Itunes freezes when my iphone 4s is connected

when i try to connect my iphone 4s to itunes it freezes on step 2 of 6 while it is backing up.  had same issue with ipod touch after a recent update of itunes.  anyone have a solutioin to this issue?

Windows 7, XP, Vista: Click the bottom left and click the start button and navigate to
ControlPanel\User Accounts and Family Safety\User Accounts and click Turn User Account Control On or Off and Turn it OFF.

Similar Messages

  • Itunes freezes when syncing iphone

    I've just got a new pc laptop 64bit windows 7, have downloaded the latest 64bit itunes and have a brand new 32Gb 3GS iphone.
    When I attempt to sync my iphone, itunes freezes and I have to close it using task manager. I have read on the internet other ppl have had this problem.. but so far haven't found a fix that works for me.
    I've tried re-installing itunes and have restored factory settings on my iphone (frustratingly), but nothing seems to work.
    Any help would be greatly appreciated.
    Cheers.
    Message was edited by: spdan1

    SOLVED for me. I had the exact same problem and spent countless hours deleting apps, reinstalling Itunes etc on two windows based laptops and a new iMac. I was ready, after months of this, to go into an Apple store when I found a post on a website suggesting leaving the Iphone connected for hours. I connected my Iphone 3Gs, made sure nothing else was running and that the system wouldn't power down under my power saving settings. As usual Itunes froze (says "not responding" under "force quit" or ctrl-alt-del) but I walked away and the next morning - tada - Iphone was recognized and no problems since then. So give it a shot - I wish I had known it was that easy - all these months of rebooting and trying to find the solution online ! Lynn

  • ITunes freezes when iPod touch 4G is connected + other issues.

    I've seen a lot of people struggling with this problem and I'm afraid I got stuck with the same issue. I'm not sure when it started, but I noticed any time I connected my ipod touch 4G to my computer, iTunes freezes almost immediately. When I disconnect, it goes back to normal (most of the time) and displays a message that says: "An ipod touch has been detected but cannot properly be identified."
    I tried reinstalling iTunes 5 times, all of which it comes up with what I suppose is an installation error. When I click ok on the error, installation continues as if nothing has happened. There's also been an update for iTunes but it won't download. (Note: my laptop runs Windows 8.1).
    On the website, it says iTunes is 64-bit but when I download, it runs 32-bit. I don't know why this happens (I'm not exactly tech savvy) and I don't know why iTunes freezes. I also cannot manually restore my iPod as a lot of people suggested as my home button is stuck. I'm out of options unless someone saves me... and my need for my music. I've been through many forums and nothing worked.
    Can anyone help?
    Side note: my ipod also seems to be going through USB chords like nobody's business. It's not negligence on my part, yet they always start causing my ipod to say "charging is not supported with this accessory" then completely stop working. I had one that barely lasted a day! I'm fed up with all these problems and hope someone can help.

    Thank you,
    Pretty much all of the posts in that link deal with PC problems, drivers and bios stuff. Since I am running on a Mac, I don't think there is much I can do to deal with those kind of issues.
    I don't seem to have any other problems with USB connections to other devices, and my iPod does work with iTunes for at least a short while after I wipe it and start over. This leads me to believe it is less of an USB issue and more something to do with software on either the iPod and iTunes. I am beginning to suspect either something with an App or using the onboard iTunes Store to download content that is somehow corrupting the iPod.
    In the past, I had problems with the sync taking an inordinate amount of time to back up, which after months of research I learned that it most likely had something to do with downloading an App from the App Store on the iPod in the early days of the App Store (A problem I was never able to eliminate despite numerous restores, due to the corrupted App being re-loaded every time I used the backups. I WAS able to eliminate the problem after deleting and re-downloading all of the Apps when I nuked my iPod). My problems with not being able to sync happened shortly after I downloaded an App from the App Store (something which I refrained from doing due to fears of corruption!).
    I dunno, any thoughts on this?
    P.S. I am still waiting for an answer as to the fate of the content I downloaded on my Ipod. If I restore my iPod without transfering the purchases, are they ultimately lost?

