ITunes freezes while trying to import CD (spin wheel action)

Occassionally when I try to upload a CD into my iTunes library, it will get part way through and then suddenly freeze, displaying the ever annoying spin wheel. I can't figure out how to cancel the import or quit out of iTunes, eject the CD, etc. I have tried force quitting and nothing happens. Any suggestions?

By any chance, do you have an old copy of MusicMatch Jukebox installed on the PC?
(I've seen one case recently with similar symptoms occuring if the mmjb.exe process from the MusicMatch JukeBox was running while trying to do the import in iTunes.)

Similar Messages

  • TS1717 iTunes freezes when trying to import a CD

    Please help!
    My iTunes freezes when trying to import a CD
    This also happens in safe mode
    My driver is up to date

    We had the same issue. Backtracking, it turned out that it began after our techie updated our home network - for whatever reason, the main computer no longer holds the LAN settings properly after being restarted.
    It's an easy fix (until he gets back from the west coast and can fix it permanently): after I boot the computer each day, I open IE, go to "tools" - "internet options" - "connections" - "LAN settings" - check "automatically detect" and uncheck "use proxy server."
    Once I do that, CDDB comes up wonderfully and imports all the data I need.
    Rebecca

  • Computer freezez while trying to import

    Just today my computer is starting to freeze when I import songs from a CD using iTunes. I tried to run the CD diagnostic and it freezes it up during that as well. It was working perfectly fine and now it doesn't. I tried ripping from the same CD drive using Windows Media Player and it worked totally fine. I even checked the box in preferences that says: use error correction (under the import tab) and that doesn't even work. I'm really very frustrated because my computer never freezes up, ever. Until now. I can't even do anything I have to manually reset the computer.

    I have the same problem. I have only just upgraded to an 80G iPod, it worked for a few weeks and now can't import any CDs (stopped working just over a week ago). I've removed the iTunes software (and QuickTime) and reinstalled, I've tried using an external USB CD drive in place of my internal drive and get the same symptoms. iTunes takes over a minute to open but appears OK. When I insert a CD the drive spins, I get the automatic pop up asking what I want to do with the CD and regardless of whether I close this window or choose import using iTunes, iTunes freezes. I originally suspected the Matshita drive but the external drive (Iomega Super DVD) has the same problem. The diagnostics don't work either unless I start them and then immediately insert the CD (see below). Is there anyone in Apple that can help with this? My iPod is now useless.
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Hewlett-Packard HP Compaq nc6120 (PY508ET#ABU)
    iTunes 7.2.0.35
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    LowerFilters: AFS2K (3.1.21.0), PXHELP20 (2.0.0.0), DRVMCDB (1.0.0.1), SSCDBHK5 (1.0.0.1),
    UpperFilters: GEARAspiWDM (2.0.6.1),
    Current user is an administrator.
    Video Display Information:
    Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
    Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
    Connected Device Information:
    DiskDrive, FUJITSU MHV2080AH, Bus Type ATA, Bus Address [0,0]
    CDROM, MATSHITA UJ-840D, Bus Type ATA, Bus Address [1,0]
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    D: MATSHITA UJ-840D, Rev 1.02
    Audio CD in drive.
    Found 18 songs on CD, playing time 75:59 on Audio CD.
    Track 1, start time 00:02:32
    Track 2, start time 05:33:37
    Track 3, start time 09:34:02
    Track 4, start time 13:38:10
    Track 5, start time 19:09:20
    Track 6, start time 23:21:72
    Track 7, start time 26:42:32
    Track 8, start time 31:01:52
    Track 9, start time 35:07:05
    Track 10, start time 39:03:17
    Track 11, start time 44:44:20
    Track 12, start time 48:25:52
    Track 13, start time 52:06:70
    Track 14, start time 55:13:40
    Track 15, start time 58:34:60
    Track 16, start time 62:55:47
    Track 17, start time 66:45:20
    Track 18, start time 71:32:67
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 4 8 12 16 24.
    The drive CDRW speeds are: 4.
    The drive DVDR speeds are: 4.
    The drive DVDRW speeds are: 4.
    Thanks
    Compaq nc6120 laptop   Windows XP Pro  

