ITunes Freezes when transfering a CD

As soon as I upgraded to iTunes 6 it freezes when I try to transfer songs from my CD. I spent 3 hours with a genius at the Apple Store to no avail. The phone tech guy had no clue and never heard of iTunes freezing, I think they all need to start reading the forum topics. There is obviously a problem but I don't see any useful information. If anyone can help it would be greatly appreciated.

Browsing these discussions will probably give you some hints.
More Powerbook and iBook users have the same problem.
Many of them could solve it by letting the CD 'spin down' (could take a minute or 2) and then running iTunes.
M

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Itunes freezes when transfering books in iBook

I've been having a problem with transfering .epub file format books or .pdf file books in to ibooks via itunes. Whenever i drag and drop any .pdf file or any .epub file itunes freezes and doesn't respond. It happens when im deleting a particiluar book from ibooks via itunes as well. Itunes stops responding while its "Updating" files on the ipod touch.
I have an ipod touch 4th generation running the latest os. iO5
I've attached a screenshot so you can see exactly what im seeing, please help.

Browsing these discussions will probably give you some hints.
More Powerbook and iBook users have the same problem.
Many of them could solve it by letting the CD 'spin down' (could take a minute or 2) and then running iTunes.
M

ITunes freezes when transferring to iPod Nano (2nd gen)

Hi All - Slightly atypical issue. I purchased a refurbished 2nd-gen iPod nano, but am having continued difficulty getting music onto it. I am not auto-synching but adding them manually.
The nano connects fine, iTunes sees it fine. However, when I start transferring songs, iTunes will randomly freeze up. What's strange is that I CANNOT shut iTunes down, even trying to end-task in Task Manager. I have to hard reboot my system, and as soon as the freeze happens, the iPod loses the "DO NOT DISCONNECT" screen and returns to the menu, as if the connection has been broken.
As of Today, October 21st 2007 I am running the most current versions of both iTunes as well as the iPod software.
Any advice? I have a very large (130GB+) iTunes library that I've painstakingly manicured to include all obscure artwork, correct genres, etc so I'd rather avoid re-installing everything from scratch.
Thanks in advance! This is driving me crazy!

I have the same problem on my nano (gen 1). I have done everything it says in the book, and nothing helps. I have restored several times, but it seems to make no difference. Sometimes everything is recorded, sometimes hardly anything. At this moment it made it through about 3/4 of my songs and has stalled. I don't even know if the Itunes program needs reinstalling or my Ipod is at fault.
I find it hard to believe this problem is not on the trouble shooting list.
a2papa

ITunes freezing when transferring music

I recently bought a new computer and tried to transfer my iPod to the new one. I wasn't sure how to move the music from the old computer to the new one, but I eventually did it anyway (I used a huge flashdrive {or whatever it's called} in the end). When I installed iTunes and moved the music into my library, then connected my iPod to the computer, it showed about 80 songs transferred (out of 300-400), then iTunes froze. I was eventually able to quit iTunes, the iPod woke up, and showed that nothing was on the iPod. What did I do wrong? How can I fix it? I've tried uninstalling and reinstalling both the iPod and iTunes, but I'm out of ideas.

Hi,
Try uninstalling iTunes and then reinstalling iTunes. Tell me if this works.
xxmitchxx90

Itunes freezes when transferring purchases from ipad

Can 't trasfer purchases or syng my ipad with itunes, it just freezes

Hey there wbh1967,
If I understand correctly when you are trying to transfer your apps and content from your iPad to your computer, iTunes quits unexpectedly every single time but your iPhone works without issue. To start troubleshooting the software on the iPad, I would start by quitting all the running apps on the device:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that reset the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If the issue persists, backup your device to iTunes and then restore it as a new device and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
You can always download your purchased apps from the iTunes store to your computer directly using the "Download previous purchases on Mac or PC" section from this article:
Download past purchases
Thank you for using Apple Support Communities.
All the very best,
Sterling

My Itunes freezes when I plug in my ipod and wont verify or sync

My Itunes freezes every time I try to plug in my ipod classic. It wont verify my ipod so it can't sync or update it. I have to shut down and restart my computer to get it to function at all. I have had my ipod for awhile and have had no problems with it and my Iphone connects and syncs just fine. My Itunes is up dated with the latest version and I have tried uninstalling and reinstalling it. I have reset my ipod multiple times. I can't even restore my ipod because it freezes so fast I cant get the restore started. Someone PLEASE HELP!!

JoshJ86 wrote:
My iTunes freezes when I plug in a mobile device. I have Windows 8. I have tried many troubleshooting tips already.
I'd suggest you post your question on the iTunes for Windows forum. This forum is meant for getting Windows to run on a Mac.

Upgraded to 7.7 but now itunes freezes when I connect my iphone

why does my itunes freeze when I connect my iphone to my computer? My iphone still charges when i connect it so my computer does read it but not itunes.

The following troubleshooting document may be worth a try:
iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows XP and Vista

Itunes freezes when I connect my iphone 4s

My itunes freezes when I connect my iphone 4s. I've tried re-installing & previous versions. When I use another laptop it works so the problem lies with my laptop which is Windows XP 32 bit with latest updates. Can anyone suggest a solution?

Windows 7, XP, Vista: Click the bottom left and click the start button and navigate to
ControlPanel\User Accounts and Family Safety\User Accounts and click Turn User Account Control On or Off and Turn it OFF.

My itunes freezes when I connect my ipod....help!!