  • Itunes freeze when doing iphone backup

    When trying to sync my iphone, itunes froze at the back up stage and I was unable to complete the backup or sync process. I was unable to close itunes and I had to unplug the iphone and turn off the computer. WHen trying again the next day, the same thing happened. I later found that all my music had been wiped from my iphone. Luckily contacts and diary are still there. I've done virus checks on my computer and it seems to be ok. Any suggestions?

    heyy i had the same problem and got it resolved my interference came from my antivirus i am with bullguard i got on chat with tech support they helped me upgrade to latest version and viola syncing is fixed worth a try eh?

  • Itunes 12.1.2 freezes when detecting iPhone in windows 7

    Hello!
    I've just reformatted my laptop and installed windows 7 home.
    did all the windows update, downloaded the latest iTunes 12.1.2 from Apple site.
    installed successfully. and is able to launch and play music. i've added in only one song to the library to just test.
    Here's the problem i'm facing now.
    - iTunes freezes if i tried to going to preferences via Edit > Preferences.
    - iTunes freezes when my iPhone 6 (iOS 8.1) is plugged in. the iPhone appears under my computer, but iTunes is unable to detect/freezes.
    tried these methods
    - iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch - Apple Support
    - re-installing iTunes multiple times, restarted my iPhone multiple times
    - running iTunes on safe mode, but i doubt this will make any difference since there are no plugins installed.
    - phone does not have any podcasts/videos
    - tried running iTunes in compatibility mode
    - cable used is original apple cable
    - created another windows user account, same problem persist.
    - tried all 3 USB ports
    - uninstalling apple device drivers and installing
    - tried to revert back to iTunes 11.4 or older iTunes 12 version, but encounter installation errors with Apple Mobile Device.
    findings
    - iTunes 12.1.2 is able to detect my phone on windows8.1 (office machine)
    - able to access iPhone under my computer to retrieve images/videos
    - able to charge iPhone via USB
    - running iTunes diagnosis states that iTunes is unable to detect any iPod/iPhone/iPad when my iPhone 6 is plugged in
    - using iTunes with iPhone had been no issue before the windows re-installation with iTunes 11.4 (if i never remembered the version wrongly, it's the red icon iTunes)
    - Apple mobile device is working fine when i've checked under services.
    - Under device manager, the apple mobile device is shown up in the USB list
    would be grateful for any help! been trying to get this fixed to do a backup and sync my other stuffs.
    thanks in advance!

    See Fix unexpected quits or launch issues in iTunes for Windows - Apple Support.
    tt2

  • IPhone connected to Mac, iTunes freezes when selecting PODCASTS tab

    So I upgraded to iTunes 11.1 and iOS7 (running OSX 10.8.5) and my podcasts and smart playlists did not sync. (I do not use the Podcats app because I have so many podcast-related folders and smart-folders.) Every time I click on the PODCASTS tab when the iPhone 5 is connected iTunes freezes and I have to Force Quit the app.
    I've fixed permissions, run Disk Utility, restarted... nothing helps. This seems to specifically be an iTunes problem.

    So I just spent an hour restoring my iPhone, then restoring from backup (40Gb filled in a 64Gn iPhone takes a while). Very interestingly, I watched all my podcasts get copied into my iPhone but they are not accessible from the Music app, nor are they found when doing a Spotlight search!
    I downloaded Apple's Podcast app and they seemed to appear there (couldn't tell for sure, app is confusing and it was accessing Wifi so I diodn't know what it saw, or if it was fetching files). But of course that app has no smart folders and accessing new podcasts and podcasts based on time-length is impossible.
    Oh yes, after the restore I tried clicking on the Podcasts tab and iTunes froze up again....

  • Upgraded to 7.7 but now itunes freezes when I connect my iphone

    why does my itunes freeze when I connect my iphone to my computer? My iphone still charges when i connect it so my computer does read it but not itunes.

    The following troubleshooting document may be worth a try:
    iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows XP and Vista

  • Itunes freezes when I connect my iphone 4s

    My itunes freezes when I connect my iphone 4s. I've tried re-installing & previous versions. When I use another laptop it works so the problem lies with my laptop which is Windows XP 32 bit with latest updates. Can anyone suggest a solution?

    Windows 7, XP, Vista: Click the bottom left and click the start button and navigate to
    ControlPanel\User Accounts and Family Safety\User Accounts and click Turn User Account Control On or Off and Turn it OFF.