  • ITunes freezing while trying to transfer purchases

    I just bought a new computer, and I'm trying to transfer my purchases to itunes, but it keeps freezing, and not only that, it tries to authorize the computer. I first auth'd it when I downloaded itunes and signed in. It also keeps bringing up my step mothers login, and shes thousands of miles away,and I've never logged into her computer before with my ipod, and its not authorized. I'm going crazy here, and itunes support isnt really a big help for this issue. anyone have any ideas on how I can transfer my purcahses?

    Since I am not having that problem, I'm not sure it will work.
    But one thing you can do is open itunes with a completely blank library. See if those purchases will transfer into a blank library. Article on making a new library:
    http://support.apple.com/kb/HT1589
    Make sure you only press the transfer purchases or things will go VERY wrong. But I think you know that.
    http://support.apple.com/kb/HT1848
    DO NOT PRESS ERASE AND SYNC.
    Also - was that 3rd party program free, or something you paid for? The free ones I've tried have had some problems. If you paid for it, I would ask for support on getting those 100 lost tracks.
    Just curious, which 3rd-party ipod manager was it?

  • Why does my iTunes freezes while trying to sync my iPod Touch?

    When I try to sync my 2nd Gen. iPod Touch, it freezes partly. It froze when a pop up from iTunes saying it's 'Adding Files' and below it, it says 'Processing: 20100314211421.m4a'. I'm pretty sure I know that I didn't download this file. And when I try to search it by the whole number '20100314211421' my computer couldn't locate it. BUT if I search in the first couple numbers like '2010' it shows a bunch of them and it's mostly [ MyDocuments / My Music / iTunes/ iTunes Music ] folder so I'm guessing it's from iTunes. After figuring that out, I uninstall iTunes 3 times and it still wouldn't sync!
    + When it froze, I could still listen to music although it doesn't play the next track.
    ++ Also, my iPod is the 4.0 version
    + And when I check my iPod ... nothing changes...
    Please help! It's been bothering me for days now.
    Message was edited by: iK4R3N

    Hello All,
    I recommend call Apple: 1800 MY APPLE
    Have them document the issue in the system, and provide a resolution if one is available. If there is none they will work it until they find one.
    This "may" fix the issue:
    https://discussions.apple.com/thread/3800799?tstart=0
    Hope this helps.
    ~Julian

  • Itunes freezing while importing a certain cd?

    I am trying to import "Audioslave" by Audioslave and it keeps freezing while trying to import the second track on this album. When this happens I am forced to eject the cd to get itunes to respond. If I uncheck all but the second track, the rest of the cd will import fine. The cd is in fairly rough condition, with some scratches, but I thought if this was what caused the problem the cd would not import at all. Would this cause it to freeze like this or is it something else? What other issues could cause this?
    Thanks

    That sounds like the problem is in the CD. But first, if you have not checked the error correction box, check it and try to import that track again. If no joy, rip that track in another program, such as Windows Media Player or CDex.
    If those don't help, the next thing to do is to get one of those services that will re-surface your CD for a few bucks, to solve the scratch problem. If all else fails, buy that one track from your favorite online music download store.

  • I keep getting an error code while trying to import a cd to my itunes: Error occurred while converting the file. The disc you are attempting to use is full. removing files and emptying the recycle bin will free up additional space.  What does this mean?

    I keep getting this error code while trying to import a cd to my itunes: "Error occurred while converting the file. The disc you are attempting to use is full. removing files and emptying the recycle bin will free up additional space."  What does this mean?