I have installed the new update (Windows 8 64 bit) & my itunes freezes when I connect my ipod.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Itunes freezes when i connect my ipod classic 120GB, please help

hello,
I got a problem with my itunes/ipod, I believe it's my ipod.
My Itunes freezes when i connect my ipod to my computer (windows 7 Professional, latest version of itunes),
it started when i've connected my ipod to itunes and I just plugged it out when it was syncronizing.
after that my whole content (music, pic's, video's) are deleted. The default stuff is the only thing what's left on it.
And now every time I connnect my ipod classic my itunes freezes. I've installed itunes on my new computer but it keeps doing nothing..
I've tried the support pages from apple but I just can't fix this problem, please help.

See Corrupt iPod classic.
tt2

ITunes freezes when opeining if connected to the internet

I have a problem that started this weekend. If I am connected to the internet, my iTunes freezes when I open it. It just gets stuck with the spinning beach ball. Any idea what might be causing this? I'd guess its something to do with syncing to icloud, but i tried disabling the auto download music & apps in preferences, and that didn't help

I am totally stuck on the same issue and have been for almost a year. Auto downloads and genius are disabled. I'm using a iMac and have upgraded to Lion OS 10.7.3. Being on an iMac means I can't uninstall iTunes but I am now on iTunes 10.6.1 (7). Think that's the latest.
If I disconnect from the internet I can use iTunes no problems but that kind of defeats the purpose of the store and I liked being able to control iTunes from my iPhone!
I've restarted literally tens of times.
Anyone that can help? should i raise another thread?
Thanks!

ITunes freezes when syncing with iPhone, but works fine with iPod?

It's a bit of a long story with my iPhone/iTunes problem. In late July, my iPhone stopped syncing properly. It's an iPhone 4. Basically, I tried to add more photo albums to sync onto my phone, something I have done before. It began syncing, then notified me that it couldn't sync 'x' amount of photos. It was a pop up on my phone screen. I tried deleting my cache in My Pictures, still errors. Then it seems like everything possible has just glitched when I sync as weeks went on. It wouldn't sync music. The songs would appear gray and failed to play. Sometimes it worked, sometimes it doesn't. Now, iTunes freezes when it reaches the end of the sync and I have to ctrl+alt+del to close iTunes as it stops working.
I took my iPhone to apple, and she ran diagnostics and couldn't figure out what was wrong with it. She told me she couldn't run diagnostics on my iTunes because it's a Windows laptop and she's "not trained to work with them". She said everything seemed fine with my iPhone and asked if it was possible if I have a virus. I've had no other problems with my laptop whatsoever and I have a decent virus protector that we pay for monthly.
I have tried restoring my phone twice, with a backup. I tried again WITHOUT a backup, and still, it freezes when it syncs, some songs are gray on my iPhone and won't play, and photos refuse to sync, period.
I then tried syncing my dad's iPod with my iTunes, and it worked. I also tried syncing my iPhone on my dad's laptop, and it worked. So something is clearly glitching between specifically my phone and my iTunes. I'm avoiding uninstalling iTunes at all costs because I don't want to lose play count information as the majority of my playlists are created this way. I thought iOs 7 or iTunes 11 (now 11.1) would fix it, but neither did.
Can anyone determine what the problem could be and how to fix it?

the same thing is happening with me. itunes will freeze and then it wont put songs on my ipod.
im starting to get upset since i just went out and bought a new ipod. thinking that was the problem.
PLEASE HELP!!!

ITunes freezes when I select help

iTunes freezes when I select help. Does the same thing in safe mode. Reinstall didn't help. iTunes 10.7.0.21. Windows 7 64 bit
When I choose iTunes help from the help menu, the help window opens with half of the window on screen and half of the window off of the screen to the right. The computer and other programs continue to work correctly but I need to use task manager to get iTunes to close.
Any thoughts???
Thanks, Tony

SUCCESS!
After trying all the suggestions above I googled the issue and came across a Windows specific forum where a guy had a software conflict with Malwarebytes.
That got me thinking about a startup item conflict.
Using Msconfig, I systemattically turned off half of my startup items, did a restart, tested the result.
In my case, with half of the items off, I could access the itunes store.
I turned on half of the remaining items, restarted, tested the result.
I could still access the store.
After about 8-10 cycles of this, I found that a startup item called OC_Guru_II was the culprit.
It is an overclocking utility that came with my Gigabyte brand Nvidia video card.
I'm confident that this was my problem. It is 100% repeatable.
Hope that it helps some of you when the other stuff doesn't.
All the best to everyone,
Tony

Itune freezes when i connect iphone on macbook pro

every time iTunes freeze when i connect iphone or iPad on my MacBook Pro
please advice what is to be done to repair it.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

ITunes freezes when I click on "burn" - CD diagnostics attached

iTunes freezes when I click on "burn" CD, or when I click on the "burning" tab in Edit, Properties, Advanced. I have to then use Task Manager to get out of iTunes then.
I ran a CD diagnostic and the results are below:
Dell Computer Corporation Dimension 2400
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0), MxlW2k (1.0.1.109),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller\Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
IDE\DiskST380011A______________________________3.16___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomLite-OnLTN486S_48x_Max_________________YDS6___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSAMSUOG!CE-S/SW!SW-349F!_______________R703___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
E: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
The last failed audio CD burn had error code -128(0xffffff80). It happened on drive on -128(0xffffff80) media at speed 0X.
Can anyone help?

Thanks for your question.
My system has all of the updates and drivers. The problem stated when I upgraded iTunes.
Are you suggesting that because of that, I need to upgrade to Windows XP?
Many people are having the same problem as I, and they already have Windows XP....so I doubt that is the problem.
My question is:
Where can I find an older revision of iTunes? At least then we could use our burners until apple fixes this bug, and then upgrade.
Thanks again,
oxford

ITunes Freezes when transfering a CD

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