  • Itune freezes when i connect iphone on macbook pro

    every time iTunes freeze when i connect iphone or iPad on my MacBook Pro
    please advice what is to be done to repair it.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
    SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    ☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    ☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

  • ITunes freezes when I connect iphone

    I use itunes 7.5 and whenever I connect my iphone to itunes it freezes and locks up and I have to control alt. delete to get out. I've tried waiting 5-10mins for it to load. My iPod loads just fine; I just have a problem with my iphone connecting. I've uninstalled it many times trying to fix it; it doesn't work. When I do connect it the camera comes up for it fine. The closest i've gotten to connected is when itunes said "iphone is unable to connect because of software and to reinstall it. (I did it and still not working) It's annoying that I can't put any music on my phone. Does anyone have this problem and know how to fix it?

    not using that software... i figured it was zonealarm so i took it off had to do all this registry stuff but its finally off and it still doesn't connect. Also, when I goto preferences - syncing it freezes on me other then that. When the iphone isn't connected... itunes works perfect.

  • ITunes freezes when connecting iPhone/iPad

    iTunes freezes when I plug my iPhone in ... but a dialogue box shown after an hour : {iTunes cannot sync information with the iPhone"iPhone5" because syncing has been disabled on this computer. Do you want to enable syncing?} Then I click {Enable Syncing} and the iphone icon shown in itunes look like loading but still grey... after almost 2 hours, another dialogue box shown : {Syncing cannot be enable on this computer.} Then I click "Override" and it start to backup and then sync. I take 4 hours for every Sync!!