    Well it probably means exactly what it says... How much free space is there on your hard drive where the iTunes Media folder resides? I believe there is also an obscure bug that can occur when software doesn't read the true value of the free space properly, and the workaround is, perversely, to duplicate some content so that with less actual free space the software in question perceives it as more. I've no idea if iTunes is affected by such a bug.
    tt2

  • ITunes Freezes while importing from CD

    When importing songs from a cd to iTunes, iTunes freezes while importing the last few seconds of the last song.
    i have run cd diagnostics and included the results below.
    help would be greatly appreciated.
    Microsoft Windows XP Professional (Build 2600)
    System manufacturer System Product Name
    iTunes 6.0.4.2
    CD Driver 2.0.4.3
    CD Driver DLL 2.0.3.2
    UpperFilters: GEARAspiWDM (2.0.4.3),
    IDE\DiskSAMSUNGSV0411N________________________UA100-08, Bus Type ATA, Bus Address [0,0]
    IDE\DiskWDCWD1600JB-00GVA0____________________08.02D08, Bus Type ATA, Bus Address [1,0]
    USBSTOR\DiskGenericUSB_CF_Reader__1.01, Bus Type USB
    USBSTOR\DiskGenericUSB_MS_Reader__1.03, Bus Type USB
    USBSTOR\DiskGenericUSB_SD_Reader__1.00, Bus Type USB
    USBSTOR\DiskGenericUSB_SM_Reader__1.02, Bus Type USB
    IDE\CdRomCyberDrvCW099D_CD-R/RW_________________140M___, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomHL-DT-STRW/DVD_GCC-4481B_______________1.04___, Bus Type ATA, Bus Address [1,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is administrator.
    I: CyberDrv CW099D CD-R/RW, Rev 140M
    Audio CD in drive.
    Found 15 songs on CD, playing time 59:03 on CDROM media.
    Track 1, start time 00:02:00
    Track 2, start time 03:14:00
    Track 3, start time 06:59:07
    Track 4, start time 10:35:37
    Track 5, start time 14:05:02
    Track 6, start time 17:39:57
    Track 7, start time 20:47:35
    Track 8, start time 24:44:17
    Track 9, start time 29:41:15
    Track 10, start time 34:12:65
    Track 11, start time 37:35:15
    Track 12, start time 41:05:52
    Track 13, start time 45:39:50
    Track 14, start time 49:59:70
    Track 15, start time 55:15:70
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 4 8 12 16 20 24 28 32 40 48 52.
    The drive CDRW speeds are: 4.
    K: HL-DT-ST RW/DVD GCC-4481B, Rev 1.04
    Drive is empty.

    i've got this problem when I change my ipod nano to ipod Generation 5

  • Error Ox77686174 while trying to import songs

    Just downloaded Itunes 7 and am getting the following error while trying to import songs to my playlist from the library.
    ERROR OCCURRED WHILE CONVERTING THE FILE "NAME OF SONG". aS UNKNOWN ERROR OCCURRED (Ox77686174).
    Please help me. Thanks, Jodie
      Windows XP  

    I have found a work around to this error message. I always found that when importing a CD it loaded the first track and could not do the rest. So I now import each track individually. The important thing to do is to make sure you stop the previously imported track from playing then the next track will import. It cannot play and import at the same time. To import a track highlight it by left clicking on it and then hold and drag it onto the music icon in the library. Once imported it will start to play. Stop it playing and then repeat the above for the next track. As long as you stop the track playing you can import. Takes longer, but at least you can get the CDs imported one track at a time. (Trust these instructions makes sense.)

  • ITunes crashes while trying to sync videos during optimizing

    Hello, Folks,
    iTunes crashes while trying to sync during the optimizing phase if there are any videos in the folder.
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    The videos were imported from the iPhone using the Windows 7 import dialog.
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  • I've bought a movie but iTunes crashes while trying to download it. Do you experience the same today?

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    Can you not sync your iPod with iTunes? That should get the movie onto your computer. Now sync your iPad and transfer the movie?

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  • My Ipad's photo program freezes while trying to add a picture to a shared stream.

    My Ipad's photo program freezes while trying to add a picture to a shared stream.
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    same discussio here https://discussions.apple.com/message/23545765#23545765

  • IPhoto freezing when trying to import photos from iPhone

    iPhoto has started freezing when trying to import photos from an iPhone. The device is recognised but just get "loading . . . " message with no photos appearing. Has anyone else seen this?

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