comes up with what I suppose is an installation error. When I click ok on the error, installation continues as if nothing has happened. There's also been an update for iTunes but it won't download. (Note: my laptop runs Windows 8.1).
On the website, it says iTunes is 64-bit but when I download, it runs 32-bit. I don't know why this happens (I'm not exactly tech savvy) and I don't know why iTunes freezes. I also cannot manually restore my iPod as a lot of people suggested as my home button is stuck. I'm out of options unless someone saves me... and my need for my music. I've been through many forums and nothing worked.
Can anyone help?
Side note: my ipod also seems to be going through USB chords like nobody's business. It's not negligence on my part, yet they always start causing my ipod to say "charging is not supported with this accessory" then completely stop working. I had one that barely lasted a day! I'm fed up with all these problems and hope someone can help.

Thank you,
Pretty much all of the posts in that link deal with PC problems, drivers and bios stuff. Since I am running on a Mac, I don't think there is much I can do to deal with those kind of issues.
I don't seem to have any other problems with USB connections to other devices, and my iPod does work with iTunes for at least a short while after I wipe it and start over. This leads me to believe it is less of an USB issue and more something to do with software on either the iPod and iTunes. I am beginning to suspect either something with an App or using the onboard iTunes Store to download content that is somehow corrupting the iPod.
In the past, I had problems with the sync taking an inordinate amount of time to back up, which after months of research I learned that it most likely had something to do with downloading an App from the App Store on the iPod in the early days of the App Store (A problem I was never able to eliminate despite numerous restores, due to the corrupted App being re-loaded every time I used the backups. I WAS able to eliminate the problem after deleting and re-downloading all of the Apps when I nuked my iPod). My problems with not being able to sync happened shortly after I downloaded an App from the App Store (something which I refrained from doing due to fears of corruption!).
I dunno, any thoughts on this?
P.S. I am still waiting for an answer as to the fate of the content I downloaded on my Ipod. If I restore my iPod without transfering the purchases, are they ultimately lost?

Itunes freezing when Ipod touch is connected

Everytime I try to connect my iPod touch (2nd Gen, 32 Gb), iTunes hangs on that spinning ball and won't respond or recognize my iPod. The strange thing is that iTunes works fine with both my nano and shuffle and the iPod touch is also working perfectly. It's been happening sice I upgraded form Leopard to Snow Leopard. PLEASE help!
I' running iTunes 9 (with the lateset updates) and snow leopard.

I solved my problem. Here's whatI did: went to username/library/application support, and deleted the folder "syncservices". Loged out and then back in again. After that my iPod was syncing perfectly with iTunes... everyone with similar issues should try this, I found this in another topic in Apple Discussions.

ITunes 8.1 freezes when iPod touch is plugged in, unfreezes when pluggedout

I've just updated my iPod touch 1st gen to 2.2.1, it was working and syncing perfectly for two days. This morning, when the iPod touch was plugged into iTunes, iTunes froze when the iPod was recognized by the computer. I tried plugging the iPod touch out of the computer, and iTunes almost instantly went back to functioning correctly.
If I attempt to start iTunes with the iPod already plugged in, it starts up frozen and does not function. I have to use Task Manager to manually quit the process every time.
This is all still strange since the only thing different I did from last night is download several podcasts and update one app. I've tried deleting these podcasts and uninstalling the app, but to no avail.
Thanks in advance.

Hi Dave,
Try putting the iPod into recovery mode and restoring it in iTunes as shown here: http://support.apple.com/kb/HT1808
This would erase the contents of the iPod but you can check iTunes for a backup before restoring from recovery mode. This article: http://support.apple.com/kb/HT1766 provides more information about iPhone backups.
-Jason

Itunes 11.4 freezing when ipod touch 5 connected to windows 7 64bit

Every time the iPod touch 5th generation is connected to ITunes in Windows 7 64 bit, the stupid iTunes freezes. The only way to unfreeze is to disconnect it. This problem has been going for a very long time. Upgrading iTunes does nothing. ITunes 11.4 does not fix the problem. There is no way to sync iPod touch with windows 7. This getting very frustrating. When is someone going to post a fix that permanently fixes this problem that has existed for a long time. Anyone got a brain that works?
A few months ago someone posted a fix that required to disable a windows update that work for a while. Now iTunes is back to its old freezing behaviors. Fix it Apple now!..