    Hi Linc,
    Hope this helps us....
    11/06/2014 18:05:20.186 iTunes[21418]: Entered:_AMMuxedVersion2DeviceConnected, mux-device:7
    11/06/2014 18:05:20.194 iTunes[21418]: tid:b303 - unable to query device capabilities
    11/06/2014 18:05:20.267 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 1
    11/06/2014 18:05:20.269 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 2
    11/06/2014 18:05:20.271 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 3
    11/06/2014 18:05:20.274 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 5
    11/06/2014 18:05:20.276 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 6
    11/06/2014 18:05:20.278 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 7
    11/06/2014 18:05:20.281 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 8
    11/06/2014 18:05:20.283 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 9
    11/06/2014 18:05:20.286 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 10
    11/06/2014 18:05:20.288 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 11
    11/06/2014 18:05:20.291 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 12
    11/06/2014 18:05:20.293 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 13
    11/06/2014 18:05:20.295 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 14
    11/06/2014 18:05:20.298 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 15
    11/06/2014 18:05:20.300 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 16
    11/06/2014 18:05:20.302 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 17
    11/06/2014 18:05:20.305 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 18
    11/06/2014 18:05:20.307 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 19
    11/06/2014 18:05:20.309 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 20
    11/06/2014 18:05:20.311 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 21
    11/06/2014 18:05:20.314 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 22
    11/06/2014 18:05:20.316 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 23
    11/06/2014 18:05:20.319 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 24
    11/06/2014 18:05:23.836 usernoted[20274]: Connection does not have the proper entitlement (com.apple.developer.notificationcenter-identifiers) to connect on behalf of com.apple.appstore. All communication will be denied.
    11/06/2014 18:05:23.841 usernoted[20274]: Connection does not have the proper entitlement (com.apple.private.notificationcenter-system) to connect to the system notification center. All communication will be denied. center com.apple.storeagent
    11/06/2014 18:05:26.389 mDNSResponder[37]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007FCC2C004B60 Charles-Evanss-iMac.local. (AAAA) that's already in the list
    11/06/2014 18:05:26.389 mDNSResponder[37]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007FCC2C004FF0 3.7.7.C.6.2.E.F.F.F.3.0.C.2.6.C.0.0.0.0.0.0.0.0.0.0.0.0.0.8.E.F.ip6.arpa. (PTR) that's already in the list
    11/06/2014 18:05:26.389 mDNSResponder[37]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007FCC2C006760 Charles-Evanss-iMac.local. (Addr) that's already in the list
    11/06/2014 18:05:26.389 mDNSResponder[37]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007FCC2C006BF0 3.0.168.192.in-addr.arpa. (PTR) that's already in the list
    11/06/2014 18:05:26.432 com.apple.usbmuxd[19471]: LOCKDOWN_V2_BONJOUR_SERVICE_NAME is _apple-mobdev2._tcp,934107e7
    11/06/2014 18:05:26.433 com.apple.usbmuxd[19471]: _SendAttachNotification Device 88:63:df:09:ab:8f@fe80::8a63:dfff:fe09:ab8f._apple-mobdev2._tcp.local. has already appeared on interface 4. Suppressing duplicate attach notification.
    11/06/2014 18:05:27.650 iTunes[21418]: ApplePushService: APSConnection being used without a delegate queue
    11/06/2014 18:05:29.515 com.apple.SecurityServer[15]: Session 100100 created
    11/06/2014 18:05:31.997 SyncServer[21429]: [0x7feb7950b3c0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 420284956672 bytes free in charlesevans.
    11/06/2014 18:05:31.998 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer[21429]) Exited with code: 1
    11/06/2014 18:05:32.022 iTunes[21418]: AVF error: AVDLoadAllAccelerators machine not supported
    11/06/2014 18:05:32.909 AppleMobileDeviceHelper[21428]: [0x10030c590] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
    11/06/2014 18:05:33.061 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds
    11/06/2014 18:05:42.101 SyncServer[21430]: [0x7faa515066a0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 420284911616 bytes free in charlesevans.
    11/06/2014 18:05:42.102 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer[21430]) Exited with code: 1
    11/06/2014 18:05:43.069 AppleMobileDeviceHelper[21428]: [0x10030c590] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
    11/06/2014 18:05:43.221 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds
    11/06/2014 18:05:52.242 SyncServer[21431]: [0x7f7fb0c0bb40] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 420284850176 bytes free in charlesevans.
    11/06/2014 18:05:52.244 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer[21431]) Exited with code: 1
    11/06/2014 18:05:53.229 AppleMobileDeviceHelper[21428]: [0x10030c590] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
    11/06/2014 18:05:53.381 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds
    11/06/2014 18:06:02.473 SyncServer[21432]: [0x7f9083d064a0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 420284850176 bytes free in charlesevans.
    11/06/2014 18:06:02.474 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer[21432]) Exited with code: 1
    11/06/2014 18:06:03.387 AppleMobileDeviceHelper[21428]: [0x10030c590] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
    11/06/2014 18:06:03.538 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds
    11/06/2014 18:06:12.628 SyncServer[21433]: [0x7f9df140ba20] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 420284850176 bytes free in charlesevans.
    11/06/2014 18:06:12.629 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer[21433]) Exited with code: 1
    11/06/2014 18:06:13.546 AppleMobileDeviceHelper[21428]: [0x10030c590] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
    11/06/2014 18:06:13.698 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds
    11/06/2014 18:06:22.790 SyncServer[21434]: [0x7fea286066a0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 420284846080 bytes free in charlesevans.
    11/06/2014 18:06:22.791 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer[21434]) Exited with code: 1
    11/06/2014 18:06:23.706 AppleMobileDeviceHelper[21428]: [0x10030c590] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
    11/06/2014 18:06:23.857 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds
    11/06/2014 18:06:32.878 SyncServer[21435]: [0x7fd32a40bc40] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 420284837888 bytes free in charlesevans.
    11/06/2014 18:06:32.879 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer[21435]) Exited with code: 1
    11/06/2014 18:06:33.863 AppleMobileDeviceHelper[21428]: [0x10030c590] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
    11/06/2014 18:06:34.015 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds
    11/06/2014 18:06:43.110 SyncServer[21436]: [0x7fecb2c0bd40] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 420284829696 bytes free in charlesevans.
    11/06/2014 18:06:43.111 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer[21436]) Exited with code: 1
    11/06/2014 18:06:44.023 AppleMobileDeviceHelper[21428]: [0x10030c590] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
    11/06/2014 18:06:44.175 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds
    11/06/2014 18:06:49.146 apsd[61]: Unrecognized leaf certificate

  • ITunes freezes when opeining if connected to the internet

    I have a problem that started this weekend. If I am connected to the internet, my iTunes freezes when I open it. It just gets stuck with the spinning beach ball. Any idea what might be causing this? I'd guess its something to do with syncing to icloud, but i tried disabling the auto download music & apps in preferences, and that didn't help

    I am totally stuck on the same issue and have been for almost a year. Auto downloads and genius are disabled. I'm using a iMac and have upgraded to Lion OS 10.7.3. Being on an iMac means I can't uninstall iTunes but I am now on iTunes 10.6.1 (7). Think that's the latest.
    If I disconnect from the internet I can use iTunes no problems but that kind of defeats the purpose of the store and I liked being able to control iTunes from my iPhone!
    I've restarted literally tens of times.
    Anyone that can help? should i raise another thread?
    Thanks!

