Itunes freezes when synching genius

Help! iTunes freezes my PC when I launch it. I've repaired it, uninstalled and reinstalled. I think there may be a registry key I need to remove in order to truly wipe if off my PC. I am unable to access my iTunes Library. It launches but when the program gets to a portion where it says it's synching Genius preferences (which I do not want nor care about) it freezes and I have to remove the battery of my laptop in order to reboot the computer. Any ideas? I have the latest version of iTunes.

Do you have any Disk Scanning software on your computer? if so, what program (is it McAffee?)
Also, have you tried turning your firewall and all security and internet security settings to OFF? (after closing iTunes)
After doing that, connect your iPod and open iTunes. See if turning off the firewall helps.
-Kylene
If any post helps or solves your problem, please click the "Solved" or "Helpful" buttons on top of that post. Thank you for helping the boards!

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Itunes freezing when synching

itunes freezes and the message in the itunes activity box is "Finding Purchased items on XXXXX's iPad"

Hi, I found a solution to our problem.
1st- erase iBooks that seems to be the one to blame for all our trouble
2nd- back up iPhone
3rd- disconnect your iPhone from your computer and go to Settings/General/Reset/ and Erase all Content and Settings
4th- re connect to computer. Itunes will ask you if you want to configure it as a new device or restore from back up. Restore from your back up.
Result. You have you Iphone free of iBook trouble and ok to sync again.
This is what I did and worked from me.. hope it does for you too.
Bests
M

How I fixed the iTunes "freezing when synching" problem

My version of iTunes (the latest version) would freeze whenever I tried to synch. I ran a virus check (found 3 viruses and cleaned them), then I restored my iPod in iTunes, which erases all the music off the iPod. Then I synched the iPod and the problem is gone. Not sure if this will work for you, but it did for me. Good luck.

your welcome, all of you. But there is a sad part ot this...
I noticed that the only option that worked for me was Windows 2000 and that the others (Windows 98/ME, Windows 95, and Windows NT) did not work. This leads me to believe that with more and more updates coming, sooner or later Windows 2000 will be obsolete to the iTunes software.
I know a lot of people who prefer Windows 98 and 2000 over XP because of modibility and hacking ability. So for Windows to essentially throw 98 out the window and not care to make iTunes compatible with it is pretty stupid. I highly doubt those Win98 users want to shell out about $100 to upgrade just to use a free program.
Just another piece of evidence in my theory that Apple is fading out Windows to coax people into buying more Macs.
.....Le Sad....

Itunes freezes when synching with ipod

When I connect my ipod to synchronize my itunes library it starts to synchronize then very soon freezes. Not even force quit closes itunes. This is very strange as this never used to happen and I have updated neither my ipod nor itunes. Can anyone help?

Do you have any Disk Scanning software on your computer? if so, what program (is it McAffee?)
Also, have you tried turning your firewall and all security and internet security settings to OFF? (after closing iTunes)
After doing that, connect your iPod and open iTunes. See if turning off the firewall helps.
-Kylene
If any post helps or solves your problem, please click the "Solved" or "Helpful" buttons on top of that post. Thank you for helping the boards!

ITunes freezes when synching with iTouch

When attempting to sync, iTunes repeatedly freezes and I have to "Force Quit." I'm running the latest version of iTunes (on MacBook w/ OS 10.5.6). Have re-installed iTunes to no avail. Tried to restore but it crashes while connecting to iTunes. Tried on a friend's computer and crashed his iTunes.
Any thoughts? Otherwise the iTouch is working fine, but I can't sync to any Mac using iTunes.

Do you have any Disk Scanning software on your computer? if so, what program (is it McAffee?)
Also, have you tried turning your firewall and all security and internet security settings to OFF? (after closing iTunes)
After doing that, connect your iPod and open iTunes. See if turning off the firewall helps.
-Kylene
If any post helps or solves your problem, please click the "Solved" or "Helpful" buttons on top of that post. Thank you for helping the boards!

Updated iTunes freezes when synching, wont display Recent

Using Windows XP Service Pack2.
Like everyone else, iTunes locks up when I connect ipod. Also have deleted Recent Additions to display.

Do you have any Disk Scanning software on your computer? if so, what program (is it McAffee?)
Also, have you tried turning your firewall and all security and internet security settings to OFF? (after closing iTunes)
After doing that, connect your iPod and open iTunes. See if turning off the firewall helps.
-Kylene
If any post helps or solves your problem, please click the "Solved" or "Helpful" buttons on top of that post. Thank you for helping the boards!

ITunes freezes when opeining if connected to the internet

I have a problem that started this weekend. If I am connected to the internet, my iTunes freezes when I open it. It just gets stuck with the spinning beach ball. Any idea what might be causing this? I'd guess its something to do with syncing to icloud, but i tried disabling the auto download music & apps in preferences, and that didn't help

I am totally stuck on the same issue and have been for almost a year. Auto downloads and genius are disabled. I'm using a iMac and have upgraded to Lion OS 10.7.3. Being on an iMac means I can't uninstall iTunes but I am now on iTunes 10.6.1 (7). Think that's the latest.
If I disconnect from the internet I can use iTunes no problems but that kind of defeats the purpose of the store and I liked being able to control iTunes from my iPhone!
I've restarted literally tens of times.
Anyone that can help? should i raise another thread?
Thanks!