This is a useless reply. It does not work. Uninstalling and reinstalling does nothing to fix it. Itunes always freezes when Ipod is connected. This is a problem with Windows 7 64bit and is very common problem. Itunes doesn't want to cooperate with 64bit windows. If you search the internet, lots are having the same problem. This problem has existed for 10 years. Every new version of itunes never fixes the problem. Why can't Apple and Microsoft work together to fix the issue. This is unacceptable. Apple software designers are very lazy and stupid.

ITunes freezes when iPod classic is connected

Since downloading version 7.7 iTunes freezes every time I plug in my classic iPod. The program does not recognize the device and, if I am playing a song, it finishes he song and then stops completely. I'm pretty sure the problem is with iTunes. Had no problem with same mac & iPod for 18 mos. I don't have access to another mac, but the two window machines I've connected to with the same USB line recognize the iPod. Any ideas? Merci.

I have this same problem with new version 7.7. We have like 30 gigs on the 80 gig ipod and I hear that it may take itunes up to 40 minutes to respond to this large of an ipod?!? Help ITUNES!!

ITunes freezing when iPod plugged in...

Recently I noticed that a vast majority of my music had dissapeared from my iPod, as if I had deleted it. I have no idea why such a thing woud happen, but I figured that it wasn't a problem since I could just plug it into my computer and sync it. However, after syncing several times, the music did not return to my iPod, and now iTunes freezes whenever I plug it in. Without it connected, iTunes appears to function perfectly fine, however when I connect my iPod it freezes immediately. A long time after unplugging it again, iTunes gives me a message about it not being recognized (or something to that effect). I have already tried deleting the contents of the Sync Services folder, which seemed to help many others with this problem. What can I do to fix this?

Your nano uses a totally different way to sync with iTunes than the touch. You need to follow the troubleshooting tips in this article about removing and reinstalling iTunes.
http://support.apple.com/kb/HT1747

Itunes freezing with Ipod Touch on Windows 7x64 when setting up

Hi,
I have an Ipod Touch 3G and a new Dell XPS16 Core I7 with Windows 7 x64. The Ipod cannot be Synced or restored properly. When connecting it it says there is an issue with the Ipod and it needs to be restored. The actul restore seems to go OK but after on the screen to setup new Ipod when I click OK Itunes just freezes. Seems like other people have similar problems.
I've put some troubleshooting steps and findings below.
1/ Though Itunes was corrups so uninstalled and reinstalled, no luck.
2/ Wanted new clean windows install anyway so formatted drive and reinstalled windows from scratch. Updated all drivers and BIOS to latest version. Installed latest Itunes. No other apps just Windows and Itunes. Same result. Itunes library is also empty so there is nothing to sync.
3/ Tried different Ipod (3rd Gen Ipod Nano). This works fine can restore and sync with no freezing issues.
4/ Tried Ipod Touch on 2 different PCs (one with XP 32 bit and one with Windows 7 32bit). On these machines the Ipod touch works fine.
It seems that there is either an issue with X64 Windows 7 and Ipod Touch 3G. Any suggestions.
If I go to Apple I'm sure they will say the Touch is fine because it works with 2 other PCs. If I go to Dell they will probably say the machine is OK because other Ipod works fine and I don't have issues with any other devices.

Hi,
Thanks for the information. Will try this later and post if it helps. i have tried many many supposed fixes but no luck. At the moment I have clean Windows 7 (no bloatware) latest drivers, latest BIOS and only Itunes installed. Still does not work.
Spoke to Apple on the phone who said they think it's most likely USB drivers. I was using this Ipod with Windows 7 32bit RC for months without any such issues. As soon as i got the new laptop it has been non stop problems.
I did notice Apple have not updated the software since late October, 2 months ago. I have logged a call with Dell but I have a sinking feeling that that will send me back to Apple.
In my case I noticed when it freezes that Itunes is using a reasonable amount of CPU which does not change. In my case 13% of my 4 core I7. I have also noticed that other USB drives tend to lok up and not be accesible when Itunes freezes. Do you get similar symptoms?
My gut feeling is Itunes x64 has some issues. The Itunes App does not seem to be 64 bit either even when installing 64 bit version. May just be the drivers which are 64 bit. If we can find a few people with reproducable issues on different hardware I will forward this to Apple as I still have an open support ticket.