  • Itunes freezes when I connect a device on a Macbook Pro

    Macbook Pro Details:
    Ver 10.9.3
    13-inch, Late 2011
    Procesador 2.8 GHz Intel Core i7
    Memoria 16 GB 1333 MHz DDR3
    Itunes Ver 11.2.2 (3)
    Iphone 5 64 MB ver 7.1.1
    IPAD 2 64 MB ver 7.1.1
    Hi, my problem is that suddenly since last week my Itunes freezes every time I try to connect my IPAD or my IPHONE it was working great but now I have this problem. I lready completely remove Itunes and I already re-installed ver 11.2 and 11.2.1 but the problem is the same. I already tried to connect my devices to other compurer (I have an IMac) and both devices were recognized without problems. I also restored my IPHONE to default settings but after that the problem is the sameone. I would like to say that my devices are being recongnized wihout problems by my Macbook Pro, it also oppens automatically Iphoto and I can get the pictures from my two devices so I know that it is not a problem with my Macbook or the USB ports.
    Pleeeeease, I will run a Marathon next July and I need to sync my music and my playlists.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
    SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    ☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    ☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Itunes freezes when connecting and ipod does not show up

    When I connect my nano 3rd gen in windows vista using itunes 9 my ipod does not show up and itunes freezes. the ipod remains with the connected screen and I cannot close out of itunes. Any help would be wonderful... Thanks!!

    I have (finally)solved the problem with my iTunes freezing! Here's what I did:
    1.I backed up my entire music library to an external hard drive.
    2.Then I completely uninstalled iTunes 9 from my computer.
    3.After a re-boot I then completely deleted my entire music library. (this can be a little scary so I double checked my music library back up on the external drive)
    4.I Googled iTunes 8 and found it at
    http://www.mydigitallife.info/2009/06/28/apple-itunes-8-2-and-quicktime-7-6-2-di rect-download-links/
    5. I downloaded it but before I installed it I copied my music library back to my computer. I did not copy everything that was in my original iTunes music folder however, I only copied the music,album art work, applications,games,Tv shoes, and podcasts folders. I placed those folders in a new folder called iTunes on my computer. I did not include any of the iTunes database files eg: .itl / .xml / or .itdb files as these were created in iTunes 9.
    6. Now I opened iTunes 8.2 and added all of my music and other media content.
    7. Next I attached my iPod nano to my computer. Then Windows automaticly open a window asking me if I wanted to scan for problems or continue without scanning. I had windows scan for problems and once that was done my iPod nano began to sync. Oh what joy!
    I think, and this is only a guess based on what I've read here on Apple's discussion pages and my own experience, that there is a problem/conflict or bug with iTunes 9, Windows Vista and the 3rd -4th generation iPod. I will NOT be upgrading to iTunes 9 until Apple has addressed this issue. It seems to me that there are a lot of people having similar issues.

  • ITunes freezing when iPhone plugged in. Windows 7.

    Is this a known issue?
    Every time I plug in my iPhone when iTunes is open it'll lock up 90% of the time and I'll have to keep unplugging it and re-plugging it back in to work.
    Also, when I try to open iTunes when the iPhone is already connected, iTunes will either refuse to open (despite it running in the process list) or it'll open after a while but the iPhone wont be recognized.
    This has only started happening since I've upgraded to Windows 7.
    Is this a known issue with the OS or is it something my end?
    I'm using iTunes Version: 9.0.0.70 and iPhone OS 3.1.
    Thanks in advance.

    Do you get any syncing message on iTunes at all? or in the windows taskbar? i found that the first time i synced after upgrading to 8.1 the first sync time was extremely long looked like it was doing nothing then verified then backed up then synced. Look for any activity at all on the PC. Also check to make sure that windows hasn't popped up a messagebox in the background somewhere as this will stall evetrything as well till you pick the Allow/Deny or Ok/Cancel option

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