My Itunes freezes when I plug in my ipod and wont verify or sync

My Itunes freezes every time I try to plug in my ipod classic. It wont verify my ipod so it can't sync or update it. I have to shut down and restart my computer to get it to function at all. I have had my ipod for awhile and have had no problems with it and my Iphone connects and syncs just fine. My Itunes is up dated with the latest version and I have tried uninstalling and reinstalling it. I have reset my ipod multiple times. I can't even restore my ipod because it freezes so fast I cant get the restore started. Someone PLEASE HELP!!

JoshJ86 wrote:
My iTunes freezes when I plug in a mobile device. I have Windows 8. I have tried many troubleshooting tips already.
I'd suggest you post your question on the iTunes for Windows forum. This forum is meant for getting Windows to run on a Mac.

Upgraded to 7.7 but now itunes freezes when I connect my iphone

why does my itunes freeze when I connect my iphone to my computer? My iphone still charges when i connect it so my computer does read it but not itunes.

The following troubleshooting document may be worth a try:
iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows XP and Vista

Itunes freezes when I connect my iphone 4s

My itunes freezes when I connect my iphone 4s. I've tried re-installing & previous versions. When I use another laptop it works so the problem lies with my laptop which is Windows XP 32 bit with latest updates. Can anyone suggest a solution?

Windows 7, XP, Vista: Click the bottom left and click the start button and navigate to
ControlPanel\User Accounts and Family Safety\User Accounts and click Turn User Account Control On or Off and Turn it OFF.

My itunes freezes when I connect my ipod....help!!

I have installed the new update (Windows 8 64 bit) & my itunes freezes when I connect my ipod.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Itunes freezes when i connect my ipod classic 120GB, please help

hello,
I got a problem with my itunes/ipod, I believe it's my ipod.
My Itunes freezes when i connect my ipod to my computer (windows 7 Professional, latest version of itunes),
it started when i've connected my ipod to itunes and I just plugged it out when it was syncronizing.
after that my whole content (music, pic's, video's) are deleted. The default stuff is the only thing what's left on it.
And now every time I connnect my ipod classic my itunes freezes. I've installed itunes on my new computer but it keeps doing nothing..
I've tried the support pages from apple but I just can't fix this problem, please help.

See Corrupt iPod classic.
tt2

ITunes freezes when syncing with iPhone, but works fine with iPod?

It's a bit of a long story with my iPhone/iTunes problem. In late July, my iPhone stopped syncing properly. It's an iPhone 4. Basically, I tried to add more photo albums to sync onto my phone, something I have done before. It began syncing, then notified me that it couldn't sync 'x' amount of photos. It was a pop up on my phone screen. I tried deleting my cache in My Pictures, still errors. Then it seems like everything possible has just glitched when I sync as weeks went on. It wouldn't sync music. The songs would appear gray and failed to play. Sometimes it worked, sometimes it doesn't. Now, iTunes freezes when it reaches the end of the sync and I have to ctrl+alt+del to close iTunes as it stops working.
I took my iPhone to apple, and she ran diagnostics and couldn't figure out what was wrong with it. She told me she couldn't run diagnostics on my iTunes because it's a Windows laptop and she's "not trained to work with them". She said everything seemed fine with my iPhone and asked if it was possible if I have a virus. I've had no other problems with my laptop whatsoever and I have a decent virus protector that we pay for monthly.
I have tried restoring my phone twice, with a backup. I tried again WITHOUT a backup, and still, it freezes when it syncs, some songs are gray on my iPhone and won't play, and photos refuse to sync, period.
I then tried syncing my dad's iPod with my iTunes, and it worked. I also tried syncing my iPhone on my dad's laptop, and it worked. So something is clearly glitching between specifically my phone and my iTunes. I'm avoiding uninstalling iTunes at all costs because I don't want to lose play count information as the majority of my playlists are created this way. I thought iOs 7 or iTunes 11 (now 11.1) would fix it, but neither did.
Can anyone determine what the problem could be and how to fix it?

the same thing is happening with me. itunes will freeze and then it wont put songs on my ipod.
im starting to get upset since i just went out and bought a new ipod. thinking that was the problem.
PLEASE HELP!!!

ITunes freezes when I select help

iTunes freezes when I select help. Does the same thing in safe mode. Reinstall didn't help. iTunes 10.7.0.21. Windows 7 64 bit
When I choose iTunes help from the help menu, the help window opens with half of the window on screen and half of the window off of the screen to the right. The computer and other programs continue to work correctly but I need to use task manager to get iTunes to close.
Any thoughts???
Thanks, Tony

SUCCESS!
After trying all the suggestions above I googled the issue and came across a Windows specific forum where a guy had a software conflict with Malwarebytes.
That got me thinking about a startup item conflict.
Using Msconfig, I systemattically turned off half of my startup items, did a restart, tested the result.
In my case, with half of the items off, I could access the itunes store.
I turned on half of the remaining items, restarted, tested the result.
I could still access the store.
After about 8-10 cycles of this, I found that a startup item called OC_Guru_II was the culprit.
It is an overclocking utility that came with my Gigabyte brand Nvidia video card.
I'm confident that this was my problem. It is 100% repeatable.
Hope that it helps some of you when the other stuff doesn't.
All the best to everyone,
Tony

Itune freezes when i connect iphone on macbook pro

every time iTunes freeze when i connect iphone or iPad on my MacBook Pro
please advice what is to be done to repair it.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

Itunes freezes when synching genius

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