ITunes Freezes when iPod Plugged in

Hi All,
I'm trying to help someone out who has owned an iPod mini 4gb for 5 months now, but still hasn't got it working!
1) Initial problem was that iPod, when switched on displayed the folder and exclaimation icon
2) This was resolved by doing a firmware update and a restore (10/01/2006 release) which we had to do on another PC
3) Following this, the iPod worked OK on a different machine. Original machine recognises iPod, but doesnt load iTunes automatically. Also if we load iTunes before plugging in the iPod iTunes freezes - Unplugging the iPod releases the freeze.
4) We then deinstalled and reinstalled iTunes (v6.0.1.3) which didn't help.
5) The same problem is apparent when I plug my 30gb 5G iPod into the original machine. (Which works AOK else where!)
6) We've also tried removing all USB drivers and letting XP redetect them - Didnt help!
- Other USB devices seem to work AOK
- Windows XP SP2 running on a Dell Dimension 3100
- Have removed all unrequired software from startup
- No firewire port
Any ideas anyone? Please?
Cheers!
Simon

Hi,
Thanks for the reply, do you mean uninstall the updater software first, or iTunes?
Also, do you know what causes this problem? As you suggest using an earlier firmware, I'm guessing some aspect of a later version is to blame?
Any idea what version I should try?
Thanks again!
Simon.

Itunes freezes when ipod plugged in, computer wont recognise it.

I know it's a common problem but when I plug my IPod Classic into my laptop, it causes itunes to freeze and won't respond to anything unless I unplug the IPod.
It started when I was playing a tune on itunes and plugged the ipod in. Itunes was still starting up and the conflict seemed to confuse it and caused the problem.
If I plug the ipod in, my computer recognises it as a drive, not an ipod, but the device manager does recognise it and says it is working fine.
I've tried to restore it on my computer but it doesn't do anything until I unplug it, then of course it can't find the device. Plug it back in and again, won't respond to any commands until the ipod is unplugged.
The ipod seems to play ok on my dock so the problem lies with the communication with the ipod and the computer.
I've updated itunes, checked the ipod is up to date, even bought a new cable. I've tried it in disk mode but I don't seem to be able to do anythng to either fix the problem, or restore my ipod.
I am using Windows 8.
Any help would be great.
Thanks.

Hello there, peteg1969.
The following Knowledge Base article offers up some great trecommendations for the issue you're describing:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

ITunes crashing when iPod is plugged in, works when iPod is disconnected

Like the title says, iTunes 8 is crashing for me when my iPod is plugged in, but it's working fine when the iPod isn't plugged in.
Earlier today, I upgraded to iTunes 8 and also downloaded the iPod touch update (2.1). I didn't have time for it to install though because I was going to be late for class, so I left the iPod connected, shut the laptop and brought it with me to class. I opened it up when I got there, to see if the installation process would continue, but it didn't... so I did a force quit.
My iPod still works fine, but my iTunes doesn't. I don't know if it was because I did the force quit that made iTunes sucky, but either way, I've tried a bunch of things to fix it.
1. Reinstall
2. Disable Last.fm plugin (crash report window said that it could be causing it the crashing)
3. Reboot into safe mode and reinstall
and there's probably more things I did to try to fix the problem but they didn't work.
Sooo...
Can anyone help?
Thanks much!

I have the same problem: if I load iTunes for a second time and my iPod is plugged in the iTunes app and the system menus (top right corner of screen) freeze up.
Unplugging and plugging in the iPod seems un-freeze everything for me.

Itunes freezes when ipod is connected.

Just as the topic says. I tunes works fine when untill i plug the i pod in then it freezed you cant play a song you cant upload anynew songs into my ipod or even close itunes or anything. but when you unplug the ipod then it works. it pops up saying you disconnected befor i pod was synced and then it tryes to do all the stuff you clicked. i have already uninstalled and reinstalled i tunes and gotten the same thing.

Hello! I would appreciate any help that is available. I have a 60gb photo iPod. I have used 3 different computers (all pcs running Windows XP) to update my iPod. When I select shuffle songs it will auto skip certain tracks; it will play a full song but when it goes to the next track it "skips several" it also does this if I go to play an album. I can skip a song manually if I do not want to listen to it just fine. I do not see how the tracks could be corrupted if it is playing songs from the same cd all the way through.
Thanks,
Chris

ITunes Freezes when iPod touch plugged in

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